We stayed for 1 night in this hotel. Location is ok, about 10 mins walk to MRT station Lavender and almost the same to Farrer Park MRT. When we arrived, there were 5 staff behind the reception counter, but nobody said hello or helped us. The porter then got a little annoyed and asked one of them to help us, which he did after a minute or so. So our first impression was not so good. But the room was nice and with good wifi, although the complimentary Beverage and Mineral Water as listed on their website was not there and the room was not so big of course but hey it's Singapore. We also went for breakfast the next morning which was a bit overpriced and unfortunately no discounts for hotel guests. The swimming pool at the top is nice to do some laps. After exploring the city and before our flight at midnight, one of the staff was very helpful and friendly when we asked if we could go to the pool quickly to freshen ourselves up a little bit. As we had already checked out, he first let us take a change of clothes out of our bags that we stored temporarily at the hotel and then swiped his keycard to ensure that we could reach the swimming pool (you need your key to use the elevators). We were very happy with that and thought it was good service.
