Lobby

Beoordelingen van Comfort Suites Sioux Falls

2.5 out of 5
Comfort Suites Sioux Falls
3208 S Carolyn Ave, Sioux Falls, SD

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 314 van 858 beoordelingen" "
Gastenscore: 8 - Goed. 297 van 858 beoordelingen" "
Gastenscore: 6 - Redelijk. 126 van 858 beoordelingen" "
Gastenscore: 4 - Matig. 80 van 858 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 858 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Umposkawin

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything great
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your stay with us, and we hope you return soon.

10/10 – Uitstekend

Rick

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay at an affordable price. Facility and grounds are well-maintained. Repeat visitor and will stay there again.
2 nachten verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Rick, Thank you for choosing Comfort Suites Sioux Falls for your stay. We're thrilled to hear that you had a great experience with us and that you found our facilities well-maintained. We appreciate your loyalty as a repeat visitor, and we look forward to welcoming you back for another enjoyable stay.

2/10 – Ontzettend slecht

Ranae

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Roaches.
1 nacht verbleven in april 2024
Reactie van General Manager op 14 apr 2024
Dear Ranae,Thank you for sharing your feedback. It's concerning to learn about your experience. Rest assured, our team will promptly look into this matter and address it appropriately. We're committed to providing a comfortable environment for all our guests and hope to have the opportunity to welcome you back for a much-improved stay.

8/10 – Goed

Erica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed for a quick overnight stay driving across the country. Only thing I did not like; I wish there was a microwave in the room. Other than that the room was spacious with a comfortable bed.
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Dear Erica,Thank you for your recent stay at Comfort Suites Sioux Falls. We're delighted to hear that you found your accommodations to be clean and comfortable. Rest assured, your suggestion regarding the microwave will be taken into consideration for future improvements. Your comments are appreciated, and we look forward to your next visit.

10/10 – Uitstekend

Lori

Positief: Personeel en service, staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Lori,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope to have the pleasure of your company again soon.

10/10 – Uitstekend

Ebony

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Adrian

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Rick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The price was reasonable. Rooms and lobby are clean. Bathroom could stand to be re-caulked. Outside trash cans were overflowing.
1 nacht verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear Rick,Thank you for choosing Comfort Suites Sioux Falls. It's great to know you found our pricing reasonable and that our rooms and lobby were clean. We also appreciate your observations on the bathroom and the outside bins. Rest assured, we're addressing these points to ensure a more pristine environment. We look forward to welcoming you back for an even more satisfying stay.

8/10 – Goed

Lori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van General Manager op 15 mrt 2024
Dear Lori,We're thrilled you had a positive stay. Your comfort is our priority, and we're delighted it reflected throughout your visit. We look forward to welcoming you back to Comfort Suites Sioux Falls for another great experience.

10/10 – Uitstekend

Stephen

3 nachten verbleven in februari 2024

8/10 – Goed

Debra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not great parking The front desk gal was great. Needed to switch rooms and she was very accommodating. Loud noise coming from the room above and went right up to speak to them. She was great!
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 mrt 2024
Dear Debra,Thank you for taking a moment to review your recent stay. While we regret the inconvenience you experienced with your room, we're pleased to note our dedicated front desk agent was able to promptly accommodate a switch. Your feedback about parking will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon.

10/10 – Uitstekend

Vickie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Mike

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ronald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Room was very nice. It was a suite. We will stay there again when we are in the area.
1 nacht verbleven in januari 2024
Reactie van General Manager op 1 feb 2024
Dear Ronald,At Comfort Suites Sioux Falls, your comfort is our pleasure! We are so happy you enjoyed our accommodations, and we trust our team took great care of you. We can't wait to see you again!

10/10 – Uitstekend

Mahlon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Anatoliy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
For the price it was a nice hotel. Bed was comfortable and room was clean
1 nacht verbleven in januari 2024
Reactie van General Manager op 19 jan 2024
It brightens our day to know that you had a fantastic stay at Comfort Suites Sioux Falls! We trust you had a relaxing and cozy visit, and it's wonderful that our clean accommodations were up to your standards. Thank you for your review, and we hope to serve you again soon.

8/10 – Goed

LISA

Positief: Netheid, personeel en service en comfort kamer
Clean reasonably priced.
The facility is clearly older, But it is clean. Breakfast was good And staff was very accommodating.
1 nacht verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Dear Lisa,Thank you for complimenting our kind team, clean facilities, and tasty breakfast. We are glad you chose to stay with us at Comfort Suites Sioux Falls, and we look forward to your next visit!

2/10 – Ontzettend slecht

Sandra

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Linda

1 nacht verbleven in januari 2024

8/10 – Goed

Thomas

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Chris

1 nacht verbleven in december 2023

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed that the staff and everyone was very friendly and helpful
2 nachten verbleven in december 2023
Reactie van General Manager op 27 jan 2024
Dear Kate,Hearing that you had the welcoming, comfortable time we aim to provide makes our day. Thank you for sharing your positive experience and highlighting our friendly service. We cannot wait to welcome you back for another fantastic time. Until then, we wish you well.

10/10 – Uitstekend

Grant

1 nacht verbleven in december 2023

10/10 – Uitstekend

Ricardo

2 nachten verbleven in december 2023

8/10 – Goed

Kirk

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Jessica

1 nacht verbleven in november 2023

8/10 – Goed

Mike

1 nacht verbleven in november 2023

4/10 – Matig

William

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The staff was adequate. The breakfast tolerable. The eggs didn't taste like real eggs. Everything about the property seemed musty. Window in my room had lots of water build up inside. While I've stayed in worse, this was below the standards I expect from Comfort Sweets. It is unlikely I'll stay here again. For over $130.00, i expect much better.
1 nacht verbleven in november 2023
Reactie van General Manager op 15 nov 2023
Dear William,Thank you for choosing to be our guest in Sioux Falls. It's unfortunate to learn about aspects that fell below your expectations and ours. Our team will check the window in your room for repairs. We appreciate the valuable feedback, which will be used for our updates coming soon. We hope you will give us another try to experience our positive changes.

10/10 – Uitstekend

Morris, Rapid City

1 nacht verbleven in november 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Justin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Julia

Reisde met huisdieren, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I checked in with my service dog, and in direct violation of the ADA I was asked for her license and told they had to charge me anyway. When questioned she told me she wasn't charging me. The room looks fine but has a strong odor of bleach. My eyes are stinging a little bit so far I'm breathing on.
1 nacht verbleven in oktober 2023
Reactie van General Manager op 24 okt 2023
Dear Julia,Thank you for taking the time to share your insightful feedback. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that our accommodations did not meet all of your expectations and are sorry that some of our staff asked you inappropriate questions about your service dog. I have passed this along to upper management so they will be made aware of your comments. It would be an honor to be given another chance to provide you with the stay you expected and deserve.

8/10 – Goed

Pete

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was a little slow.
1 nacht verbleven in oktober 2023
Reactie van General Manager op 20 okt 2023
Dear Pete,Thank you for your review. We're pleased to note that you were satisfied with your overall experience. Your feedback will be shared internally to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you return soon.

8/10 – Goed

Randy, Forest Hills

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location
1 nacht verbleven in oktober 2023
Reactie van General Manager op 10 okt 2023
Dear Randy,Thank you for choosing to stay with us at Comfort Suites Sioux Falls. Our goal is to provide every guest with a wonderful experience, and we trust you were able to enjoy your visit. It's great to read our location was convenient for your needs. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope you'll choose us again in the future.

8/10 – Goed

Camille

1 nacht verbleven in oktober 2023

8/10 – Goed

Nicole

Last minute hunt to find a tool that wouldn’t kill my bank account led me here. Check in was easy. The lobby just had a fire place looking area with 2 tall back chairs - no tv or entrainment of any sort for order waiting guests. We walked in the back entry and I immediately noticed how dirty the stairs looked. Walked in our room and it was a sauna (93 degrees outside temp) and air was not on in the room. Thankfully it quickly cooled down. Hard wood floors through the entire room was different but not bad. Went for a dip in the pool… no clean pool towels. Standing water all around the pool area. The top part of the inside of the pool is so dirty someone else at some time etched in the words “clean this pool”. Breakfast was good. The juice machine was broken with no sign on it. Just a pitcher of orange juice sitting on the counter for anyone who didn’t want coffee or milk. Room for improvement in the cleaning department for sure otherwise, thankful to have somewhere to rest our heads for a night.
1 nacht verbleven in september 2023
Reactie van General Manager op 5 okt 2023
Dear Nicole,We appreciate you choosing Comfort Suites Sioux Falls and taking the time to share your feedback. We're glad you found our check-in process easy and enjoyed breakfast. Apologies for the issues you encountered during your visit, we will address these concerns to ensure improvements are made. Thank you for staying with us, and we hope to have the opportunity to provide you with a more satisfying experience in the future.

6/10 – Redelijk

Katina

1 nacht verbleven in september 2023

8/10 – Goed

Jessica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was nice. Was modern but beat up a bit in places. But satisfied our needs
1 nacht verbleven in september 2023
Reactie van General Manager op 1 okt 2023
Dear Jessica,Thank you for letting us know about your visit to Comfort Suites Sioux Falls. It is good to hear that our accommodations met your needs, and we appreciate your feedback about how we could have improved your experience. We hope you will come back and see us again in the future.

8/10 – Goed

Russell

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in september 2023

4/10 – Matig

Susan

Reisde met partner
Room in less than average condition. Two lamps and their outlets didn’t work, hair found in the bathtub. Breakfast was good. We called the front desk about the lamps but the gal working there said there was nothing she could do. Very disappointing! Won’t stay there again!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean.
1 nacht verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Thank you so much for choosing to stay with us at Comfort Suites Sioux Falls. We are thrilled to learn you had such a pleasant stay and appreciated our property. We hope to see you again soon, as it was a pleasure having you.

4/10 – Matig

Lisa

Negatief: Netheid, staat van de accommodatie en faciliteiten
parking lot not well lite, dirty hallway, refrigerator in room open and leaking all over floor, hair in tub. did not stay, requested refund and found other accommodations.
3 nachten verbleven in september 2023
Reactie van General Manager op 19 sep 2023
Dear Lisa,Thank you for taking the time to share your honest feedback. We are always seeking to improve, and your constructive feedback is helpful. It is our intention to provide our guests with well-maintained accommodations and facilities on all occasions, and we are very sorry to hear about the concerns that you had. Our maintenance and housekeeping teams will be alerted to these matters to ensure they are rectified promptly. It is our hope that you will give us another opportunity in the future to change your lasting impression.

8/10 – Goed

Carla

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Staff was extremely nice room was nice hotel needed some upgrades and carpet in the hallway very worn
1 nacht verbleven in september 2023
Reactie van General Manager op 17 sep 2023
Dear Carla,Thank you for choosing Comfort Suites Sioux Falls and for sharing your kind review. We are happy to know you were impressed with our wonderful staff and nice accommodations, and we look forward to welcoming you back on future visits to the area.

6/10 – Redelijk

Kyle

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Be careful of checkin process
They wouldn’t let me check-in without making a paper copy of my drivers license. In today’s ID theft world, this is such a poor practice. Hotels check ID to verify it is the actual person checking in… not to make a copy of the license. Nor would they confirm how they shred it later.
1 nacht verbleven in september 2023
Reactie van General Manager op 17 sep 2023
Dear Kyle, Thank you for your review. It was a pleasure having you as our guest recently. Please accept our apologies for any inconvenience caused by our policies. We'll be sure to share your feedback internally for further consideration. Take care, and we hope you enjoyed your time in Sioux Falls.

10/10 – Uitstekend

Susan

Positief: Personeel en service
3 nachten verbleven in september 2023

10/10 – Uitstekend

Dayna

1 nacht verbleven in september 2023

10/10 – Uitstekend

Mark

Reisde met familie
1 nacht verbleven in september 2023