8/10 – Goed
Rande
Reisde met familie en kleine kinderen
18 jun 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
We overall had a good experience I was excited they had new services such as a spa and Starbucks.. My only complaints are my TV did not work the entire first night of our stay and I could never get a Starbucks.. Even though I was told it was open till 2pm I never was able to catch a Barista working.. My MIL did early the last morning of our stay though and the worker was extremely rude and seemed bothered by her expecting service. I think it's extremely important for a hotel to have employees that enjoy working in the hospitality industry and to make sure their customers receive an outstanding experience all around.. I think being able to grab Starbucks for me and snow cones for my kiddos to enjoy poolside would have been the cherry on top for this weekend but unfortunately we had to load up all 9 of us and leave to do so.. Just really disappointed we didn't get to experience all the exciting new services they offer that help make memorable moments during vacation.
Rande
2 nachten verbleven in juni 2024