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Beoordelingen van Wyndham Southbury

3 out of 5
Wyndham Southbury
1284 Strongtown Road, Southbury, CT

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 414 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 321 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 136 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 76 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 57 van 1004 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is warm and welcoming. They help in anyway they can.
1 nacht verbleven in april 2024

8/10 – Goed

Vladimir

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Recommended good option to stay.
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 1 mei 2024
Good Day Vladimir, Thank you for your great review of the hotel!

4/10 – Matig

Dona

Negatief: Netheid, personeel en service
Worms in the coffee machine
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 23 apr 2024
Good Afternoon Dona, We apologize you didn't enjoy your stay with us, however we did not have worms in the coffee machine in your room.

10/10 – Uitstekend

linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 25 apr 2024
Good Day Linda, Thank you for your review of the hotel. We are glad to hear that you enjoyed your stay with us. We hope to have you stay with us again!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quick easy check in
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 23 apr 2024
Good Day James, Thank you for the review of the hotel. We are glad to hear you enjoyed your stay with us and hope to have you back again!

6/10 – Redelijk

Adan

1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 23 apr 2024
Good Day Adan, Thank you for the review of the hotel. We apologize for any inconvenience you may have experienced during your stay.

10/10 – Uitstekend

Dave, Woodbury

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The first room I was assigned, 191, had very low Wifi, 1 bar. they promptly moved my room and problem was solved, thank you much
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 22 apr 2024
Good Day Dave, Thank you for taking the time to write a review of the hotel. We are happy to hear that you enjoyed your stay and the Wi-Fi issue was resolved promptly. We hope to have you stay with us again in the future.

10/10 – Uitstekend

Susan

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 23 apr 2024
Good Day Susan, Thank you for your excellent review of the hotel! We are thrilled to hear you enjoyed your stay with us.

4/10 – Matig

Jessica

Zakenreiziger
Had to step over a giant puddle of throw up in the parking lot as I made my way in. Room was a non smoking room but smelled strongly of cigarette smoke. Shower would not drain while showering- I stood ankle deep in water during my quick shower. I was awakened at 1:30AM to someone repeatedly pounding in my door. Since I was staying alone, I did not answer. After about 10mins, I heard another door open a few rooms down in the hallway - I assume the person was at the wrong door but it really startled me. There was also a nice big dead stink bug on the floor next to the bed when I woke up. Overall, not a place I’d willingly go back to.
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 18 apr 2024
Good Day Jessica, Thank you for taking the time to reach out about your stay. Please accept our apologies for the inconveniences you experienced. We will certainly address these concerns with the appropriate departments.

10/10 – Uitstekend

Nathaniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
O
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 15 apr 2024
Good Day Nathaniel, Thank you for your great review of the hotel! We are so happy to hear you enjoyed your stay!

6/10 – Redelijk

Jessica

Reisde met familie en kleine kinderen
I wish the pool would been open for the kids beside that everything was good
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 15 apr 2024
Good Day Jessica, Thank you for your review of the hotel. We apologize for the inconvenience of the pool being closed, however we are renovating it for a better guest experience and hope to have you stay with us again.

10/10 – Uitstekend

Ruthann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, inexpensive
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 15 apr 2024
Good Day Ruthann, Thank you for your review of the hotel. We are pleased to hear that you enjoyed your stay with us!

2/10 – Ontzettend slecht

Lauren

1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 1 mei 2024
Good Day Lauren, Thank you for taking the time to provide your review. While I understand you seem to be dissatisfied with your stay by only providing a 1 star review, I am unable to understand or help you since you have not provided any context as to your 1 star review.

10/10 – Uitstekend

john

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its very nice there and clean and quiet.
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 10 apr 2024
Good Day John, Thank you for your review of the hotel! We are glad to hear that you enjoyed your stay with us! We hope to have you stay with us again!

10/10 – Uitstekend

Roberta, Falling Waters

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My favorite hotel In Connecticut.
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 15 apr 2024
Good Day Roberta, Thank you for your great review of the hotel. We are happy to hear that you enjoyed your stay with us in Connecticut! We hope to see you again soon.

10/10 – Uitstekend

Guy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 8 apr 2024
Good Morning Guy, Thank you for your review of the hotel! We are happy to hear that you enjoyed your stay with us!

8/10 – Goed

Samantha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in/front desk staff were friendly and efficient. The room was clean in terms of the beds and carpets but there was either a terrible rust or mold build up behind the toilet that was pretty gross and lots of hair in the drain of the tub that I wasn't comfortable running a bath for my son. The bartender in the lounge this weekend was off-putting. She certainly didn't seem happy to be there. Overall a good stay and convenient to where we travel to to see family, but I wouldn't book here again knowing the Heritage is right down the road.
2 nachten verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 8 apr 2024
Good Day Samantha, Thank you for your review of the hotel. We apologize for the inconvenience you experienced during your stay. We will certainly address these concerns with our team.

8/10 – Goed

Heather

Zakenreiziger
Positief: Netheid, personeel en service
Overall it is a decent hotel. The outside and lobby are nicer than the rooms. The rooms are a bit dated. Happily everything was clean and the restaurant had a nice selection of food....which is important as there are not too many places to ear nearby.
1 nacht verbleven in april 2024
Reactie van Joseph Urbano- Director of Operations op 8 apr 2024
Good Day Heather, Thank you for your review of the hotel. We are continuously trying to improve the property and hope you will come back again!

6/10 – Redelijk

Jeffrey

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 4 apr 2024
Good Day Jeffrey,Thank you for your review of the hotel. We hope to have you stay with us again!

10/10 – Uitstekend

Ralph

1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 22 apr 2024
Good Day Ralph, Thank you for your great review of the hotel. We are happy to hear that you enjoyed your stay with us. We hope to have you stay with us again!

10/10 – Uitstekend

Guy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Early checkin cleanliness and friendliness
1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 29 mrt 2024
Good Day Guy,Thank you for your great review of the hotel! We are thrilled to hear you enjoyed your stay with us and hope to have you back again!

8/10 – Goed

Destiny

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 2 apr 2024
Good Day Destiny, Thank you for your review of the hotel. We are glad to have you stay with us!

10/10 – Uitstekend

Daniel

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The paint in the pool
3 nachten verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 25 mrt 2024
Good Day Daniel, Thank you for your great review of the hotel! We hope to have you stay with us again!

2/10 – Ontzettend slecht

Alyssa

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff turned on us as soon as our paid function ended. I did not feel comfortable staying the night. I want a refund. I checked out at 8:45 pm The staff was extremely rude and videotaped our group. I did not feel like staying was ok.
1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 25 mrt 2024
Good Day Alyssa, Thank you for your review of the hotel. We apologize you did not enjoy your time with the hotel. You and your group were asked to leave the private meeting space since you brought in outside alcohol that was not permitted in the space and would jeopardize our liquor license. No refund will be issued, again as you were aware of booking a pre-paid reservation as well as breaking hotel policy by having outside liquor that was not permitted in our private meeting space.

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Voorzieningen
Clean, friendly and great location.
1 nacht verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 14 mrt 2024
Good Day Anna, Thank you for your review of the hotel. We are glad to see you enjoyed your stay with us. We hope to have you back again!

10/10 – Uitstekend

Michael

1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 2 apr 2024
Good Day Michael, Thank you for your review of the hotel! We are glad to see you enjoyed your stay with us. We hope to have you stay with us again!

10/10 – Uitstekend

CHARLES

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Big clean rooms and staff was great
1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 8 mrt 2024
Good Day Charles, Thank you for your great review of the hotel! We are happy to hear that you enjoyed your stay with us! We hope to have you back again!

10/10 – Uitstekend

Minelva

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent. The staff was very accommodating and helpful. One exception of pool area ceiling being extremely dirty looking with floats and balls above the pool. Other then that it’s was a perfect stay.
1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 5 mrt 2024
Good Day Minelva,Thank you for your great review of the hotel! We are happy to hear that you enjoyed your stay! We are making improvements in the pool area and hope you will be able to visit us again soon!

2/10 – Ontzettend slecht

Sharon G.

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property was old and dirty. A lot of stuff was rusted. The shower head was falling apart. Seems like a lot of drug addicts live there. There was a guy walking around the parking lot with no shoes on dirty feet, mumbling to himself, staggering when we pulled up. When we went out later, there was another gentleman also staggering around and smelling of alcohol and marijuana. I did not feel safe there. The room was old, not cleaned well, and even though they said it was smoke-free, the room smelled of cigarettes smoke. I complained to the night manager when we arrived, our room was changed, but the condition of the room was the same.
1 nacht verbleven in maart 2024
Reactie van Joseph Urbano- Director of Operations op 5 mrt 2024
Good Day Sharon, We apologize you did not enjoy your stay with us. We continue to try and make improvements to our property so our guests can have an enjoyable stay. Rest assured, drug addicts do not live here, nor do they walk our property barefoot. We hope you can find alternate accommodations when you visit the area in the future.

2/10 – Ontzettend slecht

LUIS

7 nachten verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 4 mrt 2024
Good Day Luis, We apologize you did not enjoy your stay with us.

4/10 – Matig

subrena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 27 feb 2024
Good Day Subrena,Thank you for your review of the hotel. We apologize for the inconvenience you experienced during your stay.

10/10 – Uitstekend

Lisandro, North Woodmere

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick and easy check in
1 nacht verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 27 feb 2024
Good Day Lisandro, Thank you for your review of the hotel!

10/10 – Uitstekend

Bindu

1 nacht verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 25 mrt 2024
Good Day Bindu, Thank you for your review of the hotel. We are happy to hear that you enjoyed your time with us!

6/10 – Redelijk

Kenneth

Zakenreiziger
No coffee in the lobby at all, was directed to make in my room . Walls thin, I woke up cause I heard my neighbors alarm clock at 3 am
1 nacht verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 14 feb 2024
Good Day Kenneth, Thank you for your review of the hotel. The hotel has never offered complimentary coffee in the lobby as we have unlimited coffee offered in the room.

6/10 – Redelijk

Jie

4 nachten verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 14 feb 2024
Good Day Jie, Thank you for your review of the hotel! We hope you enjoyed your stay.

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and staff. The room was very clean and comfortable
1 nacht verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 5 feb 2024
Good Day Robert, Thank you for your review of the hotel!

10/10 – Uitstekend

Jason, The Villages

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super easy check in, delightful staff all around. Breakfast spread in Arrowhead is wonderful and perfectly priced. Perfect homebase from Bradley for back and forth to 845 NY work schedule weekend.
2 nachten verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 5 feb 2024
Good Day Jason, Thank you for your review of the hotel! We are so happy to hear that you enjoyed your stay! We look forward to having you back again!

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I checked in, I was told, "The restaurant will be open at 6," I was intrigued, since it's so rare for a hotel (one that I can afford, lol) to have its own restaurant. I had been planning to go to a grocery store and getting myself a bagged salad, but instead I decided to check out the restaurant. I chose my table, and the hostess/bartender/server (she does it all) took my drink order and then my dinner order. She was very friendly and engaging, and gave me recommendations when I asked. I ended up choosing French onion soup and a Caesar salad with salmon. Everything was great. My soup was amazing. The cheese was plentiful and melted and just mmmmmmmm... it was sooo good. Then my salad came out. I would have liked a slightly bigger piece of salmon, and a little less dressing on the salad, but it was all very good nonetheless. I ended up moving to the bar after I'd eaten, and made a few new friends. The following evening, I decided to go again. I decided to have a margarita, and Lisette offered me an apple margarita— that was different! And yummy! I ordered the Thai sweet chili wings and they were absolutely perfect. I didn't stay as long that night but it was still enjoyable. Enough about the restaurant, lol. My room was also very nice. It had a refrigerator, and there were USB slots for charging cables built into the wall on both sides of the bed. The TV worked, but the selection was a bit slim. The bathroom had all the necessities as well. I would absolutely stay again.
2 nachten verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 5 feb 2024
Good Day Sandra, Thank you so much for your kind words about the hotel and your experience! We are so happy to know that you enjoyed your stay with us and the restaurant as well! We hope to have you stay with us again!

10/10 – Uitstekend

Virginia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Joseph Urbano- Director of Operations op 5 feb 2024
Good Day Virginia, Thank you so much for your great review of the hotel! We are happy to hear that you enjoyed your stay with us!

10/10 – Uitstekend

Seerojnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful place
1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 5 feb 2024
Good Day Seerojnie, Thank you for the great review of the hotel! We are so happy to hear that you enjoyed your stay!

2/10 – Ontzettend slecht

Cassandra

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We were in the room for an hour. Killed 1 spider, 2 little black bugs and then checked out after we saw 2 roaches
1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 29 jan 2024
Good Day Cassandra, Please accept our apologies for the less than pleasant experience you had during your stay with us. We will certainly address these concerns.

10/10 – Uitstekend

Patricia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 24 jan 2024
Good Day Patricia,Thank you for the review of the hotel! We are happy to hear that you enjoyed your stay with us! We hope to have you back again!

10/10 – Uitstekend

Maryanna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place!
1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 23 jan 2024
Good Day Maryanna, Thank you for your great review of the hotel! We are so happy to see that you enjoyed your stay with us and hope to have you back again!

8/10 – Goed

Tyrone

1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 23 jan 2024
Good Day Tyrone, Thank you for your review of the hotel! We are happy to hear that you enjoyed your stay!

10/10 – Uitstekend

Cole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 23 jan 2024
Good Day Cole, Thank you for your great review of the hotel! We are thrilled to see you enjoyed your stay with us!

4/10 – Matig

Guile

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Service in restaurant/bar was terrible. One waitress for the whole room. Waited about 2 hrs to finally get all our food. Had steak and it was probably the worst I had in a long time. Didn’t send back because I didn’t want to wait longer. For service this bad I will not usually leave a good tip to waitress but felt so bad for her when she told us that they won’t hire anyone else. But I left 15% for her. Went to front desk and there was no one there. Will never stay here again.
1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 22 jan 2024
Good Day Guile, Thank you for taking the time to review your experience with us. Please accept my apologies for the less than pleasant experience you had with us. We will certainly address these concerns with our team.

10/10 – Uitstekend

Zurelly

Positief: Netheid
I liked the hotel
1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 22 jan 2024
Good Day Zurelly,Thank you for your review of the hotel! We are happy to know that you enjoyed your stay!

10/10 – Uitstekend

Jennifer

1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 14 feb 2024
Good Day Jennifer, Thank you for your review of the hotel. We are happy to hear that you enjoyed your stay.

10/10 – Uitstekend

Mary T, seymour

Reisde met familie en kleine kinderen
1 nacht verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 22 jan 2024
Good Day Mary, Thank you for your great review of the hotel! We are glad you enjoyed your stay and hope to have you back again!

10/10 – Uitstekend

Henry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Joseph Urbano- Director of Operations op 22 jan 2024
Good Day Henry, Thank you for your great review of the hotel!