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Beoordelingen van The Carre Arms Hotel

3 out of 5
The Carre Arms Hotel
1 Mareham Lane, Sleaford, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 33 van 82 beoordelingen" "
Gastenscore: 8 - Goed. 34 van 82 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 82 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 82 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 82 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good for me in terms of location. Quiet, friendly and efficient staff. Room a bit dated but no big deal for me.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the staff were very friendly and attentive. Particularly the owners who spent time with us over breakfast. The hotel has a lot history and we were shown around behind the general public areas. Whilst the bedrooms have not been brought into the present day, and are somewhat retro, they are comfortable, clean and warm. Would definitely stop here again. The restaurant/ bistro is a must. Cask beer was faultless.
1 nacht verbleven in februari 2024
Reactie van Lisa op 19 feb 2024
Thank you for your kind review. I agree, our staff are great. We enjoyed meeting you and look forward to your next visit.Safe travels.

10/10 – Uitstekend

Carl

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good food and clean rooms!
4 nachten verbleven in januari 2024
Reactie van Lisa op 30 jan 2024
Thank you for the fabulous review.See you again soon we hope!

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel to stay in food impeccable staff we’re all lovely and helpful parking was really good to ,definitely be staying again
1 nacht verbleven in december 2023
Reactie van Lisa op 30 jan 2024
Glad to hear you will be staying with us again. Make it soon!

4/10 – Matig

Debbi

Positief: Personeel en service
Negatief: Voorzieningen
1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Phil

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was really comfortable and clean. It was seviced every day too. The staff were very friendly and helpful. Food was grand. All in all a very good stay.
5 nachten verbleven in juli 2023

8/10 – Goed

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here for a wedding we were attending locally. Very comfortable, friendly staff and a lovely breakfast.
2 nachten verbleven in juni 2023
Reactie van Reception. op 23 jun 2023
Thank you. We hope you visit again soon.

6/10 – Redelijk

stephen

Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2023
Reactie van Reception op 14 jun 2023
Thank you.

10/10 – Uitstekend

Andrew

1 nacht verbleven in april 2023
Reactie van Reception op 14 jun 2023
Thank you so much!

10/10 – Uitstekend

Louise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for one night prior to attending a wedding in the area. Staff excellent; small issue regarding room amenities was dealt with efficiently and quickly. Good breakfast and hotel is handy for town centre. Free parking. Recommended.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

MARTIN, BISHOP'S STORTFORD

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023

8/10 – Goed

Elizabeth

3 nachten verbleven in februari 2023

8/10 – Goed

Tim

Positief: Netheid, personeel en service en comfort kamer
Comfortable place for a one night stay
The Carre Arms Hotel is well situated for access to Sleaford. We only had limited interaction with the staff but they were friendly. The room was large and clean and the bed was comfortable. It did look a little dated and could do with a bit of TLC but this didn't negatively impact our stay. Were weren't there long enough to use the bar or restaurant so can't comment on those. The hotel is right next to a railway line and close to Sleaford station so from our room you could hear every train that passed. We would stay here again if in this area.
1 nacht verbleven in januari 2023

8/10 – Goed

Glenda

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Quaint & Charming
The hotel has a very 'cosy and country' ambience, with a wonderful log fire in the back bar and a stunning, central 'Victorian courtyard'. The Owners and staff were lovely, very helpful and friendly. The bedroom was a little dated but very clean and comfortable, with the usual amenities.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Andrew

1 nacht verbleven in januari 2023
Reactie van Lisa op 20 jan 2023
Thank you!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
The room was adequate
The hotel staff were great. The room was small and needs updating. The bed mattress needs replacing as not vet comfy and the same about the pillows. Overall we found it adequate and not worth the expense.
2 nachten verbleven in november 2022
Reactie van Lisa op 20 jan 2023
Thank you for your feedback. The mattresses and pillows are regularly reviewed. Sorry they were not to your taste. Just mention to the reception on your next visit to a hotel, i am sure they would find you pillows etc to your taste. As would we.

8/10 – Goed

Jane

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely room, massive bed, staff all very helpful, food was lovely.
2 nachten verbleven in oktober 2022
Reactie van Lisa op 16 okt 2022
Thank you for your kind words.We hope to see you again soon.Kind regards,

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Reception op 24 jul 2022
Thank you so much. See you again soon we hope.

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and polite. We would not hesitate to stay there next time we are in the area. No complaints, it was a very pleasant experience.
2 nachten verbleven in juli 2022
Reactie van Reception op 24 jul 2022
Thank you.

10/10 – Uitstekend

NIGEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Room was clean and tidy.
1 nacht verbleven in juli 2022
Reactie van Reception op 24 jul 2022
Fabulous!. See you again soon we hope.

8/10 – Goed

Dean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Reception op 24 jul 2022
Thank you!

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A lovely clean room with plenty of hot water.
1 nacht verbleven in juni 2022
Reactie van Lisa op 21 jun 2022
Thank you so much. I am glad you enjoyed your stay.

10/10 – Uitstekend

Simon

1 nacht verbleven in mei 2022
Reactie van Reception op 1 jun 2022
Thank you. We hope to see you again soon.

8/10 – Goed

chris

1 nacht verbleven in maart 2022
Reactie van Lisa op 11 mei 2022
Thank you!

8/10 – Goed

Sharon

1 nacht verbleven in maart 2022
Reactie van Reception op 15 mrt 2022
Thank you.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Reception op 11 dec 2021
Happy you had a good stay. Safe onward journey!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Lisa op 26 okt 2021
Thank you so much. We hope to see you again soon.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Miserable owner; overpriced / overcharged
No one at reception which had a fusty smell mixed with furniture polish and air freshener Pressed the buzzer and receptionist rushed through check in when checking I had booked via Hotels.com and was quite abrupt regarding the payment they receive by advertising on Hotels.com - but my booking is 1 more than they would have had if it hadn't come up on my search of the area. The receptionist wasn't happy that I had booked room only either but I had to leave early. I wish I'd gone across the road to the supermarket and picked up some food rather than ordering Rump Steak and a Lime and Soda. The Rump steak turned out to be warmed up slices of beef with lumpy mashed potato and I was charged £3.45 for the Lime and Soda which was marked as "Bar" on my bill, when I queried the price with the receptionist (now the waitress taking payment)said its right it the way of the world, expensive - I replied greedy more like but paid the bill because I was made to feel awkward and argumentative. The room was not very clean with dust in corners of the wooden shelf and the wooden dressing table and mirror. I won't be booking this miserable place again via Hotels.com and definitely not directly. Assuming the receptionist / waitress is the owner. If not then the owner needs to be aware of the rude member of staff overcharging guests who will never book via any hotel site and definitely not book direct
1 nacht verbleven in oktober 2021
Reactie van Lisa op 20 okt 2021
Good morning Mrs Lawson. Just to point out that I am the owner and I didn’t meet or serve you upon this occasion, but thank you so much for taking the time to log your feedback. We are a smaller hotel which does not justify a dedicated member of staff in reception at all times of the day. However, there is a bell and a staff member generally arrives very promptly. Occasionally it can take a minute or so if we are helping other guests with their luggage for example. Apologies for the smell of cleaning products upon your arrival, we are still practicing Covid protocol and we can be cleaning throughout the day. It sounds like you ordered the very popular roast English beef with a pepper cream on crushed baby potatoes, sorry you expected it to be a steak. Incidentally, we do offer a sirloin steak and a ribeye steak on our menu. We will look into the dust situation, I assure you it is not our normal standard, however, we do try not to enter the room once it has been cleaned and try to stagger the use of the rooms between guests wherever possible whist we are in these Covid times

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2021
Reactie van Lisa op 20 okt 2021
Thank you. We hope you stay with us again soon.

8/10 – Goed

HAYLEY

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great location
work stay great location nice hotel
1 nacht verbleven in september 2021
Reactie van Reception op 10 sep 2021
Thank you! We hope to see you again soon.

4/10 – Matig

David

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
My fault as I didn't check in time which was restrictive to 8pm. Ruined my stay as I was delayed by traffic.
1 nacht verbleven in augustus 2021
Reactie van Reception op 7 sep 2021
Sorry, there was a problem with your late arrival. We did have our receptionist stay a few hours late for you. I hope your actual stay was good though. Thank you for your feedback.

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay! Will be back for business.
It was very pleasant. Good choice of wine and poured a good pint of Guinness.
1 nacht verbleven in augustus 2021
Reactie van Lisa op 1 sep 2021
What more can you ask for! Thank you very much indeed, Come back soon.

10/10 – Uitstekend

Anthony

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and helpful
Owner and staff are so friendly and helpful, been twice now, love it Food outstanding, nice real ale, lovely wine, just wish my room had a bath😂 but not the end of the world
1 nacht verbleven in augustus 2021
Reactie van Lisa op 27 aug 2021
Thank you for your great review. Call us next time so we can tell you which room type has a bath. We hope to see you again soon. Kind regards, Lisa

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I Liked the friendlyness of the staff. The receptionist/manager was really good, straight to the point and very helpful.
1 nacht verbleven in augustus 2021
Reactie van Reception op 6 aug 2021
Good Evening Thank you for your review. We are happy you enjoyed your stay. Come back soon!

8/10 – Goed

Barry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021
Reactie van Reception op 4 aug 2021
Thank you for your review.

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place to stay in Sleaford
Friendly staff. Good food. Very convenient.
1 nacht verbleven in juli 2021
Reactie van Lisa op 21 jul 2021
Full marks! Thank you! We hope you stay with us again soon.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable Stay
Very friendly staff and a comfortable stay. Right next to Sleaford station. Plenty of parking. 20 minutes from RAF Training College. Would stay again.
2 nachten verbleven in juli 2021
Reactie van Lisa op 18 jul 2021
Thank you for your great review. I hope you do stay again.....we look forward to it. .

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant stay
Quick one night stay visiting family in the area. This seems to be the only hotel in Sleaford! (Apart from the horrid Travelodge on Holdingham Roundabout.) Staff seemed very switched on and welcoming, our room was very nice and clean. We were concerned we might be disturbed by noise from the railway or the kitchen extractor unit outside our window, but there was no noise from either by bedtime and we had a great night's sleep. The bar/restaurant looked nice, we would like to try it sometime. We had to rush off in the morning or else we would have taken the lovely manager (owner?) up on her offer of coffee.
1 nacht verbleven in juni 2021
Reactie van Lisa op 7 jul 2021
Thank you for your glowing review. Come back soon, I'll have the coffee on for you!

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend visit
Great stay, friendly staff
1 nacht verbleven in juni 2021
Reactie van Lisa op 7 jun 2021
Great review. Thank you very much! We hope to see you again soon.

8/10 – Goed

MR C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Warm welcome from the start, comfortable staying. I didn’t eat there but was offered evening meal and breakfast, good nights sleep. The only thing I found was that the WiFi wasn’t very good in receiption
1 nacht verbleven in mei 2021
Reactie van Lisa op 6 jun 2021
We are so happy you had a warm welcome and a comfortable stay with us and we hope next time you get chance to eat with us too! Happy the wi-fi worked well in your room. We look forward to your next visit.

6/10 – Redelijk

Ian

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2021
Reactie van Reception op 2 apr 2021
Thank you.

8/10 – Goed

Rob

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2020
Reactie van Lisa op 3 dec 2020
I am so happy you enjoyed your stay. We hope to see you again when you are next in the area. Hopefully we will be out of lockdown and allowed to show off our lovely restaurant and bars.

8/10 – Goed

jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020
Reactie van Reception op 21 sep 2020
Thank you. Hope to see you again soon..

10/10 – Uitstekend

sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was a great little find, certainly one we'd use again - great Comfy beds as well the evening food was superb and the service was perfect - Thank you to Lisa and her team.
1 nacht verbleven in augustus 2020
Reactie van Reception op 2 sep 2020
What a lovely review. Thank you very much I shall share it with our team. See you again soon, we hope!

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in augustus 2020
Reactie van Reception. op 11 aug 2020
Thank you. Happy you enjoyed your stay!

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
All was ok but the WiFi didn’t work initially and the receptionist couldn’t sort until her manager was back and she wasn’t sure when that would be and there were only 2 sockets in the whole room so had to decide whether to charge items,watch tv or use kettle
1 nacht verbleven in maart 2020
Reactie van Reception op 28 mrt 2020
Thank you for your review. It is a difficult time at the moment for hospitality,,,, and wi-fi :),,,, in light of the current Corona virus pandemic. However, we still appreciate your feedback and will endeavor to correct these minor issues when these dark times have passed.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Return Visit
Second stay, visited 2 nights in December to enjoy Sleaford Christmas Market. Brilliant welcome & great service.
1 nacht verbleven in februari 2020
Reactie van Reception op 2 mrt 2020
Thank you so much for your 10 out of 10 review. We hope to see you again soon!

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in februari 2020
Reactie van Reception op 2 mrt 2020
Thank you for your review.