Exterieur

Beoordelingen van Leonardo Hotel Sheffield

4 out of 5
Leonardo Hotel Sheffield
119 Eyre Street, Sheffield, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 550 van 1009 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 1009 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 1009 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 1009 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1009 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel on a convenient location. Clean and neat rooms. Good breakfast-, lunch- and dineroptions. Nice and friendly staff.
3 nachten verbleven in mei 2024
Reactie van Dylan, Duty Manager op 11 mei 2024
Hi Patrick. Thankyou for this review.

10/10 – Uitstekend

Marleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice, neat, and quiet, spacious hotel in the middle of the city centre, near the central station and University with excellent breakfast facilities.
4 nachten verbleven in juni 2023
Reactie van Dylan op 24 jun 2023
Hi there Marleen, thanks so much for leaving us this great review here on Expedia. We really do appreciate the fantastic feedback and we look forward to seeing you again in the near future.

10/10 – Uitstekend

Sam

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpfull staff, comfortable bed, good location
1 nacht verbleven in april 2023
Reactie van Andy op 3 apr 2023
Dear Sam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

M

1 nacht verbleven in juli 2021

2/10 – Ontzettend slecht

mckenzie

Positief: Voorzieningen
Negatief: Personeel en service
I requested a room with a bath i was told mmy room had a bath amd when i checked in it was a walk in shower i took a minor fall but caused me a back injury so i checked out the hotel i also left a phone thwre amd the hotel hasnt even contacted me to return it
2 nachten verbleven in mei 2024
Reactie van Team Leonardo op 19 mei 2024
Hello Mckenzie.Please do get into contact with us to speak about these matters.

10/10 – Uitstekend

JOSE, Chula Vista

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
2 nachten verbleven in april 2024
Reactie van Dylan, Duty Manager op 12 mei 2024
Hi Jose. Thanks for this 5/5 review here on Expedia. We look forward to you returning soon.

8/10 – Goed

Caroline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simon the duty manager was very welcoming and helpful. Room spacious with everything you needed for a nights stay
1 nacht verbleven in mei 2024
Reactie van Dylan op 11 mei 2024
Hi Caroline. Thanks so much for leaving us this great review here on Expedia. I will definitely pass on your lovely message to Simon.

8/10 – Goed

Kim

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff and room was great. Thanks for the wonderful time.
2 nachten verbleven in mei 2024
Reactie van Dylan, Duty Manager op 11 mei 2024
Hi Kim. Thanks so much for this great feedback.

10/10 – Uitstekend

BARRY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean. Comfortable. Efficient and Effective Service. Thank you. BAH
2 nachten verbleven in mei 2024
Reactie van Dylan op 11 mei 2024
Thanks for this great review Barry.

8/10 – Goed

Sara

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were clean. Staff were very nice and friendly. Good choice of breakfast
1 nacht verbleven in mei 2024
Reactie van Dylan op 11 mei 2024
HI Sara. Thanks so much for the great feedback. We will certainly pass on your comments to the staff.

8/10 – Goed

Susan

1 nacht verbleven in april 2024
Reactie van Dylan op 19 mei 2024
Hi Suasan. Thanks for the feedback. We look forward to welcoming you back to Sheffield soon.

8/10 – Goed

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here cause it was close to the crucible theatre for our multiple sessions of snooker. The walk is easy lots of shops near by the bed was comfy but the pillows were too fluffy for me but im strange that way. Bathroom had a tub the room was clean. Breakfast was good had everything you need for a full English or just a nice light toast and coffee breakfast. We would stay again.
1 nacht verbleven in april 2024
Reactie van Dylan op 28 apr 2024
Hi Jenn. Thanks very much for the review. We really appreciate the great comments.Many thanks,

6/10 – Redelijk

Sarah

Reisde met familie
Positief: Netheid
The good: room configuration of double and a fixed single, good housekeeping and useful location However, the noise on 6th floor from air con units on rooftop was awful, outdated bathrooms with poor fixings/plumbing and no extractor, breakfast offering was pretty poor and cold with quality of meat very offputting, staff seemed a tad morose apart from a friendly lady at breakfast.. Stayed 3 nights but wouldn't return
3 nachten verbleven in april 2024
Reactie van Dylan op 28 apr 2024
Hi Sarah. Thanks for this review. I will pass on the comments about breakfast to the team. Hopefully we will get a chance to see you again soon!

10/10 – Uitstekend

Tracy and Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant hotel. Easy to reach the crucible theatre coach station and to go shopping. Will definitely use this hotel next year
1 nacht verbleven in april 2024
Reactie van Dylan op 28 apr 2024
Hi Tracy. Thanks very much for this great review. We look forward to seeing you again soon!

10/10 – Uitstekend

Sandra

Zakenreiziger
Positief: Personeel en service, voorzieningen
Good place
2 nachten verbleven in april 2024
Reactie van Dylan, Duty Manager op 20 apr 2024
Hi Sandra. Thankyou for your review. We really do appreciate the great feedback.Kind Regards

6/10 – Redelijk

kerry

1 nacht verbleven in april 2024
Reactie van Dylan op 4 mei 2024
Hi Kerry. Thanks very much for the review. We look forward to seeing you again soon.

8/10 – Goed

Paul

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was nice hotel but not ultra modern small TVs no apple casting etc but overall ok
1 nacht verbleven in april 2024
Reactie van Dylan op 14 apr 2024
Hi Paul. Many thanks for the review.

6/10 – Redelijk

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Dylan, Duty Manager op 15 apr 2024
Hi Jamie.Thanks very much for the review here on Hotels.com/Expedia. If there is anything any we could have improved upon, please do get in contact.Kind Regards

10/10 – Uitstekend

david, witney

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a wonderful hotel. I stayed for three nights and enjoyed every moment. Friendly and helpful staff. A wonderful breakfast. Excellent room and right in y heart of Sheffield. I thoroughly recommend this hotel....Just perfect in every way.,.I shall come again.. David Richardson
3 nachten verbleven in april 2024
Reactie van Dylan, Duty Manager op 14 apr 2024
Hi David. Firstly, let me say it was a pleasure to have you stay with us here at Leonardo Sheffield and we are very thankful for this fantastic review. I will certainly pass on your comments to the whole team.We loom forward to welcoming you back to the hotel soon.Kind Regards

8/10 – Goed

Salma, Toronto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Dylan op 14 apr 2024
Hello Salma. Thankyou for the feedback

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Dylan, Duty Manager op 14 apr 2024
Hi Paul. Thankyou for your review.

10/10 – Uitstekend

Noel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location
1 nacht verbleven in april 2024
Reactie van Dylan op 14 apr 2024
Hello Noel. Thanks so much for the great review.

10/10 – Uitstekend

Jake

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. Room very comfy and the staff are excellent.
1 nacht verbleven in april 2024
Reactie van Dylan op 14 apr 2024
Hi Jake. Thankyou for this great review. I will certainly pass on your lovely comments to the team.Kind Regards

10/10 – Uitstekend

SEAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and very well kept hotel.
1 nacht verbleven in april 2024
Reactie van Dylan, Duty Manager op 14 apr 2024
Hi Sean, Thanks for the great feedback. We look forward to welcoming you back soon!

10/10 – Uitstekend

Edward

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in april 2024
Reactie van Dylan, Duty Manager op 14 apr 2024
Hello Edward. Thanks Very Much For The Great Review. Was Lovely Having You Stay With Us.Kind Regards

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Dylan op 14 apr 2024
Hey Julia. Thankyou for your great review. We appreciate the feedback.Many Thanks

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice reasonably priced hotel within walking distance of the train station and city centre
2 nachten verbleven in april 2024
Reactie van Dylan op 5 apr 2024
Hey David. Thankyou for this kind review. We hope to see you again soon!

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large spacious room. Nice toiletries. Staff all polite and courteous
3 nachten verbleven in maart 2024
Reactie van Dylan op 5 apr 2024
Hi Becca, thanks for this review. See you seen!

10/10 – Uitstekend

Avril

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Dylan op 5 apr 2024
Hi Avril. Thankyou for this review. We look forward to seeing you again soon.

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ive been to this hotel twice now and i keep coming back because the service is amazing and the room is lovely every time, plus they validate your parking so it costs far less
Reactie van Dylan op 5 apr 2024
Hi Kelly. Thanks so much for leaving us this review here on Expedia. I will pass on your positivity to the staff. We really appreciate the feedback and we look forward to seeing you again soon.

10/10 – Uitstekend

Abhinav

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice , clean and comfortable
1 nacht verbleven in maart 2024
Reactie van Simon op 28 mrt 2024
Hi Abhinav,thank you for giving your time leaving a review. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the very near future.sincerelySimon

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property, super comfortable beds. Good location and decent breakfast. Bathrobes would have been nice.
2 nachten verbleven in maart 2024
Reactie van Leonardo Hotel Sheffield op 26 mrt 2024
Thank you for taking time and giving us high score.Reading reviews we aim to improve our service.We hope to see you again.Kind regards

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service
Nice clean room. Location is very central. Some of the fittings in the bathroom were needing some repair (shower door would not close easily). Nice comfy bed.
1 nacht verbleven in maart 2024
Reactie van Leonardo Hotel Sheffield op 26 mrt 2024
Thank you for taking time and giving us quite high score.Reading reviews we aim to improve our service.We will pass mentioned issue to maintenance department.We hope to see you again.Kind regards

2/10 – Ontzettend slecht

David

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely horrible. Don't kud yourself into staying here. It is beyond lousy. We had to leave it was so bad and they wouldn't refund our money. The toilet seat wasn't attached and there was black spit all over the bathroom walls. They gave us another room and it was just as bad or worse. What a waste of time and money. DO NOT STAY HERE OR YOU WILL SUFFER.
2 nachten verbleven in maart 2024
Reactie van Simon op 28 mrt 2024
Dear David, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Simon

10/10 – Uitstekend

Jo

Good central location with clean and spacious rooms. Delicious breakfast too
1 nacht verbleven in maart 2024
Reactie van Dylan, Duty Manager op 17 mrt 2024
Hi Jo. Thanks for the great feedback. I will certainly pass on your comments to the breakfast team.Many thanks

8/10 – Goed

derick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, only two things they need to improve is the cost of the food and drink and the mold around the bath.
2 nachten verbleven in maart 2024
Reactie van Dylan op 17 mrt 2024
Hi Derick. Thanks for this review. I will pass on the info to the relevant department heads.Kind Regards

10/10 – Uitstekend

Garry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not too flashy, but has everything you need. Comfortable and clean, and in a decent location.
1 nacht verbleven in maart 2024
Reactie van Dylan, Duty Manager op 17 mrt 2024
Hi Garry. Thanks for the fantastic feedback. We look forward to welcoming you back soon!

10/10 – Uitstekend

Katarzyna

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay , clean , nothing to complain about
1 nacht verbleven in maart 2024
Reactie van Dylan op 17 mrt 2024
Hello there. Thanks so much for this overly kind review. See you soon!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Dylan op 17 mrt 2024
Hi James. Thankyou for this review. We look forward to seeing you again soon.

8/10 – Goed

John, Grimsby

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A perfectly nice hotel located in the heart of Sheffield, a short walk from the station and main attractions. Staff were very friendly and the room was modern and clean. Breakfast I would describe as cheap and cheerful, but acceptable for the price paid. The restaurant itself was a bit chilly (also a cold day outside) heating turned down to reduce costs? All in all a pleasant stay and I would use the hotel again if coming to Sheffield.
1 nacht verbleven in maart 2024
Reactie van Dylan op 3 mrt 2024
Hi John. Thanks very much for the review. We appreciate the in depth feedback and I'll pass it n to the team.Kind Regards

10/10 – Uitstekend

Catharine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Dylan op 17 mrt 2024
Hi Catharine. Thanks for this top notch score here on Expedia.Kind Regards

10/10 – Uitstekend

Rose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good nights sleep
1 nacht verbleven in februari 2024
Reactie van Dylan op 26 feb 2024
Hey Rose. Thanks so much for this review here on Expedia. We look forward to seeing you again soon.

10/10 – Uitstekend

Dean

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
1 nacht verbleven in februari 2024
Reactie van Leonardo Hotel Sheffield op 24 feb 2024
Hi Dean,thank you for giving your time leaving a review of your stay. We are delighted to hear that you have enjoyed your stay.We look forward to welcoming you back in the near future.Regards

8/10 – Goed

Grant

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Hotel was clean and staff were very helpful and friendly. Facilities could do with being a little more modern but great value for the price
1 nacht verbleven in februari 2024
Reactie van Dylan op 26 feb 2024
Hi there and thankyou for this review. We appreciate the feedback.

10/10 – Uitstekend

David

1 nacht verbleven in februari 2024
Reactie van Leonardo Hotel Sheffield op 24 feb 2024
Hi David,thank you for choosing to stay with us here at Leonardo Hotel Sheffield and giving your time leaving a review.It is great to hear you enjoyed your stay and we all look forward to welcoming you back in the near future.Regards

2/10 – Ontzettend slecht

marie

3 nachten verbleven in februari 2024
Reactie van Leonardo Hotel Sheffield op 24 feb 2024
Dear Marie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 – Goed

Lucas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel propre et central
4 nachten verbleven in februari 2024
Reactie van Leonardo Hotel Sheffield op 24 feb 2024
Hi Lucas,Thank you for choosing to stay with us here at Leonardo Hotel Sheffield and giving your time leaving a review.We are pleased you found our hotel clean and our central location convenient.We look forward to welcoming you back in the near future.Kind regards

10/10 – Uitstekend

Graham

1 nacht verbleven in februari 2024
Reactie van Leonardo Hotel Sheffield op 24 feb 2024
Hi Graham,thank you for choosing to stay with us here at Leonardo Hotel Sheffield and giving your time leaving a review.We are delighted that you have enjoyed your stay and look forward to welcoming you back in the near future.Kind regards

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Would not stay again
Checked in online but still had to wait 20 mins at reception to pick up keys as others had not. Bed extraordinarily small for a double room and very bouncy mattress so poor sleep as not enough space to be comfortable and every move woke up the other person. Last occupants foundation smeared over the handle to the soap dispenser with apparently no attempt to clean. Breakfast choices varied but somehow nothing really tasted of anything, many plates left half full on other tables too. Not possible to have a decent shower on the 9th floor as the pressure was so bad the water stopped running when other guests flushed their toilet in nearby rooms and fluctuated in temparature from boiling hot to freezing cold throughout. Would not stay again.
1 nacht verbleven in februari 2024
Reactie van Leonardo Hotel Sheffield op 24 feb 2024
Hi,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 – Goed

Fiona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location with reduced price parking for a 24hr stay at hotel at the Moor Street car park across the road. 9£/ 24hr.
1 nacht verbleven in februari 2024
Reactie van Leonardo Hotel Sheffield op 19 feb 2024
Hi Fiona,thank you for choosing to stay with us here at Leonardo Hotel Sheffield and giving your time leaving a review of your stay.We are delighted you enjoyed your stay and were able to take advantage of our location and the reduced tariff at the Moor.We all look forward to welcoming you back in the very near future.Kind regards