Exterieur
Beschikbaarheid controleren

Beoordelingen van Gallop Hill Top Resort

2.5 out of 5
Gallop Hill Top Resort
100 Turf Club Road, #01-05, Singapore, Singapore

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 1 van 3 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 3 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 3 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 3 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 3 beoordelingen" "

4,0/10

Netheid

5,4/10

Personeel en service

4,0/10

Staat van de accommodatie en faciliteiten

4,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Taewook

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst resort
Worst room system
2 nachten verbleven in april 2022

6/10 – Redelijk

SHANKAR

Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2-star resort with terrible service & cleanliness
Booking ID was diff from their system, they didn't check all their reservation avenues & just said my booking don't exist & asked me to contact Hotel.com. After like 20 mins I finally connected to a Hotel.com agent and passed my phone to the Hotel owner. Not surprisingly my booking was found in less than a minute, owner said not his fault because booking ID was diff. But he didn't even bother to check all the reservation avenues beforehand!? I even showed him my booking through the Hotel.com App & he just didn't bother. It's just pure laziness and unprofessionalism. They have a partnership with Hotel.com hence if there is an issue of double booking, they should Hotel.com directly & solve the problem, instead he puts the problem on me & asks me to call Hotel.com or else he can't give me a room because its fully booked. In the end the issue was just a diff booking ID, which could have been easily solved if he cross-referenced all the bookings with my name & mobile no. Now onto the room, quite big, decorations are woeful, room looks dated and the toilet is as dirty as a toilet can be. Thick black stains all around the corners and the tiles. This is classified as a 2.5/3-star hotel but trust me, this is a 2-star hotel at best, & I've stayed in 2-star hotels more cleaner than this. Ambience & location is amazing since its away from the city, but the resort/hotel needs major renovations. Customer service is non-existent and owners look like they don't know how to run a business.
1 nacht verbleven in april 2022

10/10 – Uitstekend

Gyu Tae

Positief: Personeel en service
Staff was very nice. Room was old.
1 nacht verbleven in april 2022