Dear Saf On, Thank you for your rating and feedback on our hotel service rendered. We apologize that our room conditions are not up to your expectations. We hope will not deter you from returning to our hotel again in near future.

Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority.

Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority.

Dear Valued Guest, We are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotel

Thank you for your feedback! I believed we have handled your reservation well despite it's not the hotel fault. and you told me that you are pleased with the service we provided. We will always try our best to provide the best service for our guests. Thank you.

Thank you for your wonderful rating. We are very delighted to hear that you enjoyed your stay with us. We hope to see you again in the near future.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand HotelsBeyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand HotelsBeyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand HotelsBeyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, Thank you for leaving a review after your stay. Please accept our most sincere apologies that did not meet your expectations. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. Once again, we are sorry for the unpleasant experience that you had. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotels Beyond Boutique, Experience like a Local.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments. We look forward to seeing you again and will always have your needs as our highest priority.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

Dear Hwee Hwang, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

Dear Mr Marco, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority.

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Hotel Manager

Dear Guest, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment and comments, we will try our best to improve our shortcomings. We look forward to seeing you again and will always have your needs as our highest priority. Hotel Manager

Dear Jung, Thank you for the review and rating. Sorry to disappoint you in our room size. You may book our deluxe room category which is larger in size for your future stays. Hope to be of service to you again in near future.

Dear Virginia, Thank you for the perfect rating and review. We are very pleased that did not disappoint you in our local hospitality touch. Hope to be of service to you again in near future.

Dear Anonymous, Thank yor for the fantastic rating! We are glad that you enjoyed your stay and our Team did not fail to deliver their local hospitality touch during your stay with us. Hope to be of service to you again.

Dear Toshio san, Thank you for the review and rating. We are glad that you find our hotel is convenient and staff service is good. Hope to be of service to you again!

Dear Anonymous, Thank you for the great review and awesome rating! Glad that our Team delivered their passion to serve during your stay with us. We hope to be of service to you again. Hotel Manager

Dear Au, Thank you for the awesome rating! Hope to see you again. Hotel Manager

Dear Cecilia, Thank you for staying with us. We are sorry that your stay is not to your expectations. Our Superior room size is from 13 to 15sqm, Deluxe from 18-21sqm , Triple 21sqm-28sqm. Hope above room size information will able to help in your decision in near future. For breakfast, our Platypus restaurant serve Continental Breakfast therefore choice is indeed limitation, We will have 1 main dish, 1 Chinese porridge and remaining Continental items. Hope to be of service to you again and the experience will not deter you in returning to us in near future.

Dear Anonymous, Thank you for the perfect rating and review. Hope to be of service to you again!

Thank You for the awesome review! We hope to see you again in future stays.

Dear Mr Robert On, Thank you for the rating and valuable feedback on our hotel and Team service delivery. We hope to be of service to you again!

Dear Hema, Thank you for the great ratings! See you again in future stays.

Dear Powda, Thanks for the awesome rating and review! We will share with Mery on your review and am sure she will feel awesome. Hope to see you again in near future.

Dear SHS, Thank you for your rating and compliments. We are sorry on the room size and poor soundproofing. Hope to see you again in near future!

Hi Sir/Mdm, Thank you very much for your positive response on our hotel and we are glad that you had an enjoyable stay with us. Do come back to stay with us again, and we will be most delighted to welcome you back.