Check in was easy, and the room was clean, although the floor was a little sticky. The coffee maker was unusable due to missing a part and the frig didn't work. I reported this on the first evening of our stay, but was told there was no other coffee maker available and no one to fix the frig until the next day. We were gone from about 9 am until about 6 pm the next day, and when we returned, found that neither problem had been fixed during the day and the room had not been cleaned. The breakfast cook was very friendly and breakfast was good, other than the so-so coffee and the funny tasting, slightly brown orange juice.