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Beoordelingen van Deluxe alpine toevluchtsoord met veel ruimte, privé-bubbelbad, bubbelbad en nog veel meer

Deluxe alpine toevluchtsoord met veel ruimte, privé-bubbelbad, bubbelbad en nog veel meer
Shaver Lake, CA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 26 van 46 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 46 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 46 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 46 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 46 beoordelingen" "

7,6/10

Netheid

Beoordelingen

4/10 – Matig

Kevin J.

Amazing house, but with a mold/mildew problem. Vacasa is terrible.
We LOVED this house, but Vacasa management is knowingly renting a house that has had multiple complaints of wet, smelly carpet in a bedroom (likely from snow melt intrusion). I called Vacasa daily and never got any help to make the bedroom useable. We rented a 4 bedroom house for 9 guests and were forced to consolidate into 3 bedrooms as the mildew odor in the wet room was not tolerable. I was really hoping to get the carpet dried during our stay, but Vacasa ignored our daily requests. Ultimately we were credited $280 back, but nothing was done about the moldy/mildew carpet. Very unfortunate and potentially unhealthy situation. Renters beware.
4 nachten verbleven in april 2023
Reactie van VrboOwner op 21 jun 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

2/10 – Ontzettend slecht

Shannon N.

Negatief: Netheid
Mouse poop everywhere!! Filthy, unsanitary house!!!
Terrible, awful experience. Mouse poop everywhere. Trash strewn everywhere inside and outside. Dead mice in cabinets. Filthy sheets, no mattress covers. Only one flat sheet per bed. No cleaners, soaps, coffee, salt… anything. Zero help or solutions from management company (vacasa)
2 nachten verbleven in maart 2024
Reactie van VrboOwner op 26 mrt 2024
Thank you for your feedback, Shannon. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.

10/10 – Uitstekend

Amy S.

Positief: Netheid
Great cabin for families
Very spacious and well-appointed, we had a really nice time. Kids room downstairs with the game room made for a nice place to hang out in the evenings before bedtime.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Christine C.

Wonderful stay
The house was amazing. Everything was decorated well. The beds were comfortable Tons of amenities. Instructions were clear, except how to lock the house up. If we wanted to go somewhere, we were unable to retrieve a key it was not clear how to get it or how to lock up when we left. but the reason for the four is because of the overall cleanliness of the house, there was mouse droppings under the sink in the master bathroom, and in the master bed between the blanket and the sheets it seem like they weren’t washed. We also had to wash the sheets in the extra room, but what really makes me cringe is the last day my niece woke up and found a dirty sock under her pillow & it didn’t belong to any of us. There was also toilet paper rings around the tongs in the kitchen, which is kind of gross. Overall, we made amazing memories &the house was fantastic for us. We would stay here again because of it & just check our bedding. hope that this message helps the owners toget better cleaners
3 nachten verbleven in december 2023
Reactie van VrboOwner op 28 dec 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

10/10 – Uitstekend

John P.

Positief: Netheid
Old Adobe
The rental was what it was advertised as. The house was well kept and stocked with everything you needed to make your stay enjoyable. Easy to find with a good location. Would recommend this rental to anyone.
3 nachten verbleven in september 2023

8/10 – Goed

Pedro M.

Negatief: Netheid
Great
Nice beautiful but needed some cleaning on floor maybe get raid of the rugs cause they look dirty but we still had a relaxing weekend house is amazing
2 nachten verbleven in oktober 2022
Reactie van VrboOwner op 24 jul 2023
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize if you felt the home was not on par with our cleanliness standards. We would have been happy to address any areas in need of additional attention during your stay had we been notified. We look forward to hosting you again!

10/10 – Uitstekend

Kirsten B.

Positief: Netheid
Great family get away
This is a very nice property and we had a wonderful time. Our group- 2 adults/ 6 teens. We enjoyed most of the amenities. The home was nicely situated a short drive outside of Shaver Lake. Only 5 minutes from pizza and about 10 min to the marina. The neighborhood was nice for walking. Please note that this property is adjacent to the main highway into Shaver and beyond. If you want to feel secluded, the road noise might be bothersome. If you look over the road, the views and sunsets are lovely. We did use earplugs at night and eye masks as the car lights flashed on the curtains of the master bedroom. Suggestion- Please replace the curtains with ones that adequately cover the windows and light block. Small fix= big impact. We should have been told about the construction next door! Not cool! Heavy equipment was in operation early Saturday morning. Set the expectation to avoid upset guests. The layout of the home was terrific for our needs. Food and entertainment are on the top, quiet rooms are in the middle, and games are below. There is a TV in pretty much every room! After 2 days my legs did notice the trilevel stairs impact so I would not recommend this property if you are mobility impaired. The game room is a blast! Not everything works perfectly, but if you roll or slide with it, all is fun. The kids really wished the video game worked. The card table was also a big hit (needs more chairs). The hot tub was nice. Looked clean and was warm. The lid needs repair/replacement but worked well. There are plenty of dishes for a large group. We did cook a little and found what we needed. Basic appliances were on site and working (toaster, coffee maker, Keurig, crockpot, and cookware). As with most vacation homes, plan to bring your own foil, wrap, dishwasher pods and etc as well as any spices. There was salt but not even pepper. I would suggest a booklet for the house. As someone who does not have DirectTV or cable, initially, the electronics seemed daunting, but we did figure them out and connected our RUKU. I could not figure out how to turn off the light on the firepit side. Minor issues- Internet connection glitched and Vacasa was very responsive. We got it working. The lock box is more than frustrating. The lock is finicky. Check-out was at 10 am which seems early, especially on a Sunday so we booked an extra day so we could enjoy the day. This is a great house for any group. I would book for a week or longer if dogs were allowed.
3 nachten verbleven in september 2022

8/10 – Goed

Jake S.

Positief: Netheid
Winter Getaway
Well stocked kitchen. Room for sledding and playing next to house. Great, large space for kids downstairs. Need to install some window coverings in bathrooms and improve TV cable service and instructions.
3 nachten verbleven in december 2021

10/10 – Uitstekend

Dawn H., Clovis, CA / Central West Coast

Positief: Netheid
Great for group gathering!
The cabin was clean and had great beds, bathrooms, game rooms and balconies. The sunsets were beautiful and the kitchen was easy to cook in. We had plentiful hot water the entire stay. Just be sure to bring foil, siren wrap, coffee, oil and spices if your cooking.
2 nachten verbleven in juli 2021

6/10 – Redelijk

Octavio V., Porterville ca

Positief: Netheid
3 out of 5 — no hot water the 1st day at the home .. so no shower for no one ..
Nice home .. everything you would want for a vacation home .. we didn’t have hot water the 1st day something Thy new the day bfor .. just hope Thy would have us the heads up .. so after a long drive and with the late check in that Thy set no one showed .. I’m not to sure if Thy cleaned with hot water so we had to wipe everything down to b on safe side .. game room was fine but almost everything wasn’t working or incomplete.. directv at the home wasn’t working not to big of a deal we are at a cabin home so we shouldn’t b watching tv .. so that was a little bummer.. still a nice place to stay just wish those things was token care of .. 3.5 out of 5 could really b a 5 if some stuff was more looked at ..
2 nachten verbleven in maart 2021

8/10 – Goed

Jennifer C.

Positief: Netheid
Beautifully Remodeled Mountain Home
Gorgeous property! Tastefully remodeled and clean. A few broken things, bathroom sink in half bath, closet door in bedroom, game room stuff incomplete and old. We were there for the lake and hiking, so it didn't matter to us. NICE kitchen and master suite. All in all, great for our family.
3 nachten verbleven in juli 2020
Reactie van VrboOwner op 21 jun 2023
Hi, Jennifer! Thank you for letting us know about your experience at Hilltop Hideout. The sink is in working order, and the game room inventory has been checked to ensure everything is complete. We hope to see you again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Fun in Shaver
Overall it was a great stay! the top floor was a little warm so we spent most of our time on the bottom floor which was really fun with all of the games! The sound of the traffic woke me up early both mornings we were there. I wasn’t expecting so much traffic noise but other than that it was a wonderful family vacation and I would definitely stay there again, maybe just bring earplugs next time.
2 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid
Gr8
Gr8
3 nachten verbleven in juli 2020

8/10 – Goed

Tiffany V.

Positief: Netheid
Very comfortable for a large family. We enjoyed our stay here.
We found this cabin extremely accommodating for our large family. The cabin had everything you needed and then some. Great game room to keep the kids occupied. The only downfall I would have to say is the plumbing. When multiple people were in the shower the water temp would drop and pressure went down. Other than that this cabin was wonderful.
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Robert L.

Spring Break Getaway
Great place, wonderfully furnished and met all expectations.
2 nachten verbleven in april 2019

8/10 – Goed

Nicole H.

This home exceeded our expectations
The House was absolutely beautiful! It was equipped with any and everything one may need. It’s surroundings we’re great. Our only issues were the main floor it was hot and the a/c didn’t work as great on that floor, neither did the hot water. Other than that we really enjoyed ourselves. From making s’mores at the fire pit, playing pool at the pool table, along with other games in the game room, chilling in the jacuzzi, or just sitting in the rocking chairs on one of the balconies. This trip was amazing. I would like to revisit the same house in the winter months. Thank you for opening your amazing home to us.
2 nachten verbleven in juli 2018