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Beoordelingen van Hampton Inn Suites Scottsboro

2.5 out of 5
Hampton Inn Suites Scottsboro
24747 John T Reid Pkwy, Scottsboro, AL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 349 van 500 beoordelingen" "
Gastenscore: 8 - Goed. 113 van 500 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 500 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 500 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 500 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Joe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, extremely friendly and professional staff. 10/10 recommend.
1 nacht verbleven in mei 2024
Reactie van Debra op 14 mei 2024
Thank you for taking time out of your day to let us know you enjoyed your stay. We hope to see you again soon.Have a great week

8/10 – Goed

Peggy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Debra op 14 mei 2024
Thank you for taking time out of your day to let us know you enjoyed your stay. We hope to see you again soon.Have a great week

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything went well and staff were very helpful and kind.
1 nacht verbleven in april 2024
Reactie van Debra op 14 mei 2024
Thank you for taking time out of your day to let us know you enjoyed your stay. We hope to see you again soon.Have a great week

10/10 – Uitstekend

Harold

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is amazing
1 nacht verbleven in april 2024
Reactie van Debra op 14 mei 2024
Thank you for taking time out of your day to let us know you enjoyed your stay. We hope to see you again soon.Have a great week

10/10 – Uitstekend

RM

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay. Quiet and had a good sleep after a long drive. Jeanne at the front desk was professional and welcoming.
Reactie van Debra op 26 mrt 2024
Thank you for letting me know you enjoyed your stay with us. I will let Jeanne know she did a great job. We hope to see you again

10/10 – Uitstekend

Dana M.

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was exceptionally polite and accommodating.
1 nacht verbleven in maart 2024
Reactie van Debra op 25 mrt 2024
DanaThank you for taking the time to let us know youenjoyed your stay.We hope to see you again soon.

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hard to find entrance to property
1 nacht verbleven in maart 2024
Reactie van Debra op 25 mrt 2024
Thank you for letting me know you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

roy, North Hollywood

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Compared to the red roof that we checked out of that was such a horrible experience we felt like we were at the Ritz Carlton. If you stay in Scottsboro, definitely stay at the Hampton Inn.
1 nacht verbleven in maart 2024
Reactie van Debra op 25 mrt 2024
Thank you for letting me know you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

William

1 nacht verbleven in februari 2024
Reactie van Debra op 25 mrt 2024
Thank you for letting me know you enjoyed your stay with us. We look forward to seeing you again.

6/10 – Redelijk

Leslie

Just…an … ok… stay
The first room we checked in smelled like smoke. So, she kindly moved us to a different room with two double beds. The pillows need to be changed out. The pillowcases smell bad, and the inside pillow covering has turned a weird yellow color. Needs updating. And the hotel itself just needs some air freshening and extra TLC & cleaning… bed was OK but, probably my least favorite Hampton I’ve ever stayed in. Breakfast was good. (except coffee was weak)
2 nachten verbleven in februari 2024
Reactie van Debra op 25 mrt 2024
Ms. Leslie,Please accept our apology for the smoke smell wehave always been Non-Smoking hotel, The yellow pillow protectors are on Feather pillows and white onfoam pillows so if anyone has a allergy to either wetake the ones out during their stay and no one accidently puts the wrong ones in. We have 2 feather and 2 foam on every bed in the hotel.I am sorry they did not let you know why they were different colors.We hope to see you again if you are in the Scottsboro area.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
Wonderful. Clean and comfortable.
1 nacht verbleven in februari 2024
Reactie van Debra op 25 mrt 2024
Mr. Daniel,Thank you for letting me know you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

Harold

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Debra op 25 mrt 2024
MR. Harold,Thank you for letting me know you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

George

1 nacht verbleven in februari 2024
Reactie van Debra op 25 mrt 2024
Thank you for letting us know you enjoyed your stay.We look forward to seeing you again.

10/10 – Uitstekend

Angela

1 nacht verbleven in januari 2024
Reactie van Debra op 25 mrt 2024
Thank you for letting me know you enjoyed your stay with us. We look forward to seeing you again.

6/10 – Redelijk

Douglas

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Getting into the property is awful. No sign on the frontage road indicating where to turn. Parking is also awful

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

8/10 – Goed

James

1 nacht verbleven in januari 2024

8/10 – Goed

Julie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel for a short trip
Very clean and quiet. Great service. The breakfast and coffee could be better.
1 nacht verbleven in december 2023

10/10 – Uitstekend

steve

1 nacht verbleven in november 2023

6/10 – Redelijk

Valerie, Cordova

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The common areas, lobby, and hotel corridors were immaculately kept. The parking lot was well lit. Bed linens and towels were Hilton brand standard and clean. Unfortunately, the carpet in guest room needed to be cleaned, the refrigerator needed to be defrosted, the paint on the toilet seat was flaking off and there was no alarm clock in the room.
2 nachten verbleven in november 2023

8/10 – Goed

Miguel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff for this property were very friendly and eager to assist. The hotel entrance was a little difficult to locate due to no signage indicating the entrance.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Jeff, altamont

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was hard to find the hotel Other than that it was grest
1 nacht verbleven in november 2023

8/10 – Goed

Martha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hard to find entrance to property. Need better signage to drive in.
1 nacht verbleven in oktober 2023

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nick

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

john

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Adriane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Helen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything you need is closeby like Walmart, restaurants, thrift shops and the like and property is clean and well maintained . Pool was excellent also.
2 nachten verbleven in augustus 2023

8/10 – Goed

Vincent

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Molly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendliness and cleanliness
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was friendly. The place was very clean and well maintained.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Anne-Marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walmart is just in the parking lot nexo to it. 1 minute walk or less. It made it pratical for me
1 nacht verbleven in juni 2023

8/10 – Goed

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very quiet very clean. No issues would stay again.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Karen, Maryville

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay for my nephew’s wedding
1 nacht verbleven in juni 2023

10/10 – Uitstekend

shellie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean. Walking distance to walmart. Finding the entrance to get there was a little tricky my GPS was sending me to go behind home depot, but its actually the road next to home depot. It looks like a dead end road but you have to turn left.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Sally

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk woman with straight brown hair 6/3/23 was PHENOMENAL. Super friendly & helpful. The pool is gorgeous & rooms very clean. Only complaint is the signage finding the hotel. A bit off the road & a little confusing.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
Our trip was just a “weekend away.” The hotel was excellent in every way!
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would stay there again.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Robert

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our family had an amazing time at this hotel. Would stay again. Very clean and breakfast was great.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Erik

1 nacht verbleven in april 2023
Reactie van Ava Smith op 23 mei 2023
Dear Erik,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

2/10 – Ontzettend slecht

Roger

Reisde met een groep
Trip ruined by this hotel
The people were rude. The room was dirty and they didn’t provide any maid service without a 24 hour notice. Dont let the name fool you. I’ve stayed in many Hilton owned hotels including this Hampton inn in Scottsboro Alabama for fishing trips. I won’t stay there or any of them again.
2 nachten verbleven in maart 2023
Reactie van Debra op 14 mei 2024
Good afternoon Mr. Roger,I am sorry to hear that you didn't enjoy your stay with usthis is not what we strive for, if you can let us know whathappened I will be happy to look into this for you.Hilton directive is service every other day unless yourequest daily service which we are happy to do.We are concerned anytime our guest do not enjoy theirstay.I look forward to hearing from you.

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very helpful and friendly.
1 nacht verbleven in maart 2023
Reactie van Ava Smith op 27 mrt 2023
Dear Scott,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

10/10 – Uitstekend

Shawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2023
Reactie van Ava Smith op 27 mrt 2023
Dear Shawn,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

10/10 – Uitstekend

kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, clean, safe
2 nachten verbleven in februari 2023
Reactie van Ava Smith op 21 feb 2023
Dear Kim,We thank you for taking the time to share your positive feedback. We are pleased to see the 5-star rating which we always strive for. We are committed to offer our guests top-notch service and the highest levels of comfort. We are delighted that we were able to meet your needs. These remarks are what we value the most and we are pleased to have left a lasting impression on you. We appreciate your patronage and look forward to hosting you back again here soon.Regards,Ava Smith,Guest Relations Manager.

10/10 – Uitstekend

Belinda

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Ava Smith op 21 feb 2023
Dear Belinda,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

10/10 – Uitstekend

Irvin, Big Canoe

1 nacht verbleven in januari 2023
Reactie van Ava Smith op 13 mrt 2023
Dear Irvin,Thank you for taking the time to leave a positive rating of our hotel. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon. Regards, Ava Smith,Guest Relations Manager.

6/10 – Redelijk

Dianna

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service
Good breakfast, staff very good, facility clean and up to date. Mattress was awful.
Reactie van Ava Smith op 20 jan 2023
Dear Dianna,Thank you for taking the time to share your review. We are delighted to know that you liked the breakfast services offered and we hope that you enjoyed your overall stay with us. We are committed to providing you with an excellent guest experience. Your feedback regarding your concerns will not go unnoticed and we will absolutely share them with the respective areas for further review and action for service improvements. We thank you for choosing to stay with us and we hope to see you again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 – Uitstekend

Krista, Loveland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good experience. Nice, clean, convenient property and friendly staff.
Reactie van Ava Smith op 6 jan 2023
Dear Krista,It's wonderful to know that our clean and comfortable accommodations, amenities and services provided left a lasting impression on you. We truly appreciate you taking the time to share your thoughts with us. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations and we are happy that we could do so for you. Once again, thanks for your feedback and we look forward to hosting you again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 – Uitstekend

Devon

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and way better than the red roof in 👍
1 nacht verbleven in december 2022
Reactie van Ava Smith op 6 jan 2023
Dear Devon,We thank you for taking the time to share your positive feedback. We are pleased to see the 5-star rating which we always strive for. We are committed to offer our guests top-notch service and the highest levels of comfort. We are delighted that we were able to meet your needs. These remarks are what we value the most and we are pleased to have left a lasting impression on you. We appreciate your patronage and look forward to hosting you back again here soon.Regards,Ava Smith,Guest Relations Manager.