Hello Amanda, thank you for your feedback and choosing to stay with us at Andaz Savannah! We value your feedback and take our guest satisfaction very seriously. I'm sincerely sorry for the inconvenience of the city noise surrounding our building that obstructed your comfort during your recent stay with us. If you choose to stay with us again in the future, we will absolutely place you in a quieter section of the hotel, and we can place foam pillows in your room for you if you prefer more supportive pillows. We hope to see you again sometime, and we hope you have a lovely weekend!

Good afternoon, Henry, thank you for your feedback, as it allows for us to do our best to ensure problems are addressed and resolved to the best of our ability. I am so sincerely sorry that you had a negative experience with your shower and that it impacted your stay with us. I completely understand how something of that nature can dampen the rest of your stay, and we would love to host you again and ensure this issue does not persist in the future. We strive to make each and every guests experience a positive one, and I apologize for the lack of that during your time with us.