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Beoordelingen van Lamplighter Inn & Suites - North

2.5 out of 5
Lamplighter Inn & Suites - North
2820 N. Glenstone Avenue, Springfield, MO

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 269 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 292 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 170 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 124 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 145 van 1000 beoordelingen" "

6,8/10

Netheid

7,8/10

Personeel en service

6,8/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Ellen

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Where to start - The hot tub was hot, and the room AC worked. Those are the only positives we had. The staff were rude and didn’t care at all! We arrived on a Friday and were notified the hotel would be shutting down on Sunday. The elevators and ice machines were broken; the floors were really dirty; our fire alarm was disconnected; WiFi was down toilet wasn’t secured to the floor; water went from scalding hot to freezing cold periodically; no coffee or juices during breakfast, which is a loose term for the boxed cereal (with no milk!), and mini-muffins provided. The absolute worst part was on the day we were to check out, the door locks were disabled - Meaning we couldn’t get anywhere with our room keys: We had to have staff use their master keys to open the doors from the outside, as well as our room door. Good luck with any reservation in the future, but staff had terrible things to say about the property owner, as well, so I would absolutely encourage anyone to NEVER stay at this hotel.

2/10 – Ontzettend slecht

Chandra

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t stay here
This place is nothing like the pictures we did not have towels the phone did not work the lamps was broken bad place in town pictures look like nothing it shows so dissatisfied dog barking all night where you could not sleep pool and hot tub close nothing what we was expecting at all !!’
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Gwendolyn

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room looked like it had not been cleaned at all, there were bugs all over the floor. I did not feel safe, checked right back out and found a different hotel.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Kacey

Negatief: Netheid, personeel en service
Horrible, the room was not cleaned, the door didn’t lock, our shampoos and soap was thrown on the bathroom floor, the toilet didn’t flush, the rooms phone didn’t work, will not stay ever again!
2 nachten verbleven in september 2023

8/10 – Goed

Marty

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old motel but clean and ok
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Samantha

Positief: Netheid
1 nacht verbleven in oktober 2023

4/10 – Matig

Patrick

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff were very friendly. The building is pretty old and run down when you get to the area with the rooms. The room was very nice and comfortable but I had cockroaches in my room. Definitely not worth 80 bucks.
1 nacht verbleven in oktober 2023

8/10 – Goed

Richard

Positief: Netheid, personeel en service en comfort kamer
I would stay again.
Friendly staff. Surprisingly more comfortable than i anticipated. Great value.
1 nacht verbleven in oktober 2023

8/10 – Goed

Jeremiah

Positief: Netheid, personeel en service en comfort kamer
It was fine. No problems.
1 nacht verbleven in oktober 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Terrible bed
Needs updating badly. Staff was very nice but room wasn’t clean and bed was very uncomfortable.
2 nachten verbleven in september 2023

8/10 – Goed

Adam

Zakenreiziger
Positief: Personeel en service
4 nachten verbleven in september 2023

8/10 – Goed

Patricia

Positief: Netheid, personeel en service en comfort kamer
The hotel is older, needs some upgrades but clean. Staff very friendly and helpful. Would stay again.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Kenneth J.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van AGM op 29 sep 2023
Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us. We are looking forward to seeing you again the next time you come to town.

8/10 – Goed

Amanda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van AGM op 26 sep 2023
Thank you for taking the time to review our hotel. We are happy to see that you did enjoy your stay with us. We are looking forward to seeing you again the next time you are in town.

4/10 – Matig

mary

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nasty
Absolutely DISGUSTING. Floors were filthy. Lots of someones hair in the floor and bathtub. Hairs on towels. Smells of weed.
1 nacht verbleven in september 2023
Reactie van AGM op 19 sep 2023
Thank you for taking the time to review our hotel. We are sorry to hear about the trouble you had during your stay. Unfortunately I am unaware of any complaints brought to my desk about the situation. I will be looking into this issue further so that we may provide you with a better experience the next time you are in town.

8/10 – Goed

Doug

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Value
Staff was friendly. Rooms were older and worn but clean enough. Good value when comparing price to quality.
2 nachten verbleven in september 2023
Reactie van AGM op 14 sep 2023
Thank you for taking the time to review our hotel. We are happy to hear that you did enjoy your stay with us. We are looking forward to seeing you again the next time you are in town.

10/10 – Uitstekend

Cherilyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was kind of like Charlie Brown's Christmas tree. Needed a little help, but very sincere.
3 nachten verbleven in september 2023
Reactie van AGM op 8 sep 2023
Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us. We do look forward to seeing you again the next time your in town.

10/10 – Uitstekend

Calvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed my stay very much
1 nacht verbleven in september 2023
Reactie van AGM op 7 sep 2023
Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us. We are looking forward to seeing you again the next time you are in town.

4/10 – Matig

Daniel

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
at night roaches were roaming in the bathroom beds looked like not made up at all
1 nacht verbleven in augustus 2023
Reactie van AGM op 4 sep 2023
Thank you for taking the time to review our hotel. We are sorry to hear of the trouble you had during your stay. We do have a regular spraying routine that we strictly adhere to , however I will have this issue checked out completely. We will be addressing the beds with housekeeping. We do hope that the next time you are in town you will give us another chance to provide you with a better experience.

4/10 – Matig

Linda M

1 nacht verbleven in augustus 2023
Reactie van AGM op 23 sep 2023
Thank you for taking the time to review our hotel. We are sorry to see that you did not enjoy your stay with us. We would love to hear more from you as to what we may be able to do to improve your stay the next time you are in town.

10/10 – Uitstekend

henry

1 nacht verbleven in augustus 2023
Reactie van AGM op 13 sep 2023
Thank you for taking the time to review our hotel. We are happy to hear that you did enjoy your stay with us. We are looking forward to seeing you again the next time you are in town.

8/10 – Goed

Patrick, Parsons

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van AGM op 23 aug 2023
Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us. We are looking forward to seeing you again the next time you are in town.

10/10 – Uitstekend

Dellutri

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in augustus 2023
Reactie van AGM op 19 aug 2023
Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us. We are looking forward to seeing you again the next time you are in town.

4/10 – Matig

Brian

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The phone in the room didn't work, and the whole property was a bit run-down. The pool was decent, clean and unfortunately I wasn't able to take advantage of that particular amenity. However, the beds were soft and lumpy, making sleeping a bit uncomfortable. Parking was easy, close enough to the room to be convenient, but that was one of the few bright spots. I doubt I'll be staying there again, especially since there are nicer hotels surrounding he property that are comparable in price, but are newer and not run-down like the Lamplighter North. Overall, a disappointing stay.
1 nacht verbleven in augustus 2023
Reactie van AGM op 8 aug 2023
Thank you for taking the time to review our hotel. We are sorry to hear about the trouble you had in the room. We will be addressing the issues you raised with the proper people.

2/10 – Ontzettend slecht

Amy

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Coachroaches, tiolet that kept over flowing, coffee machine blew up when started in am! Dirty!
2 nachten verbleven in april 2023
Reactie van AGM op 8 aug 2023
Thank you for taking the time to review our hotel. We are sorry to hear about the trouble you had during you stay. I was unaware of any complaints brought to the desk about the issues in the room so that we could have fixed them. We do hope that you will give us another chance to provide you with a better experience the next time you are in town.

10/10 – Uitstekend

Melvin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very great quality for the price. Very good Parking and it was very quiet. Would recommend and so that there again. Bed was very comfortable and clean.
1 nacht verbleven in augustus 2023
Reactie van AGM op 6 aug 2023
Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. We are looking forward to seeing you again the next time you are in town

4/10 – Matig

Michael

1 nacht verbleven in juli 2023
Reactie van AGM op 24 aug 2023
Thank you for taking the time to review our hotel. We are sorry to see that you did not enjoy your stay with us. We would love to know more about what we can work on to make your stay better the next time you are in town.

4/10 – Matig

Carol

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Tired place
No internet & dead phone was told next day had power outage. Clerk didn’t know how to reset internet. Several lights in handicap room out
1 nacht verbleven in juli 2023
Reactie van AGM op 1 aug 2023
Thank you for taking the time to review our hotel. unfortunately the night you checked in the town did experience a strong storm the completely knocked out power to large parts of town. We where lucky and only lost power for a minute. However that did cause some issues including the phones and internet. When our tech got to us he spent over an hour to get thigs working again. The desk staff is trained on the basic fixed for the internet and phone system and the storm cause problems above our heads. We are sorry about any inconvenience caused from issues from the storm. It was a very frustrating day for us too. We do hope that you will give us another, hopefully storm free, chance to provide you with a better experience.

10/10 – Uitstekend

sheryl

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was good, breakfast during week is lacking. But Saturday was great.
6 nachten verbleven in juli 2023
Reactie van AGM op 1 aug 2023
Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. Unfortunately we are only offer a continental breakfast during the week but do have that better hot breakfast on the weekends. We are looking forward to seeing you again the next time you are in town.

8/10 – Goed

Geneva

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom was dirty
1 nacht verbleven in juli 2023
Reactie van AGM op 20 jul 2023
Thank you for taking the time to review our hotel. We are sorry to hear of the troubles you had during your recent stay with us. I am unaware of any complaints brought to the desk about dirty bathrooms. I am sorry that was not properly communicated after you expressed your disappointment with the room. We will be looking into this issue further so that we may strive to provide a better experience the next time you are in town.

6/10 – Redelijk

Vivian

Reisde met partner
Hallways are dark and dingy. Ice machine broken. Needs attention to overall cleanliness..needs to be spruced up.
1 nacht verbleven in juli 2023
Reactie van AGM op 18 jul 2023
Thank you for taking the time to review our hotel. We are happy to see that you did enjoy your stay with us. We do have an ice machine on all three floors. Unfortunately one of them is waiting on parts We hope you will give us another chance to provide you with a better stay experience the next time you are in town.

2/10 – Ontzettend slecht

Robin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel rooms are horrible, old and they have extension cords running everywhere. The bathroom door had a big crack in it, the lamp they had the bulb was just hanging. The hair dryer didn’t work.. 0/10. I would not recommend this hotel to anyone. Not worth the money!
1 nacht verbleven in juli 2023
Reactie van AGM op 16 jul 2023
Thank you for taking the time to review our hotel. We are sorry to hear that there is absolutely nothing about this hotel that was even decent. We will be looking into what keep staff from changing your room for you when you brought the issues to them. We understand that you did not find all the problems at check out and would have had time to bring complaints to the desk so they could address them. Again we are very sorry that our staff didn't address the issue when u told them at or shortly after checking in. We do hope that you will give us another chance to provide you with a better experience the next time you are in town.

6/10 – Redelijk

Noel

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property would not be on the top list when I visit Springfield next time.
1 nacht verbleven in juli 2023
Reactie van agm op 16 jul 2023
Thank you for taking the time to review our hotel. We are happy to see that you did enjoy your stay with us and would love to know what we could have done to improve your opinion of our hotel. We are hopeful that you will give us another chance to change you mind making the Lamplighter North your hotel of choice when you come to town.

6/10 – Redelijk

Beverly

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Property was nice, and it was a nice start. Until 1am, we were woken up to someone trying to open our door. Then, as we lay back down, get a knock at the door. An employee telling us our room is showing unoccupied. After figuring out, the girl that checked us in, put us in the wrong room in the system, and having to get my key fixed, all was taken care off. Check out was easy.
1 nacht verbleven in juli 2023
Reactie van AGM op 16 jul 2023
Thank you for taking the time to review our hotel. We are sorry to hear about the troubles that you had during your stay. We will be looking into this to determine how the mistake was made and insure that it is not happening again. We do hope that you will give us another chance to provide you with a better experience the next time you are in town.

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
easy access and parking, fast and easy check in and out.
1 nacht verbleven in juli 2023
Reactie van AGM op 16 jul 2023
Thank you for taking the time to review our hotel. We are happy to see that you did enjoy your stay with us. We are looking forward to seeing you again the next time you are in town.

10/10 – Uitstekend

Vijayakumar

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Worth to stay. Breakfast is not so good.
1 nacht verbleven in juli 2023
Reactie van agm op 16 jul 2023
Thank you for taking the time to review our hotel. We are happy to see that you did enjoy your stay with us. We are sorry to hear that you did not enjoy our breakfast. During the week we are only able to offer a continental breakfast. On the weekends we are able to provide a full hot breakfast that most people rather enjoy. We are looking forward to seeing you again the next time you are in town.

4/10 – Matig

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten
At most a room should cost here is $50. The place is ghetto and old. Small rooms and very uncomfy beds.
1 nacht verbleven in juli 2023
Reactie van agm op 16 jul 2023
Thank you for taking the time to review our hotel. We are sorry to see that you where unhappy with our location. We would love to know more specifics as to the issues you had during your stay so that we may try to improve them. We are always looking to see what we can do to make the hotel more inviting and enjoyable for our guests. We hope that the next time you are in town you will give us another chance to provide you with a better experience

8/10 – Goed

Joy

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in juni 2023
Reactie van AGM op 2 jul 2023
thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us. We are looking forward to seeing you gain the next time you are in town.

10/10 – Uitstekend

Michelle

1 nacht verbleven in juni 2023
Reactie van AGM op 18 jul 2023
Thank you for taking the time to review our hotel. We are happy to see that you did enjoy your stay with us. We are looking forward to seeing you again the next time you are in town.

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pool and hot tub are actually open and available for use every day. So many hotels advertise a pool and hot tub but when you arrive they are closed for maintenance or repair or some other garbage.
1 nacht verbleven in juni 2023
Reactie van AGM op 2 jul 2023
thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us and where able to use the pool during your stay. We are looking forward to seeing you gain the next time you are in town.

8/10 – Goed

John

Positief: Personeel en service
1 nacht verbleven in juni 2023
Reactie van AGM op 2 jul 2023
thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us. We are looking forward to seeing you gain the next time you are in town.

8/10 – Goed

Anna -Mariya

1 nacht verbleven in juni 2023
Reactie van AGM op 16 jul 2023
Thank you for taking the time to review our hotel. We are happy to see that you did enjoy your stay with us. We are looking forward to seeing you again the next time you are in town.

10/10 – Uitstekend

Kayleigh

1 nacht verbleven in april 2023
Reactie van AGM op 16 jul 2023
Thank you for taking the time to review our hotel. We are happy to see that you did enjoy your stay with us. We are looking forward to seeing you again the next time you are in town.

4/10 – Matig

Robert

Reisde met familie
We have stayed here many times but found the hotel lacking this time. No one answered phone when i called to make reservations so had to use a third party. Our bed was so uncomfortable. We were across the hall from the outside units that allows pets and listened to a dog barking for hours. The towels were so thin. So disappointed that we won't be back. Couldn't even find anyone at the desk to check out. Sign said they were in the breakfast area - no one there either.
1 nacht verbleven in juni 2023
Reactie van AGM op 19 jun 2023
Thank you for taking the time to review our hotel. We are sorry that you did not enjoy your stay with us. We are sorry about the pet making noise during your stay and do understand that pets can get upset when staying in an unfamiliar location but do still expect the owner to keep them relatively quiet. If you informed the desk about the troubles they should have contacted the guest and aske to keep the dog quiet. I am not sure, if they where informed, why they did not.

6/10 – Redelijk

Jasmine

Positief: Personeel en service
Negatief: Netheid
It was an ok stay
Its was ok, bed was comfortable... only problem was the toilet seat was discusting but overall the room was comfortable...i like there was a bar and they offered breakfast ...id stay here again
1 nacht verbleven in juni 2023
Reactie van AGM op 19 jun 2023
Thank you for taking the time to review our hotel. We are happy to see that you will stay again the next time you are in town.

10/10 – Uitstekend

Jill

1 nacht verbleven in juni 2023
Reactie van AGM op 2 jul 2023
thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us. We are looking forward to seeing you gain the next time you are in town.

8/10 – Goed

Cliff

Reisde met partner
Negatief: Netheid
Lamplighter has definitely gone down hill. Hallways were dirty, looked like the carpet needed to be shampooed. Also the same for the room. Bedding was clean. Floors, desk chair, air conditioner, coffee maker, base boards were full of dust. Only saw the front desk help which were friendly. We did not eat there so can't rate the food.
1 nacht verbleven in mei 2023
Reactie van AGM op 19 jun 2023
Thank you for taking the time to review our hotel. We are sorry to hear the issues you had during your stay. We will be addressing this with the proper people so that the next time you are in town we will be able to provide you with a better experience

4/10 – Matig

Tiffany

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This is the third time we stayed here and gun shots in the back parking lot. Scary
1 nacht verbleven in mei 2023
Reactie van AGM op 19 jun 2023
Thank you for taking the time to review our hotel. We have not heard any reports of gunshots near the building so I am very sorry to here that you heard any.

10/10 – Uitstekend

Alana

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2023
Reactie van AGM op 19 jun 2023
Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay with us.