Standaard kamer, 1 kingsize bed, niet-roken, bubbelbad | Een strijkplank/strijkijzer, gratis babybedden, wifi, beddengoed

Beoordelingen van Best Western Spooner Riverplace

2.5 out of 5
Best Western Spooner Riverplace
101 W Maple St, Spooner, WI

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 347 van 499 beoordelingen" "
Gastenscore: 8 - Goed. 132 van 499 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 499 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 499 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 499 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van L Olson op 16 mei 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van L Olson op 16 mei 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 – Uitstekend

Jillian

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool area deck and view of the river and location to trail.
1 nacht verbleven in april 2024
Reactie van L Olson op 16 mei 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed our deck area, the view of the Yellow River, and the location of our ATV trail.Your feedback is greatly appreciated, and we are pleased to know that these aspects of your stay contributed to a positive experience. We strive to provide amenities and experiences that enhance our guests' enjoyment and comfort, and we are thrilled that you found these particular features enjoyable.We look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more memorable, please do not hesitate to let us know.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 – Uitstekend

Casey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was amazing
1 nacht verbleven in april 2024

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is so nice and friendly!
1 nacht verbleven in maart 2024
Reactie van L Olson op 16 mei 2024
Thank you for taking the time to share your feedback about your recent stay with us. I'm thrilled to hear that our staff provided you with exceptional customer service. Delivering excellent service is a top priority for us, and it's always gratifying to receive positive feedback from our valued guests like you.We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for choosing to stay with us. We look forward to seeing you again soon!Warm regards

10/10 – Uitstekend

Megin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van L Olson op 16 mei 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was great Had Birkie packet and waters for participants
1 nacht verbleven in februari 2024

10/10 – Uitstekend

ROBYN

4 nachten verbleven in februari 2024
Reactie van L Olson op 16 mei 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 – Uitstekend

Julie

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a great place to stay while in Spooner on business. Clean, great breakfast, friendly and helpful staff. Lisa was great in helping me with my booking. Will definitely stay here again!
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Casey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was the best. Pool open 24 hours for adults. Clean and friendly people.
2 nachten verbleven in december 2023
Reactie van L Olson op 17 jan 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are so happy you enjoyed your stay. Our staff really goes above and beyond to make sure all our guests have a clean, enjoyable stay, we are so glad you had this experience. Our 24 hour pool is great, so often guests have other obligations and don't always get to use the pool during their stay, we are so happy our guests are able to still utilize this amenity. We hope to see you again.

10/10 – Uitstekend

Megan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van L Olson op 17 jan 2024
Thank you so much taking the time to fill out a review about your recent stay with us, we value your feedback. We are so happy you enjoyed your stay with us and hope to see you again!

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Marshall

1 nacht verbleven in december 2023
Reactie van L Olson op 17 jan 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are happy you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

STEVEN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van L Olson op 16 jan 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are so happy you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Maresa

1 nacht verbleven in december 2023
Reactie van L Olson op 16 jan 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are so happy you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Peter, Delran

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rr
1 nacht verbleven in november 2023
Reactie van L Olson op 16 jan 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are so happy you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

April

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice continental breakfast. Quiet and clean.
2 nachten verbleven in november 2023
Reactie van L Olson op 16 jan 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feeback and we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Tyler

2 nachten verbleven in november 2023
Reactie van L Olson op 16 jan 2024
Thank you for taking the time to fill out a review about your recent stay with us. We are so happy you enjoyed your stay and hope to see you again next time you are in Spooner.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of the cleanest room we ever stayed in. Friendly staff.
1 nacht verbleven in oktober 2023
Reactie van L Olson op 16 jan 2024
Thank you for taking the time to fill out a review about your recent stay with us. We are so glad your enjoyed your stay with the cleanest room ever. Our staff does an excellant job withholding the standards that are so important to guests when staying in a hotel, with exceptional customer service. We hope to see you again.

8/10 – Goed

Joe

Reisde met een groep
Positief: Netheid, personeel en service
Friendly service at check-in. Showerhead was great!
1 nacht verbleven in oktober 2023
Reactie van L Olson op 6 dec 2023
Thank you so much for taking the time to fill out a review about your recent stay with us. I am so glad you had a great check in experience. We agree our showerheads are great here, we get so many compliments on them. We hope to see you again.

10/10 – Uitstekend

Shawn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thoroughly enjoyed my stay. The staff was friendly, and the complimentary breakfast hit the spot. There are also many good dining options around.
1 nacht verbleven in oktober 2023
Reactie van L Olson op 6 dec 2023
Thank you so much for taking the time to fill out a review about your recent stay with us. I am so glad you enjoyed our friendly staff and our breakfast. We hope to see you again.

10/10 – Uitstekend

Lawrence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Courteous and helpful.
1 nacht verbleven in oktober 2023
Reactie van L Olson op 6 dec 2023
Thank you for taking the time to fill out a review about your recent stay with us. I am so glad to hear the staff was courteous and helpful during your stay with us. We hope to see you again in the future.

10/10 – Uitstekend

Wayne, Prairie du Sac

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are as good as it gets
1 nacht verbleven in oktober 2023
Reactie van L op 6 dec 2023
Thank you for taking the time to fill out a review about your experience. I am so glad the staff exceeded your expectations, they are wonderful. We look forward to seeing you again

10/10 – Uitstekend

Pam

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Angela T

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
wonderful staff, great location and breakfast buffet
1 nacht verbleven in september 2023
Reactie van L Olson op 6 dec 2023
Thank you for taking the time to fill out a review about your recent stay with us. We are so happy you enjoyed your stay and our staff gave you the customer service experience they are known for. We hope to see you again.

8/10 – Goed

Theresa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for a restful night’s sleep. Great place.
1 nacht verbleven in september 2023

6/10 – Redelijk

Dennis

Not great place but ok
Rooms average. Ice machine broken. No elevator. Beds ok don’t like bath deprecate from the d mn sink area.
1 nacht verbleven in oktober 2023
Reactie van L Olson op 6 dec 2023
Thank you for taking the time to fill out a review about your recent stay with us, we value your feedback. I do apologize for the ice machine being out of order during your stay and any inconvience it caused you. We worked diligently to have our ice machiene repaired as quickly as possible, but we did have to wait for a back ordered part. If ever in the area again please call ahead to request a first floor room. We want all our guests to be comfortable while staying with us and try to accomodate all requests. Thank you again we hope to see you next time you are visiting Spooner.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, but too expensive
We enjoy staying here, the staff is friendly and welcoming. Its very expensive for what it is though. The only hotel in town, so i guess thats why.
1 nacht verbleven in oktober 2023
Reactie van L Olson op 15 nov 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and appreciate the time it took to write a review about your stay. We are so glad our staff provided you with the friendly welcoming service we are known for. We are still in our busy season in early October and set our pricing based on availability and demand, as well as hotels in our market from neighboring cities. We look forward to see you the next time you are in Spooner!

10/10 – Uitstekend

Darlene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, updated, pleasant with amenities of a good, hot breakfast plus continental choices, nice pool area, pet friendly, safe, close to dining choices, nice grounds, free parking. Definitely recommend.
1 nacht verbleven in oktober 2023
Reactie van L Olson op 15 nov 2023
Thank you so much Darlene for taking the time to fill out a survey regarding your recent stay with us. We value your feedback and your experience is very important to us. We are so glad you enjoyed your stay and our recently renovated rooms. Our staff goes above and beyond to make sure each guest has the best experience from guest room cleaniness, to our breakfast, to our maintained public spaces. I am so glad you found our facility safe and we were able to give some great dining recommendations in Spooner. We hope to see you again!

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean,great staff only draw back no elevator but other wise a great place to stay!
1 nacht verbleven in oktober 2023
Reactie van L Olson op 15 nov 2023
Thank you for taking the time to fill out a review about your recent stay with us. We appreciate your feedback. Our best and only solution for not having an elevator at this time is if booking online, to call the hotel directly after to request a first floor room. If you call the hotel directly to reserve, we have trained each staff member making reservations to ask every guest if they need a first floor room. We do our best to accommodate these requests and understand its not allways convenient for our guests to be on the second floor without having an elevator. Thank you so much again for your review, we hope to see you again.

8/10 – Goed

Chad

1 nacht verbleven in september 2023

8/10 – Goed

Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

MOLLY, Green Bay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly. Called a few days ahead of time to let me know the pool would be closed for maintenance during our stay. Very thoughtful
1 nacht verbleven in september 2023
Reactie van L Olson op 7 nov 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback. Thank you so much for your understanding about the pool closure during your stay. We want all our guests to be comfortable during their stay with us, so it is important to notify them of a issue such as a pool closure, so they can make other arrangements if neccessary. We hope to see you again in the future, thank you again!

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Sue

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our first time to Spooner, WI. We went for our anniversary and my birthday weekend. We have a side by side and wanted to check out the trails to Superior. This was the perfect location. The hotel and town was ATV friendly. We literally were right on the trails from the parking lot. Very clean rooms. Recently updated and the breakfast was SO good. So many options to choose from. That was our biggest meal of the day! They also had an outdoor deck that we utilized at night. We will for sure be back!
3 nachten verbleven in september 2023

10/10 – Uitstekend

Bin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Cynthia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent breakfast
Reactie van L Olson op 2 nov 2023
Thank you for taking the time to fill out a review about your recent stay with us. We appreciate the feedback and we are so glad you enjoyed our breakfast. We hope to see you again the next time you are Spooner.

10/10 – Uitstekend

Jeremiah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay
Everything was wonderful. Stayed for one night. The room was clean and well kept. The breakfast is the morning was exceptional and the staff were very pleasant.
1 nacht verbleven in september 2023
Reactie van L Olson op 2 nov 2023
Thank you for taking the time to fill out a review about your recent stay with us. We are so glad you enjoyed your stay, with a clean rooom, friendly staff and exceptional breakfast. We hope to see you again.

10/10 – Uitstekend

Aaron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have left a review from a previous stay and my opinion still has not changed. A great place to stay when you visit the area.
1 nacht verbleven in september 2023
Reactie van L Olson op 1 nov 2023
Thank you Aaron for taking the time to fill out a review about your recent stay with us. I am so glad we provided you with same experience during this stay as we did your last. We look forward to see you again!

10/10 – Uitstekend

DENNIS

2 nachten verbleven in september 2023
Reactie van L Olson op 1 nov 2023
Thank you for taking the time to fill out a review about your recent stay with us. We are glad you enjoyed your stay and hope to see you again.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome staff especially Nate! Had an issue with a/c and he addressed within the hour!
7 nachten verbleven in september 2023
Reactie van L Olson op 26 okt 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback. I am so happy to hear that Nate was able to fix your a/c in a timely manner. Thank you for your understanding and we hope to see you again.

10/10 – Uitstekend

Barbara, Lehigh Acres

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Excellent place to wonderful. Great food at breakfast. Very clean Had a wonderful stay. .
5 nachten verbleven in september 2023
Reactie van L Olson op 26 okt 2023
Thank you for taking the time to fill out a review regarding your recent stay with us. We are so glad you stay was wonderful and clean. Excellant you enjoyed our breakfast. We hope to see you again!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place for a get away
Easy checkin- no elevator, had first floor room. Room clean & cozy. Pool ooen 24 hrs!!! Hot tub was very clean! Breakfast plentiful & a great variety.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Coralee

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
It is modern and conveniently located. We were assigned a room on the second floor. After climbing the stairs with luggage and my cane, I returned to the desk to request first floor accommodations. We were given a nice room on first floor. The lack of an elevator or grab bars in the bathtub/shower is a major inconvenience and safety issue. But it didn’t seem to phase the employees. We had two cards for room entering. One malfunctioned on the first day of our stay. The second one malfunctioned after breakfast as we were going back into the room to pack up and leave after the second night. It took two employees nearly an hour to get the door to open. They deducted a measly $20 from our $475 bill as a peace offering. All in all, an unpleasant experience.
2 nachten verbleven in augustus 2023
Reactie van L Olson op 26 okt 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and will use your feedback to improve the stays of other guests. I do apologize you were originally given a second floor room, wonderful to hear the staff was able to accommodate you by giving you a first floor room. When making a reservation through a third party, it does take away from the training I have personally giving my staff. We are aware of the lack of the elevator in the building as well as not having safety bars in the bath tubs in all rooms, when making reservations for our guests we ask each one if they need a first floor room. Not all of our rooms have grab bars but we do have some that do. For these special requests I do recommend going through the hotel directly, our staff works in the building and we do our best to accommodate all needs of guests so they are comfortable during their stay. I apologize for the issue with your keys, putting them by your cell phone can deactivate them, this is possibly the issue. We are working with a new staff here at the hotel and we do our best to solve guest issues in a timely manner, I do apologize if this inconvienced you in anyway. We do hope if you are in the area again you will give us another chance. Please reach out to me directly to make sure you are given both a first floor room as well as a room with the grab bars. It is never our intention for you to be uncomfortable in anyway when you stay with us.

10/10 – Uitstekend

Jack

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel. Courteous staff and excellent food.
1 nacht verbleven in augustus 2023
Reactie van L Olson op 26 okt 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback. We are so happy you enjoyed you stay with us, from the clean rooms to our excellant breakfast. We hope to see you again in the future.

10/10 – Uitstekend

andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place ,good breakfast
1 nacht verbleven in augustus 2023
Reactie van L Olson op 25 okt 2023
Thank you for taking the time to fill out a review about your recent stay with us. We appreciate your feedback. We are so glad you enjoyed your stay and our breakfast. We hope to see you again.

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in augustus 2023
Reactie van L Olson op 25 okt 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback. We are very glad the hotel was clean. Our staff takes lots of pride in providing the best. We hope to see you again.

8/10 – Goed

Sarah, Antigo

Reisde met partner
Positief: Voorzieningen
Nice stay
1 nacht verbleven in augustus 2023
Reactie van L Olson op 25 okt 2023
Thank you for taking the time to fill out a review about your recent stay with us. We appreciate your feedback and we are glad you stay was enjoyable. We hope to see you again.