Struggled with map and areas to use parking permit, drove around for an hour before finding somewhere. Perhaps should used What Three Words to help locate relevant streets.
Check in was great, lovely staff and we were able to upgrade our room. Special little touches like dog treats in Christmas tree were a lovely gesture. We’d forgotten dog bowls but hotel happy to provide. Room was lovely , very warm … had to turn radiators down…. Windows only single glazed so a little draughty and noisy (listed?) maybe look at secondary glazing could rectify this. Room was wheelchair accessible, bathroom huge with appropriate shower fir wheelchairs. Issue with seal around shower not fitting adequately so floor flooded, we are able bodied so managed to use large floor squidgy, but would be concerned for some other guests ability to use. Room next to lift so we were disturbed during the night when it was used …by guests.
Breakfast is continental but more than adequate with lots of choice. Downside was the tea …. Poor quality…. Nasty aftertaste and we don’t drink coffee. Perhaps invest in good old Yorkshire tea? Cake and hot drinks available at 4pm is a lively idea, again tea and issue but cake was yummy. Could drinks machine also provided hot chocolate?
We used dog grooming facilities which is an amazing thing especially when you’ve been out walking in the rain, downside no direct access into hotel
Bareca… food/service great…
Overall we loved it, service,staff, room.
We will be back