Uitzicht vanuit accommodatie

Beoordelingen van Warwick Seattle

3.5 out of 5
Warwick Seattle
401 Lenora St, Seattle, WA

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 613 van 1841 beoordelingen" "
Gastenscore: 8 - Goed. 498 van 1841 beoordelingen" "
Gastenscore: 6 - Redelijk. 344 van 1841 beoordelingen" "
Gastenscore: 4 - Matig. 237 van 1841 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 149 van 1841 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hope

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Night staff was very nice and accommodating. Made .y travel pleasant, less strenuous for sure
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 23 mei 2024
Dear Hope,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 23 mei 2024
Dear Michael,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 22 mei 2024
Dear Justin,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Larron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was close to the waterfront and Pike Market
2 nachten verbleven in mei 2024
Reactie van Romain Chan - General Manager op 21 mei 2024
Dear Larron,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 – Goed

Anup

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
warm
3 nachten verbleven in mei 2024
Reactie van Romain Chan - General Manager op 20 mei 2024
Dear Anup,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Deonna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel allowed us to check in 5 hours early. Extremely friendly staff.
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 19 mei 2024
Dear Deonna,Thank you for your wonderful feedback! We're thrilled to hear that our early check-in and friendly staff made your stay enjoyable. We look forward to welcoming you back soon.

10/10 – Uitstekend

Alejandrina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and friendly staff
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 16 mei 2024
Dear Alejandrina,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Brianna

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice views, amenities open early. No microwavw in unit so one was brought to me. Very cool place.
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 14 mei 2024
Dear Brianna,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

4/10 – Matig

Bevan

Reisde met een groep, Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Air conditioning was not working. Called twice during our stay and nothing was done about it.
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 13 mei 2024
Dear Bevan,I sincerely apologize for the inconvenience caused by the air conditioning issue during your stay. Rest assured, we have promptly addressed and resolved the issue to ensure your comfort in the future.Thank you for bringing this to our attention, and we hope to welcome you back for a much improved experience.

4/10 – Matig

Salma

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was encountered with a dirty room. Dirty bandaids on the floor. Homeless man on the entrance steps inserting needle on his arm as we were trying to enter. Very unsafe.
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 13 mei 2024
Dear Salma,I sincerely apologize for the unacceptable experience you encountered during your stay. Your safety and comfort are our top priorities, and we are addressing this matter urgently. Rest assured, we have robust security measures in place and are taking immediate steps to ensure incidents like these do not occur again.Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our hotel.

6/10 – Redelijk

Maria

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 13 mei 2024
Dear Maria,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

8/10 – Goed

adrian

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great for an older hotel. All staff were very friendly and exceptionally helpful. Would recommend
3 nachten verbleven in mei 2024
Reactie van Romain Chan - General Manager op 9 mei 2024
Dear Adrian,Thank you for choosing to stay with us at [Hotel Name]. We are delighted to hear that you enjoyed your experience with us. Our team takes great pride in providing exceptional service, and it means the world to us to receive such positive feedback. We truly appreciate your recommendation and hope to welcome you back soon.

10/10 – Uitstekend

Randall, Winlock

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was very good. The breakfast was very good too. You could choose anything on the menu.
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 6 mei 2024
Dear Randall,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 – Goed

Michael

Reisde met een groep
Positief: Netheid, personeel en service
Nice hotel good size rooms. Needs an update soon.
1 nacht verbleven in mei 2024
Reactie van Romain Chan - General Manager op 9 mei 2024
Thank you for choosing to stay with us at Warwick Seattle. We're thrilled to hear that you enjoyed our spacious rooms and had a pleasant experience overall. Your feedback regarding updates is valuable to us, and we'll certainly take it into consideration. We hope to welcome you back soon for another enjoyable stay.

10/10 – Uitstekend

BRUNO

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Z
1 nacht verbleven in maart 2024
Reactie van Romain Chan - General Manager op 7 mei 2024
DearThank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon. Bruno,

10/10 – Uitstekend

Miguel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Romain Chan op 6 mei 2024
Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

José Ramon

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente
3 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 4 mei 2024
Dear Jose,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

celestino

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 2 mei 2024
Dear Celestino,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Redelijk

Micah

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Room wasn’t up to the standard of what I was paying for but the staff was excellent
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 2 mei 2024
Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 – Redelijk

Frederick, San Diego

Reisde met partner
Positief: Netheid, personeel en service
Room was decent. Bathroom water faucet was broken. Staff pk
1 nacht verbleven in april 2024
Reactie van Romain Chan - General Manager op 1 mei 2024
Dear Frederick,I apologize for the inconvenience during your stay. Although the room was decent, I regret that the bathroom faucet was broken. We're addressing the issue promptly to ensure a better experience for future guests. Thank you for bringing it to our attention.

6/10 – Redelijk

Lee

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 2 mei 2024
Dear Lee,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 – Redelijk

Juen

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Everything was great but the first morning our light didn’t work for a few hours. When I got back later on the day it was fixed
3 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 30 apr 2024
Dear Juan,Thank you for your kind words about your stay with us. We're delighted to hear that everything met your expectations.We apologize for the brief power cut experienced during your visit. Your comfort is our priority, and we appreciate your understanding.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Romain Chan - General Manager op 30 apr 2024
Dear Mary,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Redelijk

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Romain Chan - General Manager op 16 mei 2024
Dear Sarah,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

10/10 – Uitstekend

Addyson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
lovely food
2 nachten verbleven in februari 2024
Reactie van Romain Chan - General Manager op 23 apr 2024
Dear Addyson,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Whitman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. Only complaint was the breakfast included was somewhat contradicting. It only included 1 item on the menu. Didn't realize that until after ordering other items, but the food did taste delicious!!
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 22 apr 2024
Dear Whitman,Thank you so much for your kind words about our staff! We're thrilled to hear that you found them friendly and helpful during your stay. We apologize for any confusion regarding the breakfast menu, and we appreciate your feedback. We'll definitely look into making it clearer for our guests in the future. Despite the mix-up, we're glad you enjoyed the delicious food! We hope to welcome you back soon for another wonderful stay.

8/10 – Goed

Allison, East Wenatchee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 23 apr 2024
Dear Allison,Thank you sincerely for sharing your positive feedback regarding your experience at our hotel. We're delighted to learn that your stay was enjoyable and that our services lived up to your expectations. Your feedback is immensely valuable to us, serving as encouragement for our team to consistently provide outstanding experiences for all our guests. We eagerly anticipate the opportunity to welcome you back soon, with the hope of earning a 5 out of 5 review.

10/10 – Uitstekend

Joey

3 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 13 mei 2024
Dear Joey,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Molly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Romain Chan op 13 mei 2024
Dear Molly,Dear Joey,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Billy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would love to visit Seattle again soon and Warwick Hotel would be a place for me to stay :)
4 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 21 apr 2024
Dear Bill,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Austin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in the heart of downtown Seattle. The hotel has a parking lot located right next to it, which is very convenient.
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 21 apr 2024
Dear Austin,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Chien Kou

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff went over the rules to accommodate me with early show ups and able to secure the 2nd room directly across from mine. Kudos to the staff and made my day.
1 nacht verbleven in april 2024
Reactie van Romain Chan - General Manager op 21 apr 2024
Dear Chien Lou,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Redelijk

Elizabeth, Downey

Reisde met familie
Positief: Netheid
walking distance to most attractions
3 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 21 apr 2024
Dear Elizabeth,Dear Elizabeth,We sincerely apologize for any shortcomings you may have experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret if we fell short of your expectations. Please know that we are committed to addressing any issues to ensure a more enjoyable experience in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a flawless stay.

10/10 – Uitstekend

Deni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 21 apr 2024
Dear Deni,Thank you so much for taking the time to share your positive rating about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 9 mei 2024
Dear James,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay!
1 nacht verbleven in maart 2024
Reactie van Romain Chan - General Manager op 18 apr 2024
Dear James,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Redelijk

pavan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the continental breakfast that was included was poor in quality and quantity. you might as well pay for the room without breakfast and go eat elsewhere. Even the staff & service at the restaurant was terrible. the front desk staff and service were all great.
4 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 17 apr 2024
Dear Pavan,I sincerely apologize for the disappointing experience you had with our continental breakfast and restaurant service during your recent stay. Your feedback is invaluable, and we are taking immediate steps to address the quality and quantity issues you encountered. Please know that this does not reflect our standard of service, and we are committed to ensuring a better experience for you in the future. I am glad to hear that our front desk staff met your expectations, and I hope we have the opportunity to welcome you back for a more enjoyable stay.

2/10 – Ontzettend slecht

Jessica

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is old, the area surrounding it is not the best. Very loud noise at night, weird drop ceilings in bathroom, linens are rough and old, smells like smoke. The list is long
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 17 apr 2024
Dear Jessica,I apologize for the subpar experience you had during your stay with us. Your feedback regarding the condition of our hotel, noise disturbances, and room amenities is deeply concerning. Please know that we take your comments seriously and are actively working to address these issues. We strive to provide a comfortable and enjoyable stay for all our guests, and your feedback helps us in our continuous improvement efforts. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 – Uitstekend

Justine

1 nacht verbleven in april 2024
Reactie van Romain Chan - General Manager op 6 mei 2024
Dear Justine,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Akshay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hygiene and comfort
1 nacht verbleven in februari 2024
Reactie van Romain Chan - General Manager op 16 apr 2024
Dear Akshay,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 – Goed

Bill

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to heart of the city, but quiet inside. I'd recommend it to others.
3 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 15 apr 2024
Dear Bill,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Redelijk

Chevhaun

Negatief: Netheid
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 16 apr 2024
Dear Chevhaun,Dear [Guest],Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

8/10 – Goed

DAICHI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 16 apr 2024
Dear Daichi,Dear [Guest],Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

2/10 – Ontzettend slecht

Daniel

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I paid for an executive room, but did not get one. The hotel is dirty and rough. Looks like it hasn’t been vacuumed in weeks. Dingy, dirty overpriced and loud. I was very disappointed.
1 nacht verbleven in april 2024
Reactie van Romain Chan - General Manager op 15 apr 2024
Dear Daniel,I extend my sincerest apologies for the unsatisfactory experience you encountered during your recent stay with us. It deeply concerns us to hear that the room provided did not meet your expectations, particularly after paying for an executive room.We take cleanliness and comfort seriously, and it is disheartening to learn that the condition of your room fell short of our usual standards. Your feedback regarding the cleanliness and overall condition of the hotel is invaluable to us, and we are committed to addressing these issues promptly to prevent similar occurrences in the future.Please know that your comfort and satisfaction are our top priorities, and we are genuinely sorry for any inconvenience or disappointment caused. We value your patronage and hope for the opportunity to regain your trust and provide you with the exceptional experience you deserve.Thank you for bringing these concerns to our attention.

10/10 – Uitstekend

Tauave, Puyallup

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love this place
2 nachten verbleven in april 2024
Reactie van Romain Chan - General Manager op 13 apr 2024
Dear Tauave,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Bonnie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place to stay for the price , very walkable to sites and amenities
2 nachten verbleven in februari 2024
Reactie van Romain Chan - General Manager op 11 apr 2024
Dear Bonnie,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience at our hotel.It was our pleasure to host you, and we're delighted to know that you had a positive and enjoyable stay. Your kind words mean the world to us and serve as a great motivation for our team to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 – Uitstekend

Jaden

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love it here this was the second time staying at this hotel and myself and my son cannot wait to go back! Definitely making my membership with this company as the service is always welcoming, and the facilities and rooms are super clean. The food is a great price and good quality to! It is in the heart of downtown Seattle with shopping just around the corner, and Pike Place is a walkable distance.
1 nacht verbleven in april 2024
Reactie van Romain Chan - General Manager op 11 apr 2024
Dear Jaden,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience at our hotel.It was our pleasure to host you, and we're delighted to know that you had a positive and enjoyable stay. Your kind words mean the world to us and serve as a great motivation for our team to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 – Uitstekend

Laura, North Vancouver

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good. I travelled with another two couples and the last couple were placed two times in rooms that were already occupied. They almost got late to the concert we were attending because of that inconvenience. At the end they were placed in a huge and beautiful suite because they weren’t more rooms available. Service at breakfast at the restaurant was a chaos. Not enough staff
1 nacht verbleven in april 2024
Reactie van Romain Chan - General Manager op 11 apr 2024
Thank you sincerely for sharing your wonderful feedback on your recent stay with us. We're thrilled to learn that you had an enjoyable experience at our hotel. In response to your comments on breakfast service, we've expanded our team to ensure prompt and attentive service in our restaurant.Hosting you was a pleasure, and we're delighted to hear about your positive experience. Your kind words are incredibly motivating for our team, spurring us on to maintain our commitment to exceptional service for all our guests.Dear Laura,We look forward to the opportunity to welcome you back soon for another memorable stay. Should you have any further requests or preferences to enhance your next visit, please feel free to reach out.

6/10 – Redelijk

Gisela

1 nacht verbleven in april 2024
Reactie van Romain Chan - General Manager op 30 apr 2024
Dear Gisela,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 – Redelijk

Shayne

Reisde met familie
Positief: Netheid, personeel en service
Easy access to all downtown attractions. Easy parking and access to hotel, clean rooms. Wasn’t impressed by the lack of hot water in mornings. Hot water can be limited when hotel busy. Hotel parking is stairs only, no elevator. Picture of hotel pool on Expedia makes the pool look big. Pool is small and hot tub is really small.
2 nachten verbleven in maart 2024
Reactie van Romain Chan - General Manager op 10 apr 2024
Dear Shayne,Thank you for your kind words regarding the cleanliness of our hotel. We are delighted to hear that you found your accommodations to be satisfactory.However, we regret to learn of the inconvenience you experienced due to the lack of hot water in your room in the morning. Please accept our sincere apologies for this issue. We understand the importance of having access to hot water, especially during your stay, and we are truly sorry for any disruption this may have caused to your comfort.Rest assured, our team is currently investigating the matter to identify the root cause and take appropriate measures to prevent its recurrence. Your feedback is invaluable to us in our continuous efforts to improve our services and ensure that all our guests have a seamless and enjoyable stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more pleasant experience.