Een buitenzwembad

Beoordelingen van Hotel Colón Gran Meliá

5 out of 5
Hotel Colón Gran Meliá
Canalejas 1, Seville, Seville

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 765 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 177 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 1000 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Hind

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel in the centre of Sevilla. Great staff , facilities and service. Only downside was a very noisy airconditioner in one of the rooms.
2 nachten verbleven in augustus 2023
Reactie van Guest Experience Manager op 14 aug 2023
Dear Hind,Thank you very much for choosing Hotel Colón for your stay in Seville.We are sincerely glad to know you fully enjoyed your stay with us and we look forward to welcoming you back very soon!We have taken note of your comments for the aircondition so our maintenance department can check it.Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service is top evenals het eten. De ligging midden in het centrum is wat druk, ook qua lawaai in de avonduren
8 nachten verbleven in maart 2019
Reactie van Jacopo Mossio op 5 apr 2019
Dear client, We would like to thank you for your positive feedback concerning your stay at Gran Meliá Colón. We are happy to know that you liked the hotel and services. We also very much appreciate the time you have taken to send us your opinion and recommendations as it is very important for us to know our guests preferences and work each day to exceed their expectations. We are glad that you enjoyed your stay in Seville. Looking forward to serving you again in the future. Kind regards, Jacopo Mossio Guest Experience Manager

8/10 – Goed

antonius, voorburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
personeel heel voorkomend en vriendelijk /heel goed gevarieerd ontbijt/ kledingkast kunnen jurken niet uithangen te lage stang / je moet in het bad douchen en daar moet je door middel van een opstap in komen heel ongemakkelijk zeker als je wat ouder bent
4 nachten verbleven in maart 2019
Reactie van Jacopo Mossio op 18 mrt 2019
Dear Client, Let us say how grateful we are for having chosen the Gran Meliá Colón on your recent visit to Seville. It is very kind of you to dedicate part of your time to share your positive feedback of your experience with us. We are glad to see that our staff met your expectations. We will share your good opinion of our staff with the whole team. Please accept our apologies for any inconvenience in this occasion and thank you to continue trusting us. Kind regards, Jacopo Mossio Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in februari 2019
Reactie van Guest Service op 4 apr 2019
Dear Guest, Thank you for giving us such a nice rating. We are very pleased that you enjoyed your stay in our Hotel. It is guests like you that make our job wonderful. We look forward to serving you again. Sincerely, Jacopo Mossio Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service, vriendelijk personeel. Mooie kamers, fantastisch ontbijt. Restaurant is ook een aanrader.
4 nachten verbleven in februari 2019
Reactie van Jacopo Mossio op 4 mrt 2019
Dear Client, Let us express our immense gratitude for having chosen Gran Meliá Colón as your hotel in Seville. Thank you for your commets regarding our buffet breakfast, excellent staff and hotel in order to recommend us in Expedia. We are very pleased to know that you had such a nice experience and look forward to welcoming you back on your next visit to Seville. We remain at your entire disposal. Best regards, Jacopo Mossio Guest Experience Manager

8/10 – Goed

hubertus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed gelegen prima luxe stadshotel
Het hotel is centraal gelegen t.o.v. de traditionele hoogtepunten van Sevilla: Paleis Alcazar, de Kathedraal, stierenvecht arena maar ook t.o.v. alle winkels en de trendy wijk Triana. Personeel is zeer behulpzaam en heeft ons zeer goede restaurantjes geadviseerd, het ontbijt is prima verzorgd. Wat voor ons jammer was is het "hotelluchtje" dat men rond spreidt, kregen daar een allergische reactie op.
3 nachten verbleven in februari 2019
Reactie van Jacopo Mossio op 13 feb 2019
Dear Hubertus, We appreciate your comment regarding your stay at Gran Meliá Colón. It is always a pleasure to receive positive feedbacks and know that you enjoyed so much your experience in Seville. On the other hand, we deeply regret about the inconvenience you had. Please do not hesitate to contact us if we can be of any assistance. We remain at your entire disposal. Sincerely yours, Jacopo Mossio Guest Experience Manager

8/10 – Goed

Karel, Beuningen gld

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel in centrum
Zeer gunstig gelegen, alle bezienswaardigheden op loopafstand, uitzonderlijk vriendelijk en behulpzaam personeel, zwembadje op dak stelt niets voor, auto elders parkeren voor 34 euro per dag.
1 nacht verbleven in september 2018
Reactie van Jacopo Mossio op 2 okt 2018
Dear Karel, Firstly I would like to thank you for time reviewing us. I am glad to hear our staff achieve your expectation and the location of the hotel worked well for you. We look forward to welcoming you back in another ocassion. Sincerely, Jacopo Mossio Guest Experience Manager.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Great service and location
Loved the service in the hotel, great breakfast.
2 nachten verbleven in augustus 2018
Reactie van Guest Service op 26 sep 2018
Dear Guest, Thank you so much for taking the time to share your thoughts on your visit to Gran Meliá Colón. We are pleased that you were happy with the service offered. We hope that we may have the chance to welcome you in a near future. With kind regards, Jacopo Mossio Guest Experience Manager

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tevreden klant!
Prachtig hotel, schoon en comfortabel. Prima gelegen tov winkels en bezienswaardigheden. Zeer vriendelijke ontvangst en service en een heerlijk uitgebreid ontbijt. Hier kan je echt tot rust komen.
3 nachten verbleven in maart 2018

8/10 – Goed

Jaap , Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig hotel
Gastvrij hotel, goed gelegen en goede service. Perfect vijfsterrenhotel!
5 nachten verbleven in november 2017

10/10 – Uitstekend

Marijke, Heemstede

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb hotel in lovely city
The Melia Colon is an oasis in the vibrant city Seville. Not only is the interior decorated in an amazingly original way, is the staff very forthcoming , the breakfast is out of this world !
4 nachten verbleven in september 2017

10/10 – Uitstekend

Bernard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader!
Heel mooi hotel met vriendelijke ontvangst. In de bar een supermooie flamenco-avond beleefd! Een aanrader!!
Reactie van General Manager op 13 jan 2017
Dear guest, Thank you very much for having chosen our hotel on your recent visit to Seville. It is a great pleasure to know that you had such an enjoyable experience and liked the Flamenco show at Tendido Bar. Thank you again for your nice review and for recommending us at expedia.com. It is very kind of you. We remain at your disposal and look forward to serve you again in the future. Best regards, Jacopo Mossio RedGlove Service Manager

10/10 – Uitstekend

Jan Willem, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Erg stijlvol en ideaal gelegen
Een schitterend hotel met alle voorzieningen die je maar kunt wensen. Het personeel is extreem gastvrij en doen alles om het de gasten naar de zin te maken. Ook ligt het hotel op loopafstand van de meeste bezienswaardigheden. De jacuzzi op het dak en de wellness centre zijn ook niet mals :-) Aanrader!
Reactie van Jacopo Mossio op 27 jul 2016
Dear guest, Let us say how grateful we are for having chosen the Gran Meliá Colón on your recent visit to Seville. It is very kind of you to dedicate part of your time to share your nice opinion about our hotel and staff. We are delighted to know that you enjoyed your stay and had a nice time at our Wellness. We also appreciate your comment concerning lift and have checked that everything is working correctly. We look forward to serving you again. Best regards, Jacopo Mossio RedGlove Service Manager

8/10 – Goed

simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend hotel. Alles op loopafstand.
Mooie rustige kamers. Met uiterst vriendelijk en behulpzaam personeel. Maakt de 5 sterren neer dan waar. Alle belangrijke bezienswaardigheden op loopafstand.

10/10 – Uitstekend

Diana, Heist-op-den-Berg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het was niet super maar .... heel super!
Van bij ontvangst weet je meteen dat het klikt met dit hotel. De groet 'met de hand op het hart' is even wennen maar geeft toch een warm en geborgen gevoel. Het hotel loopt over van vriendelijkheid en behulpzaamheid, niet gemaakt zoals het dikwijls overkomt, maar "echt". Van ontbijt tot slaapmuts, van aankomst tot vertrek: volle tevredenheid

8/10 – Goed

monique, Arnhem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel..ideaal om Sevilla te ontdekken..
Het hotel heeft een erg goede sfeer. Het personeel is uiterst vriendelijk en behulpzaam. .De ligging is echt ideaal..je loopt zo vanuit het hotel de mooie binnenstad van Sevilla in! Het ruikt er heerlijk...en het is er erg schoon!!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel, goede en vriendelijke service
We hebben vier nachten verbleven in dit leuke hotel. Weer was niet te beïnvloeden, maar verder was alles tot in de puntjes verzorgd. Heerlijk ontbijt met veel keuze.

10/10 – Uitstekend

david

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and atmosphere at property
2 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 24 mei 2024
Dear David, Thank you for your positive feedback. We're delighted to hear that you enjoyed the location and atmosphere of our property.We hope to welcome you back for another great stay soon.Best regards,Guest Experience Team

10/10 – Uitstekend

Fana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a great experience
3 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 10 mei 2024
Dear Fana, We're thrilled to hear that you had a great experience with us! Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warmest regards, Guest Experience Team

10/10 – Uitstekend

Barney, San Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An excellent 5-star establishment. I highly recommend the red-level cathedral view of the city. I was on the seventh floor with a breathtaking city view and had access to the executive lounge.
3 nachten verbleven in april 2024
Reactie van Guest Experience Team. op 6 mei 2024
Dear Barney,Thank you for choosing Hotel Colon by Gran for your visit to Seville!. We’re delighted to hear that you enjoyed your stay and appreciated the breathtaking city view from the seventh floor. The red-level cathedral view is indeed a highlight, and we’re thrilled that you enjoyed your access to the executive lounge. Your recommendation means a lot to us, and we look forward to welcoming you back soon.Warm regards,

10/10 – Uitstekend

Piero, Key Biscayne

2 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 15 mei 2024
Estimado Piero, Muchas gracias por la valoración tan excepcional que nos ha reportado. Estamos deseando darle de nuevo la bienvenida para ofrecerle una experiencia inolvidable. Atentamente, Guest Experience Team

10/10 – Uitstekend

Mario, Piedras Negras

8 nachten verbleven in april 2024
Reactie van Guest Experience Team op 15 mei 2024
Estimado Mario, Es un placer para nosotros recibir valoraciones tan valiosas como la suya. Estamos deseando darle de nuevo la bienvenida en un futuro no muy lejano. Reciba un cordial saludo.Guest Experience Team

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I will definitely be staying at this hotel again. We chose this hotel due to location and also the luxury of it from my mother‘s 90th birthday. The staff was unbelievable. I’ve never stayed six nights in a hotel before and when I left, I felt like I was family.. Everyone went above and beyond to make our stay the best ever and they exceeded all expectations Would like to, especially give a shout out to Oscar, bartender, Andres, and Alberto. There are so many more that I did not get their names, but these three stood out for going above and beyond customer service and friendliness. See you in May 2025
6 nachten verbleven in april 2024
Reactie van Guest Experience Team op 21 apr 2024
Dear Anna, Thank you immensely for sharing such heartwarming feedback with us! We're beyond thrilled that you and your family had such a memorable experience during your stay, especially for such a special occasion as your mother's 90th birthday. It's incredibly rewarding to hear that our location and the luxury of our hotel added to the joy of your celebrations.Your kind words about our staff, particularly Oscar, Andres, and Alberto, mean the world to us. We'll be sure to pass along your praises to them and the rest of our team. We strive to create an atmosphere where guests feel like family, and we're delighted that you felt that connection during your six-night stay.We can't wait to welcome you back in May 2025 for another unforgettable experience. Until then, please take care, and know that you'll always have a home away from home with us.Warm regards,Guest Experience Team

10/10 – Uitstekend

Chander Kumar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing staff, amazing food, amazing service and close to all attractions
3 nachten verbleven in april 2024
Reactie van Guest Experience Team op 21 apr 2024
Dear Chander Kumar, Your kind words mean the world to us! We're thrilled to hear that you had such a fantastic experience with us. Providing amazing staff, food, and service is what we strive for, and we're delighted that we hit the mark during your stay. Our central location near all attractions makes exploring easy and convenient. We can't wait to welcome you back for another amazing experience!Warm regards,Guest Experience Team

10/10 – Uitstekend

James

Amazing property in the heart of Madrid.
3 nachten verbleven in april 2024
Reactie van Guest Experience Team op 21 apr 2024
Dear James, Thank you for your wonderful feedback! We're delighted to hear that you found our property amazing and appreciated its central location. We strive to provide our guests with a memorable experience, and we're thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future!Best regards,Guest Experience Team

10/10 – Uitstekend

Kiran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, friendly, approachable and knowledgable staff.
7 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 21 apr 2024
Dear Kiran, Thank you so much for your kind words! We're thrilled to hear that you found our location convenient and our staff friendly, approachable, and knowledgeable. Ensuring our guests feel welcomed and supported throughout their stay is always our top priority. We hope to have the pleasure of welcoming you back again soon!Warm regards,Guest Experience Team

10/10 – Uitstekend

Richard

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super lovely hotel very beautiful and very well located the staff is the best super nice people
2 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 31 mrt 2024
Dear Richard, Thank you for your lovely feedback. We're delighted to hear that you found Hotel Colon Gran Meliá beautiful, well-located, and that you had a positive experience with our staff. Providing excellent service and creating memorable experiences for our guests are top priorities for us. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Warm regards,Guest Experience Team

10/10 – Uitstekend

Valerie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was superb! From the helpful doorman; to the concierges that went above and beyond to help with reservations during a busy holiday week; to the top notch house cleaning staff. Steps away from restaurants and shopping. Would absolutely stay here again!
5 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 31 mrt 2024
Dear Valerie, Thank you for your glowing review. We're thrilled to hear that our staff made your stay at Hotel Colon Gran Meliá so enjoyable. It's wonderful to know that our staff provided such superb service, and we're delighted that they exceeded your expectations. We're also pleased that our convenient location near restaurants and shopping added to your overall experience. We look forward to welcoming you back on your next visit. Warm regards, Guest Experience Team

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel Colon Gran Meliá was beautiful and walking distance to all or the historic buildings and tourist attractions. The hotel staff were very friendly and helpful. The breakfast buffet was amazing.
3 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 31 mrt 2024
Dear Christopher, Thank you for sharing your experience. We're thrilled to hear that you found Hotel Colon Gran Meliá beautiful and conveniently located near historic buildings and tourist attractions. Our staff takes pride in providing friendly and helpful service to ensure our guests have a memorable stay. We're delighted that you enjoyed the breakfast buffet as well. If you ever find yourself back in the area, we'd love to welcome you again for another wonderful experience.Kind regards, Guest Experience Team

10/10 – Uitstekend

Kamini, southport

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great, spacious room, lovely art and decor- Attentive, great room service and housekeeping. Staff very helpful and welcoming- thanks for a great stay!
2 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 30 mrt 2024
Dear Kamini, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and found our rooms spacious with lovely art and decor. It's fantastic to know that you received attentive service from our room service and housekeeping teams. Our staff strives to create a welcoming environment, and we're glad to hear they were helpful during your stay. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back soon. Warm regards, Guest Experience Team

8/10 – Goed

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 31 mrt 2024
Dear Gary, Thank you so much for your review. We are looking forward to welcoming you again in the near future.Kind regards,Guest Experience Team

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was excellent, from check in to room service, the concierge was especially helpful in recommending a pharmacy close by. The breakfast was exceptional good. Would highly recommend this hotel.
2 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 30 mrt 2024
Dear Kevin, Thank you so much for taking the time to share your feedback. We're delighted to hear that you had an excellent experience with our staff, from check-in to room service. Our concierge team is always ready to assist guests with recommendations, and we're glad they could help you find a nearby pharmacy. Your recommendation means a lot to us, and we would be honored to welcome you back on your next visit.Warm regards,Guest Experience Team

10/10 – Uitstekend

Michaela

3 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 21 apr 2024
Dear Michaela, Thank you for your exceptional feedback. We are looking forward to welcoming you again in the near future. Kind regards, Guest Experience Team

2/10 – Ontzettend slecht

Milenis

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 31 mrt 2024
Dear Milenis, We would like to thank you for choosing us for your recent stay and for spending your valuable time sharing your stay. Please accept our sincere apologies for not having met your expectations in this occasion. We hope that you will soon give us a new opportunity to enjoy the experience in its entirety and to show you the professionalism and enthusiasm with which all the members of this team work daily.Warm regards, Guest Experience Team

10/10 – Uitstekend

ANA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 14 mrt 2024
Estimada Ana, Muchas gracias por su excepcional puntuación. Nos llena de alegría recibir valoraciones como la suya. Estamos deseando darle de nuevo la bienvenida para ofrecerle una nueva experiencia única. Reciba un cordial saludo, Guest Experience Team

10/10 – Uitstekend

Nina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Experience Team op 14 mrt 2024
Dear Nina, Thank you so much for your wonderful review. We hope to have the chance to welcome you again in order to offer a new memorable stay. Kins regards,Guest Experience Team

10/10 – Uitstekend

JEAN-CHARLES

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent séjour dans cet hôtel . Les chambres sont au calme. Le petit déjeuner est très copieux, le personnel agréable. Un seul bémol : les produits dans la chambre ne sont plus de chez Clarins mais de la marque espagnole Carner.
7 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 3 mrt 2024
CherJean-Charles,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience après votre excellent séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié la tranquillité des chambres ainsi que le petit-déjeuner copieux et le personnel agréable.Cependant, nous regrettons que le changement des produits dans la chambre, passant de la marque Clarins à la marque espagnole Carner, ait constitué un inconvénient pour vous. Vos commentaires sont précieux, et nous les prenons en compte pour améliorer continuellement notre service.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour, en espérant que nous aurons l'occasion de vous offrir une expérience encore plus satisfaisante.Bien à vous,Guest Experience Team

10/10 – Uitstekend

Simon

3 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 30 mrt 2024
Dear Simon, Thank you for your exceptional review. We are looking forward to welcoming you again in the near future in order to provide you with a memorable experience. Kind regards,Guest Experience Team

10/10 – Uitstekend

Felicity

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were friendly and accommodating. The room was clean, and everything we needed was provided. The hotel is in a great location within a short walk to the cathedral and the Alcázar. The breakfast was delicious. The view from the rooftop pool was amazing.
2 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 23 feb 2024
Dear Felicity, Thank you so much for your positive feedback. We're thrilled to hear that you had a wonderful experience during your stay with us. Our team takes great pride in providing friendly and accommodating service, and we're delighted to know that you found the room clean and well-equipped.We're also pleased to hear that you enjoyed the delicious breakfast and took in the amazing views from our rooftop pool. Providing memorable experiences for our guests is our top priority, and it sounds like we succeeded in making your stay special.We appreciate your kind words and hope to have the pleasure of hosting you again in the future. Kind regards, Guest Experience Team

10/10 – Uitstekend

Rafael

2 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 19 feb 2024
Estimado Sr. Rafael, Muchas gracias por su excepcional valoración. Agradecemos el tiempo que ha dedicado en compartir su experiencia y esperamos poder darle la bienvenida de nuevo en un futuro no muy lejano. Reciba un cordial saludo. Guest Experience Team

10/10 – Uitstekend

Luca, Torino

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ottimo servizio e personale gentile e disponibile
4 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 13 feb 2024
Caro Luca, Siamo felici di sapere che hai apprezzato il nostro ottimo servizio e il personale gentile e disponibile! La tua soddisfazione è la nostra priorità, e ci fa piacere sapere che hai avuto un'esperienza positiva con noi. Se hai ulteriori commenti o richieste, non esitare a farcele sapere. Speriamo di averti nuovamente come nostro ospite in futuro. Grazie mille per la tua gentile recensione!Guest Experience Team

10/10 – Uitstekend

andrea

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good location, nice and clean rooms. Beautiful decor. I do recommend
5 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 13 feb 2024
Dear Andrea, Thank you for your positive feedback. We're thrilled to hear that you appreciated our very good location, nice and clean rooms, and beautiful decor. It's great to know that you had a positive experience during your stay. Your recommendation means a lot to us. We look forward to welcoming you back in the future. Kind regards. Guest Experience Team

10/10 – Uitstekend

dimitrios

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 10 feb 2024
Dear Dimitrios,Thank you for you exceptional review. We are glad to know we met your expectations. We hope to welcome you again in the near future. Kind regards. Guest Experience Team

10/10 – Uitstekend

SOPHIE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff. Real 5star service and experience throughout the stay.
2 nachten verbleven in februari 2024
Reactie van Guest Experience Team. op 4 feb 2024
Dear SOPHIE,Thank you so much for your kind words and for giving us a perfect rating. We’re thrilled to hear that you had a 5-star experience at our hotel. Our staff will be very pleased to hear your positive feedback. We strive to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Seville in the future.

10/10 – Uitstekend

kellyJay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staffs and well organized program they offer 👍 and 👏
3 nachten verbleven in januari 2024
Reactie van Guest Experience Team. op 4 feb 2024
"Dear kellyJay,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We’re particularly happy that our staff made your stay pleasant and that you found our programs well-organized. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you had also a very good experience discovering this historical city of Seville.Thank you again for your kind words, and we look forward to seeing you again soon.

10/10 – Uitstekend

frederic

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
3 nachten verbleven in januari 2024
Reactie van Guest Experience Team op 27 jan 2024
Dear Frederic,Thank you very much for sharing this wonderful valoration of your recent stay with us.We are sincerely glad to know you fully enjoyed your time in Seville and we look forward to welcoming you back.Wishing you a lovely evening we send you our best regards,

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay at a class-act hotel
My trip to the beautiful city of Seville was enriched by my stay at the Gran Melia Colón. The staff were very accommodating, friendly, and competent. The food was outstanding, which led expectedly to my gaining a few pounds. The red-level room was particularly inviting and comfortable.
8 nachten verbleven in december 2023
Reactie van Guest Experience Team op 14 jan 2024
Dear Alex, Thank you for sharing your wonderful experience at Gran Melia Colón during your trip to Seville! We're delighted to hear that our staff's hospitality and competence, outstanding food, and the inviting comfort of our red-level room contributed to your enjoyable stay. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back and creating more memorable moments for you in the future.Kind regards. Guest Experience Team

10/10 – Uitstekend

RICARDO

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Good for the price. Food could be better.
4 nachten verbleven in december 2023
Reactie van Guest Experience Team op 14 jan 2024
Dear Ricardo, Thank you for your feedback! We appreciate your positive note on the pricing. We understand that the food experience is crucial, and we're committed to continuous improvement. We'll take your input into consideration as we work on enhancing our menu. We hope to have the opportunity to exceed your expectations in the future.Kins regards. Guest Experience Team

10/10 – Uitstekend

Ary'El

7 nachten verbleven in december 2023
Reactie van Guest Experience Team op 27 jan 2024
Dear Ary'El,Thank you very much for sharing this wonderful valoration of your recent stay with us.It has been a pleasure hosting you and we look forward to welcoming you back very soon.Wishing you a lovely evening we send you our best regards,