Exterieur

Beoordelingen van Hyatt Regency Lake Washington at Seattle’s Southport

4 out of 5
Hyatt Regency Lake Washington at Seattle’s Southport
1053 Lake Washington Boulevard North, Renton, WA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 724 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 141 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 65 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1000 beoordelingen" "

9,6/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Lora Mangham

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is expensive but to be expected for area. Room was very nice but it looked like someone had thrown up in toilet area and they missed cleaning walls. Arrived later than planned so we did not get to experience the amenities and beautiful lake view as initially planned. Will definitely return if in area.
1 nacht verbleven in mei 2024
Reactie van Hyatt Regency Lake Washington Team op 21 mei 2024
Thank you for your feedback and for choosing to stay with us Lora Mangham. We're glad to hear that you found the room very nice and are planning to return in the future. However, we sincerely apologize for the cleanliness issue you encountered in the toilet area. This is certainly not up to our usual standards, and we will address this with our housekeeping team immediately to ensure it does not happen again. We understand that parking can be costly in this area, and we appreciate your understanding on this matter. We hope that on your next visit, you'll have the opportunity to fully enjoy our amenities and the beautiful lake view. We look forward to welcoming you back and providing a flawless experience next time!

6/10 – Redelijk

Miranda, bothell

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bed and view were great however customer service not so much and had to call 3 times to have them bring us extra towels. A little pricy compared to other Hyatts I stayed at in the area like grand Hyatt seattle but still nice.
2 nachten verbleven in februari 2024
Reactie van Hyatt Regency Lake Washington Team op 21 mei 2024
Thank you for your feedback Miranda. We're delighted to hear that you enjoyed the bed and the view during your stay. However, we're sorry to hear about the issues you experienced with our customer service and the delay in receiving extra towels. This is certainly not the standard of service we strive to provide. We constantly aim to deliver value and excellent service, and your feedback will help us improve. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Hyatt Regency Lake Washington Team op 18 mei 2024
Thank you for your feedback Nancy! We're glad to hear that you had an overall good experience with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Favian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lake view with restaurants. Clean and elegant.
1 nacht verbleven in mei 2024
Reactie van Hyatt Regency Lake Washington Team op 18 mei 2024
Thank you for your feedback Favian! We're glad to hear that you had an overall good experience with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Eun

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is my regular Stay every time I go to Seattle
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Lake Washington Team op 10 mei 2024
Thank you for your feedback Eun! We're glad to hear that you enjoyed your stay with us and honored to hear that we are a regular stay for you!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hyatt Regency Lake Washington Team op 10 mei 2024
Thank you for your feedback David! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

John, Edmonton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel had a great view of the lake and it was convenient from and to the airport.
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Lake Washington Team op 11 mei 2024
Thank you for your feedback John! We're thrilled to hear that you enjoyed the great view of the lake and found our location convenient for traveling to and from the airport. Providing a comfortable and convenient experience for our guests is always our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon!

10/10 – Uitstekend

Herondy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in april 2024
Reactie van Malissa op 3 mei 2024
Thank you for your feedback Herondy! We're glad to hear that you enjoyed your stay with us and found our property nice. We hope to have the pleasure of welcoming you back soon!

6/10 – Redelijk

Brandon

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Valet was extremely pushy and was opening bags and pulling things out of my car after explicitly asking them not to. Extremely rude and pushy.
Reactie van Hyatt Regency Lake Washington Team op 11 mei 2024
Thank you for sharing your feedback with us Brandon. We're sorry to hear about your experience with our valet team. We understand how important it is for guests to feel their belongings are respected and secure. We are addressing this issue with our valet team to ensure that it does not happen again. We hope to have you stay with us again soon and offer you a better experience. Please do not hesitate to reach out to the team for any questions, comments, or concerns. Thank you again for bringing this to our attention.

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place The view the property are extraordinary
4 nachten verbleven in april 2024
Reactie van Malissa op 26 apr 2024
Thank you for your wonderful feedback Carlos! We're glad to hear that you had a great stay with us and enjoyed the view and the property. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

John

Positief: Netheid
4 nachten verbleven in april 2024
Reactie van Malissa op 26 apr 2024
Thank you for your feedback John! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

6/10 – Redelijk

Yuko, West New York

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Parking for $45 per day is unacceptable. It should be free because this hotel is located in a remote suburban residential area away from downtown Renton. One of the two restaurants in the hotel was closed, and the one that was open was very expensive ($17 for a glass of wine). There was only one restaurant in the area. Others were more than 15 minutes away, and the streets were not pedestrian-friendly at all. The room was clean, but too close to the midrise apartments across the street, which completely blocked the "mountain view." I had to keep the blackout curtains closed all day because people across the street could see everything in my room. Because the door of the shower stall opened on the wrong side, I had to step out and close the door first before grabbing the bath towel. They probably installed the door that way to do it on the cheap.
4 nachten verbleven in april 2024
Reactie van Malissa op 15 apr 2024
Thank you for your feedback, Yuko. We apologize for any inconvenience you experienced during your stay. Regarding parking fees, dining options, and room amenities, we appreciate your insights and will review these areas for improvement. We regret the obstruction of the mountain view and any inconvenience caused by the shower door placement. Your comments are invaluable as we strive to enhance the guest experience. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.

10/10 – Uitstekend

Justine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just gorgeous. Helpful & friendly staff!!
1 nacht verbleven in april 2024
Reactie van Malissa op 11 apr 2024
Thank you for the wonderful feedback Justine! We're glad to hear that you enjoyed your stay and that our staff had met your expectations. We hope to have the pleasure of welcome you back soon!

10/10 – Uitstekend

Sidhartha

Reisde met familie
Positief: Voorzieningen
Excellent
2 nachten verbleven in april 2024
Reactie van Malissa op 11 apr 2024
Thank you for your feedback Sidhartha! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcome you back soon!

10/10 – Uitstekend

Michelle

1 nacht verbleven in april 2024
Reactie van Malissa op 28 apr 2024
Thank you for your feedback Michelle! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Leia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay! The property is gorgeous and the Dock and Drink restaurant was the perfect relaxed vibe. My only complaint is there looked to be dried blood on one of our pillowcases.
1 nacht verbleven in april 2024
Reactie van Malissa op 15 apr 2024
Thank you for your feedback! We're thrilled to hear that you had a wonderful stay at our property. We're delighted that you enjoyed the gorgeous surroundings and the Dock and Drink restaurant. We are deeply sorry to learn about the issue with the pillowcase. This falls below our standards of cleanliness, and we sincerely apologize for any discomfort this may have caused. We have addressed this with our housekeeping team to prevent such occurrences in the future. We truly value your feedback as it helps us improve our services. Should you decide to stay with us again, please do not hesitate to reach out to our team if you encounter any issues, as we are always committed to ensuring our guests have a pleasant and comfortable stay. Thank you for your kind words, and we hope to welcome you back for another fantastic stay in the future!

10/10 – Uitstekend

Savannah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only thing I didn’t like was having to pay for parking
3 nachten verbleven in april 2024
Reactie van Malissa op 15 apr 2024
Thank you for taking the time to share your feedback with us, Savannah! We're delighted to hear that you had an excellent experience during your stay. We understand your concern about the parking fees, and we appreciate your feedback on this matter. We strive to provide the best value for our guests while maintaining the quality of our services and amenities. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 – Uitstekend

Geni

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The parking garage can be a bit confusing, but the hotel itself is phenomenal. The valet parking is expensive, but (for me) well worth the money for the ease of use and convenience. The lakeview king suite I stayed in has an incredible view, is very roomy, and the bed was quite comfortable. I found the hotel very quiet and the staff very pleasant and helpful. The coffee provided in the room is quite bad, so think about bringing your own K-cups. The shower is very nice, but could use one handgrip inside for safety. The hot tub is spacious and was actually warm enough (unusual for a hotel). The pool was full of children and looked questionable, so I stayed out of it. This hotel has the largest and best-equipped gym I've ever seen in a hotel; the treadmills face the lake, so are really fun to use. The in-hotel market is quite expensive, but very convenient for grab-and-go and a few hot items. There is no lobby coffee, which is unfortunate. Room service is not available. This is by far the best hotel in south King County, even with the listed caveats. Comfortable, quiet, and beautiful.
2 nachten verbleven in maart 2024
Reactie van Malissa op 15 apr 2024
Thank you for your glowing feedback Geni! We're thrilled you enjoyed your stay and found our hotel phenomenal. You detailed feedback on our amenities and services if greatly appreciate. We've noted your suggestions regarding the parking, room amenities, and pool experience and will address them accordingly. We're delighted you loved the lakeview king suite and our helpful staff. We look forward to welcoming you back for another comfortable and enjoyable stay!

10/10 – Uitstekend

Aileen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Malissa op 1 apr 2024
Thank you for your feedback Aileen! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

yunxin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Np
1 nacht verbleven in maart 2024
Reactie van Malissa op 31 mrt 2024
Thank you for your feedback Yunxin! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

6/10 – Redelijk

Sonia

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Malissa op 15 apr 2024
Thank you for taking the time to provide feedback for your stay, as it helps us to continuously improve our services.If there are any specific aspects of your stay that you would like to discuss further, please do not hesitate to reach out to us. We hope to have the opportunity to welcome you back again soon and provide you with an even more enjoyable stay.

2/10 – Ontzettend slecht

Yonatan

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The staff was unbelievably rude and unhelpful. When we asked questions regarding the credit use at the market and the parking process the clerk was so rude and dismissive. When we started to speak up regarding our dissatisfaction the co clerk called the maintenance worker to tell us we “need to call it a day” and basically leave. That’s the fifth time I’m staying there and I’ve never experienced anything like that.
1 nacht verbleven in maart 2024
Reactie van Malissa op 15 apr 2024
Thank you for taking the time to provide your feedback. We're truly sorry for the unacceptable experience you had during your stay. Providing excellent service is our priority, and we regret that we fell short of this during your visit. We're addressing this issue to ensure it doesn't happen again. We value your feedback and would like the chance to make it right. Please contact our hotel so we can discuss your concerns. We sincerely hope to have the opportunity to restore your faith in us.

10/10 – Uitstekend

Neil

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!
1 nacht verbleven in maart 2024
Reactie van Malissa op 28 mrt 2024
Thank you for your feedback Neil! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

2/10 – Ontzettend slecht

Gary, Bremerton

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
rude bad staff
1 nacht verbleven in maart 2024
Reactie van Malissa op 15 apr 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. We strive to provide exceptional service and experiences for all our guests, and its disheartening to hear that we fell short during your stay. Your comment are valuable to us as they help us identify areas where we can improve. We will be addressing the issues with our team to ensure that similar situations do not occur in the future. We understand the frustration, and we would appreciate the opportunity to make it right. Please feel free to contact the hotel to further discuss your concerns and provide more information. We genuinely hope to restore your faith in our hotel and provide you with the experience you deserve. We apologize for any inconvenience you experience and thank you for bringing these matters to our attention.

10/10 – Uitstekend

Navjit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Malissa op 26 mrt 2024
Thank you for your feedback Navjit! We're glad to hear that you had an excellent stay with us. We hope to welcome you back soon!

10/10 – Uitstekend

Boris

2 nachten verbleven in maart 2024
Reactie van Malissa op 11 apr 2024
Thank you for your feedback Boris! We're glad to hear that you had an excellent stay with us. We hope to have the pleasure of welcoming you back!

10/10 – Uitstekend

Hakim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was responsive and it was a clean site. Need more food options.
2 nachten verbleven in maart 2024
Reactie van Malissa op 19 mrt 2024
Thank you for your feedback Hakim! We're delighted to hear that you had an excellent stay with us. We also appreciate your feedback regarding our food options. We're constantly looking for ways to enhance our services and better cater to our guests' needs. We hope to welcome you back soon for another enjoyable stay. Thank you again for choosing to stay with us at Hyatt Regency Lake Washington.

4/10 – Matig

Eronim

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Pillows? What pillows? they gave us the flattest pillows I'm shocked they are even considered ok to be pillows by the facility. Def was an uncomfortable night of sleeping. And parking is ridiculous. You already pay a load to stay there a night then have to pay by the hour for parking there.
1 nacht verbleven in maart 2024
Reactie van Malissa op 12 mrt 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the discomfort you experienced with the pillows and the inconvenience caused by our parking. We understand the importance of a good night's sleep, and we regret that our pillows did not meet your expectations. Your comments regarding the pillows have been noted, and we will review with our housekeeping team to ensure the quality of our bedding meetings the standards of our guests. Regarding parking, we apologize for any inconvenience. We understand the frustration this may have caused, and we will communicate your concerns to the parking management team. We genuinely value your feedback as it helps us identify areas for improvement. Please know that we are committed to addressing these issues and providing a more comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future and deliver an exceptional experience.

10/10 – Uitstekend

Jasmine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property
1 nacht verbleven in maart 2024
Reactie van Malissa op 12 mrt 2024
Thank you for your feedback Jasmine! We're glad to hear that you had an excellent stay with us and enjoyed that beautiful property. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

jasmine a

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Malissa op 12 mrt 2024
Thank you for your feedback Jasmine! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 – Uitstekend

Minewyelet

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in maart 2024
Reactie van Malissa op 12 mrt 2024
Thank you for your feedback Minewyelet! We're glad to hear that you had an excellent stay with us. We hope to have the pleasure of welcoming you back soon!

8/10 – Goed

Jeremiah, Lyons

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Malissa op 12 mrt 2024
Thank you for taking the time to rate your recent stay with us, Jeremiah. We appreciate your feedback and are pleased to see that you had a positive experience overall. We hope to have the opportunity to welcome you back again soon!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Malissa op 24 feb 2024
Thank you for your feedback James! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 – Uitstekend

Evan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Malissa op 20 feb 2024
Thank you for your feedback Evan! We're glad to hear that you had an excellent stay. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

darlene, kent

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is beautiful. Clean and safe. Stayed in a room with water views. Comfortable bed.
1 nacht verbleven in februari 2024
Reactie van Malissa op 7 feb 2024
Thank you for your feedback Darlene! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Brenda

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyatt stay
Amazing upscale stay. Rooms are spacious; and beds very comfortable and modern decor.
1 nacht verbleven in januari 2024
Reactie van Malissa op 7 feb 2024
Thank you for your feedback Brenda! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Neil

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent as usual
1 nacht verbleven in januari 2024
Reactie van Malissa op 7 feb 2024
Thank you for your feedback Neil! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is clean with lots of amenities. The staff were excellent.
2 nachten verbleven in januari 2024
Reactie van Malissa op 26 jan 2024
Thank you for your feedback Anthony! We're glad to hear that you enjoyed your stay with us. Happy to hear that our staff offered excellent service. We hope to have the pleasure of welcoming you back soon!

4/10 – Matig

Karen

2 nachten verbleven in januari 2024
Reactie van Malissa op 13 feb 2024
Thank you for sharing your feedback Karen. We apologize for falling short of your expectations during your stay. We value all feedback and your satisfaction is important to us, and we would appreciate any additional feedback you can provide to help up improve. We hope to have the opportunity to welcome you back and provide you with a better experience.

6/10 – Redelijk

Laurie

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in januari 2024
Reactie van Malissa op 21 jan 2024
Thank you for your feedback Laurie! We value your insights as they help us improve. We noticed that there might be areas where we could enhance your experience. Your input is valuable, and we would love to learn more about any specific aspects you feel could be improved. If you have a moment, could you please provide additional details. We are committed to delivering the best possible service, and your feedback will guide us in making necessary adjustments. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

10/10 – Uitstekend

Neil

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay. I stay there regularly and its always comfortable & friendly.
1 nacht verbleven in januari 2024
Reactie van Malissa op 17 jan 2024
Thank you for your feedback Neil! We're glad to hear that you had an excellent stay. We hope to welcome you back soon!

2/10 – Ontzettend slecht

Tamiru

1 nacht verbleven in januari 2024
Reactie van Malissa op 17 jan 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We value your input and would appreciate additional details to better understand and address the issues you encountered. You may reach out to us by calling the hotel or emailing us. Our team is committed to providing excellent service, and we will thoroughly investigate the matter. If you could share more information about your stay, it would be greatly appreciated. We take all feedback seriously and will take the necessary steps to improve. We're glad you chose to stay at Hyatt Regency Lake Washington, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out to us directly so that we can address any specific concerns you may have.

10/10 – Uitstekend

Ashley

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Malissa op 14 jan 2024
Thank you for your feedback Ashley! We're glad to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back soon.

2/10 – Ontzettend slecht

Beverly, Juneau

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Boeing facility is right next door and they worked heavy equipment all night long. Parking was $45 per night extra. Will not stay there again
2 nachten verbleven in januari 2024
Reactie van Malissa op 17 jan 2024
Thank you for taking the time to share you feedback regarding your recent stay with us. We appreciate your input and we apologize for the inconvenience you experienced during your stay. We understand that the noise from the Boeing facility was disruptive to your stay. We sincerely apologize for the disturbance. Your comfort is our top priority, and we regret that we fell short in providing a peaceful environment. Regarding the parking fees, we understand the importance of pricing and we apologize for any inconvenience caused by the 45 per night parking charge. Please know that we take your feedback seriously, and we are committed to addressing these issues to improve the overall guest experience. We appreciate your valuable feedback, as it helps us identify areas for improvement. We would like the opportunity to provide your better service if you would be willing to stay with us next time by contacting the hotel directly and to best ensure a more enjoyable stay for you.

10/10 – Uitstekend

Alan, Canton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Courteous staff and great room service
1 nacht verbleven in december 2023
Reactie van Malissa op 9 jan 2024
Thank you for your feedback Alan! We are delighted to hear that our staff was courteous and that you enjoyed room service during your stay. Providing exceptional customer service is our top priority, and it's great to know that we exceeded your expectations. We truly appreciate your kind words and look forward to welcoming you back soon.

10/10 – Uitstekend

Cecil

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Malissa op 5 jan 2024
Thank you for your feedback Cecil! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room service could have been more better with food amenities, but otherwise good
3 nachten verbleven in december 2023
Reactie van Malissa op 5 jan 2024
Thank you for your feedback David! We're delighted to hear that you enjoyed your overall experience. We appreciate your valuable input regarding the room service and food amenities, and we apologize for an inconvenience. Your feedback is crucial in helping us improve our services, and we will certainly look into ways to enhance our room service and food amenities for a better future experience. We hope to have the pleasure of welcoming you back soon, and thank you again for choosing Hyatt Regency Lake Washington!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Malissa op 5 jan 2024
Thank you for your feedback Sarah! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in december 2023
Reactie van Malissa op 5 jan 2024
Thank you for your feedback Albert! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back!

10/10 – Uitstekend

dan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Malissa op 5 jan 2024
Thank you for your feedback Dan! We're glad to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back!