Studio suite, 2 queensize bedden, toegankelijk voor mindervaliden (Hearing, Transfer Shower) | Een bureau, een laptopwerkplek, verduisterende gordijnen
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Beoordelingen van Candlewood Suites St. Clairsville, an IHG Hotel

2.5 out of 5
Candlewood Suites St. Clairsville, an IHG Hotel
67689 Mall Ring Road, St. Clairsville, OH

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 143 van 221 beoordelingen" "
Gastenscore: 8 - Goed. 57 van 221 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 221 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 221 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 221 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Melissa

2 nachten verbleven in april 2024

10/10 – Uitstekend

Greg

1 nacht verbleven in maart 2024
Reactie van Haley A. op 8 apr 2024
Thank you for a 5/5 rating! We appreciate your support!

6/10 – Redelijk

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean but the beds were not very comfy. Pretty firm. Also the recliner in the room was extremely uncomfortable.
2 nachten verbleven in februari 2024
Reactie van Haley op 12 feb 2024
Thank you for sharing your feedback with us. I apologize that your stay was not a 5/5. I'll be reviewing your comments with our team to see how we can improve in these areas.

10/10 – Uitstekend

Laurie

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Glad there was a doggy poo area
1 nacht verbleven in december 2023
Reactie van Haley A. op 26 dec 2023
Thank you for choosing Candlewood Suites St. Clairsville - Wheeling Area and for sharing feedback about your stay.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en comfort kamer
Huge room and very clean
1 nacht verbleven in december 2023
Reactie van Haley op 5 dec 2023
Thank you for a great review! We appreciate your feedback and we are pleased you enjoyed your stay. We hope you will visit us again.

10/10 – Uitstekend

Catherine

1 nacht verbleven in november 2023
Reactie van Wendy Griffith op 4 dec 2023
Catherine,Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

4/10 – Matig

Jane Ellen

Reisde met een groep
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Sadly, we found bugs in the room, and the cleanliness had much to be desired.
1 nacht verbleven in oktober 2023
Reactie van Haley A. op 30 okt 2023
Thank you for sharing your feedback with us. We apologize that your stay did not meet your expectations. I have our team researching this to see where we went wrong. I do hope you'll give us another chance. Thank you.

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Haley A. op 30 okt 2023
Thanks for a 5/5 rating. We appreciate your support.

10/10 – Uitstekend

Greg

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding!
1 nacht verbleven in oktober 2023
Reactie van Wendy Griffith op 8 okt 2023
Dear Greg,Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 – Uitstekend

Floyd

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Wendy Griffith op 2 okt 2023
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, comfortable, and quiet
Very impressed with this hotel. Staff was very friendly and accommodations were modern, neat, and clean. There is no breakfast that is served but coffee is available for free. The Budget hotels in the area tend to attract a rowdy crowd that are noisy and inconsiderate. This hotel did not have any of that.
1 nacht verbleven in september 2023
Reactie van Wendy Griffith op 23 sep 2023
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon!!

8/10 – Goed

Rick

1 nacht verbleven in september 2023
Reactie van Wendy Griffith op 23 sep 2023
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again.

8/10 – Goed

Stephen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Wendy Griffith op 23 sep 2023
Thank you for your feedback. We are all very please that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved this place. Clean and comfy.
1 nacht verbleven in augustus 2023
Reactie van Wendy Griffith op 2 sep 2023
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 – Uitstekend

Chris

Positief: Netheid
1 nacht verbleven in augustus 2023
Reactie van Haley A. op 29 aug 2023
Thank you for a 10/10 rating! We appreciate your support.

10/10 – Uitstekend

Ted

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed here before staff is amazing ideal location. Rooms are large and well thought out great amenities.
2 nachten verbleven in juli 2023
Reactie van Haley A. op 1 aug 2023
Thank you so much for your recent stay and great review of your hotel experience at the Candlewood Suites! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.It's all due to a great staff, which provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did.Once again, thanks for the great review and staying with us! We hope you will visit us again

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Wendy Griffith op 30 jul 2023
Dear Michael,Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again real soon.

8/10 – Goed

Pamela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Wendy Griffith op 12 jul 2023
Thank you for your feedback. We hope to see you again soon.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
THE BED WAS SUNKEN IN ON ONE SIDE. THE ELEVATOR AND LOBBY WERE NOT KEPT CLEAN FROM GUESTS THAT WORK IN THE FIELD.
2 nachten verbleven in juni 2023
Reactie van Haley A. op 21 jun 2023
Thank you for staying at Candlewood Suites and for providing feedback about your stay. I apologize your visit did not live up to your expectations. We strive to make every stay comfortable and enjoyable and it seems we fell short this time. I will be sharing your comments with the appropriate personal so that we can address these issues. We do hope you will give us another chance if you are in our area. Thank you again!

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly staff and the hotel is very new and quite comfortable
1 nacht verbleven in april 2023
Reactie van Wendy Griffith op 24 apr 2023
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Wendy Griffith op 24 apr 2023
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 – Uitstekend

KYLE

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place, friendly staff and clean and comfortable
1 nacht verbleven in januari 2023
Reactie van Haley op 9 jan 2023
Thank you for taking the time to post this review. I was so happy to read that your experience from start to finish was so good! We pride ourselves in excelling in our rooms with cleanliness and comfort. We make sure that all rooms are exceptionally cleaned, so guests never have to worry. Please come back and see us again very soon!

6/10 – Redelijk

Christopher

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Ok, beds are too firm/hard
The beds were hard like a rock. We had stayed here before, but this time the bed was awful.
1 nacht verbleven in december 2022
Reactie van Wendy Griffith op 28 dec 2022
Thank you for your feedback. We are sorry that your bed was not comfortable for you. We do hope that you will stop and visit us again in the future.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing room and great location, friendly staff.
1 nacht verbleven in december 2022
Reactie van Wendy Griffith op 19 dec 2022
Dear James,Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

8/10 – Goed

Travis

3 nachten verbleven in december 2022

8/10 – Goed

Steven

1 nacht verbleven in november 2022

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van Wendy Griffith op 30 nov 2022
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon!!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Wendy Griffith op 30 okt 2022
Thank you for your review. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again real soon.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, comfortable, and awesome
This is the only hotel on our extended weekend away where we didn't find stained carpet or hair in the shower and sink. I didn't see one thing in the room or anywhere in the building that wasn't clean or well maintained. The employees were very pleasant as well. A pleasure to stay here at a great price.
1 nacht verbleven in oktober 2022
Reactie van Wendy Griffith op 17 okt 2022
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We strive to make each of our guests stays with us a memorable one.We hope to see you again soon!!

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
I would definitely stay in again. Clean and friendly. Close to restaurants and shopping.
3 nachten verbleven in oktober 2022
Reactie van Wendy Griffith op 12 okt 2022
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Mick

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff was great but the room was dirty, drain was clogged, bed was dirty, HVAC didn’t work.
1 nacht verbleven in september 2022
Reactie van Wendy Griffith op 26 sep 2022
Dear Mick,I want to thank you for your feedback. I do apologize for the inconveniences you experienced on your stay here at our hotel. I will make sure that these areas you pointed out are addressed with our housekeeping staff and make sure that the maintenance issues are taken care of immediately. We strive to make each of our guests stays a memorable one and when things like these occur, we ensure that they are taken care of.

8/10 – Goed

Yolanda, Knoxville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It had a quiet and comfortable atmosphere. I'd stay at this property again.
2 nachten verbleven in september 2022
Reactie van Haley op 12 sep 2022
We appreciate that you took the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the St. Clairsville - Wheeling area.

10/10 – Uitstekend

Rose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional staff and the rooms are very clean and spacious..
2 nachten verbleven in augustus 2022
Reactie van Haley A. op 9 aug 2022
Thank you for a great review! We are so happy you enjoyed your stay and we hope you will visit again!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Wendy Griffith...Front Office Manager op 30 jun 2022
Thank you for your feedback. We are all very pleased that your enjoyed your stay here at our hotel. We hope to see you again soon.

8/10 – Goed

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Wendy Griffith...Front Office Manager op 22 jun 2022
Thank you for your feedback. We are very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

10/10 – Uitstekend

Jerome

1 nacht verbleven in juni 2022

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

8/10 – Goed

Amber

Reisde met familie
Positief: Netheid, personeel en service
Always like the kitchen to use. Laundry was not working.
15 nachten verbleven in april 2022
Reactie van Wendy Griffith...Front Office Manager op 22 jun 2022
Thank you for your feedback. We are pleased that you enjoyed your stay here at our hotel. We apologize for the inconvenience to you of our Guest Laundry not working. We are in the process of getting new washing machines at this time. We look forward to seeing you soon.

8/10 – Goed

Suzanne

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2022
Reactie van Wendy Griffith...Front Office Manager op 17 apr 2022
Thank you for your feedback. We are all pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

10/10 – Uitstekend

LaCretia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Traveling with my son so the suite was clean, spacious, convenient and comfortable. Free coffee, free use of the gym and free laundry room all appreciated by any traveler. My son requested the 5th floor and a friendly informative female clerk took the time to change our room number for him. (Sorry I forgot her name but I'm thankful). Bathroom, kitchen and bedroom layout worth the affordable price. We look forward to returning in the future.
1 nacht verbleven in maart 2022
Reactie van Haley A. op 23 mrt 2022
Thank you for your kind review! We are so glad you enjoyed your stay. Please visit us again!

10/10 – Uitstekend

Jean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great clean motel! Accommodating our small Dog!
1 nacht verbleven in maart 2022
Reactie van Wendy Griffith...Front Office Manager op 13 mrt 2022
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again real soon.

10/10 – Uitstekend

Derek

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Polite staff, clean room. Convenient location.
1 nacht verbleven in maart 2022
Reactie van Wendy Griffith...Front Office Manager op 8 mrt 2022
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again real soon!!

10/10 – Uitstekend

Jane

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stop on long trip
Close to restaurants. Right of Interstate. Would stay again.
1 nacht verbleven in februari 2022
Reactie van Wendy Griffith...Front Office Manager op 18 feb 2022
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again real soon.

10/10 – Uitstekend

mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van Wendy Griffith...Front Office Manager op 17 feb 2022
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice and comfortable suite and friendly helpful staff. Would stay there again
1 nacht verbleven in december 2021
Reactie van Wendy Griffith...Front Office Manager op 16 dec 2021
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We strive to make each of our guests stays with us a memorable one. We look forward to seeing you again soon.

10/10 – Uitstekend

Alisa

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We travel a lot and the staff were accommodating, and our room was lovely, clean and so comfortable.
1 nacht verbleven in december 2021
Reactie van Wendy Griffith...Front Office Manager op 12 dec 2021
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Wendy Griffith...Front Office Manager op 12 dec 2021
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again real soon!!

6/10 – Redelijk

Shannon

2 nachten verbleven in november 2021
Reactie van Wendy Griffith...Front Office Manager op 4 dec 2021
Thank you for your feedback. We appreciate when our guests take the time to let us know how their stay with us was. We look forward to seeing you again soon.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The kitchen and bathroom.
1 nacht verbleven in november 2021
Reactie van Wendy Griffith...Front Office Manager op 28 nov 2021
Dear Michael, Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon!!