The man in the evening was not friendly, didn't face me when he spoke (I'm hard of hearing and asked him to repeat himself several times), he was unfriendly, etc. The man in the morning was very friendly, shuttle driver was also very friendly, both were helpful, and had beautiful smiles. The room was dingy (ick!), but we just wanted someplace to sleep due to an early flight - you get what you pay for (the place was on the less expensive side.)