Exterieur
Beschikbaarheid controleren

Beoordelingen van Residence Inn by Marriott Savannah Midtown

3 out of 5
Residence Inn by Marriott Savannah Midtown
5710 White Bluff Road, Savannah, GA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 223 van 429 beoordelingen" "
Gastenscore: 8 - Goed. 120 van 429 beoordelingen" "
Gastenscore: 6 - Redelijk. 45 van 429 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 429 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 429 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede uitvalsbasis om Savannah te ontdekken
Comfortabel hotel met goede voorzieningen, ideaal voor families.
Reactie van Carlos op 20 jun 2015
Thank you for the review and for staying with Marriott.

10/10 – Uitstekend

Charles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the room. very clean and comfortable. Staff was friendly and helpful. They put a huge effort into making this a very clean room and hotel. Very impressed wirh to seperate bedroom, sleeper couch and complete kitchen. TV in bedroom and living room was nice! Compeditive price for area while offering more.
2 nachten verbleven in mei 2024
Reactie van Happy op 16 mei 2024
Dear guest, thank you for taking the time to share your feedback. We were delighted to hear that your stay with us was just what you have come to expect from Marriott. We look forward to seeing you again whenever your back in the area.

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed our stay!
3 nachten verbleven in april 2024
Reactie van Happy op 2 mei 2024
Dear guest, thank you for taking the time to share your feedback. We were very happy to hear your stay with us was enjoyable. We look forward to seeing you again the next time you're in the area.

6/10 – Redelijk

claude, HOOVER

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Hotel was good overall and close to Savannah historic section. Negatives include: Aside from reception person, the staff encountered in hotel was rather cold and aloof. Room only made every other day and no complementary coffee during the day. Breakfast was OK but not anything out of the ordinary. Pool is very small. Hotel gives impression as wanting to cut costs wherever possible,
3 nachten verbleven in april 2024
Reactie van Disappointed op 28 apr 2024
Dear guest thank you for taking the time to share your feedback about your stay with us. I have shared your feedback with the leadership team to review and prevent these issues from occurring in the future.

10/10 – Uitstekend

Joyce

Positief: Netheid, staat van de accommodatie en faciliteiten
I didn’t like the service from the waitress/cook in the dining area
4 nachten verbleven in april 2024
Reactie van Sad op 8 apr 2024
Dear guest, thank you for taking the time to share your feedback about your stay with us. Taking care of our guest is our top priority and apparently, we fell short. I have shared your comments with the breakfast staff to ensure this does not happen again.

10/10 – Uitstekend

July

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We really enjoyed the quiet, relaxing and great place to stay, only 15 minutes away from downtown Savannah.
4 nachten verbleven in maart 2024
Reactie van Happy op 3 apr 2024
Dear guest, thank you for taking the time to share your feedback. We were delighted to hear that your stay with us was what you have come to expect from Marriott. We look forward to seeing you again whenever your back in the area.

10/10 – Uitstekend

JD

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reasonably priced.
2 nachten verbleven in maart 2024
Reactie van Happy op 1 apr 2024
Thank you for taking the time to share your feedback. We hope you will continue to choose Marriot whenever you travel.

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice to be upgraded to a 2 bedroom suite but could not get the internet working on our phones.
1 nacht verbleven in maart 2024
Reactie van Happy op 28 mrt 2024
Dear guest, thank you for taking the time to share your feedback. We were disappointed to hear you had internet issues during your stay. We hope that you will continue to choose Marriott whenever you travel.

10/10 – Uitstekend

Christopher

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was comfortable, clean, had plenty of space, and good amenities. The staff was pleasant. Breakfast was pretty good for a hotel breakfast. The area was easy to get to and not cramped or congested. Savannah is really beautiful, clean, and safe city. It exceeded all my expectations. It was easy and fast to get to downtown from the hotel. I'm very happy we stayed at Residence Inn.
2 nachten verbleven in maart 2024
Reactie van Happy op 28 mrt 2024
Dear guest, thank you for taking the time to share your feedback about your stay with us. We look forward to seeing you again whenever your back in the area.

8/10 – Goed

Kiara

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
The heated pool was by far the best feature especially in colder months of travel. The room could've served to be a bit more updated as the couches were older and had a faint smell. Blankets had hair on them which was disappointing. The room itself was very convenient. Loved the suite and the separation of spaces. Staff was sweet and helpful.
4 nachten verbleven in maart 2024
Reactie van Happy op 28 mrt 2024
Dear guest, thank you for taking the time to share your feedback about your stay with us. We apologize for issues that you did encounter. I have shared your comments with my leadership team to ensure this was an isolated incident. We look forward to seeing you again whenever your back in the area

6/10 – Redelijk

Patrick

Reisde met partner
Positief: Netheid, personeel en service
Staff were excellent. Hotel is clean but a bit dated. Far from historical center of Savannah.
3 nachten verbleven in maart 2024
Reactie van Happy op 25 mrt 2024
Dear guest, thank you for taking the time to share your feedback. I have shared your feedback with the leadership team. We hope you will continue to choose Marriot when you travel.

10/10 – Uitstekend

Carla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice indoor pool. Nice spaciou suitr!!
2 nachten verbleven in maart 2024
Reactie van Happy op 25 mrt 2024
Dear guest, thank you for sharing your feedback. Your comments have been shared with the leadership team. We look forward to you staying with us again whenever your travel brings you back to the area.

4/10 – Matig

Twahnica

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is the kind of place you just rest your head if you can… the room, I was originally given was covered in dog hair… I called down and they moved me to another room. The front desk person was nice enough to meet me at the new room, which is just a few doors down. Both rooms were dirty. It looks as if they only just maybe change the sheets and replenish what’s been used… The phone was covered in dust underneath the sink was covered in dust the toilet the top specifically was covered in hair, and there was hair around the sink. The couch and the chairs had Cheetos on them. Don’t ask because I don’t know. The glassware was dirty. The tub was dirty. It was very quiet and in a good area convenient to where I need to go. But I wouldn’t stay there again. The staff was nice enough and the breakfast in the morning looked decent. Just a no for me to stay again
2 nachten verbleven in maart 2024
Reactie van Disappointed op 18 mrt 2024
Dear guest , thank you for taking the time to share your feedback. Providing the highest level of clean and safe environment is our top priority and apparently we fell short. The issues you encountered is unacceptable. I have shared your feedback with the housekeeping leadership team, to ensure theses issues are addressed and eliminated. We hope you will continue to choose Marriott during your travels.

10/10 – Uitstekend

Josee

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Très bien
3 nachten verbleven in maart 2024
Reactie van Happy op 12 mrt 2024
Dear guest, Thank you for taking the time to share your feedback. We were delighted to hear that your stay with us was perfect. We look forward to seeing you again whenever your back in the area.

10/10 – Uitstekend

Heather

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, good parking, clean rooms. The bed was very comfortable, the pullout sofa bed was extremely uncomfortable. There were also no bed linens in the room for the pullout bed. The breakfast options--phenomenal!!! My family members with dairy sensitivities were very pleased with the options for them, including oat milk and dairy-free coffee creamers (even flavored ones!). Overall, we were pleased with the stay and would stay here again.
1 nacht verbleven in maart 2024
Reactie van Happy op 4 mrt 2024
Dear guest, thank you for taking the time to share your feedback. We were happy to hear that your stay with us was what you have come to expect from Marriott. We look forward to seeing you again whenever your back in the area.

2/10 – Ontzettend slecht

Sylvia

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was horrible! It was dirty and the furniture in the living are had huge stains. The backs of the chairs in the bedrooms were cracked and worn out. The glass in the bathrooms were dirty and the toilet in one of the bathrooms was broken.
1 nacht verbleven in februari 2024
Reactie van Sad op 29 feb 2024
Dear guest, thank you for taking the time to share your feedback. We strive to provide the best service possible, and it looks like we fell short. I have shared your comments with the leadership team. We hope you will continue to choose Marriott during your travels.

8/10 – Goed

Suzette

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t like the smell of the room not sure what what used but smelled
1 nacht verbleven in februari 2024
Reactie van Faith op 26 feb 2024
Dear guest, thank you for taking the time to share your feedback. Providing a clean and safe environment is our top priority and apparently we fell short. I have share your concerns with the leadership team. We hope that you will continue to choose Marriott during your travels.

8/10 – Goed

Christine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the space and the amenities. We found the room extremely clean and comfortable. There was a lot of road noise that was heard all night and some serious stomping from our upstairs neighbor. We realize that the noise is out of the control of the hotel, but something to consider when booking.
2 nachten verbleven in februari 2024
Reactie van Happy op 21 feb 2024
Dear guest,Thank you for taking the time to share your feedback. I have shared your comments with the leadership team and staff. We hope you will continue to choose Marriott during your travels.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ALARMED
The stay was mostly good. The property and breakfast were nice. The staff was great. A big problem was the firm alarm was triggered 3 times. Twice in the middle of the night and both of those lasted 20-40 minutes. There was little to no sleep that night.
3 nachten verbleven in februari 2024
Reactie van Honest op 21 feb 2024
Dear guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you encountered during your stay by the fire alarm. It was a tamper flow valve on our system which malfunction but is repaired now. We hope that you will continue to choose Marriott during your travels.

4/10 – Matig

Jason

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Area was dirty and unsafe, homeless everywhere and very ghetto
4 nachten verbleven in februari 2024
Reactie van Disappointed op 13 feb 2024
Dear guest,Thank you for taking the time to share your feedback. We were disappointed to hear that your stay with us was less than perfect. I have shared you concerns with the leadership team. We hope you will continue to choose Marriott during your travels.

10/10 – Uitstekend

Catherine

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Happy op 15 feb 2024
Dear guest, thank you for taking the time to share your feedback. We were very happy to hear that your stay with us was what you have come to expect from Marriott. We look forward to seeing you again whenever your travels brings you back to Savannah.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing Environment
15 nachten verbleven in augustus 2023
Reactie van Smiling op 15 feb 2024
Dear guest, thank you for taking the time to share your feedback. we look forward to seeing you again whenever your travels bring you back to the area.

10/10 – Uitstekend

John, Snellville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Happy op 15 feb 2024
Dear guest, we are very happy to hear that your stay with us just what you needed. We hope you will continue to choose Marriott during your travels.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Amazing staff, very friendly and accommodating. Breakfast was delicious and well displayed.
2 nachten verbleven in januari 2024
Reactie van Happy op 15 feb 2024
Dear guest, thank you for takin the time to share your feedback. We hope you will continue to choose Marriott during your travels.

6/10 – Redelijk

Benjamin

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
Good, but could be better
Good elements: Gas fire, pit, basketball, court, indoor pool, comfortable beds, clean room, friendly staff Things that need improved: Breakfast was subpar, workout room was really dirty, pool was cloudy, no ice machine, basketball court needs some attention,
2 nachten verbleven in januari 2024
Reactie van Savannah op 16 jan 2024
Thank you for taking the time to share your feedback. We was disappointed to here that your stay with us was less than perfect. I have shared your feedback with the leadership team. We hope that you will continue to choose Marriott during your travels.

4/10 – Matig

Lizzete

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in staff rude
7 nachten verbleven in januari 2024
Reactie van Savannah op 16 jan 2024
Thank you for taking the time to share your feedback. I was disappointed to hear about your check in experience. We pride ourselves on great customer service. Your concerns has been shared with the leadership team to ensure this was an isolated incident. We hope that you will continue to choose Marriott during your travels.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Savannah op 14 jan 2024
Thank you for taking the time to share your feedback. Providing a clean and safe environment for our guest is our number one priority and it looks like we fell short. We apologize for your less than perfect stay with us. We hope that your next visit to Savannah you will give us the opportunity to show that this was an isolated incident.

8/10 – Goed

Carol, LaFayette

1 nacht verbleven in januari 2024
Reactie van Excited op 15 feb 2024
Dear guest, thank you for taking the time to share your feedback. We hope that you will continue to choose Marriott during your travels.

6/10 – Redelijk

sarah

3 nachten verbleven in januari 2024
Reactie van SN op 9 jan 2024
Thank you for taking the time to share your feedback. i have shared your feedback with the staff. We hope to see you again when your back in the area.

10/10 – Uitstekend

Madelaine

1 nacht verbleven in januari 2024
Reactie van Excited op 15 feb 2024
Dear guest, thank you for taking the time to share your feedback. We look forward to you staying with us, whenever your travels brings you back to the area.

10/10 – Uitstekend

Pauline

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van SN op 9 jan 2024
Thank your for taking the time to share your feedback. We look forward to seeing you again when you are back in the area.

6/10 – Redelijk

Celina

2 nachten verbleven in november 2023
Reactie van Manager op 14 dec 2023
Hi Celina, Thank you for taking the time to share your feedback about your stay with us. I was very disappointed to hear of the issues you encountered during your stay. I have shared you feedback with the housekeeping leadership team. We hope you will give us the opportunity to show you this was an isolated incident and looking forward to seeing you in the future.

10/10 – Uitstekend

Rick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2023
Reactie van Angela Small, GM op 22 nov 2023
Hi Rick,Thank you for taking the time to rate our hotel. We always appreciate feedback from our guest. I hope you had a wonderful stay. We look forward to your return visit.Angela SmallGeneral Manager

8/10 – Goed

Olga

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not a bad property. A little noisy.
4 nachten verbleven in oktober 2023
Reactie van Angela Small, GM op 11 nov 2023
Hi Olga,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that you great stay was interrupted by noise. I hope this was resolved prior to your departure. Come visit us on your next trip to the area.Angela SmallGeneral Manager

4/10 – Matig

Dana

Negatief: Netheid
For the price we had to pay for one night it wasn't worth it. This was the closest hotel to the venue with vacancy so we booked it. Room was clean (except for the giant cockroach crawling around the room). The towels in the room smelled like they'd been washed in dirty water and the hotel itself is in great need of an update!
1 nacht verbleven in oktober 2023
Reactie van Angela Small, General Manager op 30 okt 2023
Hi Dana,Thank you for taking the time to share feedback on your recent stay with us. I would like to apologize for the issues that you experienced. I will be looking into these issues. This is certainly an isolated incident. I appreciate your comments and for allowing us the opportunity to improve.Angela SmallGeneral Manager

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best midtown option staying in Savannah
Amazing start to finish!!
3 nachten verbleven in oktober 2023
Reactie van Angela Small, General Manager op 30 okt 2023
Hi Anthony,Thank you for taking the time to share comments on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that your stay was "Amazing". This is what we like to hear. I will be sure and thank the team for delivering a Memorable experience. We look forward to your return visit.Angela SmallGeneral Manager

8/10 – Goed

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2023
Reactie van Angela Small, GM op 19 okt 2023
Hi Karen,Thank you for taking the time to rate our hotel. We always appreciate hearing from our guest. We look forward to your return visit.Angela SmallGeneral Manager

10/10 – Uitstekend

Vicki

Reisde met een groep
Positief: Personeel en service
All of the staff were friendly and very helpful with all of our requirements.
3 nachten verbleven in oktober 2023
Reactie van Angela Small, General Manager op 17 okt 2023
Hi Vicki,Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was very pleased to hear that the staff exceeded your expectations. We look forward to your return visit.Angela SmallGeneral Manager

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Trip to Savannah
The room was clean, the food was good, and for the most part, it was an enjoyable stay. The worst part is the bed. It’s very hard and very small.
3 nachten verbleven in oktober 2023
Reactie van Angela Small, General Manager op 17 okt 2023
Hi Mark,Thank you for taking the time to share feedback on your recent stay with us. I was delighted to hear that you enjoyed the hotel and amenities. I would like to apologize that the bed did not meet your expectations. Come visit us again soon.Angela SmallGeneral Manager

8/10 – Goed

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Angela Small, General Manager op 17 okt 2023
Hi Monica,Thank you for taking the time to rate our hotel. We always appreciate hearing from our guest. Come visit us the next time you are in the Savannah area.Angela SmallGeneral Manager

8/10 – Goed

marianne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to the wedding venue. It was a bit noisy as we had a room right near parking lot and main road. It was clean and bed was comfortable.
1 nacht verbleven in oktober 2023
Reactie van Angela Small, General Manager op 17 okt 2023
Hi Marianne,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that the road noise disturbed your stay. I hope you will visit us again soon.Angela SmallGeneral Manager

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Angeal Small, General Manager op 17 okt 2023
Hi Paul,Thank you taking the time to rate our hotel. We always appreciate feedback from our guests. I hope you had a great stay. We look forward to your return visit.Angela SmallGeneral Manager

8/10 – Goed

Kevin

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checked in to a slight inconvenience my room was not properly cleaned and property was fully booked the following day property manager very nice person took care of making sure my room was cleaned correctly the employees were all very nice & I loved the breakfast & the lady in charged of breakfast , typical food options but it was good & the breakfast lady was always making sure everything was in ordered & alway refilling very nice lady I would stay here again when I come back into town without any hesitation
4 nachten verbleven in september 2023
Reactie van Angela Small, General Manager op 9 okt 2023
Hi Kevin,Thank you for taking the time to share feedback on your recent stay with us. I would like to apologize that you room was not properly cleaned when you arrived. I was excited to hear that the Manager On Duty resolved this to your satisfaction. I was delighted to hear the Breakfast Attendant went above and beyond. We look forward to your return visit.Angela SmallGeneral Manager

8/10 – Goed

Norm

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to major roads, decent shopping in the area, not far from the historic district. The rooms are clean and pretty spacious for the price, with kitchens on par with many Air B B setups. Highly recommend for long stays. King bedrooms are basically one room, but the Queen bedrooms have a separate room and door so the outer room can be used for kids.
3 nachten verbleven in september 2023
Reactie van Angela Small, General Manager op 30 sep 2023
Hi Norm,Thank you for taking time to give feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you enjoyed our spacious suites. We look forward to your return visit.Angela SmallGeneral Manager

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff overall was exceptional they treated us like family and made our stay amazing. The hotel was very nice very clean very comfortable..
3 nachten verbleven in september 2023
Reactie van Angela Small, General Manager op 30 sep 2023
Hi James,Thank you for taking the time to share comments on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that the staff made you feel like family and you enjoyed the comforts of the hotel. We look forward to your return visit.Angela SmallGeneral Manager

10/10 – Uitstekend

Shawn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suburban vibe, safe clean studio apartment. I think this was a great value for Savannah. If you are good with not being in the historic and you want more space and easier parking, it’s good for business travel.
1 nacht verbleven in september 2023
Reactie van Angela Small, GM op 27 sep 2023
Hi Shawn,Thank you for sharing comments on your recent stay. I was excited to hear that you had a wonderful stay. We hope you will visit us again soon.Angela SmallGeneral Manager

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst hotel experience
Worst hotel experience. Room was extremely unclean, they left pieces of hardware all over the room, headboard had handprints and white powdery residue. Absolutely disgusting. Could hear neighbors upstairs walking, running, using bathroom. We went to front desk to ask for another room and they refused us. The next night woke up at 5 in the morning to an alarm that kept going off every 20 mins. Overall horrible experience
2 nachten verbleven in september 2023
Reactie van Angela Small, General Manager op 20 sep 2023
Hi Anonymous,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that the hotel did not meet your expectations. I will be addressing these issues immediately. I appreciate your feedback and for allowing us the opportunity to improve.Angela SmallGeneral Manager

8/10 – Goed

briana

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hopefully you can find her name on your records, the lady who checked me in was GREAT, i can't find where I wrote her name down and she didn't have her own business card. the room was fantastic, wish we were staying longer and we did try to book again but there wasn't a room available. coffee bar at breakfast was nice too.
1 nacht verbleven in september 2023
Reactie van Angela Small, General Manager op 20 sep 2023
Hi Briana,Than you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that the staff and hotel exceeded your expectations. Come visit us again soon.Angela Small,General Manager

10/10 – Uitstekend

Joyce

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Angela Small op 19 sep 2023
Hi Joyce,Thank you for taking the time to rate our hotel. We always appreciate hearing from our guest. I hope you had a wonderful stay. We look forward to your return visit.Angela SmallGeneral Manager

8/10 – Goed

MARY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful. The only problem was the facet in the bathroom water pressure was very slow
2 nachten verbleven in september 2023
Reactie van Angela Small, GM op 7 sep 2023
Hi Mary,Thank you for taking the time to share comments on your recent stay with us. I would like to apologize that the bathroom water pressure was low. I will look into this with our Engineering Team. Come visit us again the next time you are in the Savannah area.Angela SmallGeneral Manager