Staff was lovely and very helpful in every and any aspect of our trip. I really have no complaints except for maybe the elevator is a bit dated, small, and slow. I also would recommend hitting the QFC for snacks and such before staying because the tiny convenience bar they have of snacks and drinks is very pricy. Like $5 for a bottle of water pricey (they do have 2 free bottles in your room though which is great!). Otherwise, the beds were comfortable, rooms and communal areas were always clean and modern. Enjoyed my stay!