Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 384 van 902 beoordelingen" "
10 - Uitstekend
384
Gastenscore: 8 - Goed. 351 van 902 beoordelingen" "
8 - Goed
351
Gastenscore: 6 - Redelijk. 110 van 902 beoordelingen" "
6 - Redelijk
110
Gastenscore: 4 - Matig. 42 van 902 beoordelingen" "
4 - Matig
42
Gastenscore: 2 - Ontzettend slecht. 15 van 902 beoordelingen" "
2 - Ontzettend slecht
15
8,8/10
Netheid
8,8/10
Personeel en service
8,2/10
Voorzieningen
8,2/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Ilona
23 mei 2019
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ilona
2 nachten verbleven in mei 2019
Reactie van DW op 26 mei 2019
Thank you
8/10 – Goed
K
13 jun 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede lokatie met snelle check in. Direkt langs de weg maar totaal geen last van lawaai. Nette entree, keurig schone kamer. Voor onze trip een fijne tussenstop. Aan te raden voor overnachting.
K
1 nacht verbleven in juni 2018
Reactie van Darrin op 17 jun 2018
Thank you for your review
10/10 – Uitstekend
Mabell, Parker
Reisde met partner
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good
Mabell
6 nachten verbleven in april 2024
Reactie van Lisa Assistant General Manager op 1 mei 2024
Dear Mabell,Wow, wow! Thank you so much for your feedback! We are pleased to know our team took such good care of you and your family in both service and accommodation. We do provide exceptional guest service experience to all our guests in ensuring that all our guests are satisfied. We look forward to your next visit with us.
2/10 – Ontzettend slecht
Ginger
Reisde met familie
28 apr 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The side door was unlocked at all times of the night.
Ginger
2 nachten verbleven in april 2024
Reactie van Lisa Assistant General Manager op 29 apr 2024
Dear GingerOn behalf of our entire team, I would like to apologize for failing to exceed your expectations with during your recent stay with us. We will be using your feedback to make improvements on the areas that you have highlighted to us so that we can provide exceptional experiences for our guests. Our team will be use your concerns so that this will not occur in the future. We hope for an opportunity to properly host you in the future.
10/10 – Uitstekend
Teresa
23 apr 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very clean and staff were nice and friendly. Breakfast was good too.
Teresa
1 nacht verbleven in april 2024
Reactie van Lisa Assistant General Manager op 24 apr 2024
Wow!! Thank you so much for your recent stay and fantastic feedback. We are happy to know you all enjoyed our location, amenities, and clean and friendly accommodations. We truly do have the best staff who wish nothing less than the best experience for our guests. We look forward to your next visit with us.
8/10 – Goed
Mark
Zakenreiziger
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay
Mark
1 nacht verbleven in april 2024
Reactie van Lisa Assistant General Manager op 24 apr 2024
Dear MarkThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 – Uitstekend
Carmella
Reisde met partner
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was wonderful. The staff was very helpful and friendly. The room was very nice and very clean. I would give them five stars. I will be certainly be staying there again.
Carmella
3 nachten verbleven in april 2024
Reactie van Lisa Assistant General Manager op 16 apr 2024
Dear Carmella,Wow, wow! Thank you so much for your feedback! I am pleased to know our team took such good care of your family in both service and accommodation. We always strive to ensure in keeping all our guests happy. We look forward to your next visit with us.
10/10 – Uitstekend
clarence
Reisde met familie
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly, respectful, and helpful. They were knowledgeable about the area. The room was clean and in good condition.
clarence
2 nachten verbleven in april 2024
Reactie van Lisa Assistant General Manager op 14 apr 2024
Dear Clarence,Wow, wow! Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.
10/10 – Uitstekend
Anais
Reisde met familie en kleine kinderen
31 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Area excelente. La piscina la deberian limpiar mas. El desayuno excelente.
Anais
2 nachten verbleven in maart 2024
Reactie van Lisa Assistant General Manager op 5 apr 2024
Dear AniasThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 – Goed
Mahala, Canal Winchester
Reisde met een groep
30 mrt 2024
Positief: Voorzieningen
Clean overall. Beds are comfortable. Okay place to stay
Mahala
1 nacht verbleven in maart 2024
Reactie van Lisa Assistant General Manager op 30 mrt 2024
Dear Mahala,Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
8/10 – Goed
Stephen
Reisde met familie
14 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Descent stay. Especially for the money. Good value
Stephen
3 nachten verbleven in maart 2024
Reactie van Lisa Assistant General Manager op 15 mrt 2024
Dear Stephen,Wow, wow! Thank you so much for your feedback! We are pleased to know our team took such good care of you and your family in both service and accommodation. We do provide exceptional guest service experience to all our guests in ensuring that all our guests are satisfied. We look forward to your next visit with us.
10/10 – Uitstekend
Yolanda
Reisde met familie
14 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Una experiencia increible.
Yolanda
5 nachten verbleven in maart 2024
Reactie van Lisa Assistant General Manager op 15 mrt 2024
Dear Yolanda,Wow, wow! Thank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
8/10 – Goed
Sheila
Reisde met familie
10 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and affordable
Sheila
Reactie van Lisa Assistant General Manager op 10 mrt 2024
Dear Sheila,Thank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
6/10 – Redelijk
Richard
Reisde met familie
7 mrt 2024
Small rooms. Need updating.
Richard
1 nacht verbleven in maart 2024
Reactie van Lisa Assistant General Manager op 7 mrt 2024
Dear RichardThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 – Goed
Russell
3 mrt 2024
Russell
4 nachten verbleven in januari 2024
Reactie van Lisa Assistant General Manager op 5 mrt 2024
Dear Russell,Thank you so much for your feedback! I am pleased to know our team took such good care of your family in both service and accommodation. We always strive to ensure in keeping all our guests happy. We look forward to your next visit with us.
8/10 – Goed
Russell
3 mrt 2024
Russell
4 nachten verbleven in februari 2024
Reactie van Lisa Assistant General Manager op 5 mrt 2024
Dear Russell,Thank you so much for your feedback! I am pleased to know our team took such good care of your family in both service and accommodation. We always strive to ensure in keeping all our guests happy. We look forward to your next visit with us.
8/10 – Goed
michelle
Reisde met partner
26 feb 2024
Positief: Netheid, personeel en service
The rooms were nice and clean. The area outside of the rooms needs updating. Staff was friendly. Would stay there again.
michelle
3 nachten verbleven in februari 2024
Reactie van Lisa Assistant General Manager op 26 feb 2024
Dear MichelleThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 – Uitstekend
Cathy
Reisde met partner
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it all!
Cathy
1 nacht verbleven in februari 2024
Reactie van Lisa Assistant General Manager op 25 feb 2024
Dear CathyWow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
6/10 – Redelijk
Eric
Reisde met familie
9 feb 2024
Positief: Personeel en service
Old
Eric
2 nachten verbleven in februari 2024
Reactie van Lisa Assistant General Manager op 9 feb 2024
Dear EricThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 – Goed
Leonardo
24 jan 2024
Leonardo
1 nacht verbleven in januari 2024
Reactie van Lisa Assistant General Manager op 26 jan 2024
Hello LeonardoThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 – Uitstekend
Renee
Reisde met huisdieren, Reisde met partner
18 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So very clean and great staff, plus pet friendly. Had a wonderful breakfast too.
Renee
1 nacht verbleven in januari 2024
Reactie van Lisa Assistant General Manager op 22 jan 2024
Hello Renee,Wow!! Thank you so much for your recent stay and fantastic feedback. We are happy to know you all enjoyed our location, amenities, and clean pet friendly accommodations. We truly do have the best staff who wish nothing less than the best experience for our guests. We look forward to your next visit with us.
8/10 – Goed
Rebecca
8 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rebecca
2 nachten verbleven in januari 2024
Reactie van Lisa Assistant General Manager op 9 jan 2024
Dear Rebecca,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 – Goed
Kimberly
6 jan 2024
Positief: Netheid, personeel en service
The room had a round shower which created a HUGE half round bump out in the room taking up space and the room was not very spacious. REMEMBER this is a pet friendly hotel and the entire time whether day or night there was a dog barking which meant no rest. The lighting was horrible even with the curtain open.
The staff was friendly and the location was great when considering traffic. The hotel is at a red light.
Kimberly
2 nachten verbleven in december 2023
Reactie van Lisa Assistant General Manager op 9 jan 2024
Dear KimberlyThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
2 jan 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ok for a short stay
The hotel is nice and rooms are updated. The eating area is very nice. The common areas are not updated or nicely decorated.
Parking is safe. Service is excellent. All staff we spoke to was great.
Geverifieerde reiziger
2 nachten verbleven in december 2023
Reactie van Lisa Assistant General Manager op 7 jan 2024
Dear Anonymus,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
6/10 – Redelijk
Geverifieerde reiziger
2 jan 2024
Positief: Netheid, personeel en service
Geverifieerde reiziger
3 nachten verbleven in december 2023
Reactie van Lisa Assistant General Manager op 7 jan 2024
Dear Anonymus, Thank you for your kind feedback about your recent stay at our hotel. Your recommendation is greatly appreciated and we will be addressing your concerns so as to improve our overall service quality. We hope to have the pleasure of welcoming you back in the future.
10/10 – Uitstekend
Juleysi
1 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Juleysi
2 nachten verbleven in december 2023
Reactie van Lisa Assistant General Manager op 5 feb 2024
Hello Juleysi,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
10/10 – Uitstekend
James
1 jan 2024
James
1 nacht verbleven in december 2023
Reactie van Lisa Assistant General Manager op 5 feb 2024
Hello James,Wow, wow! Thank you so much for your recent stay and fantastic feedback. We are happy to know you all enjoyed our location, amenities, and clean and friendly accommodations. We truly do have the best staff who wish nothing less than the best experience for our guests. We look forward to your next visit with us.
6/10 – Redelijk
Doyle
Reisde met familie
29 dec 2023
Positief: Netheid, voorzieningen
No room service!! Didn't clean the room our whole stay!! Staff said we will check.
Doyle
2 nachten verbleven in december 2023
Reactie van Lisa Assistant General Manager op 30 dec 2023
Dear DoyleThank you for your kind feedback about your recent stay at our hotel. We sincerely apologize for failing to meet your expectations in the servicing of your room. We will be addressing your concern in order to ensure excellent guest experience. We hope to have the pleasure of welcoming you back in the future.
10/10 – Uitstekend
Cissy
Reisde met partner
28 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy check in, breakfast was exceptional, and appreciated. Very clean!!
Cissy
2 nachten verbleven in december 2023
Reactie van Lisa Assistant General Manager op 30 dec 2023
Dear CissyWow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
10/10 – Uitstekend
Daylena
Reisde met huisdieren, Reisde met familie en kleine kinderen
22 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay!
Daylena
1 nacht verbleven in december 2023
Reactie van Lisa Assistant General Manager op 24 dec 2023
Dear Daylena,Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
10/10 – Uitstekend
Pavithran
Reisde met familie
15 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pavithran
Reactie van Lisa Assistant General Manager op 5 feb 2024
Hello Pavithran,Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
10/10 – Uitstekend
John
9 dec 2023
John
2 nachten verbleven in december 2023
Reactie van Lisa Assistant General Manager op 12 dec 2023
Dear John,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
10/10 – Uitstekend
Mary
8 dec 2023
Mary
1 nacht verbleven in december 2023
Reactie van Lisa Assistant General Manager op 12 dec 2023
Dear MaryThank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
2/10 – Ontzettend slecht
Cheryl
Reisde met familie
4 dec 2023
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We only stayed one night thank goodness. I asked the staff upon check in for a room on the lower floor due to elderly with ambulatory difficulty. She barely grunted and gave me a room on the third floor. It only has three floors. The hotel was not busy at all! She was very rude and basically acted like a robot and never really acknowledged me. Awful service! The room was so small! I have never stayed in a room that small. It only had a shower and you could barely dry off in the area of the shower and toilet. I wish I had taken pics! The beds were uncomfortable and the smallest double beds I have ever seen! The only thing that was decent was the breakfast. I stayed here about 10 years ago and it was nothing like this! Never again for almost $200 a night!
Cheryl
1 nacht verbleven in december 2023
Reactie van Dorota op 6 dec 2023
Dear Cheryl,We apologize for any inconvenience you experienced during your 1-night stay with us. We have reviewed our records and it appears that all of our ground floor rooms with 2 full beds were indeed occupied upon your arrival and no request for ground floor was noted in your reservation. From your review it appears you have stayed with us about 10 years ago - please kindly note the size of our rooms, beds or bathroom has not changed. We did upgrade our rooms with new furniture/bedding/carpeting and so on, however the sizes of above-mentioned items have not changed. We wish you all the best!
6/10 – Redelijk
Terry
2 dec 2023
Terry
2 nachten verbleven in november 2023
Reactie van Lisa Assistant General Manager op 24 dec 2023
Dear TerryThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 – Uitstekend
Sandra
Reisde met partner
1 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is very conveniently located on the parkway at a traffic light. Easy in and out. Gatlinburg traffic can be brutal and the traffic light was a blessing.
Sandra
1 nacht verbleven in november 2023
Reactie van Dorota op 6 dec 2023
Dear Sandra;Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel's location on the parkway and the convenient traffic light to be a blessing during your stay. We understand that navigating Gatlinburg traffic can be challenging at times, so we're thrilled that our location made your visit more enjoyable.We hope you had a great time exploring the area and had a comfortable stay with us. If you ever plan to visit again, don't hesitate to reach out. We'd love to welcome you back for another wonderful stay!
4/10 – Matig
PATRICIA
Reisde met familie
30 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall it was a fairly clean place and we were satisfied until bed time....when all the bugs came out. Three different kinds of bugs.....bathroom had little flying bugs, not sure what they were but l definitely knew what the next three were....small/young roaches. Then there was another kind crawling on the wall next to my bed. I took a picture and showed the desk clerk at check out. She just made light of them and didn't show any concern about it. I was very disappointed in her lack of caring about my complaint so l assume it is an every day occurrence there in the motel. l'm sure nothing will be done about it.
PATRICIA
1 nacht verbleven in november 2023
Reactie van Lisa Assistant General Manager op 1 dec 2023
Dear Patricia,We sincerely apologize to you during your recent stay with us. Your concerns are very important to us, however, whilst traveling to the Smoky Mountains during this time of the year these seasonal, these harmless bugs come out. We regret that you had to encounter with them but our staff and team will be addressing your concerns in ensuring that all our guests are satisfied.Have a great day!
10/10 – Uitstekend
Linda
Reisde met huisdieren, Reisde met partner, Reisde met familie
26 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love our stay, everything was great.
Linda
4 nachten verbleven in november 2023
Reactie van Lisa Assistant General Manager op 28 nov 2023
Dear Linda,Thank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
4/10 – Matig
Sarah
Reisde met familie
25 nov 2023
Positief: Netheid
Bugs in room—staff said “seasonal.” We specifically asked about housekeeping the first morning, as we went out. Front desk said all rooms were cleaned daily. We got back to the hotel very late that evening, to find our room had not been touched.
Sarah
3 nachten verbleven in november 2023
Reactie van Lisa Assistant General Manager op 27 nov 2023
We sincerely apologize to you for failing in meeting your expectations. Your concerns are very important to us. Our staff and team will be taking your recommendations to provide excellent guest service experience.
10/10 – Uitstekend
Steve
25 nov 2023
Steve
4 nachten verbleven in november 2023
Reactie van Lisa Assistant General Manager op 24 dec 2023
Dear Steve,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
10/10 – Uitstekend
Ray
Zakenreiziger
21 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Stay
It was a nice place to stay
Ray
1 nacht verbleven in november 2023
Reactie van Lisa Assistant General Manager op 21 nov 2023
Dear RayWow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
8/10 – Goed
Marietta
Reisde met familie
16 nov 2023
Was clean, and the right location. My kids like it!!
Marietta
2 nachten verbleven in november 2023
Reactie van Lisa Assistant General Manager op 19 nov 2023
Dear MariettaThank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
10/10 – Uitstekend
Shayla
12 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shayla
2 nachten verbleven in november 2023
Reactie van Lisa Assistant General Manager op 13 nov 2023
Dear ShaylaWow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
8/10 – Goed
Ann
Reisde met een groep
12 nov 2023
The tv remote was impossible to use and any channel was grainy. The channel guide was useless as the remote had no numbers on it.
Breakfast was good and plentiful.
Hotel was quiet with no noise from inside or outside.
Ann
1 nacht verbleven in november 2023
Reactie van Lisa Assistant General Manager op 12 nov 2023
Dear Ann,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 – Goed
Rick
11 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a good stay. Room was very clean. Breakfast options were limited, but good. TV needs to be much larger and was very cumbersome to search through the guide. Overall everything was good for the price.
Rick
1 nacht verbleven in november 2023
Reactie van Lisa Assistant General Manager op 12 nov 2023
Dear RickWow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Your recommendation is very appreciative. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.
8/10 – Goed
Pam
9 nov 2023
Pam
1 nacht verbleven in november 2023
Reactie van Lisa Assistant General Manager op 1 dec 2023
Dear Pam,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
4/10 – Matig
Barbara
7 nov 2023
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just don't stay here.
Not really a Clarion. Sign still says Sleep Inn. Reeks of weed. Door to room didn't close correctly. Outside doors were broken and unsecured. Property was covered in Brown Beatles, some in the room. Very uncomfortable double bed just don't stay here.
Barbara
1 nacht verbleven in november 2023
Reactie van Lisa Assistant General Manager op 8 nov 2023
Dear BarbaraOn behalf of our staff and team, we sincerely apologized for failing to meet your expectations. We will be working assiduously to correct these issues that you have enlisted. Your recommendation and concerns will be addressed immediately so as to provide better guest service experience.
10/10 – Uitstekend
Thomas
Reisde met huisdieren, Reisde met partner
6 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We will definitely stay here again John always has a clean facility.
Thomas
3 nachten verbleven in november 2023
Reactie van Lisa Assistant General Manager op 7 nov 2023
Dear Thomas,Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our boss, staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
6/10 – Redelijk
Necola
1 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over all was good could have done better on the breakfast
Necola
1 nacht verbleven in oktober 2023
Reactie van Lisa Assistant General Manager op 2 nov 2023
Dear NecolaThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 – Goed
Leane
1 nov 2023
Leane
4 nachten verbleven in oktober 2023
Reactie van Lisa Assistant General Manager op 23 nov 2023
Dear Leane,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.