We were to be able to check in at 4pm. It was around 8pm when we finally were able to enter the houses. When we arrived at 4pm, the codes for the doors did not work. Called the number and they said they would call back but never did. The cleaning lady came about an hour later, she apologized and let us know that she needed to still clean the houses, she said that on her app it said we were checking in on Friday. We finally got in around 8pm. The air conditioning didn't work right and wouldn't keep cooler than over 70 degrees. One of the showers in the small house wasn't usable because of the water pressure. The water in the other shower is backwards, hot is cold and cold is hot. The water got extremely hot as well. The cleaning lady had towels delivered from Walmart that night after 9pm. We had to buy our own garage bags, there were none in either house. The grills were without parts and so we had go put 2 together to get one to work. The big house is missing multiple smoke detectors. Both houses were extremely dirty, even after waiting for them to be cleaned. Most beds did not have fitted sheets, they had a flat sheet and a blanket. They wanted us to clean the towels before checking out at 10am but no laundry soap, so we had to use our own. We also forgot swim suits and beach towels in the dryer, are they able to be mailed to us?