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Beoordelingen van La Villais Kamojang Seminyak - Bali

4 out of 5
La Villais Kamojang Seminyak - Bali
Jalan Pangkung Sari, Banjar Taman, Seminyak, Bali

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 44 van 103 beoordelingen" "
Gastenscore: 8 - Goed. 32 van 103 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 103 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 103 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 103 beoordelingen" "

7,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The villa was great and very spacious. Clean and large bathroom, comfy bed and awesome private pool. Aircon could've been slightly better, but overall it was fantastic
4 nachten verbleven in oktober 2019
Reactie van EC op 31 okt 2019
Thank you for your good feedback. We will keep up our quality service.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good location, lovely staff, breakfast was average, room was very dirty... pulled back sheets and there were bugs and stains all through the bed so had to get them replaced, and the ones they replaced them with had stains too. All the pool towels and bath towels had stains on them too. Maybe they need to invest in new sheets and towels?... Shower flooded because drain would always block, and smelt like sewer so had to get fixed multiple times. Kitchen was soooo filthy we weren’t game enough to even touch it... the pool was nice though and staff were really lovely. And had to wear bug spray to bed because the villas doors don’t seal completely and sooo many mosquitoes come in..
5 nachten verbleven in augustus 2019
Reactie van EC op 16 sep 2019
Thank you for your feedback. We will improve our performance to fulfill our guest satisfaction. Yours sincerely, La Villais Kamojang Hotel and Villa

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good: location, service, private pool villa, quiet
6 nachten verbleven in juni 2019
Reactie van Arta op 13 jun 2019
Thank you for choosing us for the recent stay and your great review, it would be very appreciated and we looking forward to welcoming you back for next visit at Seminyak, Bali Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hospitality of the staff, property facilities, everything was perfect. Ordered room service very late at night and the food was delicious. Thank you so much.
3 nachten verbleven in juni 2019
Reactie van Arta op 12 jun 2019
Thank you for choosing us for the recent stay and we hope you are enjoy our hospitality and we look forward to welcoming back, as your second home in Seminyak, Bali

10/10 – Uitstekend

Malcolm

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic place to chill with the friendliest staff you will ever meet.
4 nachten verbleven in mei 2019
Reactie van Arta op 20 mei 2019
Thank you for choosing us for the recent stay Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
La Villais Kamojang was within a 3-5 minute walk to Seminyak square, some really nice restaurants, shopping and about a 10 minute walk to the beach. We had a 6 year old so it took a little longer. Staff were extremely polite, friendly and spoke above average english which made it more relaxing. the restaurant at the hotel was on the roof, so the breakfast view was great. The food menu is actually really good which did suprise us as the hotel isn't the most modern we have stayed in in Bali. The Nasi Kampour is the best. My daughter loved the rice even with its spices. I would of purchased it every meal at ($6 AUD)as it was delicious but as i found, so were many other things. The pool was very relaxing and we often had it to ourselves. The swim up bar was quiet and didn't look fancy, but they had every cocktail on the list in the foyer bar which was only 5 meters away so not an issue for us.The toilet in our room leaked and that was annoying, but i didn't complain, so cant complain now about their opportunity to resolve my one and only issue. My son was sick on our second last day and they serviced the room twice for us with fresh sheets and towels etc. (He had not eaten at Kamojang so his illness was not related to the hotel). For the money we paid, we recieved way more bang for our buck than anywhere else we have stayed in Bali previously and found it a stress free holiday as we had only gone because our son had booked schoolies. We usually go in July/August.
10 nachten verbleven in november 2018
Reactie van Arta op 29 nov 2018
Dear Sir/Madam, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy during stay, to be deliver to our team to always keep improve our product and services for our valuable guest. Once again, thank you for taking the time to write a great review and we look forward to welcoming you back for the next visit as your second home in Seminyak, Bali. Have a lovely day, cheers! Best regards, E-commerce Manager

8/10 – Goed

Maude, Gatineau

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Une très belle place proche des restaurants. Un très bon service aussi!
2 nachten verbleven in november 2018
Reactie van Arta op 12 nov 2018
Thank you

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
2 nachten verbleven in oktober 2018
Reactie van Arta op 1 nov 2018
Thank you for your review for our reference. Best regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in oktober 2018
Reactie van Arta op 29 okt 2018
Thank you for your review for our reference

4/10 – Matig

Alvin, Singapore

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Pretty disappointed for a restful getaway.
Initial impression upon check-in was still pleasant until sleeping in for the first night. The villa was infested with mosquitoes even with everything closed up and room hosed down with insecticide. The incessant bites resulted in bad sleep for the 3 nights. Shower was choked on 2nd day and only cleared the next day. Wifi was down at the end of second day and only resolved on day of checking out. Breakfast area was overcrowded and I think you can imagine what happens from that. Food was decent but that was about it. Have other not so good experiences but I think this suffices. Been to Bali close to 10 times and this is the first time I have something like this to say about an accomodation in Bali.
3 nachten verbleven in augustus 2018
Reactie van Arta op 16 aug 2018
Dear Alvin, Thank you for choosing us for the recent stay, but regret for the negative to be bring to our attention and would be follow up with our Team, as we are on progress to renovate the property gradually to upgrade our product and facilities, due to we have been take over by new Owner and the property name will be change to be La Villais Kamojang Seminyak - Bali. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Good location but dated hotel. Good for on a budget
8 nachten verbleven in juli 2018
Reactie van Arta op 23 jul 2018
Dear Sir/Madam, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy our hospitality, but regret for the negative to be bring to our attention, as we are on progress to renovate the property gradually to upgrade our product and facilities, due to we have been take over by new Owner and the property name to be La Villais Kamojang Seminyak - Bali. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

4/10 – Matig

CHENG, Singapore

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dirt on blanket, bed sheet, suspected bed bug also. lots of mosquito
2 nachten verbleven in mei 2018
Reactie van Arta op 13 jun 2018
Dear CHENG, Thank you for choosing us for the recent stay, but regret for the negative to be bring to our attention and follow up as soon as possible. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

8/10 – Goed

mike

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
近Seminyak大街，飲食購物很方便
地點來說，這酒店是十分超值的，只需步行數分鐘就可到Seminyak的大街，附近又有很多便利店，出色的餐廳也有很多。每位酒店職員都笑面迎人，十分樂意幫助客人，酒店唯一的失敗的地方，就是毛巾，不論浴巾或面巾，每條都有一些污漬，而且毛巾是灰色的，應該要全部更換才好。
7 nachten verbleven in mei 2018
Reactie van Arta op 31 mei 2018
Dear Mike, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy during stay, to be deliver to our team to always keep improve our product and services in the future. Once again, thank you for taking the time to write a great review and we look forward to welcoming you back for the next visit as your second home in Seminyak, Bali. Best regards, E-commerce Manager

8/10 – Goed

Sean

Positief: Netheid, personeel en service en comfort kamer
Reactie van Arta op 30 apr 2018
Dear Sean, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy our hospitality. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

6/10 – Redelijk

Harry792 , Perth wa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tired and forgotten
Great friendly staff, owners need to spend a little money to bring back to original state, towels and bed linen WELL past use by date , staff are trying hard to maintain but sadly losing the battle... .. Turn off the pool lights and cabana lights ( on 24/7) and buy some new towels ! Simple maths, tell people about your roof top bar, it's a lost gem in a thriving area that no one knows exists
9 nachten verbleven in april 2018
Reactie van Arta op 30 apr 2018
Dear Harry792, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy our hospitality, but regret for the negative to be bring to our attention, as we are on progress to renewing all the facilities, such as towels, linen and etc. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

2/10 – Ontzettend slecht

Denis, Sao Paulo - Brasil

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sujo e mal conservado
Ficamos 2 diárias hospedados numa suite Villa, chegamos empolgados porem ao entrar no quarto nos decepcionamos com o péssimo estado de conservação do quarto, falta de higiene e erro no funcionamento de vários itens presentes, fizemos uma carta com todos os problemas contidos no quarto e entregamos pessoalmente ao gerente que foi extremamente educado e receptivo porem NADA FOI FEITO para sanar... aqui vão os problemas existentes no quarto: lençois sujos e manchados, a maioria das paredes com grande infiltração levando a um FORTE CHEIRO DE MOFO, nas TV's apenas 1 canal captava as imagens, eletrodosmeticos enferrujados, agua pingando de uma lampada do banheiro e que ficava exatamente em cima do vaso sanitario e quando necessitavamos utilizar o banheiro colocavamos uma toalha nas costas para proteger da goteira e por fim o chuveiro quase nao tinha pressao da agua tornando inviável qualquer mulher lavar o cabelo. Nao podendo me esquecer de dizer que o cafe da manha era extremamente simples e pouco higienico. Os únicos pontos positivos eram a otima localizacao proximo ao centro de Seminyak e a piscina da suíte era muito boa.
2 nachten verbleven in december 2017
Reactie van Arta op 10 jan 2018
Dear Denis, Welcome 2018 Thank you for choosing us for the recent stay and we do apologize for the inconvenience during stay to be bring to our attention and deliver to our team to be follow up as soon as possible accordingly. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Have a lovely day, cheers! Best regards, E-commerce Manager

6/10 – Redelijk

Bill, Australia

Negatief: Netheid, staat van de accommodatie en faciliteiten
Old and run down
The buildings and facilities at this complex are run down and old. The bedroom had mould on the ceiling, paint peeling off in every room, the towels were old and had stains on them, day bed mattress and chair in room had stains on them, ceiling in hotel dining room had very bad mould and was peeling off. Room service was non existent: I asked 3 times on 3 separate days for more tea bags and coffee satchels. They never got delivered. Eventually found their stash and helped myself, rang for some ice and ice bucket one night and was told to come and get it myself as he was not prepared to deliver to room. Housekeeping took 4 used towels one day and only replaced 2 towels. Asked for more towels to be delivered one afternoon and never got them, so went looking and found their supply room and helped myself. Staff were very friendly but not very helpful, complex is in need of a major update and refurbishment but is in a good location. We stayed in a villa which was approx. 230m walk to reception.
5 nachten verbleven in december 2017
Reactie van Arta op 10 jan 2018
Dear Bill, Welcome 2018 Thank you for choosing us for the recent stay and we do apologize for the inconvenience during stay to be bring to our attention and deliver to our team to be follow up as soon as possible accordingly. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Have a lovely day, cheers! Best regards, E-commerce Manager

10/10 – Uitstekend

Mars, 台北

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
很棒，有自己的泳ㄔˊㄅ
環境很好，人員也很熱心，交通也方便 只是蚊子有點多，晚上睡覺要擦防蚊，私人泳池，維護的很不錯，每天都有撈落葉
4 nachten verbleven in december 2017
Reactie van Arta op 12 dec 2017
Dear Mars, Thank you for choosing us for the recent stay and we are so happy that you were enjoy our hospitality to be deliver to our team, to encourage them to always improve our services in the future. Once again, thank you for taking the time to write a great review and we looking forward to welcoming you back for the next visit as your second home in Seminyak, Bali. Have a great day E-commerce Manager

8/10 – Goed

Rafael

Positief: Comfort kamer
3 nachten verbleven in november 2017
Dear our Valuable guest, Thank you for choosing us for the recent stay and we are so happy that you were enjoy our hospitality to be deliver to our team to encourage them to always improve our services in the future. Once again, thank you for taking the time to write a great review and we looking forward to welcoming you back for the next visit, as your second home in Seminyak, Bali. Best regards, E-commerce Manager

8/10 – Goed

John, Brisbane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice but can do with a bit better lighting
nice but can do with a bit better lighting in the rooms but then again most of Bali is the same otherwise was quiet nice, water pressure in the shower was poor
7 nachten verbleven in september 2017
Reactie van Arta op 3 nov 2017
Dear John, Thank you for choosing us for the recent stay and we are happy that you were enjoy our hospitality, but regret for the negative to be bring to our attention to improve our product & services for our valuable clients in the future. Once again, thank you for taking the time to write a review for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Have a great weekend ahead, cheers! E-commerce Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Generally very good. Towels were always stained and of a poor quality.
4 nachten verbleven in augustus 2017
Dear our Valuable guest, Thank you for choosing us for the recent stay and we would be happy that you were enjoy our hospitality, but regret for negative we would be bring to our attention to improve our product in the future. Once again, thank you for taking the time to write a review and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

10/10 – Uitstekend

Peter, sydney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Villas, great location.
My 7th time in Bali and I've gotta say the villas location was great, peaceful and quite with no construction near by as the villas are at the back, the shopping stores/cafes were around the corner and close enough to walk to the beach clubs. Next Time I go to Bali I will stay there.
7 nachten verbleven in augustus 2017
Reactie van Arta op 11 sep 2017
Dear Peter, Thank you for choosing us for the recent stay and we are so happy that you were enjoy during stay. Once again, thank you for taking the time to write a great review and we look forward to welcoming you back for the next visit as your second home in Seminyak, Bali. Have a great day Best regards, E-commerce Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The location was good, the hotel staff amazing, the view on the rooftop bar was good too. The private pool villa was very pretty and just what I was after. I was disappointed by the cleanliness of the room, and the mosquito net, and the fact mosquitos were all through the place including the shower.
2 nachten verbleven in juli 2017
Reactie van Arta op 7 aug 2017
Dear our Valuable guest, Thank you for choosing us and we regret to read your message, it would be bring to our attention to improve of product & services in the future. Once again, thank you for taking the time to write a review for our feedback and we look forward to welcoming you back for the next visit. Best regards, E-commerce Manager

2/10 – Ontzettend slecht

Ros, Melbourne

Negatief: Netheid, staat van de accommodatie en faciliteiten
Looks nice
The hotel on the internet looked great, but once there is was disappointing as the rooms were very dated. The staff came and cleaned every day but didn't clean very well. We got them to change rooms as we had "BED BUGS" and ended with red dots all over. Would not stay there again. And the pool bottom went green.
11 nachten verbleven in mei 2017
Reactie van Arta op 20 jun 2017
Dear Ros, Warmest greetings from Grand La Villais Hotel, Villas & Spa Seminyak... Where everyone is a family Thank you for choosing us for the recent stay and on behalf of the Management we do apologize we inconvenience. We have been deliver this case to our team to be follow up the details of negative as we really concern to make our valuable guest enjoy & happy to stay with us. Once again, thank you for taking the time to write a review for our reference and to improve our product & services in the future. And we looking forward to welcoming you back for the next visit to see the different. Best regards, E-commerce Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Nice rooms however could have better with attention to detail in regards to cleanliness and trades work (very rough paint & plastering jobs, bad lighting; makes the room feel cheap for what we paid). Staff were lovely and it was in a good location, pretty much walked everywhere from our villa.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
After a false start (the room needing a better clean) we had a wonderful time. The staff couldn't have been more helpful and the location was perfect.

10/10 – Uitstekend

BRUNO, Paris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Très bon Hotel Personnel très agréable et villa parfaite pour passer un très bon séjour

6/10 – Redelijk

Wen Cheng, Taiwan

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A ok place to stsy.
Our room is a bit dated. The air-con didn't work well. However, the staff were friendly and try to fix problems.

6/10 – Redelijk

Tiffany, Southbank

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Villa style holiday
Great place but desperately needs some renovation. You can tell this was once a very luxurious resort but really dated now

6/10 – Redelijk

Nigeld, Australia

Positief: Netheid, personeel en service en comfort kamer
Great Villas at La Villais
This hotel is still good, but not what it used to be before the change of ownership. The multi story at the front of the hotel has ruined the ambience of the place and taken privacy away from the Villas closest to the reception area. The WiFi is terrible which is frustrating, but we still love the villas. This was our second visit and was not as enjoyable as the first, so I am not sure that we would go back again. The staff are still extremely helpful and excellent as before

4/10 – Matig

Kenneth

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Old and uncomfortable
The room was well equipped but everything is old. Deck chairs look disgusting, tv has poor reception, furnitures were old and faulty and telephone doesn't work very well. Only good thing that comes out of this place is the nice and attentive staff. Will not stay at this place again!

8/10 – Goed

Brendan, Kyneton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Villa's close to Seminyak square and Eat Stre
Great location. Clean and tidy hotel and villa's. Getting a little old but still nice and clean. Big very usable space in the villa with a great pool and plenty of space for sun baking. Air con in bedroom is tired but works. All the staff are amazing. Great bed very comfy King bed.

4/10 – Matig

tom, australia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Grand hardy
Stayed in one bedroom villa found it not very clean and very outdated with the bedside the furniture being chipped and not well kept. So many mosquitos as there was a gap in the wall and under the door.

8/10 – Goed

Mat, Perth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great villas, clean and not far from the square
Our Villa 34C had great sun coverage by the day bed and sun lounges from early until around 2pm. Staff very friendly and helpful as you'd expect. Quiet place with no noise from outside the complex. At the rear entrance was a 7/11 which was handy too. Would definitely stay again.

8/10 – Goed

akira, yokohama

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
WIFIなどの設備はイマイチですが、次回の利用も考えます。 朝ごはんがうまくて、スタッフの笑顔は素晴らしかったです。

8/10 – Goed

John, Sydney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall, a nice place to stay.
The was villa was good, the private pool was great and the staff were excellent. The only let down, and a BIG issue for me, was the shower. The water pressure was very weak. And worse still, the temperature would go from burning hot, to cold all the time. We brought this to their attention on day one, and they had an attempt to fix it, but it was not fixed and nothing further was done about it. I managed to try the shower in another hotel room and it was pretty much the same story. You have to run around the shower to get wet while having a break every 5 seconds as it gets too hot. As per previous reviews, I think they have some significant plumbing issues to deal with, but they just haven't sorted it out. Such a shame, as it was the only downside.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My girlfriend and I had an amazing stay at Grand Hardys Villa. Overly friendly and helpful staff, so close to main areas of Seminyak (just a 10 minute walk to Seminyak square!), and great restaurants nearby. Would highly recommend this hotel and if you're looking for luxury as well as value for money in Bali.

8/10 – Goed

Rahul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice villa close to Seminyak square
We had a great experience, the villa was beautiful, facilities great And service exceptional.

8/10 – Goed

Korelli, New Zealand

Positief: Netheid, personeel en service
Hotel close to everything, Great staff and Villas
La Villais Villas is a great villa definitely recommend staying here I'll start with the pro's then the cons Pros; Staff were very friendly easy to approach ready to help. Buffet breakfast i thought was great! its like having lunch for breakfast. Rooms were very spacious. Bed was comfortable. Air-con was also good!. Room service meals were also delicious and great definitely recommend! and the private pool iv course was awesome. Cons; Mosquitos!!! there is a mosquito net provided but is held on by velcro and fell off easily so we called the staff about 5x to fix the mosquito net as it was very high. Room is abit tired some of the fixtures and utensils weren't very clean make sure you check room possibly before you stay in the room to see if you can move into another room especially we had a big problem with the shower head and the water pressure going from hot to cold was bit annoying bring this up with the reception and they got someone to come look and it sounds like its normal there with the cylinder like I said I saw these as reviews but didn't think it was as much of a big deal but sometimes it is. Overall a GREAT hotel but things to work on. This is a 4 star hotel... I really think it can be a 5 or 4 1/2 star hotel if all these cons were attended too

8/10 – Goed

Gek Seng, Singapore

Positief: Personeel en service
Negatief: Comfort kamer
Lighting.
The room need more lighting. I know that low light will be more romantic, but not all people will like low lighting.
Reactie van Hotel Manager op 5 dec 2015
Dear Gek Seng, Thank you for your review through Expedia and also sharing your recent stay with us. We have taken a note and concern about your feedback of low lighting and we are still in process to fix the problem accordingly. We do hope you will give us opportunity to welcome you back so we could serve you even better in future. Regards, Ketut Wigama Hotel Manager

2/10 – Ontzettend slecht

toshi, Tokyo, Japan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ロケーションはいいが。。。
ビラの設備は問題なし。ロケーションも良いがサービスや清潔さが気になる。朝食はホテル棟と同じ食堂である為、団体客が来た際にはゆっくりと食事が出来ない。 天蓋ベッドは見た目はいいが、両脇上部が空いている為蚊は入り放題。滞在中様々な問題が発生したが、対応に時間がかかりどれも満足のいく解決にはならなかったのが残念。プール、浴室、タオル等の清潔度は日本人の清潔感からするとちょっと受け入れがたいレベル。

6/10 – Redelijk

Lynette, West Australia

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Not SO Grand the Grand La Villais Villas
Understandably this accommodation property is currently undergoing maintenance update/keep. We had villa with private pool. Reception staff (ie Juli) totally attentive to guests needs (Thank you). Gardener on the other hand was not backwards each day in describing his plight into the poor house and hinting for a hand out. Which may we add, we would have gladly given him but to be so forward he received nothing. Pool was great, but if you have knee or hip problems stepping out of the pool is a MAJOR issue. LaVillais is only a short walk to busy eat street, where there is an abundance of choices of restaurants/cafes/bars. Then again if only LaVillais advertised their BBQ buffet night there would be more than 10 guests for the whole evening. We found this by accident and were pleasantly surprised.
Reactie van Hotel Manager op 5 dec 2015
Dear Lynette, Thank you for your review through Expedia and also sharing your recent stay with us. We have put our concern to your various feedback to authorize personnel to take further action. We do hope you will give us opportunity to welcome you back so we could serve you even better in future. Regards, Ketut Wigama Hotel Manager

8/10 – Goed

celine87

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
그랜드 라 빌라이스
가성비 최고 풀빌라!

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bellissimo!
Bellissima piscina privata e stanza grandissima! A pochi passi dalla strada principale di Semyniak

8/10 – Goed

Michelle, Hong Kong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
下次旅行會考慮再次入住
酒店環境唔錯,房間實際狀況,大細同網頁上提供既照片比較出入唔大. 入住既係villa,泳池,客廳,房內都好乾淨. 客廳廚房都有提供基本煮食用具同雪櫃,好方便. 入住個日飛機delay凌晨4點先到,已經好攰,好彩去到之後員工都好快搞掂check-in手續. 入住個幾日員工都會主動打招呼,好nice,又會介紹你做酒店既spa. 不過人手好似唔係好夠要一個一個咁做,但結果因為唔夠時間所以冇做. 唔識路問receptionist地方點去,都好有禮貌咁盡量解答. 唯一既問題係好多蚊,酒店有派員工滅蚊但好似冇咩用. 房裡面開冷氣已經唔係成日開門,但啲蚊都照入到去. 可能係本人特別容易俾蚊咬, 夜晚根本訓唔到教. 已經將帶去既蚊貼同蚊怕水用盡都係照咬.如果同我一樣易吸引蚊既, 要準備多啲防蚊方法.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will return! Can't wait!!
We stayed in the villas for 5 days and were sad to leave. The pictures for the one bedroom villa didn't do it justice when we first walked through the gate. Wow factor just with the pool alone. Bed was comfy, only drawback was the bugs!! So many mosquitoes really let down the comfort as they came in the net around the bed and through the door crack. Regardless we will happily return
Reactie van Hotel Manager op 5 dec 2015
Dear Valued guests, Thank you for your review through Expedia and we have taken our concern on the issues about mosquito net in the villa. You might be interested to know that, we are in process to fix the net to minimize the space for the mosquito coming in. Once again, thank you for staying with us and we look forward to welcoming you back in near future. Regards, Ketut Wigama Hotel Manager

6/10 – Redelijk

RJ, Melbourne

Positief: Netheid, personeel en service
Conflicted review
We stayed in a villa and it was great. Great location - 2 minute walk to Eat Street where all the restaurants and shops are, but slightly moved back so it's more quiet. Great breakfast and the hotel staff were very friendly. The only downside, and unfortunately it really affected our experience, are the mosquito nets. Yes, the rooms do have mosquito nets which is very much needed. However, they do not completely close. Instead of the mosquito nets hanging from the bed in a full circle, it is more u-shaped, which means that the mosquitoes can still enter the net. We were completely attacked and did not sleep for the entire 2 days we stayed there. The first night, one of the corners fell from the hanging and we suffered because of this. We did speak with the hotel and they did fix it. But again, the nets don't completely close. They do fumigate the rooms every night but it didn't do much for us. And we went in the dry season, so I would hate to see what it's like in the wet season. We really want to give this place a great review because the villa was great and in a perfect location. However, for us, the mosquito nets really let it down.
Reactie van Hotel Manager op 2 okt 2015
Dear Value guests, Thank you for your review through Expedia and we have taken our concern on the issues about mosquito net in the villa. You might be interested to know that, we are in process to fix the net to minimize the space for the mosquito coming in. Once again, thank you for staying with us

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
낡은 풀빌라 저렴하게 원한다면..
위치는 스미냑과 가까워 큰 문제가 안되었지만 시설이 너무 낙후되고 벌레가 많아 안좋은 경험이었다, 리모델링이 필요한 시점인것 같다

10/10 – Uitstekend

Gerry , Perth WA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely Hotel in a great location. Great staff
Grand La Villais is a very friendly, happy hotel to stay. Easy walk to the main area for eating and shopping. An easy walk to the beach. We love staying here and will definitely be back. Just love the Villas, as that is where we stay every time we are in Seminyak.