Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We lost power on our second day, and it remained out for the rest of our trip. A tree fell in front of the property, leaving an exposed high voltage power line in front of the house. Firefighters advised us not to leave the house for any reason as it was incredibly dangerous, and roped off the street with caution tape. Inability to use the oven, fridge, or microwave meant much of our food went to waste. Obviously this is not the fault of RnR, but the rest of the inconveniences, and the unwillingness to offer any real remedy left us feeling disappointed. This being our third or fourth rental with RnR amounting to thousands of dollars, we will no longer book with their properties.Inconvenience number 1) The fire alarms went off numerous times randomly throughout our stay, at one point waking the entire house early in the morning. When I called RnR to report this, they said the only thing that could be done would be to remove the batteries from the smoke detectors, which were placed on very high vaulted ceilings well above 15 feet and totally out of reach. This added additional stress on top of the fact that we had no power. Inconvenience number 2) With no power meant no light starting as early as 4:30pm. There were no candles or flashlights available, which meant stumbling around in the dark resulting in many stubbed toes and bonked heads. Inconvenience number 3) We had a load of laundry in the wash when the power went out, causing the clothes to sit soaked in a locked washer for at least 5 days. As far as I know they are still there. At this point I can only assume the clothes may be ruined. When I expressed my frustration with RnR staff I was offered $100 discount for the inconvenience, which is really not much of a consolation for a $1,300 rental/weekend from ****.