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Beoordelingen van Hotel Indigo Spokane Downtown, an IHG Hotel

3.5 out of 5
Hotel Indigo Spokane Downtown, an IHG Hotel
110 S MADISON STREET, Spokane, WA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 438 van 698 beoordelingen" "
Gastenscore: 8 - Goed. 138 van 698 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 698 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 698 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 698 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Carina

Positief: Netheid, personeel en service
Negatief: Voorzieningen
I could hear everything from the room nextdoor. Very annoying! Loud voices. I didn't want maid service but they came in and threw away my peanuts.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Chaz

1 nacht verbleven in mei 2024

4/10 – Matig

Brandon

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Valet was very rude. Reaching into car and pulling things out when explicitly asked not to. Extremely pushy and was just taking things out of my car and dropped my luggage with my expensive electronics after explicitly asked not to touch it.
1 nacht verbleven in april 2024

8/10 – Goed

Veda

1 nacht verbleven in april 2024

8/10 – Goed

Jennifer

1 nacht verbleven in april 2024

10/10 – Uitstekend

Mackenzie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff were very accommodating and helpful. I appreciate their customer service and heard it noted by other guests.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Chad

2 nachten verbleven in april 2024

6/10 – Redelijk

Laurie

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This hotel should be renamed The Pidegeon. We stayed in a room on the 2nd floor on the inner side of the hotel. We were kept awake by the CONSTANT noise of pidgeons outside, and I'm not talking about soft cooing. Although the location of the hotel is convenient, walking around the area is sketchy for safety.
2 nachten verbleven in april 2024

6/10 – Redelijk

Crista

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
I would stay here again however this location really needs to work on the “included breakfast.” It was a bit sad. They pushed tables together in a side room and put a jug of milk on ice and some boxes of cereal, there were some cooked options but overall it left something to be desired. I ended up in a room without a fridge so if that’s something that is important to you I’d double check before getting comfortable.
4 nachten verbleven in april 2024

8/10 – Goed

Terrance

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Price
2 nachten verbleven in april 2024

10/10 – Uitstekend

Larry, Richland

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jeff, Boise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was great. Bed super comfy. Bathroom large and convenient. Very quiet for us. Outside little sketchy with all homeless. Always looking over shoulder when outside hotel. But given the inside wild cigarette staying again
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Michelle

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrific property. Nice spacious rooms, with huge bathrooms. The neighborhood has a lot of homeless, but the police station is also a few blocks away and it’s well patrolled. I few lt safe walking at night. Would definitely stay here again!
1 nacht verbleven in maart 2024

4/10 – Matig

Brandy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk clerks were great and the hotel is beautiful. Overall clean (with the exception of dirty vents in the room and dust on walls and some fixtures). Very comfortable. I would definitely stay here again but have decided to remove it from my list for 2 reasons: (1) we paid for valet parking in a secure lot because only paid meter street parking was available in an area full of homeless with visible drug deals going on; we were advised not to walk anywhere after dark in that area and had to Uber; (2) we paid $20 per person for an inedible continental breakfast. I do not typically make complaints, but I really was not impressed by those two issues combined.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Blair

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicely renovated hotel. Close to the action
2 nachten verbleven in maart 2024

6/10 – Redelijk

Marzieh

10/10 – Uitstekend

Myron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Alexis

Positief: Netheid
I want to stress that the room itself was great- clean, everything worked. Funky decor and a good size, it was just what I needed , room wise. I am not familiar with the area, so I booked this hotel knowing I wouldnt have a car, and was hoping I could walk around to get where I needed to go; unfornuately I did not feel safe walking around due to the homeless population nearby- lots of tents, camps, etc. I was traveling by myself and just didnt feel safe wandering around, specifically at night. I do acknowledge that this is out of the hotel's control. Another thing I didnt understand completely was that with the hotel's restaurant under construction/not fully available. I was kicking myself not seeing/realizing that It wasnt fully functional at the time of booking, as I specifically wanted a restaurant in the hotel; but on my first night, I walk into the area and it was completely quiet & empty-i double checked twice with the front desk staff it's hours and they kept telling me it was open, despite how empty it was. I was hoping to get some quick dinner and get to bed early. I go up to the bartender (only sfaff member in that area) and he explained that they are trying to re-open as a full service restaurant, so they werent offering a full dinner, but they WERE serving a private event somehow, but not dinner to a guest (me) ?. I didnt quite understand that logic. I got myself a glass of wine and ordered in Doordash instead.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Jeffrey

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Homeless people galore, just a few yards from the entrance. Your vehicle is not safe to be parked outside the hotel, so you’re forced to use their valet parking at an extra cost
1 nacht verbleven in maart 2024

8/10 – Goed

Ludy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jackie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The walls were very thin making it difficult to get a good night's sleep. Staff were friendly and apologetic, which they needed to be a LOT. First, the room had no heat and we needed to be moved. Then we had no towels in the room. Whenever we would call the desk we would be told "a few minutes". It was always at least 20 to have an issue resolved. They overpromise and underdeliver.
3 nachten verbleven in februari 2024

8/10 – Goed

Alan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reasonable price for comfy bed and modern spacious clean bathroom.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jolie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Delightful vibe
The hotel is old. From the outside and lobby, it looks like an old boarding house. The rooms are delightfully renovated with totally modern accomodations. The bathroom was totally updated and very nice! The staff were very nice and helpful making you feel very comfortable
1 nacht verbleven in februari 2024

8/10 – Goed

Sally

Reisde met familie
Positief: Netheid, personeel en service
Nice size room and modern bathroom - some of the fixtures / furniture were looking a little tired. Train tracks right behind the hotel and every time the night train went by it set off a car alarm. Also wood floors so noise travels from above.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Rachel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alaskans in Spokane
We love Hotel Indigo and stay here most trips to overnight in Spokane. The staff is always great and helpful and super friendly. And they love our dog! However, this trip we were a bit disappointed to discover the lounge was closed and limited days now (as they are going through transition) We do understand this is happening all over and we will look forward to the reopening of the new lounge management. We were just very much looking forward to relaxing in the lounge before our di new reservations after a long drive. No worries...we will be back. But that's the reason for the lower rating this time.
1 nacht verbleven in februari 2024

8/10 – Goed

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

DAVID

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Front Desk Staff attentive and friendly, adds to the hotels boutique (ish) atmosphere despite being an IHG property. Some great food and drink options close by. Will stay here again
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Matt

2 nachten verbleven in februari 2024

6/10 – Redelijk

Wade

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

brett

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area around seems to be a lot of transients
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great vibe!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Joanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

4/10 – Matig

JACY

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Expensive valet costs. Breakfast was 1.5 hours late with very limited optics and poor quality.
2 nachten verbleven in januari 2024

8/10 – Goed

Timothy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was extremely helpful and the hotel was very clean, wish the restaurant served more of a variety other then fried food at the time but it was the end of January.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Trent Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and great staff!
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van David Hotel Indigo Spokane op 29 jan 2024
Thank you so much for your very favorable review.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great mini vacation
Great stay! Staff very friendly and helpful. Our room was nice with a very good bathroom. Some great breweries and restaurants near by.
1 nacht verbleven in januari 2024
Reactie van David Hotel Indigo Spokane op 29 jan 2024
Thank you very much for your very favorable review. We are honored to have hosted you.

6/10 – Redelijk

Thena

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Dustin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service.
2 nachten verbleven in januari 2024
Reactie van David Hotel Indigo Spokane op 29 jan 2024
Thank you very much for your very favorable review. We are honored to have hosted you.

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van David Hotel Indigo Spokane op 29 jan 2024
Thank you very much for your very favorable review. We are honored to have hosted you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great hotel for the price! Clean room, historical building, and friendly staff made our visit amazing!
2 nachten verbleven in januari 2024
Reactie van David Hotel Indigo Spokane op 29 jan 2024
Thank you very much for your very favorable review. We are honored to have hosted you.

10/10 – Uitstekend

Stasie, Seattle

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Tiffany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff! Our heater wasn’t working and they were so great about it. Gave us a new room. They were so great!
1 nacht verbleven in januari 2024
Reactie van David Hotel Indigo Spokane op 16 jan 2024
Thank you for your review, Tiffany. We strive everyday to accommodate our guests in every way possible.

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van David Hotel Indigo Spokane op 16 jan 2024
Thank you for your review, Marc! We hope you will visit us again in the future.Sincerely,David HellenthalFront Desk Manager

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cool spot, rooms have a NYC feel to them, great location.
1 nacht verbleven in januari 2024
Reactie van David Hotel Indigo Spokane op 9 jan 2024
Michael, thank you so much for your review. We hope you will stay with us in the future should your travels bring you through Spokane. We strive everyday to provide excellent accommodation in what I think is the coolest part of downtown Spokane. Sincerely, David HellenthalFront Desk Manager

8/10 – Goed

Yvonne

2 nachten verbleven in januari 2024
Reactie van David Hotel Indigo Spokane op 16 jan 2024
Thank you Yvonne for taking the time to rate the Hotel Indigo Spokane. We take guest evaluations seriously and strive everyday to provide a seamless, extraordinary experience for each and every guest.

10/10 – Uitstekend

Dana

3 nachten verbleven in december 2023
Reactie van David Hotel Indigo Spokane op 9 jan 2024
Thank you for your review. We strive daily to create a warm and inviting atmosphere for our guests in this very cool historic Spokane neighborhood. We hope to see you again. Sincerely,David HellenthalFront Desk Manager