Deluxe kamer | Een minibar, een bureau, een strijkplank/strijkijzer, gratis wifi
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Beoordelingen van Hotel Geneva

4 out of 5
Hotel Geneva
9 Balkandji Iovo Str, Sofia

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 14 van 55 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 55 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 55 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 55 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 55 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Hamid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in oktober 2023

10/10 – Uitstekend

Irina

1 nacht verbleven in september 2023
Reactie van Chavdar Georov op 15 sep 2023
Thank you very much for the evaluation of our hotel. You are always welcome here.

6/10 – Redelijk

Anargyros

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Decent hotel
Decent hotel at a good area. Hotel seemed to be recently renovated. Room (junior suite) was good with a tv set in each room. All the basics existed. However, something sticky was on a surface, showing inadequate cleaning. Breakfast was rather poor than decent.
1 nacht verbleven in juni 2023

8/10 – Goed

Mihail

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice time
Had a pleasant time, quite clean room, a bit off center but I was with a car and there is parking so that was convenient. Overall had a nice time.
1 nacht verbleven in april 2023
Reactie van Inga Petkova/Salea Manager op 3 mei 2023
Thank you! You are always welcome.

8/10 – Goed

Bala Aditya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Courteous and helpful staff. Well kept and tidy rooms. Parking was a pain to find everytime you go in and out. Valet service would have been helpful.
3 nachten verbleven in maart 2023
Reactie van Inga Petkova/Sales Manager op 7 mrt 2023
Thank you for your review. We appreciate your opinion and hope to see you back.

10/10 – Uitstekend

Yuesuo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A happy short family stay.
It's a good option for our family stay, warm and easy access with FREE street parking. The staff hosting us was very friendly and helpful. There are Metro station nearby with walking distance.
1 nacht verbleven in februari 2023
Reactie van Inga Petkova/Sales Manager op 28 feb 2023
Thank you very much for high evaluation of our work. You are always welcome here.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel with friendly staff
It is as described. Clean hotel and friendly staff. Just the bath tub is a little but old that I dont want to bath in it. I just took a shower. The area of the hotel is safe and have quick access to tram and metro
1 nacht verbleven in december 2022

4/10 – Matig

angel

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Veysel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliche und hilfsbereite Personal
1 nacht verbleven in juli 2022
Reactie van Inga Petkova/Sales Manager op 24 aug 2022
Thank you!

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely little hotel & restaurant in Sofia
Lovely little hotel in Sofia -nice spacious room & comfy bed…staff are lovely and couldn’t be more helpful, a big shout out to Maya on reception she is a lovely lady and soo helpful.The hotel also has a restaurant and we had dinner there last night we both said it was our best meal since arriving in Bulgaria & good prices…if we ever come back to Sofia we would not hesitate to book Hotel Geneva again 😀
1 nacht verbleven in september 2021
Reactie van Inga Petkova - Sales Manager op 15 sep 2021
Dear Karen, Thank you very much for high evaluation of our work. Your warm words is a great motivation for us to continue working hard and do the best for our guests. You are always welcome here.

8/10 – Goed

Mykolas Viktoras

Positief: Netheid, personeel en service
2 nachten verbleven in juni 2021
Reactie van Manager op 8 jun 2021
Thank you for your review. We appreciate your stay and hope to see you back.

8/10 – Goed

Laurits

2 nachten verbleven in januari 2021

10/10 – Uitstekend

carlos

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020

6/10 – Redelijk

Mehtap

Reisde met familie
1 nacht verbleven in oktober 2019

8/10 – Goed

Lars-Terje

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Four stars
Only drawbacks is that using the sauna costs extra and you share the balcony with your neighbour. Breakfast is OK but nothing special.
1 nacht verbleven in september 2019

2/10 – Ontzettend slecht

Murtaza

3 nachten verbleven in oktober 2019

6/10 – Redelijk

Iva

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bathroom bath wasn’t working.
1 nacht verbleven in september 2019

2/10 – Ontzettend slecht

Dino

Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2019

10/10 – Uitstekend

Wendy, Mainz, Germany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We very much enjoyed our stay at Hotel Geneva! The room was very spacious - double bed, plus a single bed, table with 2 chairs and was set up for making coffee, large TV, new and spotlessly clean large bathroom, and also a patio! We were impressed. Delicious variety of food at breakfast. Both the reception staff and cleaning staff were friendly and helpful: turning on the sauna for us ahead of time so it could get up to temperature, allowing us to use their computer to check in for our flight and print boarding passes, calling taxis for us to get us where we needed to go. Very helpful. The hotel is a 5-minute taxi drive away from the pedestrian shopping street and landmarks, costing about 4 leva (2 Euros) - taxi ride back to the hotel via a different taxi service cost more. The area can also be reached by the trams (we did not use them). I recommend this hotel.
1 nacht verbleven in september 2019

8/10 – Goed

Mikhail

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Приехали поздно вечером, около 21.00, несмотря на мероприятие в ресторане нас вполне пристойно покормили. Отлично отдохнули. Полноценный европейский завтрак. С рецепшн заказали такси, сдали ключи, расплатились и отъехали в аэропорт.
1 nacht verbleven in augustus 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
This is not a 4 * hotel. Barely 3*. Disappointing breakfast.
3 nachten verbleven in augustus 2019

8/10 – Goed

Irina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
1 nacht verbleven in juli 2019

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019

8/10 – Goed

Silviya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Everything was OK.Great breakfast.
1 nacht verbleven in april 2019
Reactie van Inga Petkova op 8 mei 2019
Thank you for your rate.

4/10 – Matig

V

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Bello l’albergo. In una zona morta. Stanza con alcune luci non funzionanti. Servizio spa non funzionante e non dichiarato (in tal caso avremmo prenotato altrove) Fondamentalmente un 2 stelle mascherato da 4
1 nacht verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2018
Reactie van Inga Petkova op 13 dec 2018
Thank you

4/10 – Matig

Svetla, Palma de Mallorca

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2018

4/10 – Matig

gerardo

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
sconsiglio a chi è abituato a veri hotel a 4 ****
la distanza dal centro è notevole,almeno 5 km, la pulizia lascia il tempo che trova, il bagno non ha un phone in dotazione e un set da bagno per un hotel a 4 stelle, in conclusione, è un buon hotel a 2 e mezzo di stelle
2 nachten verbleven in september 2018

8/10 – Goed

Geverifieerde reiziger

The location is pretty good if you want to stay near the bus station that goes from Sofia to Rila Monastery. There’s a tram in the main road in front of the hotel that goes right to the city centre. Breakfast was pretty decent. Room is big and clean but there’s a shared balcony with other rooms so make sure the window is locked. Overall comfortable stay
1 nacht verbleven in september 2018
Reactie van Inga Petkova op 20 sep 2018
Thank you for taking time to write the comment. You are right some rooms share a balcony. We are planing to separate balcony space for each room. I hope we will solve this case soon and your next visit it will be more comfortable for you.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in juni 2018
Reactie van Inga Petkova op 26 jun 2018
Thank you

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
4 nachten verbleven in mei 2018
Reactie van Inga Petkova op 7 jun 2018
Thank you

10/10 – Uitstekend

David, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The most amazing experience! Wonderful staf _ very helpful and caring!
3 nachten verbleven in mei 2018
Reactie van Inga Petkova/Sales Manager op 4 jun 2018
Dear David, thank you very much for the high evaluation of our team's work. We will keep doing our best and hope to see you again.

8/10 – Goed

max67, perugia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
un buon hotel
pulito, letto comodo, pavimento del bagno se bagnato è scivoloso, manca asciugacapelli...forse devo portare da casa. mancano anche le ciabatte per camera...prossima volta me le porto da casa.
1 nacht verbleven in mei 2018
Reactie van Inga Petkova op 25 mei 2018
Thank you for your review

6/10 – Redelijk

Frank

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is situated in a not so good area of Sofia, the apartment was large and clean with a fridge, tv, and clean towels,a lift operates between floors, after a shower we where the bar was but was told it’s private and not for hotel residents as there wasn’t any facility for food in the hotel we asked where we could eat and was told a Greek restaurant nearly a quarter of a mile away
Reactie van Inga Petkova op 26 apr 2018
The hotel is situated in a good but residential area and only 3 km from the center. Unfortunately, exactly the day you decided to visit our restaurant, it was closed for the private party. I am sorry that you did not have chance to taste our delicious cuisine and hope you will have this opportunity if visit us again. Kind regards

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
pleasant stay
We receive bigger room like what we booked, nice personal, good location.
Reactie van Inga Petkova op 26 apr 2018
Thank you very much for your review. We hope you will visit us again. Kind regards.

8/10 – Goed

CHRISTOS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I would recommend it!
It was a nice clean hotel and the staff was very kind and helpful!
Reactie van Inga Petkova op 19 apr 2018
Thank you for kind words. We hope to see you again!

6/10 – Redelijk

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien
Très bien mais mal isolé. Que ce soit l'isolation phonique ou vis à vis de la lumière extérieur. Le bruit vous empechera de dormir avant minuit. Le soleil voir réveillera à 8h
Reactie van Inga Petkova op 28 apr 2018
Dear Thomas, next time we will provide you with a quieter room. Our curtains are very thick and If you used them it would avoid light in the morning. Kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가격 대비 우수
오래된 건물이나 새롭게 단장되었고, 넓직하며 서비스 좋았음.
4 nachten verbleven in november 2017
Thank you very much for taking time to write a comment. We will keep doing all the best. You are always welcome here.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, quaint quiet area hotel
Nice place, a bit smaller than you'd expect from the pictures. It's in a quiet area. I left early and changed hotels as I needed to be closer, but this was a pleasant experience!
5 nachten verbleven in oktober 2017
Reactie van Inga Petkova op 9 nov 2017
Thank you for your warm words. We hope you will visit us again.

4/10 – Matig

giuseppe, roma

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
personale e servizi scarsi prima colazione scarsa posizione non centrale
3 nachten verbleven in oktober 2017
Reactie van Inga Petkova op 11 nov 2017
Dear Giuseppe, we are extremely sorry for your bad experience in our hotel. Yes, we are non renovated hotel. And may be we did not equal your hopes, but you should agree that for such low price there is no way to get a lux. We realise that our hotel needs modernisation and we are in the process of renovation.

6/10 – Redelijk

Garry, UK

Positief: Netheid, personeel en service
Honest and Genuine Review
Check in was perfectly acceptable and everything was explained well. The room described as luxury Junior sweet was large but dated, not luxury. The room was clean, however the carpet badly stained which was off putting. Beds were very comfortable and sheets smelt beautiful. Shower & bath were both excellent. First night at 4am banging and shouting from the room immediately above followed by loud music which went on for an hour. After 45 minutes I contacted reception, 15 minutes later the noise ceased. Speaking to reception the following morning I was assured there would be no repeat and the guests in question would be spoken to. Unfortunately the same happened again that evening, although it was resolved this time in 30 minutes. Breakfast was acceptable but repetitive. Good coffee, croissants, eggs, cheese, cereals etc., so what you would expect. The meal in the restaurant on the evening was wonderful. This hotel could be lovely with the right changes. Modernise the rooms and offer some variations at breakfast.
3 nachten verbleven in september 2017
Reactie van Inga Petkova, Sales and Marketing Manager op 9 nov 2017
Thank you for your honest and detailed review. We are really sorry for the loud neighbours you had. Sometimes it is very difficult to negotiate with some guests, especially if they were drunk. Sometimes it takes more or less time to calm them down. Please, believe we did our best. We hope your bad luck with the neighbours will not be a reason to not stay again at our hotel. We are currently in the process of renovation. Some rooms are renewed already. I hope when you come again we will be ready to accommodate you in this kind of rooms. And of course we will take in account your comment about breakfast and try to make it more diverse. The changes are on their way.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in juli 2017

10/10 – Uitstekend

NAHOMI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
素晴らしいホテル
ホテルの方は皆親切です。 7泊しましたが嫌なことは何もありませんでした。 ロケーションは中心地まで一本道で歩いて40分、近くにトラムもあります。 日本のホテルのようなアメニティはありませんが、気にはなりませんでした。 近くにスーパーなどもあるので、落ち着きもあって便利でした。
7 nachten verbleven in mei 2017
Dear Nahomi, Thank you very much for your comment. Our team do our best to make staying of our guests comfortable and pleasant. I hope you will visit our hotel again! Kind regards, Inga Petkova

8/10 – Goed

Benjamin

Positief: Netheid, comfort kamer
A nice hotel, with a very spacious room and good facilities including a jacuzzi, sauna and gym. However, the jacuzzi was not working - and a big factor for choosing this hotel. The attitudes of some staff members could improve and be more approachable. It felt awkward to speak to them and they were abrupt when speaking to you. Convenient on the tram line and a 24/7 corner shop nearby.
Dear Benjamin, I would like to apologise for the staff's roughness if it took place. It is unacceptable. I deeply hope that you will visit us again

8/10 – Goed

K, london, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a great stay!the staff was super kind and polite and made sure that we were satisfied at all times with the room and everything else we asked for was done with a smile. The room were very cosy spacious and comfortable. We will definitely comeback.
Reactie van Inga Petkova, Sales and Marketing Manager op 16 dec 2016
Thank you very much for worm words and high evaluation of our work. We look forward to see you again.

6/10 – Redelijk

arkadi

Positief: Netheid, staat van de accommodatie en faciliteiten
не плохо
проживал в отеле 3 дня из минусов 1 чайников нет в комнате можно только брать кипяток в ресторане 2 сейфа в номере нет а на ресепшене воспользоваться сейфом стоят денги за деньги 3 телевизор маленький каналы в основном на болгарском
Reactie van General Manager op 30 nov 2016
Уважаемый г-н Штрикман, Спасибо за Ваш коментарий. Принимаем к сведению Ваши замечания. Чайника и сейфа в номере пока нет. Гостиница находится в процессе реновации. Будем надеяться, что к Вашему следующему приезду произойдут значительные изменения. Располагаем одним каналом на русском языке - ОРТ, несколькими на английском Euronews, CNN, Eurosport и др. Мы будем рады, если Вы решите посетить нас снова. С уважением, Инга Петкова Sales and Marketing Manager

8/10 – Goed

Jen, MA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First Time in Bulgaria!
I stayed at this hotel during a visit while adopting a child. It was my first time in Bulgaria and I speak only English. I basically needed a place to rest and recuperate from my sleepless night on the overnight plane flight. I am used to a very quiet home location. There was a lot of steady traffic one block away, but the thick, double, windows blocked most of it, and I slept well. (If it was hotter and the windows had to be open all night, this would have been a problem, especially since the air-conditioning did not work). Nice bathroom, nice mini refrigerator stocked with juice, soda, chocolate, nuts and water etc. Large room. Good internet. Wonderful, smorgasbord of home cooked breakfast items with a lot of variety (included in the room price). The hotel staff was very friendly and helpful. Nice Sauna. One block from a little market with fresh fruit, veges and water etc. Reminded me of Soho. Glad the place was not highly scented. Also liked that the windows opened! Nice porch. Very happy with my choice to stay here. I would stay again.

4/10 – Matig

Emily, Vancouver

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is old, beds were saggy and uncomfortable. Location is not overly convenient but felt safe and could walk to metro. Restaurant was closed when we went to use it despite being within hours. Breakfast was included but worth avoiding.