Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Place was nice, but the listing included promises that weren’t met. After almost a year of dealing with the pandemic, it should be expected that management companies would adapt to the new environment. Yes, the hot tub was padlocked. But the listing should have reflected that point by now - or the management company should have contacted me in advance (like they did when they wanted to sell travel insurance) to let me know not to expect that amenity. Instead, they ‘promised to look into” the matter (and didn’t get back to me) then acted like they were surprised and could do nothing about it - when they clearly could have. (Write an apology note, send a fruit basket, offer a discount on next stay, etc). These guys just handled it so poorly that it left a bad taste in my mouth. Won’t seek to do business with them again.