Voorkant van accommodatie

Beoordelingen van Wortley Hall

3 out of 5
Wortley Hall
Wortley Hall, Sheffield, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 229 van 576 beoordelingen" "
Gastenscore: 8 - Goed. 195 van 576 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 576 beoordelingen" "
Gastenscore: 4 - Matig. 54 van 576 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 576 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stop loved it
Throughly enjoyed our overnight stay, fascinating manor we love history and this doesn't disappoint. Room 51 nice and quiet plenty of hot water and excellent breakfast. Easy parking lots of available walks in beautiful scenery
1 nacht verbleven in december 2023

10/10 – Uitstekend

lynn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

miss denise jayne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I and the other 4 visitors all loved the place. It had a very comfortable atmosphere. The staff were so accommodating welcoming and friendly, they even looked as if they enjoyed their jobs. Will definitely book on next visit to Sheffield. The breakfast was quality as well. Thanks everyone involved.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

6/10 – Redelijk

Anne

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Grand old Hall, lovely gardens and walks. Our bedroom had an updated bathroom and new carpet. However the property has seen better days, it is tired and needs a refubishment.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

D

1 nacht verbleven in oktober 2023

8/10 – Goed

Jean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel.
We were there for a wedding. Beautiful grounds. Staff very helpful but some were obviously inexperienced. They were lovely tbough.
1 nacht verbleven in oktober 2023

8/10 – Goed

Nick

Positief: Netheid, personeel en service en voorzieningen
Fabulous architecture and the bedroom was very comfortable with a great view. The bathroom was recently renovated. Good breakfast in the morning. Some areas inside the building are looking in need of some work, but otherwise a very nice stay.
1 nacht verbleven in oktober 2023

4/10 – Matig

Joanne

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

William David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Happy Customers
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Sharron

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service, staff are very Helpful. Rroom are luxurious and clean and comfortable. Food is absolutely amazing 👏 compliments to chef, the steak was cooked to perfection. Wifi was intermittent, my mobile date was sufficient. Would highly recommend 👌.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very old Stately Home. Not like a Hotel. A home that has been lived in so do not expect perfect Hotel rooms. I like it as it is not plastic and gives you a feeling that the house is breathing and is part of our History. A pleasurable experience for me. Would go again
1 nacht verbleven in oktober 2023

8/10 – Goed

Kenneth

Zakenreiziger
Positief: Netheid, personeel en service
Great to stay in these fantastic buildings.
Great to stay in these fantastic buildings. Really friendly staff. Expect a little drabness here and there in such an old building, but the service was great and the bathroom modern. Not for someone who likes a corporate hotel, but for a great night's sleep, good value and lovely breakfast, go to Wortley Hall.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Martyn

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Tracy

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The staff were lovely, friendly and helpful. We understand that some parts of the hotel need upgrading but we had a beautiful suite that we could not fault- it felt cosy and luxurious, and was spotlessly clean. As it was up more than one flight of stairs we had an offer of help with our bags. Breakfast was nice, again with friendly staff there to help if needed. We would definitely stay again if in the area.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great find.and good value
1 nacht verbleven in september 2023

10/10 – Uitstekend

Kate

Positief: Personeel en service, comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jesse

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
Lovely hotel and lovely staff. we spent the afternoon there after our stay and it was lovely.
1 nacht verbleven in september 2023
Reactie van johnathan op 8 okt 2023
Dear JesseThank you for your 10 out of 10, you are so very kind :-) the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review, see you very soon.Johnathan da RosaGeneral Manager

4/10 – Matig

MISS

Positief: Personeel en service
Negatief: Comfort kamer
1 nacht verbleven in september 2023
Reactie van johnathan op 8 okt 2023
Dear ReviewerI am sorry we did not meet your expectations, we do our very best to provide great service, value for money in this Grade II listed building, we are not for profit and all we make goes into the upkeep of the building.Once again I am very sorry you were not satisfied with your stay.Johnathan da RosaGeneral Manager

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely old property, a bit tired in places but lots of character.
1 nacht verbleven in september 2023
Reactie van Johnathan op 8 okt 2023
Dear JonathanThank you for your 5 out of 5, I was wondering if you were talking about me or the building :-) , the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review Johnathan da RosaGeneral Manager

6/10 – Redelijk

Sue

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in september 2023
Reactie van johnathan op 26 sep 2023
Dear ReviewerThank you Johnathan da RosaGeneral Manager

8/10 – Goed

Colin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful old period building with well kept grounds and gardens. Comfortable beds and clean rooms. Lots of history here all made for a pleasant stay
1 nacht verbleven in september 2023
Reactie van Melissa Truelove op 24 sep 2023
Thank you for your 4 out of 5 star review and for your feedback. We do many events through out the year, you can see these via our website.

8/10 – Goed

jeremy

1 nacht verbleven in september 2023
Reactie van Melissa Truelove op 24 sep 2023
Thank you for your 8 out of 10 star rating! We hope you visit us again soon.

10/10 – Uitstekend

Caroline

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
For the same price as a Premier Inn we got to stay in a stately home with a fabulous history and beautiful grounds. Staff were lovely, breakfast was included, room was a good size.
1 nacht verbleven in september 2023
Reactie van Melissa Truelove op 24 sep 2023
Thank you for your 10 out of 10 stars and for your positive feedback, i will be sure to pass this along to the team! We do many events through out the year that may be of interest, be sure to check them out on our website.

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Fantastic building
Amazing old building with fantastic grounds. However, very poor phone signal and terrible Wi-Fi connection made getting online almost impossible, and this was part of a business trip so not ideal. They had a wedding going on but this did not cause any issues, and looked like a great venue for events like that.
1 nacht verbleven in augustus 2023
Reactie van Melissa Truelove op 24 sep 2023
Thank you for taking the time to write a review, 8 out of 10 stars is fantastic. Apologies for the poor Wifi service provided, we assure you that we are working on it and hope this will be resolved soon.

10/10 – Uitstekend

Sajid

Reisde met partner
Positief: Netheid, personeel en service
Great former stately home, naturally retains charm and history but nudged into modern era. Overall great experience staying, though be aware it is a wedding venue and if there were an evening wedding event it could be noisy. Lucky for us, the wedding during our stay was day time and it was very peaceful at night.
1 nacht verbleven in september 2023
Reactie van Melissa Truelove op 24 sep 2023
Thank you for 5 out of 5 star review! I am delighted you had a pleasant stay with us. We do many other events here at the hall which you may enjoy including Gin nights and themed nights!

8/10 – Goed

S maguire

1 nacht verbleven in september 2023
Reactie van Melissa Truelove op 24 sep 2023
Thank you for 8 out of 10, we hope you visit us again soon!

8/10 – Goed

Andrew

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Was pleasant, room a bit dated, no fridge
1 nacht verbleven in september 2023
Reactie van johnathan op 4 sep 2023
Dear AndrewThank you for your 4 out of 5, sorry about the fridge, we don't have them for any of the rooms only in our self catering cottages, if you do need to store something we can accommodate in our butlers fridge, hope to see you back again.Thank you again for your review Johnathan da RosaGeneral Manager

6/10 – Redelijk

Lee

Reisde met partner
Breakfast was terrible
1 nacht verbleven in september 2023
Reactie van johnathan op 4 sep 2023
Dear LeeThank you for your 3 out of 5, I am very sorry you did not enjoy breakfast usually guests rave about or selection as its a buffet with everything you can think of. Hopefully it is just a glitch.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 – Uitstekend

MISS

1 nacht verbleven in september 2023
Reactie van Johnathan op 4 sep 2023
Dear MissThank you for your big TEN you are so very kind, come back soon.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 – Uitstekend

Dale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible building, room was a very nice, staff were all very friendly, warm and welcoming
1 nacht verbleven in september 2023
Reactie van Johnathan op 4 sep 2023
Dear DaleThank you for your 5 out of 5, you are so very kind, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend. See you soon.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van johnathan op 30 aug 2023
Dear JamieThank you for your 10 out of 10, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wortley Hall Weekend
This was our first visit to the hotel, it was located in beautiful scenery and soroundings, the hotel was beautiful inside, and the staff we're helpful and very polite. The only downside is that they didn’t accommodate for guest who weren't attending a wedding function etc, and we're told if they wanted a drink they would have to share the same Bar as the wedding function, and all they could offer was a boardroom with uncomfortable chairs to sit on, but on the brightside of things they had a wonderful waitress who looked after us while sitting in the boardroom and getting us drinks when we needed them.The only thing i can suggest is that the other Bar should be used for guest not attending a wedding function etc. Apart from that it was a wonderful weekend in a beautiful hotel with loads of history.
1 nacht verbleven in augustus 2023
Reactie van johnathan op 30 aug 2023
Dear ReviewerThank you for your 10 out of 10, the team work very hard on making Wortley Hall a great place to visit, we do our best to cater for non wedding guests, the bar where the wedding is, is split into two with two separate rooms although a door connects them. Normally we have the NAW Garden Room for residents to use which is far from the wedding, with great views of the grounds, unfortunately it was not available that day.I will speak to the team as we can set lounge furniture in the Board Room.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely country hotel with lots of character, staff very friendly. Had breakfast before leaving which was well presented and the staff in the dining room were very pleasant.
1 nacht verbleven in augustus 2023
Reactie van Johnathan op 31 aug 2023
Dear ReviewerThank you for your 5 out of 5, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review and your top score and kind words.Johnathan da RosaGeneral Manager

6/10 – Redelijk

Anne marie

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didnt like that there was no mirror in the room only a tiny one in the bathroom.
1 nacht verbleven in augustus 2023
Reactie van Johnathan op 31 aug 2023
Dear ReviewerThank you for your 3 out of 5, the team work very hard on making Wortley Hall a great place to visit, all rooms should have a full length mirror, I will investigate and get one ordered.Thank you again for your review Johnathan da RosaGeneral Manager

4/10 – Matig

Jill

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Don’t take a reduced rate room, it’s not worth it
Oh dear. If you pay a reduced price it is still £71 and they put you in the rooms that are not done up and boy do you wish you weren’t in them. I was in room 47 which ought to be a store room.first it smelled.bad smell. Fusty damp aroma all over actually but particularly bad in room as window wouldn’t open and it’s so small and hot. The toilet hadn’t been cleaned and I couldn’t fit through the gap in the shower cubicle to get in it. The staff are great and did get things put right as much as they can and I know they’re not for profit and it’s such an old building it’s going to cost an awful lot to put these rooms right. In the meantime I’m not sure I would put guests in them at all,they are not fit in my opinion. Next to public toilet, noisy until 3am and then the cleaners started rattling around in their cupboard opposite at 6am so no I didnot enjoy my stay. My friend was in a similar room next floor up and was quiet but in same bad way smell wise.
1 nacht verbleven in augustus 2023
Reactie van Johnathan op 4 sep 2023
Dear JillThank you for taking time to write a review, sorry we did not meet your expectations, I will pass your comments onto the team. If you take off VAT at 20%, we get 56.80 including breakfast is good value for money.All windows open but they are the original, being about 150 years old they can be a little temperamental, I have checked our handover book and none of the issues raised are there. If you are back here and at any other hotel please phone through to reception and they will get the manager to deal with any issues.Johnathan da RosaGeneral Manager

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, clean spacious room.
1 nacht verbleven in juli 2023
Reactie van Johnathan op 31 aug 2023
Dear ReviewerThank you for your 5 out of 5,you are so very kind, it does mean a lot, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend.Thank you again for your review Johnathan da RosaGeneral Manager

4/10 – Matig

Laura

1 nacht verbleven in augustus 2023
Reactie van Johnathan op 4 sep 2023
Dear LauraThank you for taking time to write a review, sorry we did not meet your expectations, We will try much harder to make to get a better score should you be back again.Thank youJohnathan da RosaGeneral Manager

8/10 – Goed

Jane

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van johnathan op 30 aug 2023
Dear JaneThank you for your 8 out of 10, the team work very hard on making Wortley Hall a great place to visit, we will be working hard on getting the other two points, hope to see you soon.Thank you again for your review Johnathan da RosaGeneral Manager

8/10 – Goed

Mark

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Lovely grounds and views.
Grounds and staff were lovely and helpful. Building inside is in need of decorating. The wedding areas are the best areas.
2 nachten verbleven in augustus 2023
Reactie van johnathan op 30 aug 2023
Dear ReviewerThank you for your 8 out of 10, the team work very hard on making Wortley Hall a great place to visit, we do have decorators booked for about three months every year plus our own team of four to keep the building looking good, but there is only so much you can do with an old building, about 150 years old, grade II listed.Thank you again for your review Johnathan da RosaGeneral Manager

10/10 – Uitstekend

Sonia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely lovely hidden gem. True it is a little bit tired in places but it was a wonderful place to stay and incredible value for money. It was a last minute booking. The room was fine, the bed was comfortable, the bathroom was small but modern. The hairdryer brilliant. Everything necessary was available. The staff were friendly and helpful. The pictures, books and history of the place were interesting. The setting and grounds were beautiful. The breakfast was amazing. Would thoroughly recommend. The only criticism was that the wifi was weak and intermittent.
Reactie van johnathan op 30 aug 2023
Dear ReviewerThank you for your 5 out of 5, you are so kind, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events and Christmas parties organised for the end of the year which I can recommend. Hope to see you back soon, will look into the wifi as we have just had it all upgraded!Thank you again for your review Johnathan da RosaGeneral Manager

6/10 – Redelijk

Rebecca

1 nacht verbleven in juli 2023
Reactie van johnathan op 1 aug 2023
Dear RebeccaThank you for your review, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events plus the South Yorkshire Festival which are well worth a visit if you are in the area.Thank you again for your review Johnathan da RosaGeneral Manager

6/10 – Redelijk

James

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Lovely setting for a wedding etc, unfortunately the building is in need of a little TLC….
1 nacht verbleven in juli 2023
Reactie van johnathan op 1 aug 2023
Dear JamesThank you for your review, and I am very sorry you did not like the décor of the Hall, we are grade two listed and the building being some 250 years old is a little jaded but adds to the character. We are not for profit and are spending over 200,000 this year on the building including the refit of 10 bedrooms which is what we try to spend every year. All our rooms are different, some are newly decorated some are a bit older our attic rooms are in my opinion are five star and equal any in the area.As we are not for profit getting funds is very difficult, to give you an idea the Board room refurbishment was over 100,000 for one room, one light fitting in the main hall is valued at over 40,000 and cost almost 5000 to make repairs.We are working hard on upgrading the last remaining areas and most of our rooms are refurbished but when we get full which has been most of the time we have to use some of the older rooms but at 125 ish full rate depending on rooms, can be 80 for two B&B or less on many week days we think that is good value including the breakfast and VAT.Thank you for your review Johnathan da RosaGeneral Manager

2/10 – Ontzettend slecht

Mathew, Huddersfield

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing positive to say here at all I’m afraid. Paid £124.29 which was shown as a discounted price for a “Premier Double Room”. Initially was given a twin room which was anything other than “premier”, went back to reception who agreed was not in the correct room and changed to a double. This room was not much better and advised none of the “premier” rooms have been updated. This room had clearly not been updated in 30 years. Very dated and grimy wallpaper, peeling off the walls, and dated and dirty carpets. No plugs anywhere near the bed. Constant rain heard dripping outside the room from leaking gutters. Bathroom flooring coming away from the wall. Dripping broken tap. Dirty marks all over the room on lamps, wallpaper and floors. Dust everywhere. This hotel absolutely does not warrant the price. You can get a better room in a Blackpool B&B for almost a third of the price. The rest of the building, although in well kept grounds, is very dated and run down. Just avoid this place.
1 nacht verbleven in juli 2023
Reactie van johnathan op 27 jul 2023
Dear ReviewerThank you for your review, and I am very sorry you did not like the décor of the Hall, we are grade two listed and the building being some 250 years old is a little jaded but adds to the character. We are not for profit and are spending over 200,000 this year on the building including the refit of 10 bedrooms which is what we try to spend every year. All our rooms are different, some are newly decorated some are a bit older our attic rooms are in my opinion are five star and equal any in the area.As we are not for profit getting funds is very difficult, to give you an idea the Board room refurbishment was over 100,000 for one room, one light fitting in the main hall is valued at over 40,000 and cost almost 5000 to make repairs.We are working hard on upgrading the last remaining areas and most of our rooms are refurbished but when we get full which has been most of the time we have to use some of the older rooms but at 125 ish full rate depending on rooms, currently 80 on many week days we think that is good value including the breakfast and VAT.Thank you for your review Johnathan da RosaGeneral Manager

10/10 – Uitstekend

Abimbola

1 nacht verbleven in juli 2023
Reactie van johnathan op 27 jul 2023
Dear ReviewerThank you for your 10 out of 10, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events plus the South Yorkshire Festival which are well worth a visit if you are in the area.Thank you again for your review, you are so very kind, see you soon.Johnathan da RosaGeneral Manager

6/10 – Redelijk

Howard

1 nacht verbleven in juli 2023
Reactie van johnathan op 30 aug 2023
Dear ReviewerThank you for your 3 out of 5, the team work very hard on making Wortley Hall a great place to visit, we will work on getting the other two pointsJohnathan da RosaGeneral Manager

10/10 – Uitstekend

Billy

Reisde met familie
Positief: Netheid, personeel en service
Great hotel
I like staying here this was my second stay. The hotel is a fantastic stately home.
1 nacht verbleven in juli 2023
Reactie van johnathan op 27 jul 2023
Dear BillyThank you for taking time to write a review and for your 10 out of 10, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events plus the South Yorkshire Festival which are well worth a visit if you are in the area.Thank you again for your review, you are very kind. see you at your third stay :-)Johnathan da RosaGeneral Manager

8/10 – Goed

Jennifer

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Lovely stay
First night stay was in a newly renovated top floor, beautifully restored and stunning bathroom. Unfortunately the bed was very squeaky with the slightest turn whilst sleeping. Second night we moved to a pre renovated room, very dated with tatty wallpaper. We understand the whole place is getting done up and modernised but with this in mind, a cheaper rate for the less glamorous room would have been greatly accepted. Overall, the staff had been more than helpful, very friendly and accommodating!
1 nacht verbleven in juli 2023
Reactie van johnathan op 27 jul 2023
Dear JenniferThank you for taking time to write a review and for your 8 out of 10, the team work very hard on making Wortley Hall a great place to visit, we have a number of wine tasting events plus the South Yorkshire Festival which are well worth a visit if you are in the area.Thank you again for your review, will sort that mattress out asap.Johnathan da RosaGeneral Manager