Exterieur

Beoordelingen van Holiday Inn Express Sarasota East - I-75, an IHG Hotel

2.5 out of 5

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 419 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 270 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 136 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 102 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 74 van 1001 beoordelingen" "

8,0/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love it
2 nachten verbleven in mei 2024

6/10 – Redelijk

olga

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Customer Service op 9 mei 2024
Olga, your rating shows you have had mixed experiences during your stay and it is disheartening to note we fell short in some aspects of your visit. That being the case, we look forward to sharing a better experience with you next time.

10/10 – Uitstekend

Surielys

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were recieved a warm greeting by the front desk and were given our room keys. It was a easy process. The room was clean, comfortable, and well air-conditioned for the hot Florida day. Also, having a free breakfast options with coffee available the next morning was a great way to start the day.
1 nacht verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Surielys, it's great to hear that you had a seamless check-in experience at Holiday Inn Express & Suites Sarasota East - I-75, an IHG Hotel. We are delighted your room met your expectations and provided a cool retreat on those warm Florida days. We also want our guests to start their days off right, so we're glad to know you enjoyed the complimentary breakfast and coffee. We look forward to welcoming you back on your next visit.

6/10 – Redelijk

Sally

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Needs to be updated… halls dark and very dim light. Room basic but very clean and staff nice!!
2 nachten verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Sally, we appreciate your input. Hearing about areas like lighting and the modern appeal of our hotel helps us to understand where updates could enhance our guest's stay. We're pleased to note that you found the room to be tidy and our team members welcoming. Your feedback aids our continued improvement and we hope to welcome you back in the near future.

2/10 – Ontzettend slecht

Brent

1 nacht verbleven in februari 2024
Reactie van Customer Service op 8 apr 2024
We appreciate your feedback, Brent.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

2/10 – Ontzettend slecht

JEAN

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awful. Never again
2 nachten verbleven in maart 2024
Reactie van Customer Service op 3 apr 2024
Jean, we're genuinely disheartened to hear that your stay did not fulfill your expectations. It's crucial to us to deliver a satisfying experience for our guests and it seems we missed that mark. We would appreciate another opportunity to provide a more positive experience if you should choose to stay with us in the future.

4/10 – Matig

Jeffrey

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Mandatory parking fee was ridiculous. Staff was nice
1 nacht verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Jeffrey, it is disheartening to read about your disappointment with certain elements of your stay. We appreciate you acknowledging the friendliness of our team members. As for the parking situation, this is a standard practice in many urban areas and is in place to ensure availability and convenience for our guests. We are eager to find ways in which we can improve your next experience with us.

10/10 – Uitstekend

ODIN

1 nacht verbleven in maart 2024
Reactie van Customer Service op 11 apr 2024
Odin, thank you for your stellar rating of the Holiday Inn Express & Suites Sarasota East - I-75. We're pleased to see your stay was enjoyable, and we look forward to welcoming you back in the future for another memorable visit.

6/10 – Redelijk

Paul

Reisde met familie en kleine kinderen
Positief: Netheid
toilet seat broken. Keys for entire Hotel were not working on checking in. Desk clerk had to open door. Parking cost which is ridiculous for this kind of facility. Safe in room was not functioning. Would never stay here again. Was visiting for Spring Training. Breakfast was good however.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 17 mrt 2024
Paul, it's regrettable to read about the challenges you experienced during admission and the room issues you encountered. Your feedback concerning the parking fees and safe will certainly be considered. Despite these, it's a relief to know you appreciated our breakfast offerings. We sincerely hope you'd reconsider and provide us another chance to enhance your view of our hotel service.

10/10 – Uitstekend

Naye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfecto
1 nacht verbleven in maart 2024
Reactie van Customer Service op 13 mrt 2024
Naye, it's wonderful to hear your stay at Holiday Inn Express & Suites Sarasota East - I-75 was perfect. We're thrilled that everything fell into place for you and we hope to welcome you back in the future. Thank you for choosing us for your visit.

2/10 – Ontzettend slecht

Katsiaryna

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Disgusting
1 nacht verbleven in januari 2024
Reactie van Customer Service op 4 mrt 2024
Katsiaryna, we're genuinely sorry to hear that your experience did not meet your expectations. We take cleanliness very seriously and continuously strive to maintain high standards. Your feedback has been noted and we're actively working to improve. We hope to have another chance to better serve you in the future.

4/10 – Matig

Johnnie

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor Quality
Not a good lace to stay.. Rooms are old nd not kept up for what we paid for at this location
2 nachten verbleven in februari 2024
Reactie van Customer Service op 4 mrt 2024
Johnnie, we sincerely regret that your expectations were not met regarding your recent stay. It's quite disheartening to understand that the condition of our rooms seemed not up to par with the value we aim to provide. We continually strive to improve our guest experience and your comments will serve to guide our ongoing efforts. Thank you for sharing your feedback.

6/10 – Redelijk

Daniel

Positief: Personeel en service, comfort kamer
quick night
easy access from interstate and close restaurant options. hallway had musty smell but room was good.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 5 mrt 2024
Daniel, we appreciate your feedback. It's great to know you took advantage of the nearby amenities. We are also pleased to hear you were comfortable in your room. Regarding the musty smell mentioned, our team makes every effort to ensure clean and appealing surroundings, and we're sorry you experienced otherwise. We look forward to hosting you again for an even improved stay.

8/10 – Goed

Nicholas

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Customer Service op 5 mrt 2024
Nicholas, thank you for choosing Holiday Inn Express & Suites Sarasota East - I-75. We appreciate your positive rating on Hotels.com. It's fantastic to learn that you had a favorable stay with us. Should you return to Sarasota, we hope to have the opportunity to welcome you back for another pleasant experience.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van Customer Service op 5 mrt 2024
Thank you for taking the time to rate your stay at Holiday Inn Express & Suites Sarasota East - I-75. We're glad to know your overall experience was positive, and we are eager to serve you again on your next visit.

10/10 – Uitstekend

Dianne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Customer Service op 5 mrt 2024
Thanks for the perfect rating, Dianne!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Holiday Inn Express & Suites Sarasota East - I-75, an IHG Hotel.Have a wonderful day!

2/10 – Ontzettend slecht

Thomas

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Food was very good for breakfast. But the facility was lacking either due to the fact that it has not been renovated since the storms down there or it’s just in that poor condition in the rooms.
3 nachten verbleven in januari 2024
Reactie van Customer Service op 5 mrt 2024
Thomas, it's good to hear that you enjoyed our breakfast selection. However, we regret to hear that other aspects of your stay didn't meet expectations. Regarding your comments about the condition of the facility, we constantly strive to update and improve to ensure a comfortable and welcoming stay for all guests. We appreciate your feedback as it aids in our continuous improvement efforts.

8/10 – Goed

jay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Nice hotel with friendly staff. Our room didn’t get cleaned 2 days in a row & we had to go looking for someone to clean & empty trash. Our phone never worked either even after we told the front desk
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Chris

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Gregory

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Peter, Marblehead

1 nacht verbleven in december 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Save the disappointment and spent more elsewhere
Rough. Lowest quality Holiday Inn Express I’ve ever been in. Staff was nice, old building that has either a) tried to be updated and poorly done or b) never attempted. Water damage in the bathroom ceilings, rusty … everything, only one working elevator when a baseball tournament team was there causing a lot of delays, overall I would skip this and go somewhere else next time
4 nachten verbleven in december 2023

8/10 – Goed

Julian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in december 2023

10/10 – Uitstekend

AngalaDustin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Ashlee

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very nice stay! No issues, always had clean towels and the breakfast was delicious! The staff were all very friendly!!
4 nachten verbleven in november 2023

10/10 – Uitstekend

ANGELA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the breakfast! Delicious. The staff was very friendly.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Miriam

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The reception workers are so welcome and breakfast always good . Good hot breakfast
7 nachten verbleven in november 2023

10/10 – Uitstekend

jean

Positief: Netheid, personeel en service
1 nacht verbleven in november 2023

6/10 – Redelijk

Sven

Negatief: Personeel en service
3 nachten verbleven in november 2023

10/10 – Uitstekend

Terri

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very nice. Room was large and clean. Very well lit and newly updated.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Antonio

Convenient and comfortable Room was very cleaning and inviting Thereza did an excellent job. Never saw her but would Thank her I would book again ,surely.
2 nachten verbleven in november 2023

8/10 – Goed

Beverly

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room felt damp when we first got there so we had to turn the AC off to be comfortable. My grand daughter enjoyed the pool. The hallway on the first floor had plastic taped to the walls with blue tape.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Tina

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great place and employees
1 nacht verbleven in november 2023

10/10 – Uitstekend

Gloria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Holiday Inn Gant Stay Nov 2023
The staff is very nice and their service is great.
1 nacht verbleven in november 2023

6/10 – Redelijk

Brian

Reisde met familie
Negatief: Personeel en service
Not worth it
This hotel looks great from the outside but the inside is another matter. Our room was on the 3rd floor and only 1 elevator worked so had to wait a lot. The shower in the room did not have a proper curtain and water got all over the floor. They sent a maintenance person who was not in a uniform just some puma pants and a T-shirt no name tag to come look at the shower. We asked for more towels at 430 pm to clean up the water but they didn’t have any and we had to wait until 930 when we got back to get more to clean the puddle up. Overall this was not up to Holiday Inn standards.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Van

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
The hotel is a little dated but quiet. Main complaint, one of the 2 elevators did not work, was that way axtearcago when we stayed. The hotel elevator inspection certificate was out of date since 8/2023
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Denis

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
To noisy they romodeling and start in the 6am with construction, pool closed and people sitting outside on terrace drinking at 3am , was to loud i couldn’t sleep, call front desk they didn’t do anything
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Christopher

1 nacht verbleven in oktober 2023

8/10 – Goed

Kenne

Zakenreiziger
Positief: Netheid, personeel en service
Staff friendly good hotel for the price
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Teddy

3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Tatyana V

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We’re good all
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

AMINA

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

jack

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay
1 nacht verbleven in september 2023

10/10 – Uitstekend

Bradley

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy in and out, staff is super friendly, room was clean beyond expectations. Will stay again.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Hebert

1 nacht verbleven in september 2023

10/10 – Uitstekend

Shawn, Alcona

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Good breakfast
7 nachten verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023

8/10 – Goed

Richard

Positief: Netheid, personeel en service
2 nachten verbleven in september 2023