Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 77 van 107 beoordelingen" "
10 - Uitstekend
77
Gastenscore: 8 - Goed. 19 van 107 beoordelingen" "
8 - Goed
19
Gastenscore: 6 - Redelijk. 7 van 107 beoordelingen" "
6 - Redelijk
7
Gastenscore: 4 - Matig. 2 van 107 beoordelingen" "
4 - Matig
2
Gastenscore: 2 - Ontzettend slecht. 2 van 107 beoordelingen" "
2 - Ontzettend slecht
2
9,6/10
Netheid
9,2/10
Personeel en service
9,0/10
Voorzieningen
9,6/10
Staat van de accommodatie en faciliteiten
9,0/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Yuri
Zakenreiziger
30 aug 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New, roomy and clean hotel near Slough center
New, roomy and clean hotel near Slough center. Great for longer stays. Good breakfast choices. Free tea and coffee 24/7. The positive fact that is is in the center, near shops, restaurants, etc. can also be seen as a negative because it was at times noisy from traffic until about 22:00-23:00. The double glazing worked well overall and I had not trouble sleeping, though.
Yuri
13 nachten verbleven in augustus 2021
Reactie van Brici Sebastiao - Guest Services Supervisor op 24 sep 2021
Dear Yuri,
Thank you so much for your 10/10 review!
I am so glad to hear that you enjoyed yourself and that the hotel was accommodating. You will be glad to hear that I have passed on your feedback to the team. We look forward to welcoming you back to the hotel again soon!
Thanks for staying with us.
10/10 – Uitstekend
MILLICENT
Reisde met familie
3 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the thoughtful, helpful and friendly staff.
MILLICENT
1 nacht verbleven in februari 2024
Reactie van Anuradha Ubeysinghe - front desk team leader op 3 feb 2024
Dear Millicent, Thank you for leaving us a feedback and for giving us 5/5! We are glad to see that your experience with us was a good one and we really hope to see you again at Residence inn Slough. It was our pleasure to assist you during your stay! Kind regards, Anuradha Ubeysinghe
8/10 – Goed
cynthia
Reisde met partner
10 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking off site is inconvenient
cynthia
1 nacht verbleven in januari 2024
Reactie van Christian Cabasa - Guest Services Supervisor op 12 jan 2024
Hi Cynthia! Thank you for your review and for staying with us at the Residence Inn Slough! We appreciate your score of 4/5 and we do apologise if the off-site parking is inconvenient. Please be aware that we do have a courtyard at the back of the hotel to temporary unload your luggage and check in, but afterwards, you will have to move your vehicle as they are yellow-bay parking slots. We do look forward to welcoming you back to stay with us and we hope you enjoyed the start of the year! Kind regards, Christian CabasaGuest Services Supervisor
10/10 – Uitstekend
He
12 nov 2023
He
2 nachten verbleven in november 2023
Reactie van Christian Cabasa - Front Office Team Leader op 14 nov 2023
Hi He! Thank you so much for choosing to stay with us at the Residence Inn Slough! We truly appreciate your time in sharing your scores! It will be my pleasure to pass on this amazing score of 10/10 to the rest of the team to ensure they know what you thought about your stay! Kind Regards, Christian CabasaFront Office Team Leader
6/10 – Redelijk
Syed Zafeer, DUBAI
Reisde met familie
7 nov 2023
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Inconvenient check in and no house keeping.
Syed Zafeer
2 nachten verbleven in november 2023
Reactie van Anuradha Ubeysinghe - Front desk team leader op 8 nov 2023
Dear Syed, Thank you for leaving us a feedback! We are really sorry to see that you were not happy about the check in process and the housekeeping service. Rest assured we will keep into consideration your feedback for the future. It was our pleasure to assist you during your stay!Kind regards, Anuradha Ubeysinghe
10/10 – Uitstekend
Michelle
Reisde met familie
24 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely place for a family of four. One bedroom with children on sofa bed in living room. Lovely dining and kitchen area. Perfect for our one night stay. Not a complaint but it’s very central and quite grim outside the property. For a nights stay after a day at Lego land it was perfect but certainly not for exploring what was outside. Breakfast was great, better than expected and parking only a 2/3 min walk. Would stay here again.
Michelle
1 nacht verbleven in oktober 2023
Reactie van Christian Cabasa - Front Office Team Leader op 25 okt 2023
Hi Michelle! Thank you so much for choosing to stay with us at the Residence Inn Slough! We are so thrilled to know that you enjoyed your time with us and we appreciate your time in letting us know! Please allow me to share this amongst the team to ensure they know how you found it! Once again, we cherish your feedback and we look forward to welcoming you back if you are ever in the Slough area again!Kind regards, Christian CabasaFront Office Team Leader
10/10 – Uitstekend
Colleen
22 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly, comfortable, good restaurant.
Very good! Comfortable, clean, friendly staff, well-equipped unit, very soft bed, good restaurant (including breakfast). Would stay here again if ever in Slough. Thank-you!
Colleen
1 nacht verbleven in oktober 2023
Reactie van Anuradha Ubeysinghe - Front desk team leader op 25 okt 2023
Dear Colleen, Thank you for leaving us a feedback and for giving us an outstanding 10/10!We are glad to see that your stay with us was a good one and we really hope to see you again at Residence inn slough!It was our pleasure to assist you during your stay!Sincerely,Anuradha UbeysingheFront desk team leadercrew@moxyslough.comreception@residenceinnslough.com
10/10 – Uitstekend
Bente
24 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bente
1 nacht verbleven in september 2023
Reactie van Christian Cabasa - Front Office Team Leader op 25 sep 2023
Hi Bente! Thank you so much for staying with us #AtTheMoxy Slough! We appreciate your feedback and we look forward to welcoming you back to #PlayOn again soon!Kind regards, Christian CabasaFront Office Team Leader
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
29 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
we satisfied with our stay at this hotel. it was very clean and comfortable.
Geverifieerde reiziger
2 nachten verbleven in augustus 2023
Reactie van Anuradha Ubeysinghe op 30 aug 2023
Good morning, Thank for leaving us a feedback and for giving us 10/101 We are glad to see that your experience in our hotel was a good one and we really hope to see you soon at Residence inn Slough. It was our pleasure to assist during your stay! Kind regards, Anuradha Ubeysinghe Front desk team leader
10/10 – Uitstekend
Marianna
26 aug 2023
Marianna
1 nacht verbleven in augustus 2023
Reactie van Gabriela op 16 sep 2023
Dear Marianna,thank you for staying with us at the Residence Inn Slough. We love your 5/5 review, put a smile on our face. :)See you soon! Sincerely,Gabriela DumencicNights Supervisor
10/10 – Uitstekend
Anil
21 aug 2023
Anil
2 nachten verbleven in augustus 2023
Reactie van Christian Cabasa - Front Office Team Leader op 11 sep 2023
Hi Anil! Thank you so much for staying with us at the Residence Inn Slough! We are so thrilled to know you enjoyed your stay and we are so grateful with the 5/5 score! We look forward to welcoming you back to: Live your way while traveling, at the Residence Inn Slough.Kind regards, Christian CabasaFront Office Team Leader
8/10 – Goed
Paul
19 aug 2023
Paul
2 nachten verbleven in augustus 2023
Reactie van Christian Cabasa - Front Office Team Leader op 20 aug 2023
Hi Paul!Thank you so much for choosing to stay with us at the Residence Inn Slough! We appreciate your time in letting us know how your stay went and we massively thank you for the score of 8 out of 10! We most definitely cannot wait to welcome you back to: Live your way while traveling! Kind regards, Christian CabasaFront Office Team Leader
8/10 – Goed
Chidiebere
9 aug 2023
Chidiebere
3 nachten verbleven in augustus 2023
Reactie van Anuradha Ubeysinghe - Front desk team leader op 30 aug 2023
Dear Chidiebere, Thank you for leaving us a feedback and for giving us a feedback! We are glad to see that your stay with us was a good one and we really hope to see you again at Residence inn Slough! It was our pleasure to assist you during your stay! Kind regards, Anuradha Ubeysinghe Front desk team leader
10/10 – Uitstekend
Helen
Zakenreiziger
3 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay in Slough
Fabulous from check in to check out - all staff were incredibly helpful - great service, grest stay
Helen
1 nacht verbleven in juli 2023
Reactie van Anuradha Ubeysinghe op 3 aug 2023
Dear Helen, Thank you for your feedback and for giving us a 10/10! We are glad to see that you stay with us was a good one and we really hope to see you again at Residence inn Slough. It was our pleasure to assist you during you stay! Kind regards, Anuradha Ubeysinghe
10/10 – Uitstekend
Jean
Reisde met familie
28 jul 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel, excellent staff in the middle of the town located on a busy junction but with windows closed it was ok. I would definitely stay there again.
Jean
1 nacht verbleven in juli 2023
Reactie van Anuradha Ubeyisnghe op 28 jul 2023
Dear Jean, Thank you for your feedback and for giving us 5/5! We are glad to see that your stay with us was a good one and we really hope to see you again at Residence inn Slough! It was our pleasure to assist you during your stay! Sincerely, Anuradha Ubeysinghe Front desk team leader
10/10 – Uitstekend
Parveen
Reisde met een groep
24 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parveen
1 nacht verbleven in juli 2023
Reactie van Anuradha Ubeysinghe op 25 jul 2023
Dear Parveen, Thank you for leaving us a feedback and for giving us a 10/10! We are glad to see that your stay with us was a good one and we really hope to see you again at Residence inn Slough! It was our pleasure to assist you during your stay! Kind regards, Anuradha Ubeysinghe Front desk team leader
8/10 – Goed
Pamela
Reisde met familie
18 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was very clean and the staff was very friendly. The suite that we had was spacious with a queen bedroom and a pullout sofa in the main area. My only complaint is that the staff was not available after 10pm to assist. They had just “closed” the bar and would not serve us a drink at 10:05pm. They also did not provide sheets for the sofa bed in the room and never answered our call to the front desk. It was probably 11-11:30pm but we got in late because of a flight issue and I thought hotels provided 24hr service. I guess not, but wanted to share my experience. Breakfast was also good. The area around the hotel is not great but we didn’t have any issues.
Pamela
1 nacht verbleven in juli 2023
Reactie van Anuradha Ubeysinghe op 18 jul 2023
Dear Pamela, Thank you for leaving a review! We are sorry to see that your stay was not a good one and we would like to apologise for any inconvenience during your stay! Our hotel does provide 24H service and rest assured that we will take your feedback into consideration for the future. We hope that this experience will not stop you from coming back at Residence inn Slough and hopefully change your mind. It was our pleasure to assist you during your stay! Kind regards, Anuradha Ubeysinghe Front desk team leader
10/10 – Uitstekend
Philippa
Reisde met familie
18 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Philippa
1 nacht verbleven in juli 2023
Reactie van Anuradha Ubeysinghe op 18 jul 2023
Dear Philippa, Thank you for leaving us a feedback and for giving us a 10/10! We are glad to see that your stay with us was a good one and we really hope to see you soon at Residence inn Slough. It was our pleasure to assist you during your stay! Kind regards, Anuradha Ubeysinghe Front desk team leader
4/10 – Matig
Catherine
13 jul 2023
Catherine
1 nacht verbleven in juli 2023
Reactie van Anuradha Ubeysinghe op 3 aug 2023
Dear Catherine, Thank you for leaving us a feedback and for giving us 4/5! We are glad to see that overall you stay was a good one and we really hope to see you again at Residence inn Slough! It was our pleasure to assist you during your stay! Kind regards, Anuradha Ubeysinghe Front desk Team leader
2/10 – Ontzettend slecht
Sherelle
10 jul 2023
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Customer service was rude and in considerate. After refusing to check me in as l didn’t have my physical ID not bank card at hand. I was visiting Windsor from the West Midlands and had to go all the way home as they would accept my ID on my phone or a different bank card.
Sherelle
1 nacht verbleven in juli 2023
Reactie van Anuradha Ubeysinghe op 11 jul 2023
Dear Sherelle, Thank you for leaving us a feedback! Unfortunately, to check in to our hotel, we require an ID as proof of identity. i am afraid that this is our company policy. We are sorry that this was a bad experience for you. Kind regards, Anuradha Ubeysinghe
8/10 – Goed
Marvin
9 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoyed my stay at the Residence Inn. The property was clean and the rooms were nicely sized. The arrival and check-in process was slightly confusing because the Residence Inn shares a building with Moxy, but it is helpful that Moxy has 24/7 dining. The property is closer to the airport, but further from sights and sounds in London. It is easy to get to a lot of destinations via train though. I would recommend this property.
Marvin
2 nachten verbleven in juli 2023
Reactie van Anuradha Ubeysinghe op 11 jul 2023
Dear Marvin, Thank you for leaving us a feedback and for giving us 4/5! We are glad to see that your stay with us was a good one and we really hope to see you again at Residence inn Slough! It was our pleasure to assist you during your stay! Kind regards, Anuradha Ubeysinghe
6/10 – Redelijk
Davidson
7 jul 2023
Davidson
2 nachten verbleven in juli 2023
Reactie van Christian Cabasa - Front Office Team Leader op 8 jul 2023
Hi Davidson! Thank you so much for staying with us #AtTheMoxy Slough! We appreciate your feedback and we hope to welcome you back again soon! If there is anything else we can improve on, please do not hesitate to let us know!Kind regards, Christian CabasaFront Office Team Leader
10/10 – Uitstekend
Tomoko
Reisde met familie
25 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good.
Tomoko
1 nacht verbleven in juni 2023
Reactie van Gabriela op 27 jun 2023
Dear Tomoko,thank you for staying with us at the Residence Inn Slough. We hope everything went well with the rest of your trip and hope to welcome you soon again. Sincerely,Gabriela DumencicNights Supervisor
10/10 – Uitstekend
Chris
Reisde met familie
17 jun 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chris
2 nachten verbleven in juni 2023
Reactie van Christian - Front Office Team Leader op 18 jun 2023
Hi Chris! Thank you so much for staying with us at the Residence Inn Slough! We hope you enjoyed living your way while traveling! We appreciate the 10 out of 10 score! Therefore, please do allow me to share this amazing feedback with the rest of the team to ensure they know how much you enjoyed your time here! We look forward to certainly welcoming you back again!Kind regards, Christian Front Office Team Leader
10/10 – Uitstekend
Lisa
Reisde met familie
21 mei 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stay
Lovely suite. Didn't use most of them as we booked 1 night only and left before 9 in the morning. Would be great for a longer stay.
Lisa
1 nacht verbleven in mei 2023
Reactie van Christian Cabasa - Front Office Team Leader op 21 mei 2023
Hi Lisa!Thank you so much for sharing your experiences with us at the Residence Inn Slough! We appreciate your time and thoughts. I am thrilled you loved the suite! I hope we will get to welcome you back soon to enjoy it fully! Kind regards, Christian CabasaFront Office Team Leader
10/10 – Uitstekend
James
Reisde met familie
16 mei 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
James
3 nachten verbleven in mei 2023
Reactie van Christian Cabasa - Front Office Team Leader op 16 mei 2023
Hi James!Thank you so much for choosing to stay with the Residence Inn Slough! We truly appreciate the 10/10, and we most definitely look forward to welcoming you back.Kind regards, Christian CabasaFront Office Team Leader
10/10 – Uitstekend
Dan
12 mei 2023
Dan
1 nacht verbleven in mei 2023
Reactie van Christian Cabasa - Front Office Team Leader op 13 mei 2023
Hi Dan!Thank you so much for staying with us at the Residence Inn Slough, and for leaving us a 10/10!We hope to see you again soon! Kind regards, Christian CabasaFront Office Team Leader
10/10 – Uitstekend
Claire
1 mei 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value and close to airport and amenities
Claire
1 nacht verbleven in april 2023
Reactie van Gabriela op 3 mei 2023
Dear Claire,thank you for choosing Residence Inn Slough.We love our location as much as you do, it is very close to Heathrow airport, but far enough from the noisy runway. We hope the rest of your trip went well and hope to welcome you soon again. :)Sincerely,Gabriela DumencicNights Supervisor
10/10 – Uitstekend
Michael
Zakenreiziger
31 mrt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Michael
1 nacht verbleven in maart 2023
Reactie van Gabriela op 4 apr 2023
Dear Michael,thank you so much for leaving us a 10/10 score and staying with us at the Residence Inn Slough.We are happy to see everything went well with your stay and we hope to welcome you back. :)Sincerely,Gabriela DumencicNight Supervisor
10/10 – Uitstekend
Clare
Reisde met familie
17 feb 2023
Positief: Netheid, personeel en service en voorzieningen
Perfect for my family’s trip to legoland
Clare
3 nachten verbleven in februari 2023
Reactie van Brici Sebastiao - Great Services Supervisor op 20 feb 2023
We love what you said about your experience here at Residence Inn Slough, Clare. This is music to our ears that you and family enjoyed your trip and had fun. We hope to see you back soon. Brici Sebastiao - Guest Services Supervisor
10/10 – Uitstekend
Philipe
22 jan 2023
Philipe
1 nacht verbleven in januari 2023
Reactie van Gabriela op 26 jan 2023
Dear Philipe,Thank you for choosing to stay with us at the Residence Inn Slough. We are happy to see you scored us 10/10 and we also hope everything went well with the rest of your trip.We hope to welcome you soon again.Sincerely,Gabriela DumencicNights Supervisor
6/10 – Redelijk
Chris
5 jan 2023
Chris
1 nacht verbleven in januari 2023
Reactie van Harry op 8 jan 2023
Dear Chris, I would like to firstly start off by saying thank you for taking the time and writing us a review, I'm sorry to hear that we could deliver the 10/10 experince you deserve while staying with us! Please don't let the events of your recent sway your decion in choosing to stay with us again as we would love to welcome you back and truly deliver an amazing stay. Kindest Regards,Harry cox Guest service supervisor
10/10 – Uitstekend
Ka Hung
Reisde met familie
2 jan 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ka Hung
1 nacht verbleven in december 2022
Reactie van Harry op 8 jan 2023
Dear Ka Hung On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Harry cox
10/10 – Uitstekend
Geverifieerde reiziger
22 dec 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended
Nicely located and easy access to Central London either by Elizabeth line (30 mins) or Great Western Railway (15 mins). Service is impeccable and the hotel room is very clean. Hot breakfast is included. Very happy stay.
Geverifieerde reiziger
1 nacht verbleven in december 2022
Reactie van Gabriela op 25 dec 2022
Dear guest,thank you for staying with us at the Residence Inn Slough.We loved that you enjoyed our location, room service and breakfast.We hope to welcome you soon again.Kind regards,Gabriela
6/10 – Redelijk
Stephen
19 dec 2022
Positief: Netheid, personeel en service
Disappointing Quality and Service
Compared to previous visits this was so so. Tried food in restaurant. Expensive and poor quality. Server checked after finished eating and explained under cooked and vary fatty meat. Said sorry but too late. Included note on bill, but no response from hotel. Unhappy that you have to request room service for cleaning. Not appropriate when staying for four nights. Hotel felt a bit tired.
Stephen
4 nachten verbleven in december 2022
Reactie van Brici Sebastiao - Great Services Supervisor op 20 dec 2022
Dear StephenThank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests.You brought to my attention that during your recent stay, we fell short of meeting your expectations while dining in the Dining Room. Your experience of the under cooked meal has been shared with the Restaurant Manager who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Brici Sebastiao - Guest Services Supervisor
10/10 – Uitstekend
Paul
14 dec 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paul
1 nacht verbleven in december 2022
Reactie van Brici Sebastiao - Great Services Supervisor op 16 dec 2022
Hey Paul, thank you for your 10 out of 10 review. sounds like you had a great experience here at Residence Inn Slough. We hope to see you again. Brici Sebastiao - Guest Services Supervisor
10/10 – Uitstekend
Lewis
21 nov 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lewis
2 nachten verbleven in november 2022
Reactie van Kenton op 23 nov 2022
Thank you for staying with us, we hope you will return soon.
10/10 – Uitstekend
Sam
Zakenreiziger
27 okt 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
unbelievable rooms
Sam
1 nacht verbleven in oktober 2022
Reactie van Brici Sebastiao - Guest Services Supervisor op 27 okt 2022
Dear Sam, thank you for choosing to stay here Residence Inn Slough! We are happy to see you had a great time and enjoyed the rooms. Thank you for taking the time to leave a comment.Come back soon. Brici Sebastiao - Guest Services Supervisor
10/10 – Uitstekend
Winsome
29 aug 2022
Winsome
1 nacht verbleven in augustus 2022
Reactie van Harry op 10 sep 2022
Dear Winsome, Thank you so much for your 10/10 reviewWe are so pleased you had such a great time while staying with us. Can't wait to welcome you back again. Sincerely,Harry coxGuest service supervisor
10/10 – Uitstekend
James
10 aug 2022
James
1 nacht verbleven in augustus 2022
10/10 – Uitstekend
Ka Ki Becky
Reisde met familie
30 jul 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Fantastic hotel
Ka Ki Becky
1 nacht verbleven in juli 2022
Reactie van Dorota - Front Office Manager op 4 aug 2022
Dear Becky,
Thank you so much for the compliments!
Do let us know if we can assist in any way at all.
Best regards
6/10 – Redelijk
Dane
Zakenreiziger
1 jul 2022
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice place, weird service decisions
It's a nice new place (but somewhat hidden with limited signage), but for some odd reason on the last night of my stay they asked me to switch rooms because someone booked the whole 5th floor. There was no apology and apparently a single customer inconvenienced a whole floor of guests. Why? I have no idea - apparently he/she is a pretty big deal. It was a hassle and irritating, and implied everyone on the floor should adjust for Mr./Ms. Bigshot.
Dane
4 nachten verbleven in juni 2022
Reactie van Brici Sebastiao - Guest Services Supervisor op 22 jul 2022
Hey Dane,
Thank you for your feedback! We definitely take notes on the things we can do better. I would to add we did not inconvenience a whole floor of guest, only a few guests we had move rooms and worked really hard to limit the interruption. We love that you found the hotel a nice place. We hope you will stay with us again. Brici Sebastiao - Guest Services Supervisor
8/10 – Goed
Colin
23 mei 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Colin
1 nacht verbleven in mei 2022
Reactie van Brici Sebastiao - Guest Services Supervisor op 31 mei 2022
Hi Colin,
Thank you for taking the time to share with us your feedback of your recent stay. I am happy to hear that your enjoyed your overall experience. We hope to welcome you back at Residence Inn Slough. Brici Sebastiao - Guest Services Supervisor
10/10 – Uitstekend
Ivette
Reisde met familie
21 mei 2022
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Newer hotel. This was a good place to stay within 15 minute drive to Windsor. The rooms are spacious and clean. There is a car park lot nearby, but it was confusing to find. The property should provide better directions to parking. We finally called the front desk and the staff person was very helpful and even offered to stay on the line directing us to the lot.
Ivette
1 nacht verbleven in mei 2022
Reactie van Dorota op 15 jun 2022
Dear Ivette,
Thank you so much for your review, I am happy to read that you enjoyed your stay and that one of our Team Members was so helpful to find the car park.
We hope to see you soon again and the feedback you have provided has been taken on board.
10/10 – Uitstekend
Tien
Reisde met familie
5 apr 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The apartment hotel itself was fantastic. Great rooms, great service, great amenities. I enjoyed the breakfast, good choice, and good coffee thankfully.
The only thing I didn’t like is that There is no parking on-site, but the temporary car park isn’t too far. However I didn’t feel safe with me car there. Thankfully nothing happened
Tien
2 nachten verbleven in april 2022
Reactie van Brici Sebastiao op 5 apr 2022
Hello Tien, thank you for taking the time to leave us a review! We are thrilled that you found the apartment, rooms, service and amenities great. We have been working on our breakfast options so it brings a smile to our faces for your positive feedback. We can understand that guest may feel uncomfortable parking their car at the temporary car park, this is way have security on the car park site to allow guest peace of mind. Thank you for staying here at Residence Inn Slough. Brici Sebastiao - Guest Services Supervisor
10/10 – Uitstekend
Tara
14 feb 2022
Tara
1 nacht verbleven in februari 2022
Reactie van Dorota op 5 mrt 2022
Dear Tara,
Thank you so much for your review and your amazing score of 10/10!
We hope to see you soon again
10/10 – Uitstekend
Muna
Reisde met partner
31 jan 2022
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, clean spacious rooms and good complimentary breakfast. I enjoy this space as it’s very private and never busy
Muna
1 nacht verbleven in januari 2022
Reactie van Brici Sebastiao - Guest Services Supervisor op 2 feb 2022
Dear Muna,
Thank you for taking the time a review. We happy you enjoyed your stay with us and hope to see you soon.
6/10 – Redelijk
Alan
Zakenreiziger
17 jan 2022
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Brici Sebastiao - Guest Services Supervisor op 18 jan 2022
Dear Alan,
Thank you so much for your feedback! We definitely take notes on the things we can do better. We definitely have a different way of doing things, and we apricate that you was happy with the room and breakfast. We hope you will stay with us again!
10/10 – Uitstekend
Ismail
7 dec 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant stay recomend to any1
Ismail
2 nachten verbleven in december 2021
Reactie van Harry op 8 dec 2021
Dear Ismail,
Thank you so much for your 5/5 review!
I am so glad to hear that you enjoyed yourself and that the staff were helpful and accommodating. You will be glad to hear that I have passed on your feedback to the team.
We look forward to welcoming you back to the hotel again soon!
Thanks for staying with us!
Sincerely,
Harry cox
Guest service supervisor
8/10 – Goed
Simon
Zakenreiziger
30 nov 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Simon
1 nacht verbleven in november 2021
Reactie van Harry op 8 dec 2021
Dear Simon,
Thank you so much for your 8/10 review!
I am so glad to hear that you enjoyed yourself and that the staff were helpful and accommodating. You will be glad to hear that I have passed on your feedback to the team.
We look forward to welcoming you back to the hotel again soon!
Thanks for staying with us!
Sincerely,
Harry cox
Guest service supervisor