6/10 – Redelijk
KATHLEEN S.
19 jul 2025
Great Location. Poor Communication with Property Mgmt..
1. We arrive to the condo and the A/C wasn't working. I called early Tuesday morning and finally got fixed around 4 pm. Condo temp was over 82 degrees the whole night.2. No bathing soap, shampoo or washing machine detergent even though the ad stated it was supplied. Mgmt. never brought us any during our stay. 3. Condo had 3 TV's- Living room TV missing the remote, mgmt. brought us a replacement remote late afternoon but the remote says clearly "Not Compatible with ROKU" (The TV is a ROKU so it never worked). The TV in the guest bedroom never connected to internet so it never worked and the master bedroom TV finally worked on the 3rd day. 4. I received a call from property mgmt. stating that the condo was "For Sale" and could they bring people over to look at it while we were there. I told them Yes to the one visit only. Should not have been asked while it was occupied.I emailed before we left asking for compensation for the inconvenience of everything but I still have not received a reply from the property management. I will file a complaint with my credit card company for refund payment. We expected better service with the price we paid.
KATHLEEN S.
4 nachten verbleven in juli 2025