Kanvaz was great, one of the rare hotels that lived up to most if not all its billing. Especially the staff service, we felt ALL staff displayed eagerness and genuinity in welcoming and caring for guests. The property was also well maintained.
Special shout-out to Winda who helped us so thoroughly with our check-in, and throughout the stay whenever she saw us she would greet and chat with us (even remembering our names). Her energy and service was impeccable - one of the best we have encountered from so many hotels.
Also kudos to Arcana who drove us to and from Ubud and was so patient throughout with our several requests. The spa/wellness crew were also fantastic - particularly Eny, Ani and Yuni who were kind and friendly. Not to forget, breakfast crew was also tip top.
Overall, this place really pampered us with a wonderful experience. A five-star recommendation!