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Beoordelingen van Sunset Inn & Suites

2 out of 5
Sunset Inn & Suites
3629 Progressive Rd, Seward, NE

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 9 van 144 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 144 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 144 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 144 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 144 beoordelingen" "

5,4/10

Netheid

5,8/10

Personeel en service

4,4/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Keith

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Dea

Negatief: Netheid, staat van de accommodatie en faciliteiten
When arriving went to our rooms comforters was just pulled up. Checked under them was hair on sheets bedding had not been changed. Went to office was given new room. Beds was made,bathrooms been cleaned but remote for tv was so dirty ,walls and doors looked like had never been cleaned. Outside had teash n, not big stuff but beer caps, wrappers cigarette butts.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Rex

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is by far the filthiest hotel that I have ever stayed at. I have pics if I could send them to you. Toilet hadn't been cleaned for awhile, a hair and filth on the bottom of the toilet seat, shower drain was filthy, long black hair on the bathroom floor. I had it reserved for two nights, but didn't even shower there, and left after one night. It was not refundable, but I definitely deserve a refund for at least the one night I didn't stay. I told the guy the next morning how bad it was, and that I would never stay there again.
2 nachten verbleven in maart 2024

4/10 – Matig

Lynn

Reisde met partner
Old and bad condition no amenities
1 nacht verbleven in februari 2024

4/10 – Matig

Kaelin

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed for one night and it served its purpose just to sleep. The heat in my room was not working great and several lights were not functioning. It seems a little over priced for the poor quality but ultimately it was bearable for one night.

8/10 – Goed

Samantha

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Pete

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This motel is poorly maintained, the rooms haven’t been cleaned, bed sheets not washed between costumers, towels we gray and too old, inside door lock broken 😡
1 nacht verbleven in december 2023

4/10 – Matig

CURTIS

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Trash cans outside the door, heater didnt work. Lamp shades were old and dingy, no chair. Pillows were flar and cases look like they had been slept on. Will never stay here again. Did not match the picture on we bsite.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Lisa

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was bugs, everywhere, holes in the wall
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Jennifer

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The safety lock was broken floor dirty, very little hot water, holes in walls like no one cares for the property worse stay I’ve ever booked

4/10 – Matig

Nathan

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty bedding and bugs
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Amy

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

4/10 – Matig

Brandey

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The toilet was plumped wrong and ran constantly. Tub faucet leaked causing water all over the floor when you showered. Housekeeping did not come in and clean up, only left towels on the bed and didn’t remove the soggy ones that were used to absorb the mess.
2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Tonya

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room had not been cleaned before checkin. Unmade beds and garbage from previous occupants. Got a room change and upgrade, but there were dead bugs all over the floor in the room and bathroom. Never found the remote to the TV, door lock did not work. Cobwebs everywhere. Rooms are not clean. Didnt even shower during my stay. Owner was nice and accomodating.
2 nachten verbleven in december 2022

2/10 – Ontzettend slecht

lacy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay elsewhere
The door was open, the room smelled of pot, Curtains not hung up, carpet was shredded near the door.
1 nacht verbleven in november 2022
Reactie van th op 14 nov 2022
the door was open do to the house keeper replacing the curtain the room had just been shampooed the wear in the carpet but thank you for your review

2/10 – Ontzettend slecht

AJ

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hair on the floor, carpet was disgusting. No TV, worst place to stay. Spend the extra money and go to cobblestone inn down the road
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

David ALEXANDER

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Available
3 nachten verbleven in oktober 2022

4/10 – Matig

Linda

Negatief: Staat van de accommodatie en faciliteiten
Was clean other than lampshades. Door did not shut like it should as locks did not engage properly. Would be very easy to push open and very drafty in the winter. It was late when we got back to room and did not notice how bad the lock was until next morning. Older motel in need of repair.
1 nacht verbleven in oktober 2022

4/10 – Matig

Ben

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Last Resort
I did not expect much: Small town motel at a low price, clearly. It a 4 start hotel. But goodness. It was not clean. The beds are very aged, linens poor quality and the pillows have seen better days. The aesthetics left much to be desired… like, hire a real handyman to insulate the air conditioner. We only stayed here because the other hotels were full.
1 nacht verbleven in september 2022
Reactie van TH op 6 okt 2022
THANK YOU FOR YOUR FEEDBACK

4/10 – Matig

Janet

2 nachten verbleven in september 2022

10/10 – Uitstekend

Heather

1 nacht verbleven in september 2022
Reactie van TH op 1 okt 2022
THANK YOU FOR YOUR FEEDBACK

4/10 – Matig

Troy

1 nacht verbleven in september 2022
Reactie van TH op 30 sep 2022
THANK YOU FOR YOUR FEEDBACK

6/10 – Redelijk

Ray

Positief: Netheid, personeel en service
1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

Janice

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My friend and I were terribly disappointed about this property. No care was taken to actually "clean" our room. Dirty mirrors, baseboards were nasty, towels were paper thin. Ever stay somewhere you were afraid you were bringing "bed bugs" home w/you? This was such a place. At the moment all is in the washer and all else is in the sunshine and I am googling how to prevent bringing unwanted critters in the household. (whether they had bed bugs or not I did not want to find out. I am taking precautions!!!!!
1 nacht verbleven in september 2022
Reactie van TH op 7 sep 2022
I am deeply sorry for you bad stay however when ask how your room was you reply that you were too tired when you got to it to notice rest assured we do take complaints at are front desk and when things are brought to are attention we do are best to correct them

2/10 – Ontzettend slecht

Dezarae

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Understandably the hotel is privately owned. When i went to talk to the manager about stains on the sheets i was told id have to wait for the manager 45 mins to an hour. When the manager arrived he told me all the laundry is done onsite. And assured the room was cleaned, yet the restroom smelled stongly of urine. I felt uncomfortable and bullied since i asked for my money back. Instead of arguing with the owner i just left without a refund or being compensated. * manager also said since i had been in the room more than 15 mins that i couldnt get a refund which was not mentioned at the time of check in, since the daughter who doesnt work there was just volunteering. When i checked in i sat in the parking lot 15 mins before entering my room, and was only in the room for close to 15 min.
1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Jeffrey

1 nacht verbleven in juli 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022

8/10 – Goed

Rachael, Roy

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly, nice and very easy to get a hold of. Incredibly helpful with towels and needed amenities.
2 nachten verbleven in juni 2022

8/10 – Goed

Johnny

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and quiet. The driveway needs attention and the surrounding area could be cleaned up and mowed. Overall it was a great spot for what I needed, a place to sleep while completing business in town.
3 nachten verbleven in mei 2022

6/10 – Redelijk

Douglas

Negatief: Staat van de accommodatie en faciliteiten
My stay at this motel
A run down motel that was keep clean, but wasn't immaculate. Check in was out doors because the door in couldn't be open. It was windy and cold. The room was occupied with what seem to be second hand furniture or at least very worn furniture. The TV was difficult to figure out and has limited channels. Very sketchy looking place, may me be prepare to leave at moment notice.
1 nacht verbleven in mei 2022

8/10 – Goed

Sheila

Reisde met familie
Positief: Netheid
The room was clean and beds comfortable. There were no cups available and no coffee pot. Check in is at one building and the room at a different building - a bit confusing.
1 nacht verbleven in mei 2022

2/10 – Ontzettend slecht

Tammy

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Felt unsafe, dirty.
2 nachten verbleven in december 2021

2/10 – Ontzettend slecht

Ashley

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Nasty
Disgusting. The bed had poop stains and other stains we weren’t sure what they were! Disgusting.
1 nacht verbleven in november 2021
Reactie van Manager op 27 nov 2021
Guest was upset that there was a $25 deposit. Other than that the room was checked before returning deposit and there were no "poop" stains on our beds.

10/10 – Uitstekend

Jennie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Country Comfort
It was easy and comfortable. Very close to our venue, within a short distance of restaurants and Walmart! Quiet and peaceful. Everyone we met there was friendly and we made some new friends, exchanged email, phone, and addresses. Weather was great, just a bit windy! But I am from Kansas so wind is a way of life. Thank you everyone!!
1 nacht verbleven in november 2021
Reactie van TYLER op 12 nov 2021
THANK YOU FOR THE POSITIVE REVIEW AND WE LOOK FORWARD TO SERVING YOUR LODGING NEEDD"S

4/10 – Matig

Patti

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room wasn’t clean, floor was not vacuumed and the bathroom was awful.
1 nacht verbleven in oktober 2021

6/10 – Redelijk

Ronald

Positief: Personeel en service
Negatief: Voorzieningen
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

sabrina, Oxford

Positief: Netheid
1 nacht verbleven in oktober 2021

4/10 – Matig

Eric

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old and expensive
Old. Has not been kept up. Not worth the price.
1 nacht verbleven in augustus 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
I didn’t like anything except the man who worked there; he was cordial.
1 nacht verbleven in augustus 2021

4/10 – Matig

Terry

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay for concert in Lincoln
No bottom sheets on both beds. Bed comforter was on the floor. Looked like someone had been sleeping on it. Kleenex on floor under comforter. No extra blankets but did bring us some towels.
1 nacht verbleven in augustus 2021
Reactie van Manager op 16 aug 2021
This is completely inaccurate. The rooms were made & checked prior to your arrival. Also, after check-in an employee even came to your room to ask if everything was okay and you confirmed it was.

2/10 – Ontzettend slecht

Lori

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Need refund
We checked into this hotel and one room was a non smoking but reeked of smoke. The other room had bugs all over the floor. We did not stay and the guy running said I needed to go though you to get my refund.
1 nacht verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do Not Stay Here. Negative reviews accurate.
Motel was very dirty. Lots of hair in bathtub. In general disrepair. Door lock wouldn’t work. Windows falling apart. Mattresses very old and sketchy. Smelled heavily of smoke with ashtray in room even though room was marked non smoking. All negative reports are accurate. Do not stay here.
1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Got confirmation from Expedia drove there and was told they were over booked
1 nacht verbleven in juli 2021
Reactie van Danny Jones - Manager op 16 jul 2021
We apologize for the overbooking error. We are taking steps to ensure this does not happen again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The red hot tub and décor was dated. It was obvious it was not cleaned before our stay. My husband refused to take a shower because it was disgusting. We contemplated sleeping in our car rather than the bed.
1 nacht verbleven in juni 2021

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juni 2021

6/10 – Redelijk

Oscar

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Curtis

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting
We arrived approximately 11:30 pm and checked in. Discovered at check in that breakfast was not being served due to the lobby closed for COVID restrictions. that's fine, but would have been nice to know when I booked the room. We go to our room... supposedly non-smoking. Not so... the hallway and room smelled of cigarette smoke and our room even had odor of cigarette smoke and urine. The room was disgusting. the microwave had proably never been cleaned since new out of the box. The bedding was dirty. The pillows were stained. The bathroom was dirty and not wiped down. Trash. Cigarette ash in and on the night stand. no toilet paper - I'm serious, none on the roll and no extra rolls. and I have pictures to prove it. So.... we ended up sleeping in the pickup. 39 degrees cold and raining. one for the memory book.... I remember two things when I was booking a room that night online: 1. This place stated it was doing extra measures to clean and sanitize for COVID. 2. on the search this was the only place supposedly in Seward, NE to stay. Come to find out - neither one of those statements are true. Obviously I shared how dirty it was. And two...there is a Cobble Stone Hotel and Suites 2 blocks away and East Side Inn and Suites. We plan to travel back to Seward in the future and I know where not to stay. Very frustrated; and frankly would like my money back on this one.
1 nacht verbleven in april 2021

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2021

2/10 – Ontzettend slecht

dan

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We did not stay even though we had prepaid. When we arrived it was dark and dirty. It appeared that there were people in the parking lot engaging in illegal activity. We left and found somewhere else to stay.
1 nacht verbleven in maart 2021
Reactie van Danny Jones - Manager op 19 mrt 2021
We have not had anyone named Dan stay here for the entire month. We only had a few workers staying at the hotel. Nothing was brought to management's attention in regards to any illegal activity. This is a very nice neighborhood. We have not received any complaints before; but if something is brought to our notice, we would have definitely taken action. Since we did not have anyone named Dan stay here, please specify the date if/when you did stay. We will do further investigation.