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Beoordelingen van SpringHill Suites by Marriott Sioux Falls

3 out of 5
SpringHill Suites by Marriott Sioux Falls
4304 W Empire Pl, Sioux Falls, SD

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 537 van 955 beoordelingen" "
Gastenscore: 8 - Goed. 289 van 955 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 955 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 955 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 955 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

brice w

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice accommodations. Suite is very nicely appointed with lounge area separated from sleeping area allowing for me to read while my wife sleeps.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Anna

Our room smelled like smoke and was not clean! TV did not work. Was very disappointed. Staff was friendly and accommodating.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in april 2024

6/10 – Redelijk

Josh

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only negative I have on this property is I stayed for the entire week for work. They told me the room would only get cleaned once during my stay. Well turns out they never came in and cleaned my room. This is disappointing when you stay there all week they can’t even come in to clean the room.
4 nachten verbleven in april 2024

6/10 – Redelijk

Kerri

1 nacht verbleven in april 2024

10/10 – Uitstekend

Alison

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was clean, staff was friendly, beds were comfortable, breakfast was okay. The single entrance/exit for the parking lot is kinda funky but not a big deal. We will be back!
1 nacht verbleven in april 2024

8/10 – Goed

Jessica

1 nacht verbleven in maart 2024
Reactie van Stephanie M. op 18 apr 2024
Jessica, thank you for the fantastic score! We appreciate you taking the time to give us a rating. We hope to see you the next time you are in the area!

10/10 – Uitstekend

Kip, Jackson

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet hotel!
4 nachten verbleven in maart 2024
Reactie van Stephanie M. op 18 apr 2024
Kip, thank you so much for the fantastic review! We are happy to see that we were able to provide a fantastic stay! We can't wait to see you again the next time you are in the area!

8/10 – Goed

Jill

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Stephanie-Management op 3 mrt 2024
Jill, thank you for the rating! We appreciate the score and hope to see you the next time you are in the area!

8/10 – Goed

Elizabeth, Baton Rouge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and the bed was wonderfully comfortable. Breakfast was a little sparse, although what was there was good quality. Worth the money!
1 nacht verbleven in februari 2024
Reactie van Stephanie-Management op 3 mrt 2024
Elizabeth, thank you so much for the fantastic review! We appreciate the feedback and hope to see you again the next time you are in Sioux Falls!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great trip!
Nice and clean rooms! Staff was friendly. Only complaint was there wasn’t much food left for breakfast even though there was over an hour and a half left to go.
1 nacht verbleven in februari 2024
Reactie van Stephanie M op 6 feb 2024
Thank you for the feedback about our rooms and staff! We really appreciate the feedback from our guests and we would like to apologize that the breakfast was not kept full for the entire length of the breakfast, we have spoken to the staff to ensure that we have a solution.

4/10 – Matig

zulma

Zakenreiziger
no bat towels no shampoo
1 nacht verbleven in januari 2024
Reactie van Stephanie M op 6 feb 2024
Zulma, I apologize that there was an issue with your room during your stay. We have spoken to our housekeeping team to prevent this from being an issue in the future. We really hope the next time you are in the area you give us a chance to provide a fantastic stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Stephanie M op 6 feb 2024
Thank you for the PERFECT score! We love to see feedback from our guests and hope to see you again the next time you are in Sioux Falls!

6/10 – Redelijk

Brice

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Stephanie M op 6 feb 2024
Brice, thank you for the score. We appreciate our guests feedback and would love to hear how we can improve your stay for next time. We hope the next time you are in Sioux Falls you give us a chance to provide a fantastic stay!

4/10 – Matig

Tori

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dirty and noisy
My room was very dirty. There were peanuts on the carpet, used gum and grime on the bathroom floor, the toilet had poop and trash in it, and the couch was so stained i was afraid to sit on it. The walls were also thin and I could hear both my neighbors and the highway outside all night. I expected a lot more based on the reviews and the price.
1 nacht verbleven in januari 2024
Reactie van Stephanie M op 6 feb 2024
Tori, I am so sorry to hear that you did not have a great stay. Our goal is always to provide the best guest stay that we can. We have worked with our housekeeping team on how to prevent stays like this for the future. We hope the next time you are in the area you give us another chance.

10/10 – Uitstekend

Norma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Needed place to stay because of the blizzard
1 nacht verbleven in januari 2024
Reactie van Stephanie M op 6 feb 2024
Thank you Norma for the fantastic score! We love to see when we have provided our guests a fantastic stay! We hope to see you again the next time you need a room!

10/10 – Uitstekend

Bradley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Stephanie M op 6 feb 2024
Bradley, thank you so much for the perfect score! We love to see feedback from our guests and hope to see you again the next time you are in the area!

10/10 – Uitstekend

Deb

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay and price!
Excellent hotel. If i had to say anything not so good, was the bed was so soft. Kinda rolled to the middle.
2 nachten verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Deb, thank you so much for the fantastic review! We really appreciate feedback and are happy to see you had a great stay! We can't wait to see you again the next time you are in the area!

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en comfort kamer
Birthday weekend
Very nice hotel. Clean and comfortable beds. Quiet for sleeping.
1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Kimberly, thank you so much for the review! We really appreciate the feedback and are happy to see that we were able to provide a great stay!

10/10 – Uitstekend

Mandy

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Flew in for a class / convention for the Spader Group and your location was able to accommodate us very nicely. We would absolutely stay with you again.
5 nachten verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Mandy, thank you so much for the wonderful review! We would love to have your group here again! We appreciate the feedback and look forward to seeing you again in the future!

10/10 – Uitstekend

Lisa

1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Lisa, thank you for the great score! We really appreciate the feedback and look forward to seeing you again the next time you are in the area!

10/10 – Uitstekend

Justin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was nice and clean.
1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Justin, thank you so much for the review! We really appreciate the feedback and hope to see you again the next time you are in the area!

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Amanda, thank you for the perfect score! We appreciate feedback from our guests and look forward to seeing you again the next time you are in the area!

10/10 – Uitstekend

VICKI

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Vicki, thank you so much for the perfect score! We love to see when we have provided a great stay! We appreciate the feedback and hope to see you again the next time you are in the area!

10/10 – Uitstekend

Carla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Carla, thank you so much for the feedback score! We really appreciate when we can provide our guests with a great stay! We look forward to seeing you again the next time you are in the area!

10/10 – Uitstekend

Gina

1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Gina, thank you for the perfect score! We love to see when we have provided our guests with a great stay! We look forward to seeing you again the next time you are in Sioux Falls!

10/10 – Uitstekend

Milana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Milana, thank you for the fantastic score! We really appreciate the feedback and hope to see you again the next time you are in the area!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet
Reactie van Stephanie-Management op 3 mrt 2024
John, thank you so much for the perfect score! We really appreciate the feedback and hope to see you again in the future!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Thank you for the fantastic score! We appreciate the feedback and hope to see you again the next time you are in Sioux Falls!

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay over the weekend
2 nachten verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Nancy, thank you so much for the fantastic review! We are happy to see you had a great stay and we hope to see you again in the future!

10/10 – Uitstekend

Melinda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Stephanie M op 6 feb 2024
Melina, Thank you for the fantastic score! We appreciate the feedback and hope to see you again the next time you are in Sioux Falls!

10/10 – Uitstekend

Rhonda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is clean and quiet. Easy access to shopping and driving to downtown.
1 nacht verbleven in november 2023
Reactie van Stephanie M op 6 feb 2024
Rhonda, thank you so much for the fantastic review! We love to see that you were able to experience Sioux Falls and that you had a great stay! We look forward to seeing you again the next time you are in the area!

10/10 – Uitstekend

Rhonda

Positief: Staat van de accommodatie en faciliteiten
Convenient location. Great amenities clean and friendly.
1 nacht verbleven in november 2023
Reactie van Stephanie M op 6 feb 2024
Rhonda, thank you so much for the fantastic review! We are so happy to see you had a great stay and we look forward to seeing you again in the future!

10/10 – Uitstekend

Nicki

Reisde met partner
Positief: Voorzieningen
Rooms were absolutely beautiful, very large and beds were comfortable. Fully equipped with mini fridge and microwave. Staff were extremely help with suggestions around for the brief stay. Great experience.
1 nacht verbleven in november 2023
Reactie van Stephanie M op 6 feb 2024
Nicki, thank you so much for the fantastic review! We are happy to see that you had a great experience with your stay and our staff! We look forward to seeing you again the next time you are in the area!

8/10 – Goed

Dixie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were all very personable.
2 nachten verbleven in november 2023
Reactie van Stephanie M op 6 feb 2024
Dixie, thank you so much for the fantastic score! We really appreciate the feedback and hope to see you again the next time you are in the area!

8/10 – Goed

Kim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Stephanie M op 6 feb 2024
Thank you for the great score! We appreciate the feedback and hope to see you again the next time you are in Sioux Falls so that we can provide an even better experience!

10/10 – Uitstekend

Gail

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

Tera

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Heater/AC different than most!
The only bad part of our room was the heater/ac unit, it was not easy to get it to heat and when we did it roasted us out so when turned down the ac came on and made it cold. The lady at front desk was wonderful when I told her. Overall would stay there again! Breakfast was above and beyond!
1 nacht verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
I didn't appreciate the t.v. being on every night when I returned to the hotel.
4 nachten verbleven in oktober 2023

8/10 – Goed

Pat

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here before and always liked it . It is clean and we feel very safe here. easy parking close to the Mall .
1 nacht verbleven in oktober 2023
Reactie van Jaarel - Front Desk Associate op 8 nov 2023
Dear Pat,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Jaarel - Front Desk Associate op 8 nov 2023
Dear Susan,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Aaron

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Suoer clean and friendly.
Very clean and friendly hotel. Front desk guy was great. Breakfast was pretty good. Overall a great night sleep. We will stay again next time we're in town.
1 nacht verbleven in oktober 2023
Reactie van Jaarel - Front Desk Associate op 8 nov 2023
Dear Aaron,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Angela

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Those working were not the nicest. Put hairdryers in each room. Huge help. Handicap room was not really set up very well.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Sara

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The first room ended up not working for what we needed but we pulled out the sofa bed it was a twin bed that laid on the floor. We needed at least a full size aside from that the mattress had a huge stain on it. We asked to for a room with double beds and the men at the front desk were very nice and were able to switch rooms. The new room must have been a storage/ staff area because there was just a paper with the number over the sign on the door. The room at first appeared clean other then the food on tray but when I checked he bed it was obvious that the sheet has not been changed. The soap dish in the bathroom was never cleaned they just put new soap on top of it. I went back to the desk to ask for clean bedding and again the men at the desk were doing their best to make it right. It just didn’t seem like housekeeping really cared if the rooms were clean or not
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Brett

3 nachten verbleven in oktober 2023

10/10 – Uitstekend

MARY, Cabot

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Jaarel - Front Desk Associate op 8 nov 2023
Dear Mary,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jaarel - Front Desk Associate op 8 nov 2023
Dear James,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Chelsi

2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Karissa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

eduardo

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jaarel - Front Desk Associate op 8 nov 2023
Dear Eduardo,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.