The room was lovely, just like the photos. They upgraded us and informed us that a Christmas Eve buffet was included in our room stay, which was a lovely surprise. Every day the staff was kind and went out of their way to be helpful. The only minor irritants(and really they were very minor) were that the hardwood floors were a bit squeaky underneath your feet and the bathroom door, while beautiful, closed oddly and when you have to pee, it was an uncomfortable few extra seconds, lol. Overall this was a great place and we loved staying here. Highly recommend.