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Beoordelingen van Hampton Inn & Suites Providence/Smithfield

3 out of 5
Hampton Inn & Suites Providence/Smithfield
945 Douglas Pike, Smithfield, RI

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 551 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 256 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 57 van 1001 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mikko

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hampton Inn is always something you can count on. Good service, clean and comfortable rooms and good location. This one has a bit limited surroundings but it did have a nice restaurant next door. Hampton Inns are our best partner when travelling long distances. Thank you!
1 nacht verbleven in mei 2024

6/10 – Redelijk

Joseph

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in mei 2024

8/10 – Goed

Leobardo

A very bad room
1 nacht verbleven in april 2024

10/10 – Uitstekend

Evan

1 nacht verbleven in april 2024

10/10 – Uitstekend

Richard, Queens

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this hotel was EXCELLENT. I have no complaints.
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Caryl

1 nacht verbleven in april 2024

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Easy check in. Clean rooms. Comfy beds.
1 nacht verbleven in april 2024
Reactie van Front Desk op 10 apr 2024
We are happy you enjoyed your stay:) Thank you for staying with us!

10/10 – Uitstekend

Izuhunwa, Jamaica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything they had to offer.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Cotha

Reisde met familie
I have stayed here several and I’m disappointed this stay. The breakfast staff was friendly and very helpful and a good breakfast. Someone came into our room while we were out and went through our luggage that person took antibiotics from my bag. The hotel made a charge on my discover card and when I ask about it Maria the staff at the front dest was very rude when I left the desk she made a rude comment behind my back. I will not stay at this Hampton again.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Patrick

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people were nice and friendly. Room was big and had a comfortable bed
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Shigeo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Christin op 22 feb 2024
Thank you for taking the time to share your feedback!

6/10 – Redelijk

Antonio

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
My kids loved it. The pool was good.
1 nacht verbleven in februari 2024

8/10 – Goed

Wanda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kids
neighbors up above us were very loud. must of had kids running around.
2 nachten verbleven in februari 2024
Reactie van Christin Thomson op 21 feb 2024
I am very sorry you experienced a noise issue during your stay. Please accept my sincerest apologies for the inconvenience.

2/10 – Ontzettend slecht

Jayne

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in februari 2024
Reactie van Jennifer, FOM op 13 feb 2024
Good morning Jayne,Thank you for taking the time to submit a survey on your recent stay with us. We are sorry to hear that your stay was less than expected and hope you will give us the opportunity to make your stay more enjoyable in the future. If there is any feedback you would like to share please feel free to reach out to us.

10/10 – Uitstekend

Kayjammel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Jennifer, FOM op 6 feb 2024
Good morning Kayjammel,Thank you for taking the time to complete a survey on our recent stay with us. We appreciate the high scores you gave us and we look forward to welcoming you back during your future travels.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Jennifer, FOM op 6 feb 2024
Good morning Thomas,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores you gave us! We look forward to welcoming you back during your future travels.

10/10 – Uitstekend

Nichole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe and quiet
2 nachten verbleven in januari 2024
Reactie van Jennifer, FOM op 2 feb 2024
Good afternoon NicholeThank you for taking the time to submit a survey on your recent stay with us. We are happy to hear that you enjoyed your stay! We look foirward to welcoming you back during your future travels.

10/10 – Uitstekend

Pamela, Millington

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, plenty of quiet place to walk my dog.
3 nachten verbleven in december 2023
Reactie van Jennifer op 28 jan 2024
Good morning Pamela,Thank you for time to submit a survey on your recent stay with us. We appreciate the high scores and happy to year you enjoyed your stay.We look forward to welcoming you back during your future travels.

10/10 – Uitstekend

Jennifer, Culver City

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was really nice and the rooms were really good quality so I was very satisfied
2 nachten verbleven in december 2023
Reactie van Jennifer, FOM op 23 jan 2024
Good afternoon Jennifer,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate you taking the time to share your feedback. We are happy to hear you found the rooms to be nice and that you enjoyed your stay. We look forward to welcoming you back during your future travels!

6/10 – Redelijk

Peter

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
This property is starting to look a bit ‘tired’ and needs a refresh. The door locks don’t function properly, and you only get maid service every other day (what’s the point of staying in a hotel wo daily maid service?)
3 nachten verbleven in januari 2024
Reactie van Jennifer, FOM op 23 jan 2024
Good morning Peter,Thank you for taking the time to complete a survey on your recent stay with us. We appreciate your feedback and have shared your comments with the rest of our management team. We do value your comments and use all guest feedback to improve in areas mentioned. I do hope we will have the chance to welcome you back during your future travels.

8/10 – Goed

Kevin, Richmond Hill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean and staff were very welcoming and polite. I just wish the TVs had streaming services available such as Netflix.
4 nachten verbleven in januari 2024
Reactie van Jennifer, FOM op 22 jan 2024
Good morning Kevin,Thank you for taking the time to complete a survey on your recent stay with us. We appreciate the high scores and your kind words about our staff. We have shared your feedback with the rest of our team. We look forward to welcoming you back during your future travels.

10/10 – Uitstekend

kellie

1 nacht verbleven in januari 2024
Reactie van Jennifer, FOM op 22 jan 2024
Good morning KellieThank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and look forward to welcoming you back :)

10/10 – Uitstekend

Carrie

1 nacht verbleven in januari 2024
Reactie van Jennifer, FOM op 13 feb 2024
Good morning Carrie,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and look forward to welcoming you back during your future travels.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great size room and very clean. Everything in working order and even the beds were comfortable.
1 nacht verbleven in januari 2024
Reactie van Jennifer, FOM op 18 jan 2024
Good afternoon, Kevin,Thank you for taking the time to complete a survey on your recent stay with us. We appreciate the high scores and we are happy to hear you found the rooms to be comfortable :) We look forward to welcoming you back!

2/10 – Ontzettend slecht

Eric

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Jennifer, FOM op 18 jan 2024
Good afternoon Eric,Thank you for taking the time to complete a survey on your recent stay with us. If there is any feedback you would like to share with us about your stay, or ways we could have made it more comfortable we welcome the opportunity. Thank you again!

10/10 – Uitstekend

Robert

Reisde met familie
No issues - all was good
2 nachten verbleven in januari 2024
Reactie van Jennifer, FOM op 18 jan 2024
Good afternoon Robert,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and happy to hear you enjoyed your stay with us. We look forward to welcoming you back during your future travels.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El desayuno lo terminan a las 9am fue lo único deben de ser como los demás horarios a las 10am ,lo demás está todo muy bien
1 nacht verbleven in januari 2024
Reactie van Jennifer, FOM op 11 jan 2024
Good afternoon LuisThank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores! We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back during your future travels.

10/10 – Uitstekend

Pam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Jennifer, FOM op 11 jan 2024
Good afternoon PamThank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores! We look forward to welcoming you back during your next travels

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband & I were very happy with our stay amazing & friendly staff very clean …. Room was very clean & confortable breakfast was also very good & fresh Hampton Inn is so worth the stay & priced so affordable will definitely recommend & will be staying again soon 🤗🤗
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 8 jan 2024
Good afteroon Donna,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate your kind words and have shared with the rest of our team :) We are happy to hear you enjoyed your stay and enjoyed the room and breakfast! We look forward to welcoming you back during your future travels

10/10 – Uitstekend

Courtney

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to get to, clean and safe.
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 7 jan 2024
Good afternoon CourtneyThank you for taking the time to submit a survey on your recent stay with us. We are happy to hear you enjoyed your stay. We look forward to welcoming you back.

10/10 – Uitstekend

Mandy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable bed, friendly staff and great breakfast.
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 2 feb 2024
Good afternoon Mandy,Thank you for taking the time to submit a survey on your recent stay with us. We are happy to hear that you had a comfortable stay! Thank you for your kind words about our staff, we will pass this along to the rest of our team. We look forward to welcoming you back :)

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff was very friendly accommodating and efficient!!!! We will stay again when in town to visit family. Loved the gymn and pool. Thank you Geronimo!!!
4 nachten verbleven in december 2023
Reactie van Jennifer, FOM op 7 jan 2024
Good afternoon Sandra,Thank you for taking the time to submit a survey on your recent stay with us. We have shared your comments with the rest of our team. We look forward to welcoming you back the next time you visit the area. We have also shared your kind comments with Geronimo and our team as well. Thank you again :)

10/10 – Uitstekend

Maureen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice. The staff was so helpful and courteous. I would definitely recommend this hotel .
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 7 jan 2024
Good afternoon Maureen,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate your kind words and have shared them with our team. We look forward to welcoming you back during your future travels

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 2 jan 2024
Good morning, JasonThank you for taking the time to submit a survey on your recent stay with us. We appreciate your high ratings and happy you enjoyed your stay. We look forward to welcoming you back on your future travels

8/10 – Goed

Laura

2 nachten verbleven in december 2023
Reactie van Jennifer, FOM op 18 jan 2024
Good afternoon Laura,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate your time and look forward to welcoming you back during your future travels

10/10 – Uitstekend

Maryse

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always comfortable
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 28 dec 2023
Good morning Maryse,Thank you for taking the time to complete a survey on your recent stay with us. We are happy to hear that you enjoyed your stay and it was a comfortable one. We appreciate you choosing to stay with us during your travels:)Have a great day,Jennifer

8/10 – Goed

Terry

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Jennifer, FOM op 28 dec 2023
Good morning Terry,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate your time and look forward to welcoming you back during your future travels. Jennifer

8/10 – Goed

Raeshelle Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Jennifer, FOM op 26 dec 2023
Good afternoon Raeshelle,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and look forward to welcoming you back during your future travels. Jennifer, FOM

10/10 – Uitstekend

Victor

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 26 dec 2023
Good afternoon Victor,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and look forward to welcoming you back!Jennifer

10/10 – Uitstekend

charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a good, clean, comfortable property. Seems to be well-managed!
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 26 dec 2023
Good afternoon Charles,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and look forward to welcoming you back during your future travelsJennifer

10/10 – Uitstekend

Olivia

Reisde met partner
Positief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 22 dec 2023
Good afternoon Olivia,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores! We look forward to welcoming you back during your future travels:)Jennifer, FOM

8/10 – Goed

Robert

Reactie van Jennifer, FOM op 13 feb 2024
Good morning Robert,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and look forward to welcoming you back during your future travels.

8/10 – Goed

Tony, Bronx

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Jennifer, FOM op 21 dec 2023
Good morning Tony,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores you gave us:) If you have any additional feedback you would like to share we would appreciate it. We look forward to welcoming you back during your future travels.Jennifer, FOM

10/10 – Uitstekend

Maryse

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 21 dec 2023
Good morning Maryse,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores and happy you enjoyed your stay! We look forward to welcoming you back during your future travels.Jennifer, FOM

10/10 – Uitstekend

john

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Accommodating but noisey
Our room was ready upon arrival and it was what we asked for. The only drawback was the other residents who were residing there with youth hockey teams who were a bit noisy with what sounded like running in the rooms and jumping on the beds until the late evening hours. Their chaperones did not supervise well.
5 nachten verbleven in november 2023
Reactie van Jennifer, FOM op 18 dec 2023
Good morning John,Thank you for taking the time to submit a survey on your recent stay with us. We are happy to hear that your room was what you asked for and ready when you checked in :) I apologize for the noise from the hockey team, we do make efforts to keep the groups on lower floors and together, and unfortunately it did not stop the noise. We will, moving forward, come up with additional policies in efforts to ensure this is not happening again. We look forward to welcoming you back during your next travels :)Jennifer, FOM

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was perfect. Well worth the $$$
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 18 dec 2023
Good evening David,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores :) We are happy to hear you enjoyed your stay and everything was perfect! We look forward to welcoming you back during your next travels. Jennifer FOM

10/10 – Uitstekend

Maryse

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I’ll be back!
Great staff! Nice room, clean and quiet. Very good free breakfast
1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 18 dec 2023
Good evening Maryse,Thank you for taking the time to submit a survey on your recent stay with us. We appreciate the high scores :) I have shared your kind words with the rest of our team, and we are all happy to hear you enjoyed your stay. We look forward to welcoming you back during your next travels.Jennifer, FOM

10/10 – Uitstekend

Yoselin

1 nacht verbleven in december 2023
Reactie van Jennifer, FOM op 19 dec 2023
Good morning YoselinThank you for taking the time to submit a survey on your recent stay with us. We appreciate your high scores and look forward to welcoming you back during your future travels :)Jennifer, FOM