Hotels in de buurt van Six Poor Travellers House (Rochester)

"Behulpzaam personeel, mooi aangekleed in kerstsfeer & erg sfeervol"

"The houseboat is located in a marina which looks a bit rundown, a car is absolutely necessary to go to Rochester or any other nearby village. The owners have been renovating the property for the past few years and indeed our room was nicely decorated and clean. Unfortunately though the boathouse is located next to a highway bridge and the noise is just unbearable. We booked our room in November 2024 for a stay in July 2025 on a B&B basis. At our greatest surprise we were told that they no longer serve breakfast but that they would get back to us after our departure to agree on a partial refund. They never did. We contacted Hotels.com and instead of helping out they simply said they could not get hold of the owners… So we ended up paying 135€ for a one night stay without breakfast (extremely expensive for a room only rate) and had to go to Rochester and pay an additional 23£ to have breakfast! That was deeply disappointing. If the owners had decided to no longer serve breakfast they should have informed Hotels.com and the incoming customers and have the latter decide whether they wanted to keep their reservation. As simple as that. Hospitality is after all a profession… "