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Beoordelingen van Travelodge Heathrow Terminal 5

3 out of 5
Travelodge Heathrow Terminal 5
Calder Way Horton Road, Colnbrook, Slough, England

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 11 van 92 beoordelingen" "
Gastenscore: 8 - Goed. 35 van 92 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 92 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 92 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 92 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

8,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geen hulp bij probleem ontstaan door expedia
Had een 3 persoons kamer geboekt en bij aankomst hadden ze die daar niet . In mijn boeking van expedia kon ik aantonen dat ik het geboekt had maar daar hadden zij niks mee te maken . Ze hielpen me ook niet verder en ik was ook al te laat om te annuleren dus ik moest hoe dan ook de 2 persoons kamer boeken . Na ongeveer 2 uur gebeld te hebben met expedia met torenhoge telefoon kosten konden ze een ander hotel regelen maar die moest ik dan ook betalen , dus ik moest nu 1 hotel kamer voor 2 personen betalen en 1 kamer in een ander hotel voor 3 personen ........ Ondertussen hadden we een auto reis van 10 uur achter de rug en mijn zwangere vrouw was totaal over haar toeren , en ik had mijn zoontje van 8 ook bij me die in paniek raakte omdat hij naar bed wilde , het was ondertussen al 11 uur savonds . De hotel medewerkster kon dit niet aanzien en heeft toen een matras er ik gelegd zodat we een 3 persoons kamer hadden , haar leidinggevende was de volgende dag over de toeren ......... Ik boek in ieder geval niet meer met expedia . Vorig jaar in Amerika heb ik tot 3 keer hetzelfde meegemaakt met hotel boekingen en kreeg toen helemaal niks aangeboden , heb toen een extra kosten post gehad van meer dan 750€ . Later in Nederland expedia gebeld en van het kastje naar de muur gestuurd ............. Ik ben er helemaal klaar mee . Mvg

8/10 – Goed

Courtney, Kandern, DE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and friendly. Good place for grabbing sleep before an early flight out of Heathrow terminal 5. Had a fire alarm go off (it was New Year’s Eve so you can guess why it went off) but staff did a great job following procedures and clearing us to quickly get back to our rooms. Only complaint is while there are USB outlets near the beds, the only outlets were across the room which is a problem for those of us who sleep with CPAP machines.
1 nacht verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a comfortable stay. I had a good nights rest which was all I needed prior to my flight the same day.
1 nacht verbleven in december 2018

4/10 – Matig

Isapele, Tourette’s sur Loup

Positief: Personeel en service, comfort kamer
Déclenchement alarme à 12.00 la nuit Conséquence pas d’eau chaude le lendemain matin
1 nacht verbleven in november 2018

10/10 – Uitstekend

Lynn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for a quick pit stop before your flight the next day.
1 nacht verbleven in oktober 2018

6/10 – Redelijk

Jules, Melbourne

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Airport hotel
Arriving very late after delays and hours of travelling it would have been nice to be greeted by a friendly person rather than the sarcastic receptionist that we met! A polite question about where to park was greeted with a very surly sarcastic remark totally unneccessary! Room was fine but the bathroom was not great - there appeared to be a blood smear on the door and the toilet seat was loose and moved around. Bath/shower leaked all over the floor !
1 nacht verbleven in oktober 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absurd ten-pounds additional charge to check in before 2pm, even though rooms were cleaned and ready and available. Staff could not have been nicer, even offering to give a free coffee if we wanted to wait until 2pm, but they could not override the system. Wifi was also not free, which is crazy in this day and age. Everything else was fine and good value for money.
1 nacht verbleven in oktober 2018

6/10 – Redelijk

Geverifieerde reiziger

Painful to get there from Heathrow and back. took almost two hours as there was no bus. Had to take a cab and pay 25 GBP.
1 nacht verbleven in oktober 2018

8/10 – Goed

Rubens Coelho

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel honesto
1 nacht verbleven in september 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Basic
Very clean and basic.
1 nacht verbleven in september 2018

8/10 – Goed

Regina

Very helpful staff.
1 nacht verbleven in september 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very disappointed sorry I booked here.
Too far from airport to be described as T5 . Dead bug in room.
1 nacht verbleven in september 2018

6/10 – Redelijk

Isam

Good for overnight stay
Room is clean, comfortable bed, very basic, good for overnight stay, no room service, no phone in the room, poor wi fi , all services are contracted to outsider, if you have an issue you have to call each one.
2 nachten verbleven in september 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good night's sleep after landing. Basic accomodation. 300 min free wifi. No free breakfast
1 nacht verbleven in augustus 2018

2/10 – Ontzettend slecht

Behshid

Poor facility
The shower did not have shower cap, or shower hose. It was impossible to take a shower and keep the hair dry. Did not have hand towel or soap either. They could not exchange dollars or euro for pounds. To buy a bus ticket I could not even use my visa or American Express card either, so they had me take a taxi to the airport.
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

andorra, melbourne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Airport Hotel close to Terminal 5
Very friendly place to stay due to the atmosphere in the lounge downstairs. My room had very comfortable bed and bathroom with bathtub. Oh joy! There’s nothing better than soaking after long journey.
3 nachten verbleven in augustus 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A nice and value for money hotel close to Heathrow Airport
1 nacht verbleven in juli 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
its nice but got given the disabled room which was a bit musty and all amenities where for me where a little low but would i suppose be perfect for some one in a wheel chair
1 nacht verbleven in juli 2018

4/10 – Matig

Sumit

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
:( meh
Parking full, and lot dangerous to park. Room very basic. Soap missing.
1 nacht verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018

2/10 – Ontzettend slecht

Maria, Dallas

Negatief: Personeel en service, comfort kamer
Extremely bad experience. To begin this hotel is not connected with terminal 5 at all, next I reserved a 3 beds room, when a check in at midnight the attendant told me the do not have 3 beds room and want to send me to another Travelodge at my own expense. Since i barely have time for a nap and a shower i took a queen bed room. Also the room included continental breakfast and he said, he was not sure. I showed him that my confirmation was for 3 beds and continental breakfast and finally he said ok, you can have breakfast. Not recommended at all.
1 nacht verbleven in mei 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2018

8/10 – Goed

jim, CA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heathrow Terminal 5 Hotel
Comfortable reasonably priced Hotel 10 mins fom LHR. The Taxi cost us 25 pounds from the airport and 12 pounds to return
1 nacht verbleven in januari 2018

6/10 – Redelijk

Pad, Sydney

Positief: Netheid, personeel en service
Cheap stopover after a late afternoon flight
Not bad, cheap, spacious enough room for family of 4 to crash, not to far from the airport terminal 5. It can get loud with airplane noise, extra beds weren't the most comfortable, but still managed to crash after a long day of traveling. Would stay again.
1 nacht verbleven in december 2017

8/10 – Goed

Lars

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay if you need a spot near Heathrow. Staff was friendly and helpful, room was clean, breakfast was great.
1 nacht verbleven in november 2017

6/10 – Redelijk

john, Calgary AB Canada

Negatief: Staat van de accommodatie en faciliteiten
Hard to find
We drove around in circles to find the hotel poor directions on the web site hard to find even the entrance to the car park
1 nacht verbleven in november 2017

8/10 – Goed

K, NJ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Find the bus to this hotel!!
Can’t complain about the hotel in general. Good price, decent room, good food. The people at night are very upbeat. Just make sure you know that’s there’s actually a bus going to this hotel. It’s not actually by terminal 5 of heathrow airport. It’s very very far. My first night in England and I had to walk to that hotel.
1 nacht verbleven in oktober 2017

10/10 – Uitstekend

monica, virginia, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good!
I found this hotel online looking for something close to the airport and not too expensive. I stay there to and from my trip to Italy from USA. Easy access from terminal 3 and 5 with the train Heathrow express, I had to change for the terminal 4 but not so difficult. The bus Hoppa 57 at the exit of terminal 5 arrive just in front of the Hotel Travelodge terminal 5. The hotel offers nice big free breakfast from 5 in the morning and dinner with several dishes and affordable prices. The staff we were really friendly. I was travelling alone and felt really safe.
1 nacht verbleven in september 2017

6/10 – Redelijk

Izzy, Australia

Positief: Netheid
The name may say Heathrow but beware
Wi-Fi costs 3pound for 24 hour. It is in the middle of an industrial estate - only 2 buses per hour to and from airport. If you're late (because it takes ages to get to the airport) there is no bus and taxis are reluctant to travel there.
1 nacht verbleven in oktober 2017

6/10 – Redelijk

Jonni, Nova Scotia, Canada

Positief: Personeel en service
Negatief: Netheid
Okay but not a first choice
If you thrill to the sound of jet engines soaring from a runway, you'll love this place. The super strong scent of air-freshener apparently masked the previous occupant's revels, barely hinted at by sticky red stains on the desk and an equally tacky bathroom floor. However, the young staff were polite, pleasant and helpful, which makes up for a lot of negatives in my experience. There is easy access to Terminal 5 and from there to other terminals, so a stay here is convenient for a stopover. Bring earplugs if sleep is a priority.
1 nacht verbleven in oktober 2017

8/10 – Goed

Fed, Ingersoll, Ontario

Positief: Netheid, personeel en service en comfort kamer
nice hotel close to airport.
Nice, comfortable and close to airport with convenient bus service. Could do with more than just one bath towel per person and the individual small soap and shampoo as provided in similar hotels in Canada.
1 nacht verbleven in oktober 2017

2/10 – Ontzettend slecht

Andy, Indianapolis IN.

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the worst hotels I've ever been in
Travel Lodge nickel and dime you to death for every single thing, and the place is a complete and total dump. They charge you £18 for a 1.5-mile bus ride to the terminal. Yes, that's correct, £18 for a bus ride. Then they wanted to charge me £10 to check my bags in 45 minutes early. I refused to pay, so I sat in the lobby for 45 minutes. They have the nerve to charge you some ridiculous amount for wi-fi which I refused to pay, they charge you for breakfast, which was not even ready by the time the bus left in the morning. The rooms DON'T EVEN HAVE PHONES, according to my friend, this is so it makes it more difficult to complain to the desk. The rooms are furnished like a 1970's era truck stop -- basically just a bed and a filthy bathroom. There is basically nothing within walking distance of the hotel, so without a car, you're trapped there, at the mercy of their overpriced cafeteria. The food quality is pretty grim, I've had better meals in a high-school cafeteria. Travel Lodges all over the UK are equally as bad. I seriously can't understand how this dump is still in business. DO NOT STAY HERE, DO NOT STAY AT A TRAVEL LODGE EVER!
1 nacht verbleven in september 2017

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't stay here. Drain backed up. Dirty carpet. Noisy.
1 nacht verbleven in augustus 2017

8/10 – Goed

neerja, chandigarh india

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Apart from the hotel to be approachable from Heathrow where at times had to wait for the bus rest was all fine and stay was a comfortable one....
5 nachten verbleven in augustus 2017

8/10 – Goed

Stuart

Positief: Personeel en service
Decent stay on the way or leaving Heathrow
Ideal for an overnight stay either arriving or leaving from Heathrow. It's nothing special but it provides a decent room to sleep, a bar for food and drink and staff that are helpful and pleasant. The breakfast was standard English fare, basically good. The price was competitive for the area, but you will need to take the Hoppa bus, which adds around 8-10GBP (leaves from T5 and T4 and is pretty quick - note that the Travelodge was on route H57 and not H59 as listed on the bus stand).
1 nacht verbleven in juli 2017

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2017

6/10 – Redelijk

John, Mel.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean & reasonably priced!
Pleasant stay after long wait for hopper bus! What a joke bus service.Almost 1 hour wait to hotel.10 pound one wsy per couple! Hotel is not near terminal 5. Breakfast is very good with ample variety Staff very obliging!
1 nacht verbleven in juli 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service
Rooms were made to late around 4pm every day. Buffet breakfast was ok. Beds not very comfortable . staff touching bread when they should have wearing blue gloves as its a ready to eat food
4 nachten verbleven in juli 2017

8/10 – Goed

Michael, Nörten-Hardenberg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Obwohl nahe am Flughafen ist es doch sehr Ruhig in den Räumen. Die Ausstattung ist OK, der Zustand ist gut. Freundliches Personal. Gute Verkehrsanbindung, viele Parkplätze.
2 nachten verbleven in juli 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy check in, great breakfast close to the airport
2 nachten verbleven in juli 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean hotel and rooms smelt lovely. Staff very friendly and helpful. Restaurant very reasonably priced and good quality good. Good location. Had everything we needed and exceeded expectations.
1 nacht verbleven in juli 2017

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
No free wifi by the airport
It was okay stay, no free wifi, only 30 minutes free wifi, that's it
2 nachten verbleven in juli 2017

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overpriced for a smelly dirty place in an imdustrial zone, there is nothing nearby. It should even drop "...Terminal 5" from its listing. It took a 25 pounds taxi ride to access this place from Terminal 4. The staff were very kind, friendly and helpful.
1 nacht verbleven in juni 2017

10/10 – Uitstekend

Alessandra Vanessa Vieira

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal para quem tem vôos tarde ou cedo
O hotel fica longe do centro de Londres, mas optei por ficar nele justamente por ser ao lado do aeroporto, pois minha chegada no hotel era bem tarde e meu vôo para ir embora bem cedo, então pra mim isso não foi um problema. Além disso, existe um transporte de ônibus que faz aeroporto/hotel/aeroporto que custa 5 pounds por pessoa, e lá mesmo você pega o metrô para a cidade. O atendimento foi muito bom, assim como serviços em geral.
3 nachten verbleven in juni 2017

8/10 – Goed

jordan

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2017

8/10 – Goed

Ahmed, Ohio

Positief: Netheid, personeel en service en comfort kamer
Hotel good for the price paid
Hotel only disadvantage is the price paid for shuttling , almost $13 for round trip per person to the Airport underground transportation in order to go to London or back to the airport if you make two trips to London like we did me and my wife one day cost $52 which can be added to the price of other hotel with free shuttle or fixed rate per stay . OK for one or two nights maximum .
2 nachten verbleven in juni 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Easy access to airport, great breakfast
We are staying there for a night. Car park is 8£ and 5£ for the shuttle to airport
1 nacht verbleven in juni 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant Stay Close to Heathrow
I stayed at the hotel during a long layover at heathrow. Recommended for a short no frills stay.
1 nacht verbleven in juni 2017