'The room was clean when we arrived, but the furniture was clearly not well maintained. The couch had cigarette burns, and the table was so wobbly that it was difficult to use.
The breakfast experience was also disappointing. When we ordered coffee, the staff didn’t seem attentive, and the breakfast selection was very limited, particularly for Western guests.
Overall, the property appears to need better maintenance and upkeep. One of the biggest disappointments for our family was the pool. The...
'The property charged like 5 stars, but our glamp from inside was in poor condition, curtains rails were ripped, the sofa chair was broken so when i sat on it i fell down. The quality of bedding was poor quality, overall i did not like the property condition compared to what they charged me. The staff however was very courteous. '
'It is a disgrace to call this hotel a 5 stars and even worse, an autograph collection hotel. Staff was horribly trained, food was awful and overpriced, no concierge. Phone in room did nor work, fridge did not work. I paiud for two nights and left after one.'
'The rooms are beautiful and the location next to the slopes is just perfect! Do take into account that Shahdag is not like skiing in the Alps, very few experienced skiers and most people walk on the slopes to take selfies and don’t ski. But overall a pleasant experience!'
Laagste prijs per nacht gevonden in de afgelopen 24 uur op basis van een verblijf van 1 nacht voor 2 volwassenen. Prijzen en beschikbaarheid kunnen wijzigen. Mogelijk gelden er extra voorwaarden.
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