Dear Adrianus,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back.Sincerely,Audrey Loke

Dear Guest,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAudrey Loke

Thank you for the great rating. We are glad to know you enjoyed your stay with us

Thank you for your feedback. It is much appreciated. Have a great Sunday.

Dear Anuphong,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. We are pleased to hear that you enjoyed the convenient location of the hotel. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely Audrey Loke

Dear Shinsuke Iwama,Thank you for sharing your recent experience with us, and please accept our sincere apologies for any inconvenience you encountered during your stay.We appreciate your feedback regarding the room type booked. It seems there may have been some confusion, as the room you reserved is indeed our family room, which typically includes one queen bed and one single bed, as advertised. We regret any disappointment caused by the unavailability of a single three-bed configuration. Unfortunately, due to occupancy constraints, we were unable to accommodate your request for a different room setup.We understand the importance of meeting our guests' expectations and strive to provide accurate information and seamless experiences. Please rest assured that we will review our booking process to ensure clarity for future guests.Once again, we apologize for any inconvenience you experienced and appreciate your understanding. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us directly.Warm regards,Jaber SalehiExecutive Assistant Manager

Dear Lalit,Thank you for sharing your recent experience with us. We appreciate your feedback and the opportunity to address your observations.It's true, our property has a rich history, but I must assure you, we've been a hotel from the very beginning! However, if there are any specific points that made you feel like you were in a hospital rather than a hotel, we'd love to hear them – after all, we're always open to constructive criticism and we're not afraid to make some changes if it means ensuring our guests have the best experience possible!If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Best Regards,Jaber SalehiExecutive Assistant Manager

Dear Ruzanna,Thank you for taking the time to leave feedback about your recent stay with us. We're sorry to see that your experience didn't meet your expectations.If there are any specific concerns or areas where we fell short during your stay, we would greatly appreciate hearing your feedback so that we can address them and ensure a better experience for future guests.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Warm regards,Jaber SalehiExecutive Assistant Manager

Dear Taizo,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back.Sincerely,Audrey Loke

Dear Masaki,Thank you for taking the time to leave a review following your recent stay with us, although we're disappointed to see that your experience didn't meet your expectations.We value all feedback, whether positive or negative, as it helps us to continually improve our services. If there are any specific concerns or areas where we fell short during your stay, we would greatly appreciate hearing your feedback so that we can address them and ensure a better experience for future guests.If you have any further comments or suggestions you'd like to share with us, please don't hesitate to reach out.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Jaber SalehiExecutive Assistant Manager

Dear Henry,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back.Sincerely,Audrey Loke

Dear Susan,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back.Sincerely,Audrey Loke