Thank you for your feedback, Jessica!

Thank you for your feedback! We look forward to your next visit.

We appreciate your feedback! We hope to welcome you back again soon.

Thank you for your feedback! We will have our maintenance team check on that unit right away. We hope to welcome you back again soon.

Hi Morgan! Thank you for your feedback. I'm glad that you enjoyed the fire pit and the pool. I sorry to hear that you encountered dirty bathrooms. Would you be referring to the lobby bathrooms or the bathroom in your room?

Thank you for your feedback!

We appreciate your feedback!

Hello Fred! Thank you very much for your feedback. I'm glad to hear that you enjoyed your stay.

Thank you for giving a great score, Brenda! We really appreciate it.

Hi Melany! I'm glad that we were able to work things out. I hope there were no more "snafus" the rest of the stay. We hope to welcome you back soon.

Hello Steven! Thank you very much for your 5 out of 5 feedback. We truly appreciate it.

Hello Gustavo! Thank you very much for your feedback.

Thank you for your feedback. We actually renovated the rooms a year ago. I'm sorry that the refurbishment didn't meet your expectations. I've also shared your feedback with the housekeeping team, so they can look into the dirt on the carpets and corners. We appreciate bringing this to our attention.

Hello Victoria! We appreciate that you have taken the time to provide us with your feedback. I'm glad you enjoyed your stay.

Thank you for your feedback!

Hello Deslyn,Thank you very much for your feedback.I'm sorry that breakfast is not included in our rates. Courtyard, as a brand, does not have breakfast included in our regular rates, although there are special rates that are sometimes offered that would include it.We do offer complimentary welcome water at check-in if the guest is a Marriott Bonvoy member, and the account number is given at the time of check-in.Once again, thank you for taking the time to provide us with your feedback.

Thank you very much for your great feedback, Kimberly! We appreciate your time in providing the feedback, and I will share it with all the team members.

Thank you for your feedback, Donna. The drapes are scheduled to be replaced, and I will have maintenance take a look at the tub. We appreciate you letting us know about these.

Rhonda, Thank you for taking the time to provide feedback on your recent stay. We appreciate your comments and will share them with out team.

Thank you for your feedback! We hope to welcome you back soon.

Dmitry, Thank you for taking the time to review your recent stay. We apologize about the bed issues you experienced. Please rest assured that our management will further investigate the issues you have raised.

Thank you for your feedback! I will share it with all the team members.

Hello Kurt,Thank you for your feedback. We actually updated our rooms the first quarter of last year. I'm disappointed to hear that it doesn't reflect it.The coffee cups are are supposed to be individually wrapped. Were the coffee cups not sealed?I really appreciate that you have taken the time to provide us with your feedback.

Thank you for your feedback! I'm glad to hear that you enjoyed your stay. We look forward to welcoming you back soon.

Thank you for letting us know that you enjoyed your stay.

Thank you for the feedback, John. I'm sorry that we didn't meet your expectations during your last visit. We actually renovated in the first quarter of 2023. We changed out carpets, wallpapers, sofa beds, and some of the furniture as well. However, I'm glad to hear that you enjoyed the Bistro.

Thank you for sharing your feedback, Nick! We appreciate you taking the time to let us know how we did. We look forward to welcoming you back soon.

Thank you very much for sharing your experience, Sharon! We're glad to hear that you enjoyed your stay. We look forward to welcoming you back soon.

Thank you for sharing your feedback! I'm sorry that the Bistro services failed to meet your expectations. Unfortunately, we have to follow menu offers and pricing guidelines set by Marriott.

Thank you for the great score, Noelle! We hope to welcome you back soon.

Kathi, We are sorry to read about your negative experience. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.

James, Thank you for taking the time to review your recent stay. We appreciate your feedback as we continue to review our pricing accordingly.

We're glad to know that you had a great stay. We really appreciate you sharing your feedback, Edgar!

Thank you, oshana! We hope to welcome you back soon.

Hi Kelly! Your feedback is very much appreciated.

Thank you, Shirley! We're glad you enjoyed your stay.

Thank you for sharing your feedback!

I'm glad to hear that you enjoyed your stay.

We appreciate the great rating! We look forward to seeing you again soon.

Thank you for your feedback.

Ratna, Thank you for the 5-star rating! We look forward to serving you in the future.

Thank you for the positive feedback!

Dear Randy,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.Sincerely,Atefeh KamankeshGeneral Manager

Dear CassieOn behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.Sincerely,Atefeh KamankeshGeneral Manager

Dear James, Thank you for taking the time to let us know about your experience while staying with us. Your experience of our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

Dear JenniferOn behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.Sincerely,Atefeh KamankeshGeneral Manager

Thank you!

Dear Dennis,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.Sincerely,Atefeh KamankeshGeneral ManagerCourtyard Marriott Simi Valley

Dear John,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.Sincerely,Atefeh KamankeshGeneral ManagerCourtyard Marriott Simi Valley