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Beoordelingen van Microtel Inn And Suites Sayre PA

2 out of 5
Microtel Inn And Suites Sayre PA
1775 Elmira St, Sayre, PA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 317 van 769 beoordelingen" "
Gastenscore: 8 - Goed. 258 van 769 beoordelingen" "
Gastenscore: 6 - Redelijk. 88 van 769 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 769 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 769 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Diane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The walls are quite thin next to and above my room. And the pillows were very, very thin. What I loved was the cleanliness of the room. The front desk personal went above and beyond from checkin to checkout. I had to wait in the lobby for a ride and the gentleman behind the desk made a pot just for me and set up the lobby tv so i could hear it. I would surely stay here again as the prices are great also!
2 nachten verbleven in mei 2024
Reactie van Juned op 13 mei 2024
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

Agripina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Juned op 12 mei 2024
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

2/10 – Ontzettend slecht

Jaime

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was not clean. It felt completely unsafe. There were ring cameras literally plugged in all over the place. The lobby walls were half repaired, spackle all over. And the room had a terrible smell. Microwave and refrigerator were filthy.
1 nacht verbleven in mei 2024
Reactie van Juned op 11 mei 2024
We are sorry you had a bad experience and felt unsafe, but the cameras were there for everyone's safety. Also you were refunded immediately as per your request so there should be no complains I guess.Still, we take all reviews for improving our hotel and we will take yours into consideration as well. Thank you.

4/10 – Matig

STEPHANIE

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a bit outdated. I booked a room with 2 beds and both beds had linens on them that were stained. The "white" sheets on the one bed were beige not white and the floors were not vacuumed. The "breakfast" was packages of oatmeal, coffee that needed to be warmed up in the microwave that didnt work and a juice machine that was labeled out of order. Checkout was simple because there wasnt a checkout process which makes me uneasy that i do not get a receipt. Overall i will not return as this was my first time at this establishment and it just was not something i was impressed with at all.
1 nacht verbleven in mei 2024
Reactie van Juned op 6 mei 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

8/10 – Goed

Nicole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Slot machine in lobby/ Breakfast/ Laundry/ Wifi/ Suites/ Nice staff
1 nacht verbleven in mei 2024
Reactie van Juned op 6 mei 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

Fernando A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff service. Well done..thanks. very clean to..I'm excited..
2 nachten verbleven in april 2024
Reactie van Juned op 27 apr 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

8/10 – Goed

Joseph

Reisde met familie
Positief: Personeel en service, voorzieningen
Manager was very helpful. The property is on. Needs some upgrades like new carpets in the rooms.
1 nacht verbleven in april 2024
Reactie van Juned op 25 apr 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

6/10 – Redelijk

Rhonda

Reisde met familie
Negatief: Voorzieningen
Breakfast was a few yogurts, two cereals, and instant oatmeal. No juice and the waffle mix was empty. This was at 6:00am, so they can't blame it on running out later in the morning. It just sucked
1 nacht verbleven in april 2024
Reactie van Juned op 9 apr 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.P.S. About waffle mix, most guest push the button in wrong direction and think there is no waffle mix, we think you might have faced the same issue because waffle mix was prepared before 6am and was there till 9am.

8/10 – Goed

jennifer

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property is pictured as clean and new. It’s worn, room furnishings are stained. The room was not cleaned well. Breakfast was three walmart yogurts and mini muffins. Cold coffee no cream or sugar out. I understand that at 95.00 a night is going to be minimal. However Microtel is supposed to be clean and no fuss. I would not stay in another microtel again due to the condition of this one.
1 nacht verbleven in april 2024
Reactie van Juned op 3 apr 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

6/10 – Redelijk

Dustin

1 nacht verbleven in maart 2024
Reactie van Juned op 14 apr 2024
Thank you for rating us.

8/10 – Goed

Shane

Reisde met partner
Positief: Personeel en service
The counter staff were extremely friendly. The beds, linens, and pillows were clean and comfortable. The desk chair in our room looked to be held together with electrical tape, and was unstable. Breakfast was underwhelming. I would stay here again. I needed a clean, quiet, safe place to spend the night, and that is what I got.
1 nacht verbleven in maart 2024
Reactie van Juned op 11 mrt 2024
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

6/10 – Redelijk

Robert

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room was clean and comfortable, but the heat was not working properly. Very small selection of items for breakfast and no coffee. The guy at the front desk aplologized and made me some.
1 nacht verbleven in februari 2024
Reactie van Juned op 1 mrt 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service en voorzieningen
Great Place
2 nachten verbleven in februari 2024
Reactie van Juned op 11 feb 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

2/10 – Ontzettend slecht

Chelsea

1 nacht verbleven in februari 2024
Reactie van Juned op 21 mrt 2024
Thank you for your rating. Your comfort is most important to us, and we hope to serve you better in the future. See you again soon.

6/10 – Redelijk

Jennifer

Positief: Personeel en service
It was a quiet hotel, just somewhere to lay our heads. It was decent. Floors in the room could of been a little cleaner. The power of the shower water was a bit weak but, it is what it is. Never made it for the "breakfast" so can't comment on it. Staff was friendly. Would stay again as it was convenient to where we were visiting.
2 nachten verbleven in januari 2024
Reactie van Juned op 30 jan 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

4/10 – Matig

Alan

Positief: Netheid
Negatief: Voorzieningen
There is no breakfast available even though they advertise it. I asked about the breakfast on my first morning, after not seeing any food set out, and I was told that there was “bread and cereal”. The orange juice machine was out of order and the air pot with hot water was broken and no alternative was was offered. I ended up eating at a local restaurant. The restaurant on site is a Wendy’s out in the corner of the parking lot. Both nights I stayed there I had very noisy neighbors. The rooms I stayed in, single queen, were TINY! You couldn’t even hardly get the one working luggage cart into the room. The only reason I went back there was because of the low rates I got and it was only one night at a time. Think Motel6 rates lol. Definitely NOT a place for an extended stay.
1 nacht verbleven in januari 2024
Reactie van Juned op 24 jan 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

6/10 – Redelijk

Barbara

Was ok
1 nacht verbleven in januari 2024
Reactie van Juned op 15 jan 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

2/10 – Ontzettend slecht

Theodore

1 nacht verbleven in januari 2024
Reactie van Juned op 15 jan 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

2/10 – Ontzettend slecht

Amy

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Juned op 14 jan 2024
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 – Uitstekend

Alan

1 nacht verbleven in januari 2024
Reactie van Juned op 12 jan 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

Marsha Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff.
1 nacht verbleven in januari 2024
Reactie van Juned op 10 jan 2024
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

8/10 – Goed

Susanne

1 nacht verbleven in december 2023
Reactie van Juned op 27 dec 2023
Thank you for your positive rating. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

8/10 – Goed

Cynthia J

1 nacht verbleven in december 2023
Reactie van Juned op 21 dec 2023
Thank you for your positive rating. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

4/10 – Matig

Royalty2256

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Juned op 16 dec 2023
Thank you for taking the time to share your rating/feedback. We take all guest ratings/comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 – Uitstekend

janelle

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I Came here for work, this place is affordable, clean, the staff are friendly and accomindating. All my future stays will be here! The rooms are nicely decorated and perfect for an extended stay! There is a small couch, a desk and breakfast nook w/ a microwave and fridge, and a seperated bed. Feels like a small studio. The staff coukdnt be better, friendly and helpful with every request!
4 nachten verbleven in december 2023
Reactie van Juned op 13 dec 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon :).

2/10 – Ontzettend slecht

Kenneth

Zakenreiziger
No hot water, should have been notified before check in.
1 nacht verbleven in december 2023
Reactie van Juned op 8 dec 2023
What do you mean you were not notified? We informed you about the issue and you didnt even check in because we informed you beforehand. Please dont write wrong reviews and mislead people online.

2/10 – Ontzettend slecht

Tammy

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible stay! Not recommend!
First, rooms did not have heat! Had to move rooms and heat still didn’t work efficiently, Second, terrible odor in rooms! Found half empty gatorade bottles in room, refrigerator dirty Last no breakfast a handful of muffins out coffee was cold and thick yuck! Poor service at desk!
2 nachten verbleven in december 2023
Reactie van Juned op 7 dec 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

2/10 – Ontzettend slecht

Sergio

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
I am in the Sayre area a few times each year and have stayed at this hotel numerous times. All we need is a clean bed and room to stay in but the hotel has definitely deteriorated over the last couple of years to the point where we were eaten alive by fleas this past weekend. Yes FLEAS! The manager completely denied it but me and my son have the bite marks and annoying itching to prove it. The carpets look like they are never cleaned and I bet it's become a breeding ground for these pests. Really disappointed to have to write this review since it was convenient to stay at this hotel but I feel it needs to be said.
Reactie van Juned op 28 nov 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

8/10 – Goed

Joanna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property and facilities were great, so was all the staff. My complaint is that the promised breakfast was non-existant. People should be warned and given an explanation when there is an issue fulfilling a promise
1 nacht verbleven in november 2023
Reactie van Juned op 25 nov 2023
Thank you for sharing your feedback. I'm sorry to hear that you were dissatisfied with our breakfast. We appreciate your input and will work to improve this aspect of your stay. Your opinion matters, and we hope to have the opportunity to serve you better in the future.

2/10 – Ontzettend slecht

Donna

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is in desperate need of updating and deep cleaning! Pillows and mattress had a bad stench!
2 nachten verbleven in november 2023
Reactie van Juned op 24 nov 2023
Thank you for sharing your feedback. We apologize for the room cleanliness issue you experienced. We take this seriously and have addressed it with our team. Your comfort is important to us, and we hope to serve you better in the future.

8/10 – Goed

MARYDENISE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In the early morning, individuals - other guests? - were smoking in the either their rooms and hallway outside our room. It was extremely noticeable and unpleasant into our room. The continental breakfast was quite sparse with choices -it appeared no one restocked after the first customers left.
1 nacht verbleven in november 2023
Reactie van Juned op 25 nov 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet, clean, easy check in, helpful staff
1 nacht verbleven in november 2023
Reactie van Juned op 25 nov 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

Cheyenne

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was hood
Reactie van Juned op 25 nov 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

Ricardo

7 nachten verbleven in november 2023
Reactie van Juned op 25 nov 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Juned op 25 nov 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Juned op 11 dec 2023
Thank you for sharing your rating.

6/10 – Redelijk

Zbigniew

2 nachten verbleven in september 2023
Reactie van Juned op 11 dec 2023
Thank you for sharing your rating.

4/10 – Matig

Tie

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast is a joke. Run out of coffee. Run out of fruits. Run out of waffle mix.
4 nachten verbleven in oktober 2023
Reactie van Juned op 31 okt 2023
Thank you for sharing your feedback. I'm sorry to hear that you were dissatisfied with our breakfast. We appreciate your input and will work to improve this aspect of your stay. Your opinion matters, and we hope to have the opportunity to serve you better in the future.

4/10 – Matig

Daniel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There were hair trimmings on the bathroom sink upon arrival, hair in the bathtub, and the sheets for the pullout couch were stained with "yellow spots".
1 nacht verbleven in oktober 2023
Reactie van Juned op 31 okt 2023
Thank you for sharing your feedback. I apologize for the room cleanliness issue you experienced. We take this seriously and have addressed it with our team. Your comfort is important to us, and we hope to serve you better in the future.

4/10 – Matig

eric

Negatief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van Juned op 11 dec 2023
Thank you for sharing your rating.

4/10 – Matig

Julianna, WEST WARWICK

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The mirror in the bedroom had oil marks from foreheads all over it
1 nacht verbleven in oktober 2023
Reactie van Juned op 31 okt 2023
Thank you for sharing your feedback. I apologize for the room cleanliness issue you experienced. We take this seriously and have addressed it with our team. Your comfort is important to us, and we hope to serve you better in the future.

10/10 – Uitstekend

Govindhan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent and convenient
Excellent property, very conveniently located- we halted for the night on our way to Roshester, NY from NJ. We had a very relaxed night's rest. The hotel is clean and free breakfast meant we didn't need to stop on our way onward- minimal but sufficient. Rate is 4 and half stars and will definitely stay here again.
1 nacht verbleven in oktober 2023
Reactie van Juned op 25 nov 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was there with my daughter and people fighting in the next room kept her awake.
1 nacht verbleven in oktober 2023
Reactie van Juned op 11 dec 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

6/10 – Redelijk

Sabrina

2 nachten verbleven in oktober 2023
Reactie van Juned op 11 dec 2023
Thank you for sharing your rating.

6/10 – Redelijk

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was small / felt crowded. Breakfast was essentially non-existant.
3 nachten verbleven in oktober 2023
Reactie van Juned op 11 dec 2023
Thank you for sharing your rating.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Juned op 25 nov 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

10/10 – Uitstekend

Chris

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I stayed for one night Check in time a 1145 pm Check out time was next 830 am I did not use any of the hotel facilities Its a nice place to stay at
1 nacht verbleven in oktober 2023
Reactie van Juned op 11 dec 2023
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.

4/10 – Matig

Patrick

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No housekeeping during a 7 night stay. Overall needs a cleaning in all common areas. Furniture in roon shoes marked wear.
11 nachten verbleven in oktober 2023
Reactie van Juned op 11 dec 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

6/10 – Redelijk

Ren

Negatief: Netheid, personeel en service en comfort kamer
You get what you pay for
When you are staying at budget hotels and motels, you have to keep in mind that you get what you are paying for. I see countless reviews for properties like this that are speaking of the consumer’s disappointment in such a way that it seems like they thought that they booked at the Four Seasons. You didn’t you booked a $100 a night hotel / motel / micro hotel so maybe let your review reflect that. So, seeing as how I am aware that this is a budget property, it was fine. The room wasn’t ready despite us being there well after 3 pm, the front desk attendant wasn’t efficient or friendly. The room was fine, it was a motel room. The bed is not comfy but we have slept on worse
1 nacht verbleven in oktober 2023
Reactie van Juned op 11 dec 2023
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.

10/10 – Uitstekend

JORGE, Quito

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buen lugar cercano a las cataratas
1 nacht verbleven in september 2023