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Beoordelingen van Hometown Inn Soddy Daisy

2 out of 5
Hometown Inn Soddy Daisy
222 W Sequoyah Access Rd, Soddy-Daisy, TN

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 50 van 181 beoordelingen" "
Gastenscore: 8 - Goed. 61 van 181 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 181 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 181 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 181 beoordelingen" "

8,2/10

Netheid

7,2/10

Personeel en service

6,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Robert

I didn't like the fact of I booked a reservation and when get there he asked for a deposit and I just spent all the money I had on the room and the reason for getting the room was cause power outage do to tornado that ripped threw where I live and power was still out was no hot water for two days wanted a hot shower because had to next morning so basically person at counter told had to have deposit and I told him didn't have it so I tried to get on phone and see if could get it and couldn't so I went back in and told him id have to cancel and get refund and instead of cancelling the reservation his self so I could get my money back he told me I had to call Expedia so I called them next morning when woke up and they told me it was to late to get money back and that they could of cancelled my reservation before so could have got money back so basically instead of doing the right thing then stole my money cause they could of canceled it but didn't . So now I guess I'm hiring a lawyer to sew them
1 nacht verbleven in mei 2024

6/10 – Redelijk

Robert

Positief: Netheid, personeel en service
No breakfast included even though advertised and there’s a train out back that was loud all night long.
3 nachten verbleven in mei 2024
Reactie van ANDY op 7 mei 2024
Sorry for the inconvenience we don't advertise for breakfast right know sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Goed

DEAN R.

2 nachten verbleven in februari 2024
Reactie van Andy op 22 apr 2024
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 – Redelijk

Patricia

Negatief: Personeel en service, comfort kamer
Cheap but not worth it
The lady at the front desk had no personality. Rude to a point. Asked her if there was a room on the 1st floor due to my arthritis and the elevator was broken. she was very unhelpful. The $100 deposit they charge is ridiculous! Room was decently clean. Bed was hard. Room was non smoking, but really stank of smoke. Won’t stay her again. To me, customer service is huge.
1 nacht verbleven in februari 2024
Reactie van Andy op 21 feb 2024
Sorry for the inconvenience our hotel policy show under general deposit is required for 100.00 potential damages your reservation only paid for room and tax we don't have your credit card information our hotel show clearly for under deposit policy when everything is okay in room we fully refund for deposit for all our guest if anything wrong we always call guest before we charge Sorry for the inconvenience about elevator if we have limited room on first floor if we have not available at the time check inn sorry for front desk lady you have bad experience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Redelijk

Jerimi

Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Andy op 21 feb 2024
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 – Uitstekend

Marguerite

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I would stay again
The location was great for me because I had to go to different parts of the town so it was easy to get in and out
2 nachten verbleven in februari 2024
Reactie van Andy op 21 feb 2024
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Matig

John

Positief: Netheid
To close to r r track. And staff not friendly at all
Reactie van ANDY op 4 feb 2024
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Goed

neville

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The room was a good size, The beds were comfortable. The coffee in the room was the best ever. There was a train that was close to the property but I was never woken by it. I actually got the best sleep I have had in 6 months
1 nacht verbleven in januari 2024
Reactie van Andy op 10 jan 2024
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Goed

Timothy J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van ANDY op 18 dec 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Goed

Timothy J

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van ANDY op 11 dec 2023
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 – Redelijk

Timothy J

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great for the money
Great for the money. No continental breakfast and elevator not working but overall, it was better than expected.
1 nacht verbleven in december 2023
Reactie van ANDY op 11 dec 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Goed

Jason

1 nacht verbleven in november 2023
Reactie van ANDY op 18 nov 2023
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ontzettend slecht

Cassie

1 nacht verbleven in november 2023
Reactie van Andy op 1 dec 2023
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 – Redelijk

Graham

Zakenreiziger
1 nacht verbleven in oktober 2023
Reactie van Andy op 18 nov 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Goed

Ellen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van ANDY op 1 okt 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Goed

Judy

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van ANDY op 27 jul 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Goed

Carol

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Some good, some not so much
I need a walker to get around, so i can't use stairs. The elevator was broken and there were only 2 functional rooms on the first floor. The owner switched some things around so we could stay on the 1st floor, which worked well. The train tracks were right beside the inn, and there were a lot of trains, but we got used to the noise. There was no breakfast, which was really annoying. The beds were pretty comfortable, and everything was very clean.
3 nachten verbleven in juli 2023
Reactie van Andy op 20 jul 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Goed

Rand

Positief: Netheid
A basic clean and comfortable motel. Everything one could need without extra frills. I will use this motel again.
1 nacht verbleven in juli 2023
Reactie van Andy op 20 jul 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Goed

Gretchen, Blountville

1 nacht verbleven in juni 2023
Reactie van Andy op 20 jul 2023
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ontzettend slecht

Bradford

Reisde met familie
Negatief: Personeel en service, comfort kamer
Worst hotel ever!!!
This was hands down the worst hotel that I have ever stayed in period! From the service to the furnishings, this place is a horrible hotel to stay in! The yound woman at the front desk was the foulest, rudest, most disrespectful woman that I have ever come across in all my years of travel, horrible, horrible person to have working the front desk of any hotel period! Never, NEVER STAY AT THIS PLACE AT ALL!!;;!!!
1 nacht verbleven in juni 2023
Reactie van Andy op 20 jul 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

4/10 – Matig

Jasper

2 nachten verbleven in mei 2023
Reactie van Andy op 20 jul 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

4/10 – Matig

Breanna

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a cockroach in the bathtub. When something was said, they brushed it off. Also pictures show a continental breakfast but there was nothing. Staff said they have never had one (pictures say otherwise)
1 nacht verbleven in april 2023
Reactie van Andy op 24 apr 2023
Sorry for the inconvenience we don't advertise for breakfast right know Sorry for the you see pictures for breakfast we request to remove pictures they still not removed and we apologize for the inconvenience you find cockroaches in the bathtub we take care of the with pest control Sorry for the inconvenience you find our hotel we look forward to providing better service in the future. thank you for staying with usThank you

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very Basic.
This place stated COVID as the reason to have little to no desk service and no breakfast. The elevators were broken so all 2nd floor guests had to use the stairs. There were a bunch of half dead plants and a broken fridge just sitting out at the end of the hall. The room was at least clean and the ice machine and tv worked. As a stay it is as basic as basic can be with no hospitality. Also, a train passes by this property very often, and is very noisy.
1 nacht verbleven in april 2023
Reactie van Andy op 16 apr 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Redelijk

Ginny

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen
The woman who checked me in was SICK, coughing, sneezing and when I asked if she really needed to TOUCH my ID, she said "I don't have COVID!" I told her I wasn't scared of covid, I've had it three times, but this was ridiculous.! I'm sure we will be sick in a day or so, she should NOT have been working and sharing pens, etc. Very unfriendly asking if we had a pet and when I said no she said, a dog or a cat? like I was hiding one?!? Never stay there again!
1 nacht verbleven in februari 2023
Reactie van ANDY op 5 feb 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Uitstekend

Roman

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in januari 2023
Reactie van ANDY op 5 feb 2023
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Matig

Debbie

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They made us put down a $100 deposit, talk to rude staff threw glass window, elevators not working, No breakfast. NEVER STAY here $100 DEPOSIT???
1 nacht verbleven in januari 2023
Reactie van ANDY op 5 feb 2023
Sorry for the inconvenience our hotel policy show under general deposit is required for 100.00 potential damages your reservation only paid for room and tax we don't have your credit card information our hotel show clearly for under deposit policy when everything is okay in room we fully refund for deposit for all our guest if anything wrong we always call guest before we charge we don't have permission at moment for breakfast Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023
Reactie van ANDY op 8 jan 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
I stay in lots of places, mostly name brand, but sometimes due to locations I go i have to occasionally stay in non-name brand types. This hotel, was good and was kept in good condition - the stay was good and i would stay there again if i traveled to the area for business again.
4 nachten verbleven in december 2022
Reactie van ANDY op 26 dec 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Matig

Peyton D.

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2022
Reactie van ANDY op 24 nov 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Goed

Vanetta

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Very rude front desk! Elevator not working had to walk up stairs to second floor!
1 nacht verbleven in november 2022
Reactie van ANDY op 24 nov 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Goed

Tamera

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
This hotel was extremely clean and comfortable. My only complaints woukd be there was no safety lock onthe door although it had a dead bolt. The phone did not work, the toilet seat was lose and the room smelled very musty, and ther was no light bulb in the desk lamp.
2 nachten verbleven in september 2022
Reactie van Andy op 29 sep 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Redelijk

Palaniappan

Positief: Personeel en service
A breakfast given by the hotel would be nice.
1 nacht verbleven in juli 2022
Reactie van ANDY op 21 aug 2022
Sorry for the inconvenience we look forward to provide better service in the future. we don't have permission at moment thank you for staying with us Thank you

10/10 – Uitstekend

bobby

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
It was great
6 nachten verbleven in juli 2022
Reactie van ANDY op 21 aug 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ontzettend slecht

Eric

Negatief: Personeel en service
It’s easy to be kind…
We simply did not stay … the employee was completely rude and we left.
1 nacht verbleven in juli 2022
Reactie van ANDY op 6 jul 2022
Dear Sir sorry for the inconvenience our employee explain for what is the check inn time and refund for your reservation we don't received any call for cancelation for your reservations you made reservations after midnight you can't check inn same night he explain to check inn time after 3.00pm if we don't received any cancelations we charge as no show sorry for the inconvenience we look forward to provide better service in the future. Thank you

6/10 – Redelijk

john

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen
Ok for the night! But would not stay longer.
1 nacht verbleven in juni 2022
Reactie van ANDY op 2 jul 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Redelijk

Daryle, Lees Summit

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Manager was not rude but not very friendly
3 nachten verbleven in juni 2022
Reactie van ANDY op 2 jul 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Uitstekend

Tamara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were very clean. I loved the safety of having to use your room door key to enter from the outside of the building as well as your room. Definitely would stay here again!
3 nachten verbleven in juni 2022
Reactie van ANDY op 2 jul 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
It was clean. The parking lot was very lit up, which is nice. The dead bolt on the door was broken off, but other than that, it was great!
1 nacht verbleven in juni 2022
Reactie van ANDY op 2 jul 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Goed

Alan

1 nacht verbleven in juni 2022
Reactie van ANDY op 24 nov 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Matig

Sarah

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Very clean but staff were very rude. No customer service skills at all.
2 nachten verbleven in mei 2022
Reactie van ANDY op 11 jun 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Redelijk

Michael

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It advertises for breakfast yet isn’t one. Stingy with their towels.
3 nachten verbleven in mei 2022
Reactie van ANDY op 13 jun 2022
Sorry for the inconvenience we don't advertise for breakfast right know we look forward to provide better service in the future. thank you for staying with us Thank you

2/10 – Ontzettend slecht

Brian

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022
Reactie van ANDY op 24 nov 2022
Sorry for the inconvenience we don't advertise for breakfast right know we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfy bed. Very close to train but just turn the fan on, it helps drown it out.
2 nachten verbleven in mei 2022
Reactie van ANDY op 11 jun 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ontzettend slecht

Cynthia, harrison

Negatief: Personeel en service
Property was sufficient for me need to get ready for a wedding and crash after but the front desk manager was so unfriendly. I gave you my dollars, the least you can do is be friendly. We are in the south after all. Came “early” at 2:30 instead of what is apparently the 3rd party booking checkin of 3. Big ordeal. This hotel has a massive prejudice against booking through outside sources apparently it’s through a different system for them so be prepared to be treated as a second class citizen for your audacity to to use a site like Expedia. Which I did because I’ve always had good experiences and two because booking direct online only allowed for a 2 night stay minimum. When I checked out it was the same gentleman who acted equally put out that I wanted to turn in my keys. And I literally said to him you know smiling and being nice sure goes a long way. He perked up and wished me a blessed day which was a much nicer conclusion but I very much dislike patronizing and business and being treated like I’m a bother for even being there.
1 nacht verbleven in mei 2022
Reactie van ANDY op 21 mei 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Uitstekend

Christepher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A good place to stay. Nice clean rooms.
2 nachten verbleven in maart 2022
Reactie van ANDY op 8 apr 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 – Uitstekend

Shannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay. The place was very clean. Will stay there again on our next visit.
1 nacht verbleven in maart 2022
Reactie van ANDY op 30 mrt 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Matig

Charles

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Hallways reeked of smoke. Room was right by the train tracks and was incredibly hard to sleep.
1 nacht verbleven in maart 2022
Reactie van ANDY op 30 mrt 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Uitstekend

Victor

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our place to stay while visiting family
It’s a small hotel in a small town but we were surprised to see the room so clean and good looking.
1 nacht verbleven in maart 2022
Reactie van ANDY op 30 mrt 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Matig

Tamara

1 nacht verbleven in februari 2022
Reactie van ANDY op 21 feb 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 – Uitstekend

Ronald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean older hotel. Nice staff but missed breakfast being served due to covid. Really enjoyed the stay!
2 nachten verbleven in februari 2022
Reactie van ANDY op 21 feb 2022
Thanks for staying with us. We appreciate your feedback! Thank you