4 outdoor pools, sun loungers
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Beoordelingen van Hilton Vacation Club Sedona Summit

3.5 out of 5
Hilton Vacation Club Sedona Summit
4055 Navoti Dr, Sedona, AZ

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 706 van 1337 beoordelingen" "
Gastenscore: 8 - Goed. 324 van 1337 beoordelingen" "
Gastenscore: 6 - Redelijk. 149 van 1337 beoordelingen" "
Gastenscore: 4 - Matig. 98 van 1337 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 1337 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A beautiful room with amazing views!!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Utsav

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was really nice , very spacious rooms, well maintained, clean
1 nacht verbleven in april 2024
Reactie van Julian Garcia op 2 mei 2024
We appreciate the time to complete our survey.I am happy to hear your recent stay with us was fantastic :)come back soon!

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Amanda

Reisde met partner
Everything we great at this place - from great staff like Ruby, to the mountain backdrop and suites - would recommend and come again!
3 nachten verbleven in april 2024
Reactie van Venessa op 1 mei 2024
Thank you Amanda, for your feedback. We hope to see you again soon. Safe travels - Team Sedona Summit

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 30 apr 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

8/10 – Goed

Caitlin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 29 apr 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 28 apr 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the location and the beautiful red mountains surrounding it. The unit was perfect for us. It was clean and the bed was very comfortable. The staff were very helpful and responsive. We would stay here again.
3 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 27 apr 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you again soon!

6/10 – Redelijk

Alejandro, MASSAPEQUA

Reisde met partner
Positief: Netheid, voorzieningen
The location is great however the resort is dated and needs a refresh. The Sunset pool was nice however the hot tub jets are broken and need to be replaced. Overall a good location but definitely needs a major overhaul.
2 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 27 apr 2024
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Ali

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My son loved the activity center there! The staff was so friendly and fun. Clean room, very pretty property and helpful staff.
4 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 27 apr 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you again soon!

10/10 – Uitstekend

Donna

1 nacht verbleven in april 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 28 apr 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Goed

Anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 28 apr 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Uitstekend

milo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful views, great location and access to trails.
7 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 25 apr 2024
Thank you for your review! We are so happy to hear you enjoyed your stay with us! We look forward to welcoming you back again soon!

8/10 – Goed

Sakina

Reisde met partner
Positief: Netheid, personeel en service
Hilton Vacation Club Sedona Summit is at a wonderful quiet location on one end of the Sedona strip. My husband and I stayed there for 5 days/4 nights. The condition of the hotel room seemed old and average. It didn’t match other Hilton vacation clubs we have stayed at. There was no housekeeping provided even though we were there for 5 days. It was their policy. However, per my request, one of house supervisor came to change sheets on the bed once during the stay. The staff was friendly. No restaurants on site either but that didn’t bother us as everything is really close in Sedona. I’d recommend stay in this hotel, however hope that they can make it a bit better in terms of service and luxury for people on vacation. The price is at par with other hiltons I have stayed at but the overall service wasn’t!
4 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 25 apr 2024
Thank you for your review. Your feedback is appreciated and we will be addressing your concerns. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Krystle Pearl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property, helpful staff. Rihanna was great at check-in. They send text messages to check up on you during your stay. When I said I needed towels they immediately provided them. I plan to visit Sedona again and absolutely plan to stay here. Great location close to everything in Sedona yet far enough that it was absolutely peaceful. My room had a great view of the Red Rocks even though i was on the bottom level.
4 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 24 apr 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay! We look forward to seeing you again soon!

10/10 – Uitstekend

Tina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was great. Staff is very nice. We had a short stay, but it was pleasant!
1 nacht verbleven in april 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 21 apr 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 – Goed

Frank

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Satisfied
1 nacht verbleven in april 2024
Reactie van Luis Felix, Assistant General Manager op 19 apr 2024
Thank you for taking the time to give us some feedback following your recent stay with us at Sedona Summit. We are delighted to understand you were satisfied with your stay. Please come back and see us again soon. Thank you,

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent! Very nice
2 nachten verbleven in april 2024
Reactie van Julian Garcia op 19 apr 2024
We appreciate the time taken to complete out survey,I'm happy to hear your stay with us was fabulous.Come back soon :)

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Luis Felix, Assistant General Manager op 17 apr 2024
We are so glad that you had a wonderful stay with us. Please come back and visit us again soon.

10/10 – Uitstekend

Allyson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Luis Felix, Assistant General Manager op 17 apr 2024
We are so glad that you had a wonderful stay with us. Please come back and visit us again soon.

8/10 – Goed

Jeanette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Julian Garcia op 16 apr 2024
We appreciate the time taken to complete our survey.I'm happy to hear you enjoyed your time with us,come back soon :)Thank you.

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay and the accomodations
4 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 14 apr 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Jessica

2 nachten verbleven in april 2024
Reactie van Julian Garcia op 15 apr 2024
We appreciate the time you took to complete our survey regarding your recent stay with us, So happy to hear you enjoyed your time with us,come back soon :)Thank you.

10/10 – Uitstekend

Ivan

Reisde met familie
Positief: Netheid, personeel en service
Great stay would definitely recommend
2 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 14 apr 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Magali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at this amazing hotel during our stay in Sedona! We were greeted with a smile and the staff were all so friendly and helpful! There was a nice hike close by and many amenities! Everything we wanted to do was minutes away as well!
2 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 14 apr 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your time here with us! We look forward to welcoming you back again soon!

10/10 – Uitstekend

JULIE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room with beautiful views. Plenty of parking and we felt safe
3 nachten verbleven in april 2024
Reactie van Luis Felix, Assistant General Manager op 13 apr 2024
Thank you for taking the time to leave us a review. We are so glad to understand that you had a wonderful time with us. Please come back and see us again soon.

10/10 – Uitstekend

YEVGENIY

2 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 14 apr 2024
Thank you so much for your rating! We are so happy to hear that you enjoyed your time here with us! We look forward to welcoming you back on a return visit!

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the amount of space we had. Decor was a little dated & lighting was kind of dim, but overall it was great for relaxing. The view from the room was amazing.
3 nachten verbleven in april 2024
Reactie van Julian Garcia op 12 apr 2024
We appreciate the time you took in completing our survey.I'm happy to hear your time with us was most enjoyable .Come back soon :)

4/10 – Matig

Antonietta

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room is run down
4 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 11 apr 2024
Thank you for your feedback. We are very sorry to hear that we failed to meet your expectations. We strive daily to provide the best guest experience, and we are very saddened to hear that we missed the mark. We appreciate you taking the time to share about your stay, and we hope to have the opportunity to deliver a better experience on a return visit.

10/10 – Uitstekend

STEVE

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Secluded in a less busy side of Sedona. Easy access to everything. First rate property!
3 nachten verbleven in april 2024
Reactie van Julian Garcia op 11 apr 2024
We appreciate the time you took in completing our survey.So happy to hear you enjoyed your recent stay with us.We hope to see again, so you may experience a wonderful time once again :)

10/10 – Uitstekend

Madelyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hilton Vacation Club was the perfect property for my family's spring break. There were several pools and hot tubs to enjoy and stunning views of the surrounding red rocks from our balcony. My kids enjoyed the on premise activities (i.e. ping pong, foosball, painting/crafts, etc.) and the fitness room had everything I need. Our king bed suite had plenty of room and the kitchen made it easy to prepare breakfast and lunch (we chose to eat out for dinner). The property was just a short drive to downtown Sedona and very close to several hikes.
3 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 10 apr 2024
Thank you so much for your review! We are very happy to hear that you enjoyed your stay with us!! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Suchreet

1 nacht verbleven in april 2024
Reactie van Luis Felix, Assistant General Manager op 11 apr 2024
Thank you for your positive rating. Please come back and see us again soon. Thank you,

10/10 – Uitstekend

Pallavi

1 nacht verbleven in april 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 29 apr 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Uitstekend

Darryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very clean and beautiful property. The staff were very friendly!
6 nachten verbleven in april 2024
Reactie van Julian Garcia op 9 apr 2024
We appreciate you taking the time to respond to our survey regarding your recent stay with us.I'm happy to hear you enjoyed your stay and hope to see you soon again,sincerely,

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thank you
1 nacht verbleven in april 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 9 apr 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Uitstekend

young, Arlington Heights

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in april 2024
Reactie van Julian Garcia op 9 apr 2024
We appreciate you taking the time to respond to our survey regarding your recent stay with us.I'm happy to hear you enjoyed your stay and hope to see you soon again,sincerely,

10/10 – Uitstekend

Dan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location, wonderful view, outstanding accommodations, thank you!
1 nacht verbleven in april 2024
Reactie van Julian Garcia op 8 apr 2024
We appreciate the time you took in filling out our survey.I'm happy to hear your stay with us was excellent. Come back soon,sincerely,

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very conveniently located, and a great staff.
2 nachten verbleven in april 2024
Reactie van Alicia Garcia- Manager of Guest Services op 7 apr 2024
Thank you for your rating! We are so happy to hear that you enjoyed your time here! We look forward to welcoming you back soon!

10/10 – Uitstekend

CARLOS LUER

Positief: Netheid, staat van de accommodatie en faciliteiten
Good option
8 nachten verbleven in maart 2024
Reactie van Julian Garcia op 8 apr 2024
Thank you for taking the time to respond to our survey in regard to your recent stay with us.I'm happy to hear your time with us was excellent. We hope to see you very soon for another fantastic stay.sincerely,

10/10 – Uitstekend

Rebecca

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hilton Sedona Summit was Clean, comfortable, and close to everything. Wonderful staff as well.
4 nachten verbleven in maart 2024
Reactie van Luis Felix, Assistant General Manager op 5 apr 2024
We are so glad to know you enjoyed your stay with us. Please come back and see us again soon. Thank you,

10/10 – Uitstekend

Rocio

I really recommend this hotel
4 nachten verbleven in maart 2024
Reactie van Luis Felix, Assistant General Manager op 5 apr 2024
We appreciate your feedback. Please come back and see us again soon.

6/10 – Redelijk

Ashley

5 nachten verbleven in maart 2024
Reactie van Alicia Garcia- Manager of Guest Services op 24 apr 2024
Thank you for your rating. We are sorry to hear that we didn't fully meet your expectations. We hope to have an opportunity to deliver a better experience on a return visit.

2/10 – Ontzettend slecht

John

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We needed to use the pull out bed for the kids (teenagers). Although you never expect much with a pull out, this one was clearly damaged, many loose bolts, and the frame was shaped like a ‘w’. We called the front desk and they said they would send someone right away, an hour past, I called again, another 1/2hr someone showed up. His boots were all wet and snowy, I had to ask him to take them off as he stepped on the carpeted area. He tried his best to make the bed better but it was beyond repair. They offered to switch us rooms after that but it was late and were all ready for bed, the kids said they were ok to sleep on it. The next morning our toilet stop working. They removed the resort fee and upgraded us for our 2nd night. It was a nice room. Again we needed to use the pull out, no blankets this time. We called the front desk for blankets. Waited a 1/2hr and called again. This time they said they were out of blankets and were all in the wash, 40 minutes before they would be ready. They offered to bring us extra sheets right away as alternative. The next morning about 6:30am the smoke detector starting beeping every 2mins. I called the front desk and they said they would send someone right away. After a 1/2hr past I unhooked the smoke alarm and removed the back up battery. Another 1/2hr past and I called and told them not to bother sending anyone. I asked for rate reduction, they couldn’t do anything and gave the me the managers contact info. They never got back to me.
1 nacht verbleven in maart 2024
Reactie van Luis Felix, Assistant General Manager op 3 apr 2024
Thank you for taking the time to give us your feedback following your departure from Sedona Summit and please accept our sincerest apologies for the series of incidents that prevented you from having an enjoyable stay with us. We will be addressing your concerns. We hope that you will give us another opportunity in the near future. Thank you,

8/10 – Goed

Tasha

2 nachten verbleven in maart 2024
Reactie van Julian Garcia op 23 apr 2024
We appreciate your time completing our survey.I'm happy to hear your stay with us amazing,Come back soon :)

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 2 apr 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

6/10 – Redelijk

Deanna, Hicksville

1 nacht verbleven in maart 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 21 apr 2024
Thank you for your feedback. I'm sorry your stay did not meet expectation. Please let me know when you are coming back and I will try to provide a better experience.

10/10 – Uitstekend

Brent, jefferson city

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay at Hilton Vacation Club. Room was clean and comfortable. Resort is located just outside of Sedona and is quiet and in a beautiful area with great views of the Red Rocks. The staff were very helpful, lots of activities offered and multiple pools and hot tubs. Would definitely stay here again.
6 nachten verbleven in maart 2024
Reactie van Ashley - Asst. Guest Services Mgr. op 31 mrt 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to se you back soon!

10/10 – Uitstekend

Katie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s like your own mini studio apartment. It’s perfect
3 nachten verbleven in maart 2024
Reactie van Luis Felix, Assistant General Manager op 29 mrt 2024
Thank you for taking the time to give us some feedback following your recent stay at Sedona Summit Resort. We are delighted to understand that you had an enjoyable stay. Please come back and visit us again soon. Thank you,

8/10 – Goed

Farah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It would be nice if guests with children could be placed on the ground floors. We were woken up every morning by children yelling, running and jumping so hard the light fixtures were shaking and the dishes in our kitchen were rattling.
4 nachten verbleven in maart 2024
Reactie van Alicia Garcia- Manager of Guest Services op 28 mrt 2024
Thank you for your review. I am sorry to hear that you had some issues with noisy neighbors. We will be addressing your concerns and appreciate the feedback. We hope to welcome you back again soon.

10/10 – Uitstekend

Jean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed it so much and will be back !
1 nacht verbleven in maart 2024
Reactie van Alicia Garcia- Manager of Guest Services op 28 mrt 2024
Thank you for the review! We are so happy to hear that you enjoyed your stay with us and we look forward to welcoming you back again soon!