Appartement | Gratis babybedden, gratis wifi
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Beoordelingen van Numero 12 Hermes 9

Numero 12 Hermes 9
Vicolo del Macina, Siena

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 3 van 9 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 9 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 9 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 9 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 9 beoordelingen" "

8,0/10

Netheid

6,4/10

Personeel en service

6,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Mateusz

Negatief: Personeel en service, comfort kamer
Worst experience in Italy
First you have to check-in via keesy app which is pretty complicate. Cleaning fee in fact is higher than is on description on hotels.com. When we arrived apartament wasn't cleaned up after last guests, after contact with host we've got worst looking one, but still in very good location.
2 nachten verbleven in mei 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
A Siena per il Palio
Appartamento recentemente ristrutturato. Arredato con gusto. In pieno centro. Ottima posizione per seguire gli eventi pre-Palio.
4 nachten verbleven in juni 2019

8/10 – Goed

Aurora, Palermo

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La struttura è molto accogliente e la posizione ottima, in pieno centro! L’appartamento andrebbe solo arricchito con qualche mobile in più, sia nella camera da letto (armadio e comodino) sia in bagno con un piano d’appoggio. Esperienza nel complesso positiva.
7 nachten verbleven in mei 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst experience in a rented apartment ever. Note that the pictures are deceiving. It is not a bright place as suggested but quite dark inside. Check-in through an awfully useless app KEESY. It took me more than 30 min to complete the whole process uploading copies of my ID and signing electronic documents. However, standing in front of the door the electronic code to open the door did not work. So, I had to call the manager just to get in. The furniture is cheap and scarce. The glass shower wall will break if one is not careful. The TV was tiny without a remote control, so I could watch only one program. WORST of all, NO WIFI. After calling the manager again twice, I finally got an access code via text message. But it simply did not work, which meant that I had to call him again but then he did not answer anymore. The problem was not fixed during the whole stay. The manager seems overburdened with problems suggesting that he has two much to do managing 13 apartments. So, this is a clear case of an owner who is in the rental business max. profits but delivering no service, outsourcing the problems to a manager who has no competence. Moreover, the cleaning fee was raised from 25 to 40 Euros between the booking and the rental which is not justified given the size of the apartment. This higher fee had to be paid through the app during the check-in phase. Expedia will NOT refund due to a fine-print argument. I suggest to NOT rent this place and Expedia should no longer offer it.
2 nachten verbleven in mei 2019

10/10 – Uitstekend

Vincenzo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Immersi nella città.
Posto eccellente. Appartamento sfizioso e romantico, provvisto di tutto. Un consiglio è quello di aggiungere una tendina alla finestrella del bagno. Ci ritornerò.
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfetto!
Consigliatissimo !!!!!! Ottima posizione x godersi a piedi la citta'. Appartamento ben riscaldato e perfetto il rapporto qualita'/prezzo. Insomma una bella sorpresa aver prenotato qui.
3 nachten verbleven in november 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ottimo
Bilocale in pieno centro a Siena, ci è piaciuto il self check in. appartamento curato e pulito. Siamo stati molto bene. Grazie
2 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Posizione centrale. Pulita. Stanza moderna ma Pochi servizi.
1 nacht verbleven in oktober 2018