Dear Mr. Daisuke,ありがとうございます for your kind words! We are delighted to hear that you enjoyed your stay and found our location convenient for your activities. It's wonderful to know that you were able to relax and recharge at our pool and shower facilities. We take pride in our friendly and attentive staff, and we're glad they made your experience memorable. Your compliments about our stylish and clean rooms are greatly appreciated. We look forward to welcoming you back to experience more of our resort atmosphere!Best regards,Iril Husairy SableAssistant Operations Manager - HotelsHotel Ora - Resorts World Sentosa

Dear Mr. Rick,We apologize for the unsatisfactory experience you encountered with our in-room dining service. Your feedback regarding the smoked salmon platter is concerning, and we will investigate this matter with our team to ensure it is addressed promptly. Please accept our sincerest apologies for the disappointment and inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a much-improved dining experience in the future.Best regards,Iril Husairy SableAssistant Operations Manager - HotelsHotel Ora - Resorts World Sentosa

Dear Ms. Euihyeok,감사합니다 for your kind words! We're glad to hear that you found our hotel conveniently located near Universal Studios and enjoyed our clean swimming pool. It's fantastic that you found it convenient to walk to the Sentosa Express as well. We hope to welcome you back for another pleasant stay in the future!Warm regards,Iril Husairy SableAssistant Operations Manager - HotelsHotel Ora - Resorts World Sentosa

Dear Ms. Cassandra,We're thrilled to hear that you enjoyed our hotel's proximity to Universal Studios, the monorail, and the vibrant city atmosphere. It's fantastic that you appreciated the nearby cafes as well. We hope to welcome you back for another enjoyable stay soon!Best regards,Iril Husairy SableAssistant Operations Manager - HotelsHotel Ora - Resorts World Sentosa