Accommodatievoorzieningen

Beoordelingen van Holiday Inn Express Singapore Clarke Quay, an IHG Hotel

3.5 out of 5

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 609 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 312 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 1002 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pascal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel and location
Great hotel near the Singapore river where you can find many restaurants but that you can also follow for a nice walk or run. Also Chinatown is close by as is the MRT (public transport). Furthermore the hotel as a nice rooftop with a swimming pool and a beautiful view on its surroundings. Breakfast has lots of options specifically regarding Asian food.
5 nachten verbleven in januari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 16 jan 2024
Hi Pascal, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay with its convenient location, alongside the breakfast options. It's wonderful that you enjoyed the amenities on our rooftop, including the swimming pool and the scenic views of the surroundings as well. Thank you once again for your kind review, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Sonja

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader
Kamer en badkamer waren niet echt groot maar hadden alle comfort wat nodig was Aan het ontbijtbuffet was genoeg keuze
2 nachten verbleven in januari 2023
Reactie van Holiday Inn Express Singapore Clarke Quay op 18 jan 2023
Hi Aanrader, thank you for taking the time to share your recent stay with us at Holiday Inn Express Singapore Clarke Quay! We are delighted to hear that you had a wonderful time with us and enjoyed our breakfast spread. We wish you a safe journey and look forward to welcoming you back in the near future!

6/10 – Redelijk

Martijn

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Kleine nette kamer met goed ontbijt
Kleine maar nette kamers, meer ruimte heb je ook niet perse nodig. Beetje hard bed en niet dagelijks netjes opgemaakt. Super goed uitgebreid ontbijt. Ik had alleen een kamer op de bovenste verdieping geboekt maar zat tot mijn verrassing op kamer aan binnenkant hotel zonder enig uitzicht (muur voor mijn raam); bij bijbetaling voor top floor mag je toch uitzicht verwachten.
6 nachten verbleven in december 2022
Reactie van Holiday Inn Express Singapore Clarke Quay op 18 dec 2022
Dear Martijn, thank you for sharing your recent stay experience! We are delighted to hear that you had a lovely stay and especially enjoyed our breakfast spread. Your feedback with regards to the room size will be communicated for future improvements consideration and do apologize for the inconvenience that you have experienced. We hope that this atypical experience would not deter you from returning and look forward in welcoming you back in the near future!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2022
Reactie van Holiday Inn Express Singapore Clarke Quay op 31 okt 2022
Dear Anon, Thank you for sharing with us your recent stay experience! We are thrilled to hear that you had a lovely stay and enjoyed all aspects of our hotel facilities and offerings. We hope you had a memorable trip in Singapore and look forward in welcoming you back in the near future!

8/10 – Goed

Patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a nice stay at the holiday inn, the breakfast is great and the most points of interest are a walking distance away. The shower could have been better and we were missing the coffee machine a little bit though. Other then that it was perfect
3 nachten verbleven in augustus 2022
Reactie van Holiday Inn Express Singapore Clarke Quay op 23 aug 2022
Dear Patrick, thank you for sharing with us your recent stay experience! We are thrilled to hear that you had a lovely stay and enjoyed all aspects of our hotel facilities and offerings, especially with our breakfast spread. Your feedback with regards to the hairdryer and water pressure will be communicated to the relevant team for future improvements. We hope you had a memorable trip in Singapore and look forward in welcoming you back in the near future!

8/10 – Goed

Patrick

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful modern hotel, everything is well - but the hairdryer didn’t work and the water pressure of the sink was extremely minimal - difficult to wash our face. Breakfast offers a lot of options, way more than a regular 3 stars hotel. Location’s perfect too!
1 nacht verbleven in augustus 2022
Reactie van Holiday Inn Express Singapore Clarke Quay op 22 aug 2022
Dear Patrick, thank you for sharing with us your recent stay experience! We are thrilled to hear that you had a lovely stay and enjoyed all aspects of our hotel facilities and offerings, especially with our breakfast spread. Your feedback with regards to the hairdryer and water pressure will be communicated to the relevant team for future improvements. We hope you had a memorable trip in Singapore and look forward in welcoming you back in the near future!

10/10 – Uitstekend

Johannes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Prima verblijf van 3 nachten in compacte kamer met prima voorzieningen: prima douche, perfect bed, een kluisje en dagelijks gratis drinkwater. Prima en uitgebreid ontbijt, een bijzonder zwembad op het dak en prima ligging, ook t.o.v. de metrostations.
3 nachten verbleven in maart 2020
Reactie van Holiday Inn Express Singapore Clarke Quay op 17 mrt 2020
Beste Johannes, bedankt voor het delen met ons van uw recente verblijfservaring. We zijn heel blij om te horen dat je een geweldig verblijf van 3 of 3 nachten hebt gehad en vooral hebt genoten van de uitstekende faciliteiten en het ontbijt. We hopen dat je een fijne tijd hebt gehad met het verkennen van de stad met het toegankelijke metrostation en kijken er zeker naar uit om je in de nabije toekomst weer te verwelkomen. Ik wens je een veilige reis voor de boeg!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, clean and comfortable room. Rainshower was nice. Breakfast is also very nice with plenty of choice. Staff is friendly. Close to 2 subway stations!
2 nachten verbleven in oktober 2019
Reactie van Holiday Inn Express Singapore Clarke Quay op 29 okt 2019
Dear Valued Guest, thank you for sharing with us your recent stay experience. We are delighted to hear that you had a great stay and especially enjoyed our overall hotel cleanliness, Express Start Breakfast and accessibility to train stations. We hope that you had a memorable trip in Singapore and look forward in welcoming you back in the near future!

8/10 – Goed

yoshigo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
so comfortable accommodation space for me also good enough accessibility and services , much appreciated for hotel staffs
8 nachten verbleven in april 2024

10/10 – Uitstekend

Lindsay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

10/10 – Uitstekend

paul

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect hotel, great location only 5 minutes walk to Clarke quay, friendly staff, fab rooftop pool, would definitely stay here again.
4 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 26 apr 2024
Hi Paul, Thank you for your wonderful review! We're delighted to hear that you had a perfect stay with us and enjoyed our great location near Clarke Quay. It's fantastic to know that our staff provided friendly service and that you had a fabulous time at our rooftop pool. We look forward to welcoming you back for another memorable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

haidong

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing to complain.
2 nachten verbleven in april 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 29 apr 2024
Hi Haidong, We're thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Matthew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value for money!
6 nachten verbleven in april 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 21 apr 2024
Hi Matthew, Thank you for the perfect score! We're thrilled that you enjoyed your time with us. If there's anything we can do to ensure your next stay is just as fantastic, please don't hesitate to reach out. We can't wait to welcome you back for another great experience!Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 – Redelijk

Llewellyn

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Rooms are small and the human interaction is non existent. The rooms are clean. Okay for a short stay.
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 21 apr 2024
Hi Llewellyn, Thank you for sharing your feedback with us. We're glad to hear that you found our rooms to be clean and suitable for your stay. Providing a clean and comfortable environment is important to us.We apologize if you felt that the rooms were small and that the level of interaction was lacking. We strive to provide excellent service and meaningful interactions with our guests, and we regret if we fell short of your expectations in this regard.Your feedback is valuable to us, and we will use it to improve and enhance our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Naomi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean,good sized room.Staff were excellent.Buffet breakfast had good variety of food and tasty.Was able to do my laundry for a cheap fee.Will recommend and definitely will stay here again.
2 nachten verbleven in april 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 18 apr 2024
Hi Naomi, Thank you for your perfect review! We're thrilled to hear that you found our rooms clean and spacious, and that our staff provided excellent service throughout your stay. It's fantastic to know that you enjoyed our buffet breakfast with its variety of options.We're glad that you found our laundry facilities convenient and affordable. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing to stay with us and we can't wait to welcome you on your next visit. Until then, safe travels! Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Sylvie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location(close to MRT station, close to shopping), the huge length of roof outdoor poor, DIY laundry room, buffet breakfast (continental and Asian style selection food ), daily cleaning of my room, convenient gym room. Also close to Chinatown that offers affordable wide range of facial treatments (hair threading, skin tag removals, etc)
10 nachten verbleven in april 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 18 apr 2024
Hi Sylvie, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our convenient location near the MRT station and shopping areas, as well as our spacious rooftop outdoor pool and DIY laundry room facilities.It's fantastic that you appreciated our buffet breakfast with both continental and Asian-style selections, as well as the daily cleaning service in your room and the convenience of our gym facilities.We're also pleased to hear that our proximity to Chinatown allowed you to explore affordable facial treatments and other services. Your satisfaction is our priority, and we're glad we could contribute to a pleasant stay.Thank you for choosing to stay with us and we look forward to welcoming you back for another enjoyable experience in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 – Redelijk

Layne

Positief: Netheid
Room was very small. Hotel never got refills of soft drinks or other drinks for the bar.
4 nachten verbleven in april 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 12 apr 2024
Hi Layne, Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. Your comfort is important to us, and we regret any inconvenience caused by the size of the room. Regarding the bar, we apologize for the oversight in not restocking soft drinks and other beverages promptly. We'll address this issue with our team to ensure that we maintain a well-stocked and inviting bar for all our guests.We appreciate your valuable input and hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable stay. Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Jugdip

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient. Great breakfast. Clean. Great staff
2 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 6 apr 2024
Dear Valued Guest, thank you for your positive feedback! We're delighted to hear that you found our hotel very convenient, enjoyed our great breakfast, and appreciated our clean facilities and excellent staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.

8/10 – Goed

Matthias Sieghard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel ist von drei MRT Stationen gut zu Fuß erreichbar. Zimmer relativ klein aber für ein paar Tage völlig in Ordnung!👍 Frühstück war sehr gut, es wurde bis zum Schluß umgehend nachgelegt und die Auswahl hat gepasst. Der Pool auf dem Dach ist groß genug sogar zum Schwimmen, wenn nicht zu viele Leute da sind! Sehr freundliches Personal!🙂 Für uns eine gute Hotel Wahl und gerne wieder!👍
5 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 5 apr 2024
Hi Matthias, Thank you for your feedback! We're glad to hear that you found our hotel conveniently located near three MRT stations. While our rooms may be relatively small, we're pleased to know that they were suitable for your stay. It's great to hear that you enjoyed our breakfast spread and that our staff provided friendly service throughout your visit. We're also delighted that you were able to enjoy our rooftop pool.Your positive comments mean a lot to us, and we would be honored to welcome you back for another stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So different from a UK Holiday Inn Express! Huge selection of breakfast buffet, infinity pool, gym, in-house café and much more. Rooms were a good size and cleaned every day. Would definitely stay there again.
2 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 4 apr 2024
Hi Lisa, Thank you for your review! We're thrilled to hear that your experience with us exceeded your expectations and that you found our hotel to be a refreshing change from the norm. It's fantastic to know that you enjoyed our extensive breakfast buffet, infinity pool, gym, and in-house café, as well as our spacious and well-maintained rooms.We're delighted that we could provide you with a memorable stay, and we look forward to welcoming you back again in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Ho

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 5 apr 2024
Hi Ho, Thank you for leaving a review! It brings us joy to know that you had an enjoyable experience during your stay with us. We strive to provide exceptional service and create unforgettable memories for all our guests. Your appreciation motivates us to continue delivering excellence in hospitality. We sincerely hope to have the pleasure of hosting you again in the future. Until then, safe travels and warm regards from all of us here!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Danielle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A good hotel which is well priced. Simple, comfortable and clean rooms, a great breakfast with sitting area and lovely rooftop with a pool. Great location as it’s quiet but walkable to mrt and clarke quay. Helpful and friendly staff
7 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 4 apr 2024
Hi Danielle, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be well-priced, comfortable, and clean. It's fantastic to know that you appreciated our great breakfast, rooftop pool, and convenient location. Providing exceptional service and a pleasant atmosphere for our guests is our top priority, and we're delighted that our staff could assist you during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Renata

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel - very good location, relatively good value for money, breakfast included
4 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 1 apr 2024
Hi Renata, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience at our hotel and that you found our location to be excellent. We strive to provide good value for our guests, and we're pleased that you found our offerings to be relatively good value for money.Additionally, we're glad that you enjoyed our complimentary breakfast. It's always a pleasure to know that our guests are satisfied with the amenities we provide. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Matthew, Port Macquarie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After checkout can concierge bags & use rooftop pool
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 1 apr 2024
Hi Matthew, Thank you for your feedback. We're delighted to hear that you enjoyed your stay with us and that you found our concierge service and rooftop pool to be available even after checkout. Ensuring that our guests have a comfortable and enjoyable experience is our top priority, and we're glad that we could accommodate your needs.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Val

Reisde met partner
Positief: Voorzieningen
Very good location. The room is a little small.
3 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 1 apr 2024
Hi Val, Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you found our hotel's location to be convenient. We understand that room size can be a factor in guest satisfaction, and we apologize if the size of your room did not fully meet your expectations. Your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations.We hope that despite this, you were able to enjoy your stay with us and make the most of our convenient location. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Tanith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Friendly staff and hotel very clean. Comfortable bed, great room loved the black out blinds. Breakfast was plentiful although was hit and miss with quality some days. Walking distance to 3 MRT stations and easy walking to shops and the Clarke Quay restaurants. Would definitely recommend it. Just dropped 1star for not having a restaurant, but thats just a person preference.
7 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 1 apr 2024
Hi Tanith, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience overall and that you found our hotel to be friendly, clean, and conveniently located.We're glad you enjoyed the comfort of our beds and the blackout curtains in your room, as well as the accessibility of our location to nearby MRT stations, shops, and restaurants. Your recommendation means a lot to us, and we truly appreciate it.Regarding the breakfast, we apologize for any inconsistency in quality that you experienced. We will review this with our team to ensure that we maintain the highest standards every day.Thank you again for your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Mehdi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool was great.
2 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 1 apr 2024
Hi Mehdi, We're delighted to receive your positive review! Thank you for choosing to stay with us and for sharing your experience. We're thrilled to know that you had a wonderful time during your visit. We appreciate your support and look forward to hosting you again soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Chanh

Positief: Netheid, personeel en service
I like the hotel clean and service is good. Also, the front desk staffs is nice. It has a great breakfast foods provided to convenience for the travellers.
2 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 30 mrt 2024
Dear Guest,Thank you for your fantastic review and for choosing to stay with us! It's heartwarming to know that you found our front desk staff to be incredibly accommodating and we will make sure to convey your appreciation to them.We're delighted to hear that your room met your needs and we're pleased that you have also enjoyed the breakfast.We look forward to the possibility of hosting you again in the future. Thank you once again for choosing our hotel.See you soon!Warm Regards,Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

John, Harrisburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Other than size of the room , really no other “ cons “ , room was otherwise very nicely appointed, comfortable and quiet. The shower was amazing, would love to have it in my own home. Breakfast was great each morning ( 3 day stay ) - no other dining options on property but a plethora of nice restaurant within a few minutes walk. Staff was very pleasant and accommodating.
3 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 28 mrt 2024
Hi John, Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable stay with us and that you found many aspects of your experience to be positive.We're delighted that you appreciated the comfort and quietness of your room, as well as the amenities it offered. We're also pleased that you enjoyed our breakfast offerings throughout your three-day stay. While we don't have other dining options on the property, we're glad you found plenty of excellent restaurants nearby.Your kind words about our staff are greatly appreciated. Providing exceptional service and ensuring our guests feel welcome is very important to us, and we're happy to hear that our team was pleasant and accommodating during your stay.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 1 apr 2024
Hi Theresa, We appreciate your positive feedback and are delighted that you enjoyed your time with us. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back again soon. Thank you for choosing to stay with us!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Chi Sing Samson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GOOD HOTEL AND CONVENIENCE TRAFFIC
2 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 28 mrt 2024
Hi Samson, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be good and appreciated the convenience of its location with respect to traffic.We understand that a convenient location, especially with manageable traffic, can greatly enhance the overall experience of our guests. It's wonderful to know that this aspect of your stay met your expectations.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Janice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There isno restaurant as advertised. Only meal served is breakfast. Centrally located. Doesn't match the photos in ad on Expedia.
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 25 mrt 2024
Hi Janice, Thank you for sharing your feedback with us. We apologize for any confusion caused. While we do offer breakfast as part of our services, we regret if this did not align with your expectations. We appreciate your mention of our central location, although we regret if our property did not match the photos advertised on Expedia. Your comments are valuable to us, and we will address them accordingly to ensure a better experience for our guests in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was quiet and comfortable, just not much in the way of storage if you're staying more than a couple of days. There were plenty of breakfast options to set you up for a long day of sightseeing. We were able to walk to Chinatown from there and there is an MRT station a short walk away in Clarke Quay. There is also a roof garden with a swimming pool. We would sit up there with a drink in the evenings where it would be cooler. I would definitely stay there again.
7 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 25 mrt 2024
Hi Elizabeth, Thank you for sharing your experience with us! We're glad to hear that you found our hotel quiet and comfortable, although we understand your feedback about the storage space. It's great to know that you enjoyed our breakfast options and found them sufficient for a day of sightseeing. We're also pleased that you found our location convenient for exploring Chinatown and accessing the MRT station. Our rooftop garden with a swimming pool sounds like the perfect spot to unwind in the evenings, and we're thrilled that you enjoyed spending time there. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's obviously a very busy popular hotel and I found it to be clean, friendly and very efficiently run. I stayed for 10 days and had no complaints.
10 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 21 mrt 2024
Hi Christine, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be clean and efficient. Providing exceptional service and ensuring a comfortable experience for our guests is our top priority, and we're delighted that we were able to meet your expectations throughout your 10-day stay. We appreciate your support and look forward to welcoming you back for another wonderful stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 18 mrt 2024
Hi David, Thank you for taking the time to leave us a perfect review! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific that made your stay memorable, please feel free to share it with us. We look forward to welcoming you back soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

marilyn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a wonderful stay. I had 48 of us stay pre our cruise. The management was exceptional. I had a situation where my transportation to the cruise terminal was cancelled and the front desk ..i cant remember his name..was able to make arrangements for me to get 6 taxi vans to take our group ofv48 to the cruise terminal. Exceptional service. The breakfast was scrumptious.
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 13 mrt 2024
Hi Marilyn, Thank you for sharing your experience with us! We're delighted to hear that you had a wonderful stay and that our team was able to assist you efficiently, especially during a challenging situation with your transportation.It's fantastic to know that our front desk staff went above and beyond to organize transportation for your group to the cruise terminal. Providing exceptional service and ensuring our guests' needs are met are our top priorities, and we're thrilled that we could assist you in making your trip smooth and enjoyable.We're also pleased to hear that you enjoyed our wide range of breakfast offerings. We strive to provide a variety of delicious options to start your day off right.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future! Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Hiroyuki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 11 mrt 2024
Hi Hiroyuki, Thank you for taking the time to leave us a positive rating. We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific that stood out to you or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Judy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful with everything. I thought the price of using their washing machine and dryer was a bit pricey?
2 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 5 mrt 2024
Hi Judy, Thank you for taking the time to provide us with your feedback. We're pleased to hear that you found our staff to be helpful during your stay.Regarding the pricing of our washing machine and dryer services, we appreciate your feedback. We continuously review our pricing to ensure that it remains competitive while maintaining the quality of service. We will take your comments into consideration for future adjustments.We hope that despite this concern, you were able to enjoy the other aspects of your stay with us. If there's anything else we can assist you with, please don't hesitate to let us know.Thank you for choosing to stay with us and we look forward to welcoming you back in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Thelma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property did not disappoint at all. We were pleasantly surprised and I must say totally enjoyed our stay. Their breakfast included is amazing so much to choose from again they did not disappoint in this area. Customer Service, professionalism, and overall safety is amazing. I would definitely stay here again-Thank you well done to all the staff. !
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 4 mrt 2024
Hi Thelma, Thank you for your glowing review! We're thrilled to hear that your stay with us exceeded your expectations and that you enjoyed our breakfast offerings. Providing a wide selection and ensuring a satisfying start to the day is always our goal, and we're delighted to know that we hit the mark.It's also fantastic to hear that you appreciated our commitment to customer service, professionalism, and overall safety. Our team works hard to create a welcoming and secure environment for all our guests, and it's wonderful to receive such positive feedback.We can't wait to welcome you back for another enjoyable stay. Until then, safe travels!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

jerry

Reisde met partner
Positief: Voorzieningen
Great proximity to all attractions
5 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 29 feb 2024
Hi Jerry, Thank you for your feedback! We're thrilled to hear that you enjoyed the convenient proximity of our hotel to all the attractions. We strive to provide our guests with a fantastic location that allows for easy access to everything Singapore has to offer.We hope to welcome you back again soon for another memorable stay!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Dylan

1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 21 mrt 2024
Hi Dylan, We're absolutely delighted to receive your perfect review! Your satisfaction is our utmost priority, and we're thrilled to hear that we hit the mark during your recent stay. It's guests like you who make our efforts worthwhile, and we're truly grateful for your kind words. Thank you for choosing to stay with us and we can't wait to have you back for another wonderful experience. Until then, take care and see you soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Mohib

Reisde met partner
Positief: Netheid, voorzieningen
Centrally located and not far from the MRT station and china town and convenient
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 23 feb 2024
Hi Mohib, we're glad you found our hotel centrally located and convenient, with proximity to the MRT station and Chinatown. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another convenient stay!

10/10 – Uitstekend

Tae-young

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 23 feb 2024
Hi Tae-young, thank you for the 5/5 stars! We're thrilled you had a positive experience. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, we'd love to hear them. We hope to have the pleasure of hosting you again in the future!

10/10 – Uitstekend

Stephanie

4 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 21 mrt 2024
Hi Stephanie, Thank you for your perfect review! We're overjoyed to know that you had an exceptional experience during your time with us. Our team works tirelessly to ensure that every aspect of your stay exceeds expectations. Your feedback motivates us to continue delivering the highest standard of service to all our guests. We can't wait to welcome you back for another unforgettable stay. Until then, safe travels and warm regards from all of us here!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

PEMELA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was safe and convenient to all the restaurants and shopping in Chinatown
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 19 feb 2024
Hi Pemela, We're delighted to hear that you found our hotel to be both safe and convenient during your stay! Chinatown is indeed a vibrant and exciting area with plenty of dining and shopping options to explore. We're glad you enjoyed the convenience of our location and had a pleasant experience overall.Thank you and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 – Redelijk

Nino

4 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 21 feb 2024
Hi Nino, Thank you for taking the time to leave a rating for your recent stay with us. We greatly appreciate your feedback and are pleased to see that you took the time to share your experience. If you have any specific comments or suggestions regarding your stay, please feel free to reach out to us directly. We value your input and strive to continually improve our services to ensure all guests have a memorable experience. Thank you and we hope to have the opportunity to welcome you back in the future for an even better stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Wanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was easy to travel to and from, daily breakfast, centrally located.
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 19 feb 2024
Hi Wanda, Thank you for sharing your feedback! We're glad to hear that you found our location convenient for your travels and enjoyed our daily breakfast offerings. Being centrally located is indeed one of our strengths, and we're pleased that it contributed to your positive experience.Thank you and we look forward to welcoming you back for another great experience in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfortable. Breakfast was a bit of a free for all but lovely sitting out on terrace. Pool area attractive.
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 19 feb 2024
Hi Diane, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be clean and comfortable. Your satisfaction is our top priority, and we're thrilled that you enjoyed the ambiance of our Great Room during breakfast and enjoyed our Pool amenities.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Uitstekend

Virginia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff! Great breakfast! Quiet rooms. Cool pool! Near Clarke quay and all it has to offer. Good value!
5 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 16 feb 2024
Hi Virginia, Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and that our staff, breakfast, and convenient location has exceeded your expectations. It's wonderful to know that you found our rooms quiet and that you enjoyed our amenities as well. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Goed

Thomas

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very nice but rooms very small apart from that good thank you
2 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Singapore Clarke Quay op 19 feb 2024
Hi Thomas, Thank you for sharing your feedback with us! We're pleased to hear that you had a pleasant stay overall. We understand that room size is an important factor for our guests and we apologize for any inconvenience this may have caused.Your comments are valuable to us as we continually strive to enhance our guests' experience. We hope that despite the room size, you were able to enjoy the other aspects of your stay with us. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay