2 buitenzwembaden, parasols voor strand/zwembad
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Beoordelingen van Enchantment Resort

4.5 out of 5
Enchantment Resort
525 Boynton Canyon Rd, Sedona, AZ

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 193 van 248 beoordelingen" "
Gastenscore: 8 - Goed. 31 van 248 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 248 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 248 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 248 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Thomas, Naples

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property was located in a fantastic place within the red rock mountains. The Casita was nice but did not match the price. The fine dining experience was disappointing. I had a bad pork chop $70, complained with no consideration and no return email from customer service when I reached out three times. Very bad for such a momentous place. Won't be returning.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

KANJI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Candice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love staying at Enchantment. Would like if they had more options for eating.
5 nachten verbleven in april 2024

8/10 – Goed

Ted, Caledonia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kari

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enchantment resort did not disappoint. The location is breathtaking and convenience to hiking trails is excellent. Our only compliant was the service at the restaurants - it was extremely slow. The food at the more formal option was not good. The spa is incredible.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Alexandra

4 nachten verbleven in april 2024

8/10 – Goed

Chris

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Wonderful place. Great service-staff. Only major problem was the pool was closed (under construction) and no notification existed until we were there; we probably would have stayed somewhere else due to that. Also, the dining rooms are stunning, but the bar areas have little to no view or ambience. Also, they were severely understaffed the day we ate in.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Linda

3 nachten verbleven in april 2024

10/10 – Uitstekend

Jack

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Luxury accommodations in a spectacular and peaceful setting..
4 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

ROMAN

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Everything was 5 stars all the way , expect the super, super, super borderline ripoff to expensive prices on all 3 restaurants, it's a slap to all the guests faces. Stay at this place but do NOT eat here everything will always be over $100 , including $12 potato chips ?! At the market. The owners/ managers do not care as there are over 425 reviews negative reviews like mine regarding the over charging of the prices for food here
4 nachten verbleven in april 2024

8/10 – Goed

rob

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Tanya, Houston

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Sarah

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Yixuan

2 nachten verbleven in maart 2024

8/10 – Goed

Malyka

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful. I really liked that it was outside the hustle and bustle that is now Sedona. We enjoyed a lovely dinner at the restaurant. We also enjoyed the hike that we could take right from the property. The one downside was we stayed in a casita which is connected to guests on both sides of us. The last night that we were there, we had guests right next to us. We could literally hear their conversations the entire time they were in the room, and I am sure they could hear our conversations also. The company needs to do a better job sound proofing those rooms when they are not looking to adjoin them for privacy purposes. Other than that, we really enjoyed our stay.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Sandra

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
To start, the resort property embedded in the red rocks and Boynton Canyon is STUNNING. This is what you are paying for. Staff overall are quite friendly and pleasant. Access to the hot tub and pickle ball/ping pong/ corn hole was all great but I have two main critiques that take away from my experience. 1) for the money paid, there is actually VERY LITTLE included in the package. Not one breakfast muffin not one smoothie, not one welcome cocktail. There were a couple of experiences available free (e.g., stargazing which lasts 10 minutes, meditation) but most classes/experiences have a cost. Dance, stretching, yoga- $35 per class. Cost for tours were exorbitant so you may want to consider the off-resort options. We have spent time at other resorts and this one was the most bare bones AND then most expensive. It was hard not to feel nickel and dimed. But it was beautiful! 2) We made a few calls to the front, concierge, guest services and service took a very long time for some of these and some calls went unanswered or calls went unreturned if we left voicemail. Again, though the staff were quite friendly, the responsiveness did not match the amount paid
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Sandra

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the facility! Everything was wonderful.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Merav

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing property

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience. The accommodations were cozy and comfortable. I’ll definitely go back
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024

8/10 – Goed

Caitlin

Positief: Netheid
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Greta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Couldn't have asked for a better staycation. Lovely property, excellent spa services, so many amenities!! Can't wait to return in the future.
4 nachten verbleven in februari 2024

8/10 – Goed

Danny, Oklahoma City

Positief: Netheid, personeel en service
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Casey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely loved our stay at Enchantment. The staff were very warm and inviting. Our accommodations were heavenly and all of the restaurants on property were incredible. There are free roaming deer and javolina on property along with great hiking trails a short walk from your room. We will certainly be back again soon.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Graham

Enchantment Resort is magically located in the Sedona red rocks . Because I have restricted mobility we were not able to make use of the resort’s many amenities. The good in each of the two main restaurants was very good. My only complaint is that we took a day trip to the Grand Canyon that I thought was a bit expensive; however I did not ask ahead of time and probably would have accepted anyway.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enchantment resort is an amazing oasis in the heart of Sedona. Surrounded by the majestic beauty of Boynton Canyon. The spa at Mii’amo is comparable to the wellness hotel concept in Europe, albeit separated by gender. We greatly enjoyed the meditation in the grotto. The food and staff are amazing. Winter in Sedona is remarkable nothing like hiking with the red rocks dusted in snow. The only thing I would change is that I wish we could have stayed longer! We will be back. Highly recommend.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Larissa

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful and magical resort
Absolutely wonderful stay at Enchantment, from the check-in to the food to the spa, the pools, the service. The team is focused on every little detail to ensure the comfort of their guests. The only slight criticism would be that the queen sized Murphy bed in our studio villa was not the most comfortable bed (a pull down Murphy bed can only be so comfortable after all). The bedding/comforter itself was excellent, but the bed/mattress was only a 6/10.
Studio villa
Main lobby
Mi Amo spa
Mi Amo spa
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Craig

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024

10/10 – Uitstekend

zachary

Grrat location in the red rocks
Great location nestled in the red rocks. Friendly staff. Clean large casitas. Excellent ammenities.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Nicole

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Disappointed
My husband and I have wanted to stay at the Enchantment Resort for years. We finally splurged on a last-minute weekend getaway. Bottom line: Meh. Completely overpriced, property is dated and oddly for Sedona has very cringy vibes. I will say, the customer service was impeccable. We were very impressed with check-in and our bell service. Dinner was delicious and service was great. However, overall very underwhelmed. We won’t be back.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Juliet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

10/10 – Uitstekend

KATY

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the heated pool in January to relax after hiking. The restaurants were amazing. Everyone was extremely nice and helpful. We will be back!
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Scott, Roswell

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

JOHN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Liam, Scottsdale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the resort! Great employees and very beautiful view!
2 nachten verbleven in december 2023

8/10 – Goed

Maxwell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great property and unbelievable location. Top notch across the board!
4 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Howard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relaxing. Friendly and world class stuff and service. Highly recommend staying here!
3 nachten verbleven in november 2023

10/10 – Uitstekend

Jose

1 nacht verbleven in november 2023

10/10 – Uitstekend

Kekuhi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i liked that the property was fully folded into the landscape. feeling of being held in the "arms" of the valley.
3 nachten verbleven in november 2023

4/10 – Matig

Nivetha Balaji

2 nachten verbleven in november 2023

8/10 – Goed

Jason, Mountain View

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property and grounds. The newly renovated Mii Amo that is accessible for Enchantment guests is fabulous and the red rock scenery was tough to beat. Room is starting to show a bit of age though as there are minor paint chips on the tub and plastic light switch that is slightly dislodged from its normal position. My issue was that I was in one of the casitas that had an external hvacs attached outside but close to the bed inside. These hvacs are making loud noises at night and it happened almost every night which made it really hard for me to sleep. Called front desk but they're a bit hit or miss. The first time they fixed it immediately. The second time they didn't dispatch anyone and only after repeated calls they managed to fix it. So it's a bit frustrating especially given the amount I paid for the room, I expected a higher standard and better service.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Cristina

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful and serene
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Roberta

Positief: Netheid, comfort kamer
Extremely expensive but service lacks.
The location of this hotel is amazing with fabulous, close-up views of the beautiful red rocks. However, there were several things that were disappointing and/or annoying. The service in the restaurant was horrible - it took over 45 minutes to get appetizers, breakfast, etc. - likely due to staffing issues. However, for the exorbitant prices they charge to eat there, the service should be top notch. Additionally, the main pool was closed for a scheduled reconstruction, but nobody told us until we got there. The other small adult pool was lacking in service and amenities. Our room had a door that connected it to a larger unit, but didn't have enough soundproofing. We could clearly hear the other party laughing and talking! And the room decor was "tired", in need of an upgrade. On a positive note, the bellmen who pick you up to take you around the resort were very pleasant and prompt. This is a very expensive hotel that doesn't not offer first class service. There are other ways to enjoy the beautiful Sedona scenery.
3 nachten verbleven in oktober 2023